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Clerical worker resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a clerical worker resume

Craft a resume summary statement

A well-written resume summary is basically an elevator pitch. You are summing up your skills and experience in a few sentences to wow recruiters, hiring managers, and decision makers into giving you an interview. Here are some tips to putting your best foot first with your resume summary:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in clerical worker-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

Hiring managers spend under a minute reviewing resumes on average. This means your summary needs to demonstrate your value quickly and show why you are the perfect fit for the clerical worker position.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Use your Skills section to show you have the knowledge and technical ability to do the job. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some clerical worker interviews.

Here are example skills to include in your “Area of Expertise” on a clerical worker resume:

  • Data Entry
  • Scheduling Appointments
  • Customer Service
  • Telephone Calls
  • Database Systems
  • Front Desk
  • Office Equipment
  • Word Processing
  • Payroll
  • Computer System
  • PowerPoint
  • Office Machines
  • Fax Machines
  • Clerical Support
  • Direct Calls
  • WPM
  • Windows
  • Multi-Line Phone System
  • Computer Programs
  • Patient Charts
  • Clerical Tasks
  • Voice Mail Systems
  • QuickBooks
  • Copy Machines
  • Facsimile Machines

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your work experience should be structured:

  1. With your most recent roles first, followed by earlier roles in reverse chronological order.
  2. Job title, along with company name and location on the left.
  3. Put the corresponding dates of employment on the left side.
  4. Keep only relevant jobs on your work experience.

How to write clerical worker experience bullet points

Your resume is your chance to show your biggest accomplishments. Don't just list your job responsibilities, instead take the opportunity to show why you're really good at what you do. Here is how you do that:

  • Start with strong action verbs like managed, spearheaded, created, etc. Your goal is to show what you did and verbs will help demonstrate your contributions.
  • Use numbers to quantify your achievements. Did you save time with a new report? Increase revenue? How large was the team you managed?
  • Keep it concise. You're highlighting your achievements. Consider if all details you are sharing are relevant, or can be written more efficiently.

Here are examples from great clerical worker resumes:

Work history example #1

File Clerk

State Farm

  • Prepared daily reports and quality assurance.
  • Enhanced department performance through operational reorganization and staff training.
  • Designed an inventory accountability program including calculations using Excel.
  • Served as the Point of Contact on FedEx and UPS website prime account holder for pick-ups and drop offs

Work history example #2

Sales Floor Associate

Dollar General

  • Operated cash registers effectively and efficiently; counted money for registers and bank deposits daily.
  • Facilitated inter-departmental communication to effectively provide customer support.
  • Coached and developed new-hire sales associates according to corporate policies and procedures.
  • Helped customers find the products that meet their needs and sold customers as many products as possible.
  • Coordinated with managers regarding merchandising of fine jewelry department Exceeded sales goals on a regular basis

Work history example #3

Clerical Worker

Washington County

  • Created database to document electrical equipment update, replacement, or development.
  • Created statewide databases that manipulated quarterly readings of electrical equipment.
  • Maintained the official time and attendance reports in the division and prepares bi-weekly reports for payroll purposes.
  • Created PowerPoint presentations including technical illustrations for company executives.
  • Processed payroll invoices supporting A/P department-daily & vacation coverage.

Work history example #4

Work Study Student

Arizona State University

  • Advised and educated students and parents on all Federal Title IV funding matters (by phone, Internet and in-person).
  • Preformed basic set up and troubleshooting procedures on computer/AV equipment.
  • Provided effective training for other work-study students
  • Monitored hours worked versus time entered by work-study students to prevent time theft.
  • Assisted Director of Development with Alumni information through a shared-services portal.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from clerical worker resumes:

High School Diploma

2013 - 2013

Master's Degree in public relations

California State University - San Bernardino, San Bernardino, CA

2017 - 2018

Highlight your clerical worker certifications on your resume

If you have any additional certifications, add them to the certification section.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

Here are some of the best certifications to have on clerical worker resumes:

  1. Word 2010 Certification
  2. Microsoft Office Specialist: Expert (Office 365 and Office 2019)

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