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PERSONALIZED JOBS

Become A Clerk/Assistant

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Working As A Clerk/Assistant

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,580

    Average Salary

What Does A Clerk/Assistant Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerk/Assistant

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Clerk/Assistant jobs

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Clerk/Assistant Career Paths

Clerk/Assistant

Average Length of Employment
Clerk Stenographer 6.0 years
Plant Clerk 4.5 years
Head Clerk 4.4 years
Principal Clerk 4.1 years
Senior Clerk 4.1 years
Police Clerk 3.8 years
Deputy Clerk 3.8 years
Data Control Clerk 3.7 years
Clerk Typist 3.6 years
Distribution Clerk 3.5 years
Clerk Specialist 3.4 years
Invoice Clerk 3.4 years
Clerk Secretary 3.3 years
Accounting Clerk 3.2 years
Clerical Secretary 3.1 years
Schedule Clerk 3.1 years
Code Clerk 3.1 years
Clerical Associate 3.1 years
Technical Clerk 3.1 years
Control Clerk 3.0 years
Automation Clerk 3.0 years
Attendance Clerk 3.0 years
Dispatcher Clerk 3.0 years
Operations Clerk 2.9 years
Laboratory Clerk 2.9 years
Maintenance Clerk 2.9 years
Personal Secretary 2.9 years
Clerk Checker 2.9 years
Delivery Clerk 2.8 years
Secretary 2.8 years
Circulation Clerk 2.8 years
Research Clerk 2.8 years
Property Clerk 2.8 years
Typist 2.8 years
Office Specialist 2.8 years
Health Unit Clerk 2.8 years
Records Clerk 2.8 years
Support Clerk 2.6 years
Interviewing Clerk 2.6 years
Contract Clerk 2.5 years
Data Input Clerk 2.4 years
Data Clerk 2.4 years
Civil Clerk 2.4 years
Vault Clerk 2.4 years
Clerk 2.3 years
Services Clerk 2.3 years
Junior Clerk 2.2 years
Booking Clerk 2.2 years
Office Clerk 2.2 years
Front Office Clerk 2.2 years
Imaging Clerk 2.1 years
General Clerk 2.1 years
Reservation Clerk 2.1 years
Program Clerk 2.1 years
Document Clerk 2.1 years
Intake Clerk 2.1 years
Office Worker 2.1 years
Room Clerk 2.1 years
Utility Clerk 2.1 years
Marketing Clerk 2.1 years
Clerk/Assistant 2.0 years
Office Helper 2.0 years
Terminal Clerk 2.0 years
Desk Clerk 2.0 years
Legal File Clerk 2.0 years
Scale Clerk 2.0 years
Office Assistant 2.0 years
Receptionist 1.9 years
Assistant 1.9 years
Clerical Worker 1.9 years
Scanning Clerk 1.8 years
File Clerk 1.7 years
Front Clerk 1.7 years
Employment Clerk 1.7 years
Will Call Clerk 1.6 years
Clerical Aide 1.6 years
Top Employers Before
Cashier 12.4%
Internship 7.5%
Clerk 4.2%
Volunteer 3.5%
Secretary 3.5%
Assistant 2.8%
Law Clerk 2.2%
Server 2.1%
Top Employers After
Cashier 11.1%
Internship 6.4%
Clerk 4.6%
Associate 2.9%
Assistant 2.9%
Secretary 2.8%
Server 2.6%
Volunteer 2.5%
Manager 2.3%

Clerk/Assistant Demographics

Gender

Female

72.0%

Male

25.4%

Unknown

2.6%
Ethnicity

White

74.2%

Hispanic or Latino

16.8%

Asian

7.0%

Unknown

1.5%

Black or African American

0.5%
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Languages Spoken

Spanish

60.1%

French

10.7%

Mandarin

3.6%

Italian

3.6%

German

3.2%

Portuguese

2.6%

Chinese

2.6%

Cantonese

1.9%

Japanese

1.9%

Arabic

1.9%

Hindi

1.6%

Russian

1.6%

Greek

1.0%

Carrier

1.0%

Vietnamese

0.6%

Tagalog

0.6%

Telugu

0.3%

Turkish

0.3%

Romanian

0.3%

Hmong

0.3%
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Clerk/Assistant Education

Schools

Quinnipiac University

20.1%

University of Phoenix

17.5%

Kaplan University

5.4%

University of Connecticut

4.8%

Florida International University

4.8%

Mississippi State University

4.1%

University of Maryland - University College

3.8%

Houston Community College

3.8%

Syracuse University

3.2%

El Paso Community College

3.2%

Ashford University

3.2%

University of Texas at Austin

3.2%

Northern Virginia Community College

3.2%

Grand Canyon University

3.2%

University of Alabama

2.9%

American InterContinental University

2.9%

Western New England College

2.9%

University of Louisiana at Lafayette

2.9%

Fordham University

2.5%

University of Southern California

2.5%
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Majors

Business

20.8%

Criminal Justice

9.5%

Law

9.1%

Accounting

7.8%

Psychology

6.7%

Health Care Administration

5.6%

Nursing

4.3%

Political Science

3.9%

General Studies

3.8%

Legal Support Services

3.4%

Liberal Arts

3.4%

Communication

3.0%

Medical Assisting Services

3.0%

Computer Science

2.6%

Education

2.6%

English

2.5%

Sociology

2.3%

Biology

2.2%

Finance

1.9%

Human Resources Management

1.9%
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Degrees

Bachelors

32.3%

Other

30.9%

Associate

15.1%

Masters

8.3%

Doctorate

6.3%

Certificate

4.9%

Diploma

1.8%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Top Skills for A Clerk/Assistant

CustomerServiceSupportDataEntryTelephoneCallsPayrollPhoneCallsAppropriatePersonnelSortCourtProceedingsComputerSystemLegalDocumentsSafetyCourtDocumentsOfficeSuppliesFrontDeskTemporaryMedicalRecordsOfficeEquipmentOfficeMachinesAuditInternet

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Top Clerk/Assistant Skills

  1. Customer Service Support
  2. Data Entry
  3. Telephone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Provided sales and customer service support by greeting customers, offering assistance with products selection and use of self service kiosk.
  • Assigned, recorded, or stamped identification numbers or codes in order to index materials for filing and data entry.
  • Assisted the public by answering telephone calls from pro se litigants, inmates, and during Divorce Trials.
  • Prepared billing, statements, and payroll sheets.
  • File Papers, Answer Phone Calls

Top Clerk/Assistant Employers

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