Post Job

Explore Jobs

Find Specific Jobs

Explore Careers

Explore Professions

Best Companies

Explore Companies

Clerical Specialist Resume Examples 2023

Research Summary. We analyzed 486 clerical specialist resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Shelby County and Bank of America. Here are the key facts about clerical specialist resumes to help you get the job:

  • The average clerical specialist resume is 338 words long
  • The average clerical specialist resume is 0.8 pages long based on 450 words per page.
  • Patients is the most common skill found on a clerical specialist resume. It appears on 25.9% of resumes.
After learning about how to write a professional clerical specialist resume, you can make sure your resume checks all the boxes with our resume builder.

Resume

Clerical Specialist Resume Example

 
Carl Marshall
Clerical Specialist
Contact Information
Newark, DE
(680) 555-3207
Skills
  • Store Management
  • Front Office
  • Order Entry
  • Direct Calls
  • Word Processing
  • Office Supplies
  • Communication
  • Customer Complaints
  • Administrative Assistance
  • Medical Records
Employment History
Clerical Specialist
2019 - Present
Bank of America
Newark, DE
  • Established the department division's newsletter for distribution to the staff and volunteers, which significantly improved communication.
  • Planned EAI Installation and Installed EAI TIBCO Software on Windows platform.
  • Create and maintain databases * Data entry / data validation * Perform weekly/monthly reporting * Conduct research * Documentation of departmental procedures
  • Designed stakeholder communication strategy in support of mission-critical programs.
Office Volunteer
2018 - 2019
D-R SERVICES
New York, NY
  • Answer phones, schedule patients, collect co-payments, general office maintenance, file notes, organize patient records
  • Front office experience including, but not limited to scheduling appointments, filing, and billing.
  • Provide comfortable environment to facilitate good communication with children.
Customer Service Assistant
2016 - 2018
Lowe's
Mooresville, NC
  • Assist the customer by providing product knowledge, technical support, and price inquiries over the phone.
  • Received and placed telephone calls.
  • Greet customers, Handel cash credit card, and check transactions.
  • Create new customer accounts into JBA database.
Education
High School Diploma
2016 - 2016
 
 
Roger Watkins
Clerical Specialist
Contact Info
New York, NY
(560) 555-6501
Skills
ProceduresCustomer OrdersComputer ProgramsHigh VolumeTelephone CallsMedical RecordsCompany PoliciesFood PreparationWord ProcessingPOS
Employment History
Clerical Specialist
2019 - Present
Best Buy
New York, NY
  • Arranged meetings, travel arrangements, answered/screened incoming calls.
  • Planned travel arrangements for 5+ executives and staff.
  • Reconciled and communicated problems with orders Provided training of temporary or new employees Maintained accurate records of problems and communication
  • Maintained communication with store management to discuss business performance.
  • Maintained a clean replenished items to have a full store with products on the sales floor.
Office Clerk
2018 - 2019
The Philadelphia Housing Authority
Philadelphia, PA
  • Handled incoming and outgoing telephone calls and faxes.
  • Partnered with HR Recruiting and Staffing department to improve the current license collection process for Newly hired employees.
  • Prepared and submitted legal documents through the Philadelphia Courts e- filing system.
  • Provided excellent customer service in a professional manner.
Food Service/Cashier
2016 - 2018
McDonald's
Philadelphia, PA
  • Adhered to the policies and procedures of the company by managing customer complaints and feedback for constant improvements
  • Provide strong and reliable customer service while working the cash register/ordering station.
Education
High School Diploma
2016 - 2016
 
 
Carl Marshall
Clerical Specialist
Newark, DE
cmarshall@example.com
(680) 555-3207
Experience
Clerical Specialist
2019 - Present
Bank of AmericaNewark, DE
  • Established the department division's newsletter for distribution to the staff and volunteers, which significantly improved communication.
  • Planned EAI Installation and Installed EAI TIBCO Software on Windows platform.
  • Create and maintain databases * Data entry / data validation * Perform weekly/monthly reporting * Conduct research * Documentation of departmental procedures
  • Designed stakeholder communication strategy in support of mission-critical programs.
Office Volunteer
2018 - 2019
D-R SERVICESNew York, NY
  • Answer phones, schedule patients, collect co-payments, general office maintenance, file notes, organize patient records
  • Front office experience including, but not limited to scheduling appointments, filing, and billing.
  • Provide comfortable environment to facilitate good communication with children.
Customer Service Assistant
2016 - 2018
Lowe'sMooresville, NC
  • Assist the customer by providing product knowledge, technical support, and price inquiries over the phone.
  • Received and placed telephone calls.
  • Greet customers, Handel cash credit card, and check transactions.
  • Create new customer accounts into JBA database.
Skills
Store Management
Front Office
Order Entry
Direct Calls
Word Processing
Office Supplies
Communication
Customer Complaints
Administrative Assistance
Medical Records
Education
High School Diploma
2016 - 2016
 
Create My Resume
Build a professional resume in minutes.

How your resume should look:

  • The job title on your resume should match your application for the role.
  • Ensure your work experience focuses on achievements, rather than responsibilities.
  • Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Clerical Specialist Resume templates

Zippia allows you to choose from different easy-to-use Clerical Specialist templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Clerical Specialist resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume
Clerical Specialist Resume

Clerical Specialist Resume Format And Sections

1

1. Add Contact Information To Your Clerical Specialist Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Clerical Specialist Resume Contact Information Example #1

Dhruv Johnson

d.johnson@email.com | 333-111-2222 | www.linkedin.com/in/dhruv-johnson

Do you want to know more?
How To Write The Perfect Resume Header
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Check More About Clerical Specialist Education
Majors
Business
29.1%
Health Care Administration
8.0%
General Studies
6.4%
Criminal Justice
6.0%
Show More

Clerical Specialist Resume Relevant Education Example #1

High School Diploma 2016 - 2018

Clerical Specialist Resume Relevant Education Example #2

High School Diploma 2018 - 2020

3

3. Next, Create A Clerical Specialist Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Clerical Specialist Skills For Resume

  • Data Entry Skills

    Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

  • Clerical Support Skills

    Clerical support performs activities that must be done in every workplace in order to support the company going forward. These duties, which come within the category of clerical support, are typically delegated to entry-level employees since they are simple and easy to learn. Even though clerical duties like printing and filing are easy, they require time and in many instances, other workers are preoccupied with other activities and unable to keep up with all that needs to be accomplished. As a result, many businesses employ clerical support staff who are solely responsible for these duties.

  • Clerical Tasks Skills

    Clerical tasks are general office maintenance duties such as answering phone calls, filing and sorting documents, handling deliveries, data entry, and other administrative or office support tasks. Modern clerical roles require basic computer skills and good communication skills.

  • Scheduling Appointments Skills

    Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

  • Telephone Calls Skills

    Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Top Skills for a Clerical Specialist

Source: Zippia.com
  • Patients, 25.9%
  • Data Entry, 16.9%
  • Customer Service, 7.8%
  • Payroll, 6.0%
  • Other Skills, 43.4%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
4

4. List Your Clerical Specialist Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Clerical Specialist
US Postal Service
  • Weighed letters and parcels, computed mailing costs based on type, weight, and destination, and affixed correct postage.
  • Provided direct support to the Postmaster General and Chief of Staff, obtaining Top Secret Security Clearance.
  • Researched customer information using various Internet Browsers and search engines.
  • Followed safety guidelines provided by USPS.
  • Assisted Administrator with daily accounting and payroll through Quick books.
Work History Example # 2
Customer Service Clerk
Macy's
  • Performed Costumer Service whenever possible by filling in for coworkers when necessary.
  • Provided service to customers and interacted positively with co-workers and managers.
  • Adhered to the Publix customer culture to ensure their satisfaction with their shopping experience.
  • Analyzed and evaluated information and transaction history gathered by observation, experience, and communication.
  • Trained new employees on job production, policies and guidelines 2-3 in a quarter.
Work History Example # 3
Clerical Specialist
Health Net
  • Applied knowledge of department policies and procedures and utilizes a general understanding of other departmental functions.
  • Maintained department daily procedures by reviewing and updating information as necessary.
  • Organized procedures and established methods for better ways to streamline and improve department operations.
  • Prepared Award certificate, exit clearance record and post ethics letter for employees.
  • Conducted Internet and library research on literacy and literacy programs for inclusion in program development.
Work History Example # 4
Services Clerk
Walgreen Co
  • Delivered quality customer service within a high-volume, quick-paced environment.
  • Answered phone calls and checked inventory for customers or other Walgreens stores.
  • Greeted customers/Provided excellent customer service -Rung out customers -Stocked shelves/ensured cleanliness of the store -Promoted Walgreens card
  • Processed returns and exchanges.unpacked items on delivery day and sorted it them based on aisle designation
  • Worked at two different Walgreens store for four years with experience including, cashiering, stocking, photo department.
5

5. Highlight Your Clerical Specialist Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your clerical specialist resume:

  1. Word 2010 Certification
  2. Certified Medical Office Manager (CMOM)
  3. Certified Billing and Coding Specialist (CBCS)
  4. Certified Medical Administrative Assistant (CMAA)

More Certifications For Clerical Specialist
6

6. Finally, Add a Clerical Specialist Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

  1. Bank of America Jobs (81)
  2. Regions Bank Jobs (78)
  3. Augusta Health Jobs (14)
  4. Parker Hannifin Jobs (9)
  5. Texas Tech University Health Sciences Center Jobs (15)

Common Clerical Specialist Resume Skills

  • Patients
  • Data Entry
  • Customer Service
  • Payroll
  • Clerical Support
  • HIPAA
  • Clerical Tasks
  • Patient Appointments
  • Front Desk
  • Scheduling Appointments
  • Telephone Calls
  • Financial Statements
  • Computer System
  • Office Equipment
  • Fax Machines
  • EMR
  • Clerical Functions
  • Patient Registration
  • Office Machines
  • Insurance Verification
  • Word Processing
  • Subpoenas
  • Direct Calls
  • Patient Charts
  • Background Checks
  • Hippa
  • Departmental Policies
  • PowerPoint
  • Multi-Line Phone System
  • Child Support
  • Financial Aid
  • Input Data
  • HR
  • Expense Reports
  • Copy Machines
  • Statistical Reports
  • Transferring Calls
  • Birth Certificates
  • Travel Arrangements
  • Medical Charts
  • Telephone Inquiries
  • Court Dates
  • Customer Accounts
  • Death Certificates
  • Bank Deposits
  • Customer Inquiries
  • Court Proceedings

Clerical Specialist Jobs

Links To Help Optimize Clerical Specialist Resumes

Clerical Specialist Related Resumes

Clerical Specialist Related Careers

Clerical Specialist Related Jobs

What Similar Roles Do

Updated May 19, 2023