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Working As A Clerical Specialist

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $31,000

    Average Salary

What Does A Clerical Specialist Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerical Specialist

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Clerical Specialist Career Paths

Clerical Specialist
Secretary Legal Secretary Office Manager
Account Manager
5 Yearsyrs
Secretary Legal Secretary
Office Manager
5 Yearsyrs
Secretary Legal Assistant Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Office Assistant Executive Assistant Office Manager
Operations Manager
7 Yearsyrs
Office Assistant Accounts Payable Clerk Accountant
Accounting Manager
7 Yearsyrs
Office Assistant Bookkeeper Accountant
Controller
9 Yearsyrs
Deputy Court Clerk Legal Assistant Executive Assistant
General Manager
6 Yearsyrs
Deputy Court Clerk Legal Assistant Consultant
Service Manager
6 Yearsyrs
Deputy Court Clerk Legal Secretary Office Manager
Practice Manager
9 Yearsyrs
Specialist Team Leader Assistant Manager
Branch Manager
6 Yearsyrs
Specialist Team Leader Store Manager
Area Manager
7 Yearsyrs
Specialist Consultant Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Administrative Technician Administrator Manager
Assistant Vice President
7 Yearsyrs
Administrative Technician Administrator Assistant Manager
Site Manager
7 Yearsyrs
Administrative Technician Administrator Owner
Chief Executive Officer
8 Yearsyrs
Substitute Teacher Account Executive Customer Service Manager
Administrative Manager
6 Yearsyrs
Substitute Teacher Coordinator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
Substitute Teacher Consultant Human Resources Manager
Executive Assistant To Chief Executive Officer
6 Yearsyrs
Administrative Specialist Human Resources Generalist Office Manager Of Human Resources
Business Office Manager
7 Yearsyrs
Administrative Specialist Executive Secretary Business Owner
Entrepreneur
5 Yearsyrs
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Average Length of Employment
Clerk Typist 3.7 years
Clerical Associate 3.5 years
Clerk Specialist 3.4 years
Office Technician 3.1 years
Office Specialist 3.0 years
Support Clerk 3.0 years
Clerical Staff 2.7 years
Clerk 2.4 years
Clerk/Assistant 2.3 years
Office Assistant 2.2 years
Clerical Assigner 2.0 years
Clerical Worker 1.9 years
Clerical Aide 1.7 years
Top Careers Before Clerical Specialist
Cashier 10.0%
Secretary 7.4%
Clerk 4.2%
Internship 3.2%
Teller 2.7%
Volunteer 1.9%
Top Careers After Clerical Specialist
Cashier 7.4%
Secretary 6.8%
Clerk 3.2%
Specialist 2.7%
Teacher 2.3%
Assistant 2.2%

Do you work as a Clerical Specialist?

Average Yearly Salary
$31,000
Show Salaries
$23,000
Min 10%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$31,000
Median 50%
$42,000
Max 90%
Best Paying Company
The University of Toledo
Highest Paying City
Ewing, NJ
Highest Paying State
Rhode Island
Avg Experience Level
3.6 years
How much does a Clerical Specialist make at top companies?
The national average salary for a Clerical Specialist in the United States is $31,958 per year or $15 per hour. Those in the bottom 10 percent make under $23,000 a year, and the top 10 percent make over $43,000.

The largest raises come from changing jobs.

See what's out there.

Top Skills for A Clerical Specialist

  1. Data Entry
  2. Customer Service
  3. Document Databases
You can check out examples of real life uses of top skills on resumes here:
  • Assisted executive assistant by performing time sensitive alpha-numeric data entry.
  • Provide administrative support and customer service, calendar management and special projects for the Assistant State Conservationist of Management and Strategy.
  • Maintained electronic information and document databases.
  • Collected and requisitioned orders of various office supplies needed while also completing inventories for the materials delivered.
  • Performed a wide range of business-related tasks including handling phone calls, scheduling meetings, composing correspondence and processing incoming mail.

Rank:

Average Salary:

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Top 10 Best States for Clerical Specialists

  1. District of Columbia
  2. Massachusetts
  3. Michigan
  4. Nevada
  5. Delaware
  6. Rhode Island
  7. West Virginia
  8. Maine
  9. Alaska
  10. Vermont
  • (99 jobs)
  • (313 jobs)
  • (368 jobs)
  • (85 jobs)
  • (35 jobs)
  • (28 jobs)
  • (45 jobs)
  • (33 jobs)
  • (25 jobs)
  • (21 jobs)

Clerical Specialist Resume Examples And Tips

The average resume reviewer spends between 5 to 7 seconds looking at a single resume, which leaves the average job applier with roughly six seconds to make a killer first impression. Thanks to this, a single typo or error on your resume can disqualify you right out of the gate. At Zippia, we went through over 2,631 Clerical Specialist resumes and compiled some information about how best to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.

Learn How To Create A Top Notch Clerical Specialist Resume

View Resume Examples

Clerical Specialist Demographics

Gender

Female

81.4%

Male

14.9%

Unknown

3.7%
Ethnicity

White

63.1%

Hispanic or Latino

14.4%

Black or African American

13.0%

Asian

6.3%

Unknown

3.2%
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Foreign Languages Spoken

Spanish

71.4%

French

4.1%

Tagalog

4.1%

Thai

4.1%

Italian

4.1%

Portuguese

2.0%

German

2.0%

Cantonese

2.0%

Japanese

2.0%

Mandarin

2.0%

Russian

2.0%
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Clerical Specialist Education

Schools

Southwest Tennessee Community College

12.1%

University of Memphis

12.1%

Southern University and A & M College

8.2%

Ohio State University

7.2%

Midlands Technical College

5.3%

Baton Rouge Community College

5.3%

University of Toledo

4.3%

Cuyahoga Community College

4.3%

University of Akron

3.9%

Florida State College at Jacksonville

3.9%

Remington College

3.9%

Kaplan University

3.9%

Ashford University

3.4%

Kent State University

3.4%

Cleveland State University

3.4%

Columbus State Community College

3.4%

Strayer University

3.4%

Ohio University -

2.9%

Central Piedmont Community College

2.9%

Naugatuck Valley Community College

2.9%
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Majors

Business

31.5%

Health Care Administration

9.0%

Criminal Justice

6.7%

Nursing

5.6%

General Studies

5.2%

Medical Assisting Services

5.0%

Psychology

4.7%

Accounting

4.6%

Management

3.2%

Sociology

3.2%

Secretarial And Administrative Science

2.9%

Legal Support Services

2.4%

Computer Science

2.1%

Social Work

2.1%

Education

2.1%

Communication

2.1%

Human Resources Management

2.1%

Cosmetology

1.9%

Human Services

1.9%

Liberal Arts

1.6%
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Degrees

Bachelors

31.9%

Associate

23.2%

High School Diploma

23.2%

Certificate

10.2%

Masters

5.6%

Diploma

4.9%

License

0.9%

Doctorate

0.2%
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Updated May 18, 2020