Clerical staff job description

About:
Macy's is proudly America's Department Store. There's a reason we've been around for 160 years. Customers come to us for fashion, value, and high-quality products. Now is an exciting time to join Macy's. The face of retail is changing, and change requires innovation.
Online sales are booming at Macy's. Our Distribution Center teams are key to our success in the modern retail landscape. They make sure that products arrive at our stores - and each customer's doorstep - on time, in perfect condition. Behind the scenes, a lot goes into getting products to customers. When a shopper makes an online purchase, we plan, prep, and package the merchandise to get it delivered as quickly and efficiently as possible - across the country and around the world. It takes a lot of smart people working together to make that happen, and so there are many roles you can play, including (but not limited to): material handlers, equipment drivers, inventory control, packers, quality assurance, safety specialists, asset protection, and many more. Whatever role you play - we value you as a colleague. Choose the challenge that's right for you!

Overview:
Provides administrative support for the operational departments which includes working with timekeeping systems and reports, staffing plans an hour allocation. Maintains tracking of all equipment and supplies for all operational departments. Perform other duties as assigned

Essential Functions:

• Handle Kronos and timekeeping issues including verifying rosters each day
• Create and developing reporting tools to assist business needs.
• Collect data using system information including, WM, LM, PM and Kronos
• Assist with staffing plans and hours allocation
• Handle paperwork and reporting
• Printing packing labels as needed
• Manage the equipment room
• Follow all Standard Operating Procedures and safety/security guidance.
• Adhere to conveyor lockout procedures.
• Work on elevated platforms and conveyor systems.
• Regular, dependable attendance and punctuality

Qualifications and Competencies:

• High school diploma or general education degree (GED)
• Minimum of two years of administrative, or customer service experience preferred.
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Resourceful self-starter, works well independently as well as part of a team
• Must be proficient in the use of computers and handheld technology
• Ability to work a flexible schedule, including day, evening, weekends, and/or holidays
  

Physical Requirements:

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping, climbing ladders, depth perception and color vision
• Frequent use of computers and other technology necessary to perform job duties, including handheld electronic equipment.
• Frequently lift/move up to 25lbs

Supply Chain Only and Colleagues Working in a Supply Chain Facility except in locations governed by a Collective Bargaining Agreement:

Random drug testing for all colleagues will be conducted on a monthly or semi-monthly basis, depending upon factors including but not limited to the size of the facility and the number of colleagues on roll. Colleagues will be randomly selected for testing by a third party. Testing must be completed on the same workday the colleague is informed of selection for testing, absent extenuating circumstances. In all circumstances, testing must be completed within 24 hours of notification.

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CPRS Physical Therapy is currently seeking a Full-Time Clerical Staff Associate to float to our Northern Offices in and around Northumberland and Snyder Counties. Some even hours and reliable transportation is required. CPRS offers a higher hourly rate for positions in which staff cover offices in a float role. The qualified individual is responsible for but not limited to the daily operation of the office and other duties as delegated by the Clinic Manager. CPRS is a Medicare certified outpatient private practice that provides physical therapy, sports rehabilitation, occupational health and wellness services throughout the Central Pennsylvania Regional and surrounding areas. CPRS Physical Therapy offers a competitive total compensation package, as well as a comprehensive benefits package including medical, dental, vision, FSA, disability, life, and 401(k). EOE

Standard Office Hours:

Monday/Wednesday/Thursday: 9 am - 7 pm

Tuesday/Friday: 7 am - 12 pm

Qualifications:

• Must have experience with computers and be able to type a minimum of 40 wpm.
• Demonstrates excellent communication skills, both verbal and written.
• Experience with medical terminology and medical billing is recommended, but not required.

Specific Functions and Duties:

• Perform physical demands of the position including:
  • Walking up to 1-3 hours per day
  • Standing up to 1-3 hours per day
  • Sitting up to 4-8 hours per day
  • Bending up to 30 times per day
  • Lifting up to 30 lbs.
• Demonstrates and promotes a working knowledge of the CPRS Mission Statement, Core Values and Goals and strives for their achievement.
• A working knowledge and compliance in all Policies and Procedures as outlined in the CPRS Policy and Procedure Manual.
• Demonstrates and fosters a positive attitude and a professional working environment.
• Be a team player, possess strong independent problem solving skills and demonstrate an attitude of cooperation and positive rapport with administration, clients, referral sources, and staff and community members.
• Demonstrates a strong customer service philosophy, which promotes positive customer relations.
• Compliant with HIPAA guidelines.
• Maintains flexibility with work schedule to accommodate client and work flow and accommodate for evenings, Vacation and Holiday schedules. Overtime with Clinic Manager approval only.
• Demonstrates strong team player attributes.
• Strives to maintain open, effective professional communication and a positive working relationship with co-workers and clients.
• Has access to the entire medical record for the purposes of treatment, payment and healthcare operations.
• Maintains a safe accessible and clean working environment.
• Provides all clients with explanations of CPRS procedures of scheduling visits and billing.
• Accurately takes demographic information, copies insurance cards and obtains valid prescriptions for therapy from clients to ensure proper billing and handling of patient accounts.
• Answers phones following the clinic guidelines with a courteous and respectful tone.
• Addresses client questions, complaints, and requests in a timely, courteous, and respectful manner.
• Obtains insurance benefits, authorizations, and referrals from insurance companies and communicates pertinent information to the treating therapist(s) and billing staff.
• Schedules patients following clinic specific guidelines while ensuring patient satisfaction.
• Maintains patient records by following clinic specific guidelines for filing and returning clinical correspondences/documentation (Initial Evaluations, Re-Certifications, Discharges, etc).
• Reviews and maintains prescription tracking and authorization status using the auth/Rx module. Communicates pertinent information with the therapist(s) to ensure compliance with industry and CPRS standards.
• Submits all demographic information and replies to discrepancy information requests to Billing & Collections Office for processing in a timely fashion.
• Assists in tracking MIAs as needed by clinic location guidelines.
• Receives patient payments in cash, check, and credit cards.
• Participates in marketing and community events as directed by Clinic Manager/Executive Management.
• Assists with other duties as assigned by the Clinic Manager.