What does a clerical aide do?

An office worker is responsible for performing administrative and clerical duties to support the daily operations of the business. Office workers assist in receiving calls to respond to the clients' inquiries and concerns, as well as welcoming visitors, verifying their appointments, and leading them to the appropriate personnel and department for their business needs. They also do data processing, sorting mail, and filing documents for easy retrieval and reference, especially during meetings and company activities.

These skill sets are where the common ground ends though. The responsibilities of a clerical aide are more likely to require skills like "computer data entry," "inventory control," "quality customer service," and "expediter." On the other hand, a job as an office worker requires skills like "data entry," "customer service," "credit card," and "computer software." As you can see, what employees do in each career varies considerably.

A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

Each career also uses different skills, according to real clerical aide resumes. While clerical aide responsibilities can utilize skills like "computer data entry," "purchase orders," "inventory control," and "quality customer service," receptionist secretaries use skills like "patients," "data entry," "phone calls," and "customer service."

An Office Technician handles installation and repair tasks by using power tools and manual equipment safely and effectively. Besides installing, maintaining, and repairing central office equipment, an office technician also installs, tests, and labels cable lines. They deactivate, activate, and maintain office equipment. Other duties performed by office technicians include removing non-functional and unused office equipment, managing equipment stations and telecommunication rooms cabling, and maintaining inspection, repair, maintenance, and installation documents. Also, these professionals work as per environmental, safety, and health policies.

The required skills of the two careers differ considerably. For example, clerical aides are more likely to have skills like "computer data entry," "purchase orders," "inventory control," and "quality customer service." But a office technician is more likely to have skills like "data entry," "patients," "schedule appointments," and "vital signs."

An office secretary is responsible for performing administrative and clerical duties to ensure the smooth flow of operations and prevent delays with project deliverables. Office secretaries also welcome guests, respond to their inquiries and concerns, and direct them to the appropriate department or personnel for their appointments. They schedule meetings, sort documents, handle incoming and outgoing mail, as well as manage inventories for the adequacy of office supplies. An office secretary must have excellent time-management and multitasking skills to conduct tasks within a strict deadline and minimal supervision.

Even though a few skill sets overlap between clerical aides and office secretaries, there are some differences that are important to note. For one, a clerical aide might have more use for skills like "computer data entry," "computer programs," "inventory control," and "quality customer service." Meanwhile, some responsibilities of office secretaries require skills like "data entry," "phone calls," "database management," and "financial reports. "