Clerical staff vs office clerk

The differences between clerical staff and office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical staff and an office clerk. Additionally, a clerical staff has an average salary of $32,118, which is higher than the $30,927 average annual salary of an office clerk.

The top three skills for a clerical staff include data entry, patients and clerical support. The most important skills for an office clerk are customer service, data entry, and telephone calls.

Clerical staff vs office clerk overview

	Clerical Staff	Office Clerk
Yearly salary	$32,118	$30,927
Hourly rate	$15.44	$14.87
Growth rate	-5%	-5%
Number of jobs	85,811	106,497
Job satisfaction	5	-
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 32%
Average age	47	47
Years of experience	2	2

Clerical staff vs office clerk salary

Clerical staff and office clerks have different pay scales, as shown below.

	Clerical Staff	Office Clerk
Average salary	$32,118	$30,927
Salary range	Between $25,000 And $40,000	Between $25,000 And $38,000
Highest paying City	Oxnard, CA	Englewood, CO
Highest paying state	California	Alaska
Best paying company	Contra Costa College	University of Massachusetts Boston
Best paying industry	Insurance	Transportation

Differences between clerical staff and office clerk education

There are a few differences between a clerical staff and an office clerk in terms of educational background:

	Clerical Staff	Office Clerk
Most common degree	Bachelor's Degree, 42%	Bachelor's Degree, 32%
Most common major	Business	Business
Most common college	University of Pennsylvania	Western Carolina University

Clerical staff vs office clerk demographics

Here are the differences between clerical staff' and office clerks' demographics:

	Clerical Staff	Office Clerk
Average age	47	47
Gender ratio	Male, 19.7% Female, 80.3%	Male, 23.3% Female, 76.7%
Race ratio	Black or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.8% Asian, 7.9% White, 57.4% American Indian and Alaska Native, 1.0%	Black or African American, 9.9% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.9% White, 53.0% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between clerical staff and office clerk duties and responsibilities

Clerical staff example responsibilities.

Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Assist in accounts payable, payroll, and process OR/Rec room charges for the billing department.
Supervise clerical staff, prepare payroll, maintain accounts payable, and order medical and office supplies ensuring sufficient stock.
Follow all request for medical records by abiding the HIPPA regulation and scan appropriate medical documents to the client's charts.
Comply with confidentiality; adhere to all HIPPA guidelines/ regulations.
Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.

Office clerk example responsibilities.

Complete medical records requests as specified under HIPAA regulations.
Scan EOB's and attach to payments in software system.
Perform electronic billing of Medicare, Medicaid, and HMO/PPO submissions.
Follow all HIPAA guidelines and safety rules as required within the healthcare policy.
Perform account analysis on credit balance accounts using insurance explanation of benefit information (EOB).
Provide information about establishment, such as location of departments or offices, employees within the organization, or services provide.

Clerical staff vs office clerk skills

Common clerical staff skills

Data Entry, 30%
Patients, 17%
Clerical Support, 9%
Database Management, 6%
Front Desk, 5%
Payroll, 3%

Common office clerk skills

Customer Service, 21%
Data Entry, 18%
Telephone Calls, 7%
Payroll, 5%
Office Equipment, 4%
Office Machines, 3%