Clerical associate resume examples from 2026
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How to write a clerical associate resume
Craft a resume summary statement
A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:
Step 1: Start with your current job title, or the one you aspire to. Are you a passionate manager? A skilled analyst? It's a good starting point.
Step 2: Next put your years of experience in clerical associate-related roles.
Step 3: Now is the time to put your biggest accomplishment or something you are professionally proud of.
Step 4: Read over what you have written. It should be 2-4 sentences. Your goal is to summarize your experience, not recite your resume.
These four steps should give you a strong elevator pitch and land you some clerical associate interviews.Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.
List the right project manager skills
Many resumes are filtered out by hiring software before a human eye ever sees them. A robust Skills section can let recruiters (and bots) know you have the skills to do the job. Here is how to make the most of your skills section:
- Look at the job listing and skills listed. You need to include the exact keywords from the job description to get your resume in front of an actual human. Do you have those skills? Fantastic! Be sure to list them.
- Include as many relevant hard or technical clerical associate skills as possible for each job you apply to.
- Be specific with the skills you have and be sure you are using the most up to date and accurate terms.
Here are example skills to include in your “Area of Expertise” on a clerical associate resume:
- Patients
- Data Entry
- Customer Service
- Phone Calls
- Clerical Functions
- Patient Care
- Office Equipment
- Computer System
- Clerical Support
- Medical Terminology
- Physician Orders
- Scheduling Appointments
- Insurance Verification
- Telephone Calls
- Patient Charts
- Payroll
- Radiology
- Clerical Tasks
- Emergency Room
- Patient Registration
- Word Processing
- NYC
- Front Desk
- Medicaid
- EMR
- Patient Insurance
- Hippa
- Patient Appointments
- Multi-Line Telephone System
- Patient Demographics
Zippia’s AI can customize your resume for you.
How to structure your work experience
Next you should include your work experience. Structure your work experience section by listing your most recent experience first, followed by earlier roles in reverse chronological order.
Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
Include only recent, relevant jobs. Avoid including work experience over 20 years to avoid ageism.
Beneath each job, you should have bullet points to emphasize why you're the perfect fit for the clerical associate.
How to write clerical associate experience bullet points
Your resume is not a list of responsibilities or a job description. Instead, it is your chance to show your accomplishments and show why you're good at what you do.
- Use the What, How, and Why format. Answering these questions turns a bland job description into an effective showcase of your abilities.
- What were your responsibilities or goals?
- How did you accomplish them?
- Why were your results important? (How did it impact your company? Can you quantify the results in numbers? )
Here are effective examples from clerical associate resumes:
Work history example #1
Administrative Support Clerk
Food 4 Less
- Recognized for outstanding efficiency and accuracy through an exceptionally busy holiday shopping season with high volumes of sales receipts.
- Processed online UPS and FedEx shipments when required.
- Prepared and generated to home office the Mark-up/down Reports, Merchandise Order Sheets and Employee Time Sheets/Payroll.
- Provided information to customers regarding services and deliveries.
- Managed district court documents through a computer based integrated network.
Work history example #2
Clerical Associate
H&R Block
- Filed and tracked customer records Entered all customer data into tax database
- Greeted all patients and performed the check-in process.
- Constructed Word and PowerPoint documents regarding services and products provided by company.
- Maintained and updated files, mailing and database systems.
- Greeted candidates, set up computer training and assisted accounting with weekly timecards & payroll.
Work history example #3
Clerical Associate
Randstad USA
- Constructed Word and PowerPoint documents regarding services and products provided by company.
- Created PowerPoint presentations to train employees on new software.
- Prepared FedEx, Airborne Express, and miscellaneous packages for shipping.
- Scanned documents into and indexed documents in a database.
- Analyzed, coordinated and processed service order requests for integrated communications services and equipment.
Work history example #4
Clerical Associate
Food Lion
- Assisted accounting department with posting balances and payroll in ADP for sales personnel.
- Assisted with various monthly projects involving Excel spreadsheets.
- Received fair entry forms, entered data into specialized database, and performed general office tasks
- Processed and reconciled payroll information.
- Completed computerized check-in, registration and medical information of patients.
Zippia’s AI can customize your resume for you.
Add an education section to your resume
The education section should display your highest degree first.
Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.
If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.
Here are some examples of good education entries from clerical associate resumes:
Certificate in criminal justice
Troy University, Troy, AL
2005 - 2006
Highlight your clerical associate certifications on your resume
If you have any additional certifications or education-like achievements, add them to the education section.
Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.
If you have any of these certifications, be sure to include them on your clerical associate resume:
- Certified Medical Administrative Assistant (CMAA)
- Certified Medical Office Manager (CMOM)
- Word 2010 Certification
- Certified Medical Insurance Specialist (CMIS)
- Microsoft Office Specialist Master Certification (MOS)