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Clerical worker vs front office clerk

The differences between clerical workers and front office clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a clerical worker and a front office clerk. Additionally, a clerical worker has an average salary of $31,390, which is higher than the $31,051 average annual salary of a front office clerk.

The top three skills for a clerical worker include data entry, scheduling appointments and customer service. The most important skills for a front office clerk are patients, check-in, and data entry.

Clerical worker vs front office clerk overview

Clerical WorkerFront Office Clerk
Yearly salary$31,390$31,051
Hourly rate$15.09$14.93
Growth rate-5%-5%
Number of jobs68,947163,789
Job satisfaction--
Most common degreeBachelor's Degree, 41%Associate Degree, 28%
Average age4747
Years of experience22

Clerical worker vs front office clerk salary

Clerical workers and front office clerks have different pay scales, as shown below.

Clerical WorkerFront Office Clerk
Average salary$31,390$31,051
Salary rangeBetween $24,000 And $39,000Between $25,000 And $37,000
Highest paying City-Minneapolis, MN
Highest paying state-Alaska
Best paying company-Limbach
Best paying industry-Government

Differences between clerical worker and front office clerk education

There are a few differences between a clerical worker and a front office clerk in terms of educational background:

Clerical WorkerFront Office Clerk
Most common degreeBachelor's Degree, 41%Associate Degree, 28%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Clerical worker vs front office clerk demographics

Here are the differences between clerical workers' and front office clerks' demographics:

Clerical WorkerFront Office Clerk
Average age4747
Gender ratioMale, 23.0% Female, 77.0%Male, 13.9% Female, 86.1%
Race ratioBlack or African American, 10.5% Unknown, 4.9% Hispanic or Latino, 20.6% Asian, 7.7% White, 55.3% American Indian and Alaska Native, 1.1%Black or African American, 10.8% Unknown, 4.5% Hispanic or Latino, 24.3% Asian, 7.0% White, 52.5% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between clerical worker and front office clerk duties and responsibilities

Clerical worker example responsibilities.

  • Manage filing, photocopying, collating, and faxing public and seal case documents.
  • Handle customers at the front windows
  • Schedule contracts of windows sell with installers.
  • Prepare court subpoenas and criminal dockets for court.
  • Update files by using QuickBooks and answer the telephone and take brief messages.
  • Type, format, proofread, and edit correspondence and other documents, using computers or typewriters.
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Front office clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Maintain a high knowledge level of regulations on the confidentiality of medical records (HIPAA).
  • Verify releases of information according to HIPPA regulations.
  • Maintain confidentiality of patient information; abiding by HIPPA guidelines.
  • Register all patients per registration protocols, schedule appointments, and provide appointment reminder calls.
  • Respond to routine technical questions regarding patients' right and responsibilities and medical eligibility for care.
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Clerical worker vs front office clerk skills

Common clerical worker skills
  • Data Entry, 24%
  • Scheduling Appointments, 18%
  • Customer Service, 11%
  • Telephone Calls, 8%
  • Database Systems, 5%
  • Front Desk, 4%
Common front office clerk skills
  • Patients, 34%
  • Check-In, 8%
  • Data Entry, 8%
  • Customer Service, 7%
  • Front Desk, 4%
  • Appointment Scheduling, 4%

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