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Clerical staff vs receptionist secretary

The differences between clerical staff and receptionist secretaries can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical staff and a receptionist secretary. Additionally, a clerical staff has an average salary of $32,118, which is higher than the $29,343 average annual salary of a receptionist secretary.

The top three skills for a clerical staff include data entry, patients and clerical support. The most important skills for a receptionist secretary are patients, data entry, and phone calls.

Clerical staff vs receptionist secretary overview

Clerical StaffReceptionist Secretary
Yearly salary$32,118$29,343
Hourly rate$15.44$14.11
Growth rate-5%-
Number of jobs85,81161,892
Job satisfaction5-
Most common degreeBachelor's Degree, 42%High School Diploma, 37%
Average age4742
Years of experience22

Clerical staff vs receptionist secretary salary

Clerical staff and receptionist secretaries have different pay scales, as shown below.

Clerical StaffReceptionist Secretary
Average salary$32,118$29,343
Salary rangeBetween $25,000 And $40,000Between $24,000 And $35,000
Highest paying CityOxnard, CALake Oswego, OR
Highest paying stateCaliforniaWashington
Best paying companyContra Costa CollegeIllinois Institute of Technology
Best paying industryInsuranceGovernment

Differences between clerical staff and receptionist secretary education

There are a few differences between a clerical staff and a receptionist secretary in terms of educational background:

Clerical StaffReceptionist Secretary
Most common degreeBachelor's Degree, 42%High School Diploma, 37%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Clerical staff vs receptionist secretary demographics

Here are the differences between clerical staff' and receptionist secretaries' demographics:

Clerical StaffReceptionist Secretary
Average age4742
Gender ratioMale, 19.7% Female, 80.3%Male, 5.6% Female, 94.4%
Race ratioBlack or African American, 10.2% Unknown, 4.6% Hispanic or Latino, 18.8% Asian, 7.9% White, 57.4% American Indian and Alaska Native, 1.0%Black or African American, 11.4% Unknown, 4.3% Hispanic or Latino, 21.1% Asian, 6.3% White, 56.2% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between clerical staff and receptionist secretary duties and responsibilities

Clerical staff example responsibilities.

  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Assist in accounts payable, payroll, and process OR/Rec room charges for the billing department.
  • Supervise clerical staff, prepare payroll, maintain accounts payable, and order medical and office supplies ensuring sufficient stock.
  • Follow all request for medical records by abiding the HIPPA regulation and scan appropriate medical documents to the client's charts.
  • Comply with confidentiality; adhere to all HIPPA guidelines/ regulations.
  • Manage the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
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Receptionist secretary example responsibilities.

  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
  • Maintain confidential information/ HIPPA compliant.
  • Prepare PowerPoint presentations and distribute meeting materials.
  • Maintain confidentiality and release health records information following HIPPA guidelines.
  • Develop and present PowerPoint presentations to visiting dignitaries from higher headquarters.
  • Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
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Clerical staff vs receptionist secretary skills

Common clerical staff skills
  • Data Entry, 30%
  • Patients, 17%
  • Clerical Support, 9%
  • Database Management, 6%
  • Front Desk, 5%
  • Payroll, 3%
Common receptionist secretary skills
  • Patients, 15%
  • Data Entry, 12%
  • Phone Calls, 11%
  • Customer Service, 9%
  • Telephone Calls, 8%
  • Appointment Scheduling, 7%

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