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Become A Clerk/Assistant

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Working As A Clerk/Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $37,275

    Average Salary

What Does A Clerk/Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerk/Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Clerk/Assistant Videos

City Jobs - Mail Clerk

Accounting Clerk Job Description

What Does a Warehouse Inventory Control Clerk Do? : Career Advice & More

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Clerk/Assistant Demographics

Gender

Female

71.9%

Male

25.6%

Unknown

2.5%
Ethnicity

White

57.3%

Hispanic or Latino

20.2%

Black or African American

11.7%

Asian

7.4%

Unknown

3.4%
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Foreign Languages Spoken

Spanish

62.9%

French

7.3%

Italian

4.9%

Mandarin

3.7%

German

3.7%

Chinese

2.9%

Portuguese

2.0%

Cantonese

1.6%

Arabic

1.6%

Hindi

1.2%

Russian

1.2%

Carrier

1.2%

Japanese

1.2%

Korean

0.8%

Ukrainian

0.8%

Vietnamese

0.8%

Greek

0.8%

Turkish

0.4%

Cherokee

0.4%

Romanian

0.4%
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Clerk/Assistant Education

Schools

University of Phoenix

19.2%

Kaplan University

7.5%

Ashford University

7.0%

Florida International University

5.6%

Liberty University

5.1%

University of Alabama

4.2%

Prince George's Community College

4.2%

Strayer University

4.2%

Lansing Community College

3.7%

University of Illinois at Chicago

3.7%

University of Maryland - University College

3.7%

American InterContinental University

3.7%

University of Texas at El Paso

3.7%

University of Missouri - Saint Louis

3.7%

University of Louisiana at Lafayette

3.7%

Mississippi Valley State University

3.7%

University of North Texas

3.3%

El Paso Community College

3.3%

Lamar University

3.3%

Houston Community College

3.3%
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Majors

Business

23.5%

Accounting

9.4%

Criminal Justice

8.6%

Psychology

6.6%

Nursing

5.6%

Health Care Administration

4.8%

Law

4.5%

General Studies

4.4%

Liberal Arts

4.0%

Communication

3.1%

Education

3.1%

Legal Support Services

2.9%

Computer Science

2.7%

Political Science

2.6%

Sociology

2.6%

Medical Assisting Services

2.6%

Finance

2.4%

English

2.3%

Biology

2.2%

Management

2.1%
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Degrees

Bachelors

33.3%

Other

32.2%

Associate

15.6%

Masters

8.5%

Certificate

5.4%

Doctorate

3.0%

Diploma

1.7%

License

0.3%
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Clerk/Assistant Videos

City Jobs - Mail Clerk

Accounting Clerk Job Description

What Does a Warehouse Inventory Control Clerk Do? : Career Advice & More

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Top Skills for A Clerk/Assistant

  1. Customer Service Support
  2. Phone Calls
  3. Data Entry
You can check out examples of real life uses of top skills on resumes here:
  • Provided sales and customer service support by greeting customers, offering assistance with products selection and use of self service kiosk.
  • Opened new accounts, data entry, filing, creating training packets, updating spreadsheets, answering phone calls.
  • Job consisted of data entry, documentation processing, receptionist duties including mail distribution and answering phone
  • Assisted in all payroll functions for hotel including compute time logs for each departments and enter into computer system.
  • Typed letters requesting information and acknowledging receipt for legal documents.

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Top Clerk/Assistant Employers

Jobs From Top Clerk/Assistant Employers

Clerk/Assistant Videos

City Jobs - Mail Clerk

Accounting Clerk Job Description

What Does a Warehouse Inventory Control Clerk Do? : Career Advice & More

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