"patients," "data entry," and "customer service" aren't the only skills we found clerical specialists list on their resumes. In fact, there's a whole list of clerical specialist responsibilities that we found, including:
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What Does a Clerical Specialist Do?
Clerical specialists are office assistants or executive secretaries offering administrative support. The specialists schedule conference meetings or calls, prepare statistical reports and correspondence, and maintain sensitive data. They manage both incoming and outgoing mails and the distribution of letters and packages to administrative offices and staff. Their job includes the redesign and reorganization of the existing filing systems of client and internal documents. They comply with corporate confidentiality, regulations, and guidelines. Skills in data entry, customer service, and medical records are necessary for this job.
Clerical Specialist Responsibilities
Here are examples of responsibilities from real clerical specialist resumes representing typical tasks they are likely to perform in their roles.
- Manage CI s SharePoint pages and serve as CI s subject matter expert on SharePoint working groups.
- Provide excellent customer service, advising patients about clinic policies and responding to specific inquiries.
- Follow all guidline to Hippa regulations.
- Attend multiple yearly in-services addressing issues such as HIPPA, resident safety, fire safety, and current long-term care issues.
- Obtain verification case/certificate number to update the patients chart.
- Maintain computerized individual faculty payroll, title and employment data.
- Assist other departments and co-workers in researching and analyzing payroll transactions and by preparing accurate and useful reports.
- Prepare breakfast menu, gather information from system for allergies and nutrition.
- Obtain information about patient's medical history, drug history, allergies.
- Verify Medi-cal and additional government plans prior to patient attending appointment.
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Clerical Specialist Skills and Personality Traits
We calculated that 26% of Clerical Specialists are proficient in Patients, Data Entry, and Customer Service. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.
We break down the percentage of Clerical Specialists that have these skills listed on their resume here:
- Patients, 26%
Scheduled and instructed patients for Out-patient procedures.
- Data Entry, 17%
Assist customers with purchase of traffic/criminal records* Customer service* Data entry traffic tickets
- Customer Service, 8%
Provide administrative support and customer service, calendar management and special projects for the Assistant State Conservationist of Management and Strategy.
- Payroll, 6%
Maintained computerized individual faculty payroll, title and employment data.
- Clerical Support, 4%
Provided clerical support necessary to produce technical reports, letters and memorandums for the Economic/Demographic Research Section of the Planning Commission.
- HIPAA, 3%
Ensured confidentiality of all medical records information and completes forms for release of information in compliance with HIPAA regulations.
The three companies that hire the most prestigious clerical specialists are:
- Beaufort Memorial Hospital17 Clerical Specialists Jobs
- Weltman, Weinberg & Reis Co., LPA6 Clerical Specialists Jobs
- Parker Hannifin5 Clerical Specialists Jobs
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What Administrative Support Specialists Do
An administrative support specialist is a professional who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.
In this section, we compare the average clerical specialist annual salary with that of an administrative support specialist. Typically, administrative support specialists earn a $7,508 higher salary than clerical specialists earn annually.
While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both clerical specialists and administrative support specialists positions are skilled in patients, data entry, and customer service.
As far as similarities go, this is where it ends because a clerical specialist responsibility requires skills such as "hipaa," "clerical tasks," "patient appointments," and "emr." Whereas a administrative support specialist is skilled in "administrative functions," "office procedures," "strong customer service," and "provides administrative support." So if you're looking for what truly separates the two careers, you've found it.
Administrative support specialists really shine in the government industry with an average salary of $42,241. Whereas clerical specialists tend to make the most money in the government industry with an average salary of $33,106.
On average, administrative support specialists reach similar levels of education than clerical specialists. Administrative support specialists are 2.5% more likely to earn a Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.
What Are The Duties Of an Administrative Specialist?
An administrative specialist is in charge of various clerical tasks to support supervisors and management staff. Their responsibility is to act as the main point of contact among clients through answering calls and responding to inquiries, managing schedules, arranging appointments and travel, addressing complaints and resolving internal issues, managing payroll, and keeping an organized database. Furthermore, an administrative specialist can also conduct research and analysis, prepare reports and other forms of documentation, and coordinate workflow in a particular area.
Next up, we have the administrative specialist profession to look over. This career brings along a higher average salary when compared to a clerical specialist annual salary. In fact, administrative specialists salary difference is $8,022 higher than the salary of clerical specialists per year.
While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both clerical specialists and administrative specialists are known to have skills such as "patients," "data entry," and "customer service. "
But both careers also use different skills, according to real clerical specialist resumes. While clerical specialist responsibilities can utilize skills like "hipaa," "clerical tasks," "patient appointments," and "emr," some administrative specialists use skills like "office procedures," "provides administrative support," "human resources," and "database management."
It's been discovered that administrative specialists earn higher salaries compared to clerical specialists, but we wanted to find out where administrative specialists earned the most pay. The answer? The technology industry. The average salary in the industry is $50,521. Additionally, clerical specialists earn the highest paychecks in the government with an average salary of $33,106.
In general, administrative specialists study at similar levels of education than clerical specialists. They're 2.5% more likely to obtain a Master's Degree while being 0.2% more likely to earn a Doctoral Degree.
How an Administrative Office Specialist Compares
An administrative office specialist helps offices to run efficiently and smoothly by performing clerical support tasks. Their responsibilities often include preparing and processing documents, arranging meetings and appointments, monitoring the budgets and expenditures, answering calls and correspondence, handling the inventory and procurement of office supplies, and developing strategies to optimize office operations. They may also address issues and concerns, resolving them promptly and professionally. Furthermore, as an administrative office specialist, it is essential to coordinate staff, all while implementing the company's policies and regulations.
The third profession we take a look at is administrative office specialist. On an average scale, these workers bring in higher salaries than clerical specialists. In fact, they make a $4,441 higher salary per year.
By looking over several clerical specialists and administrative office specialists resumes, we found that both roles utilize similar skills, such as "data entry," "customer service," and "payroll." But beyond that the careers look very different.
As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from clerical specialists resumes, they are more likely to have skills like "patients," "clerical tasks," "patient appointments," and "scheduling appointments." But a administrative office specialist might have skills like "phone calls," "provides administrative support," "database management," and "office management."
Additionally, administrative office specialists earn a higher salary in the technology industry compared to other industries. In this industry, they receive an average salary of $36,820. Additionally, clerical specialists earn an average salary of $33,106 in the government industry.
When it comes to education, administrative office specialists tend to earn similar education levels than clerical specialists. In fact, they're 0.8% more likely to earn a Master's Degree, and 0.3% more likely to graduate with a Doctoral Degree.
Description Of an Office Support Specialist
An office support specialist is in charge of performing clerical tasks to help offices maintain a smooth workflow. Among their responsibilities include preparing and processing documents, answering calls and correspondence, disseminating and organizing files, monitoring the inventory of office supplies, and processing procurement requests should there be any. They may also assist staff with projects and programs, greet visitors, and coordinate with different company departments. Furthermore, an office support specialist must enforce the company's policies and regulations.
Office support specialists tend to earn a higher pay than clerical specialists by about $5,813 per year.
According to resumes from both clerical specialists and office support specialists, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "data entry," "customer service," and "payroll. "
While some skills are shared by these professions, there are some differences to note. "patients," "hipaa," "clerical tasks," and "patient appointments" are skills that have shown up on clerical specialists resumes. Additionally, office support specialist uses skills like provides administrative support, phone calls, human resources, and office procedures on their resumes.
Office support specialists earn a higher salary in the finance industry with an average of $41,711. Whereas, clerical specialists earn the highest salary in the government industry.
Office support specialists reach similar levels of education when compared to clerical specialists. The difference is that they're 0.4% more likely to earn a Master's Degree more, and 0.0% less likely to graduate with a Doctoral Degree.