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Become A Clerical Associate

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Working As A Clerical Associate

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $26,000

    Average Salary

What Does A Clerical Associate Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerical Associate

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Clerical Associate Career Paths

Clerical Associate
Office Assistant Executive Assistant
Office Manager
5 Yearsyrs
Office Assistant Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Office Assistant Accounts Payable Clerk Accountant
Accounting Manager
7 Yearsyrs
Medical Assistant Technician Team Leader
General Manager
6 Yearsyrs
Medical Assistant Specialist Team Leader
Account Manager
5 Yearsyrs
Medical Assistant Technician Field Service Technician
Service Manager
6 Yearsyrs
Home Health Aid Substitute Teacher Consultant
Human Resources Manager
7 Yearsyrs
Home Health Aid Substitute Teacher Executive Assistant
Property Manager
6 Yearsyrs
Home Health Aid Specialist Consultant
Business Manager
6 Yearsyrs
Data Entry Clerk Specialist Shift Leader
Assistant General Manager
5 Yearsyrs
Data Entry Clerk Legal Secretary Office Manager
Practice Manager
9 Yearsyrs
Data Entry Clerk Legal Secretary Owner
Co-Owner
6 Yearsyrs
Certified Nursing Assistant Team Leader Office Manager
Business Office Manager
7 Yearsyrs
Certified Nursing Assistant Registered Nurse Supervisor Case Manager
Director Of Social Services
6 Yearsyrs
Certified Nursing Assistant Lead Teacher Assistant Manager
Site Manager
7 Yearsyrs
Unit Secretary Staff Nurse Administrator
Administrative Manager
6 Yearsyrs
Unit Secretary Patient Care Coordinator Assistant Manager
Business Owner
6 Yearsyrs
Unit Secretary Patient Care Coordinator Case Manager
Patient Care Manager
5 Yearsyrs
Investigator Case Manager Director
Director Of Human Resources
10 Yearsyrs
Investigator Administrator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
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Do you work as a Clerical Associate?

Help others decide if this is a good career for them

Average Length of Employment
Clerical Associate 4.0 years
Clerical Secretary 3.4 years
Office Technician 3.1 years
Support Clerk 3.0 years
Office Specialist 3.0 years
Clerical Staff 2.7 years
Clerk 2.4 years
Front Office Clerk 2.3 years
Office Assistant 2.2 years
Clerical Assigner 2.0 years
Clerical Worker 1.9 years
Clerical Aide 1.7 years
Top Careers Before Clerical Associate
Cashier 10.3%
Internship 5.2%
Secretary 3.4%
Volunteer 2.7%
Clerk 2.5%
Top Careers After Clerical Associate
Cashier 9.1%
Internship 3.5%
Associate 2.7%
Clerk 2.6%
Volunteer 2.6%

Do you work as a Clerical Associate?

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Top Skills for A Clerical Associate

  1. Data Entry
  2. Patient Care
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Entered alphabetical, numeric and symbolic data from source documents into computer using data entry device.
  • Provided support to the mental health clinic with the distribution and collection of various patient care and satisfaction surveys.
  • Performed clerical duties and provided daily customer services.
  • Maintained and assembled patient medical records.
  • Answer phone calls and other inquiries from Law Department personnel, agencies, opposing counsel, and the public.

Clerical Associate Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 5,004 Clerical Associate resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Clerical Associate Resume

View Resume Examples

Clerical Associate Demographics

Gender

Female

65.1%

Unknown

18.2%

Male

16.6%
Ethnicity

White

57.9%

Hispanic or Latino

19.5%

Black or African American

12.7%

Asian

6.5%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

80.1%

French

7.1%

Arabic

2.6%

Russian

2.0%

Portuguese

1.0%

German

1.0%

Hindi

1.0%

Italian

1.0%

Swahili

0.5%

Swedish

0.5%

Chinese

0.5%

Filipino

0.5%

Carrier

0.5%

Urdu

0.5%

Bengali

0.5%

Thai

0.5%
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Clerical Associate Education

Schools

Monroe College

15.6%

College of New Rochelle

10.1%

Borough of Manhattan Community College of the City University of New York

9.2%

John Jay College of Criminal Justice of the City University of New York

6.5%

University of Phoenix

6.3%

Kingsborough Community College of the City University of New York

5.0%

Bronx Community College of the City University of New York

4.7%

Medgar Evers College of the City University of New York

4.2%

Brooklyn College of the City University of New York

3.9%

New York City College of Technology of the City University of New York

3.8%

Manhattan College

3.5%

Metropolitan College of New York

3.5%

City College of New York of the City University of New York

3.5%

York College

3.3%

Lehman College of the City University of New York

3.2%

Touro College

3.2%

New York University

2.7%

Ashford University

2.7%

Ohio State University

2.6%

Hostos Community College of the City University of New York

2.6%
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Majors

Business

23.9%

Health Care Administration

12.7%

Medical Assisting Services

7.0%

Nursing

6.9%

Psychology

6.1%

Liberal Arts

5.8%

Criminal Justice

5.8%

Accounting

5.5%

Human Services

3.3%

General Studies

2.8%

Public Health

2.4%

Communication

2.3%

Computer Science

2.2%

Computer Information Systems

2.2%

Legal Support Services

2.1%

Management

2.0%

Biology

2.0%

Public Administration

1.7%

Finance

1.7%

Secretarial And Administrative Science

1.7%
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Degrees

Other

30.3%

Bachelors

30.2%

Associate

19.7%

Certificate

9.1%

Masters

6.6%

Diploma

3.3%

License

0.4%

Doctorate

0.3%
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