Post job

Explore jobs

Find specific jobs

Explore careers

Explore professions

Best companies

Explore companies

OverviewJobsSalaryResume

Skills

What They DoEducationCertificationsDemographicsJob DescriptionHow To HireBest CompaniesBest StatesBest CitiesJob OutlookCompareEntry Level jobsFull Time jobs
zippia ai icon

Automatically apply for jobs with Zippia

Upload your resume to get started.

Clerk/assistant skills for your resume and career

Updated January 8, 2025
4 min read
Quoted expert
Allison White
Below we've compiled a list of the most critical clerk/assistant skills. We ranked the top skills for clerks/assistant based on the percentage of resumes they appeared on. For example, 13.9% of clerk/assistant resumes contained customer support as a skill. Continue reading to find out what skills a clerk/assistant needs to be successful in the workplace.

15 clerk/assistant skills for your resume and career

1. Customer Support

Here's how clerks/assistant use customer support:
  • Resolved customer support related issues and provided customer with proper solution.
  • Performed a variety of distribution, and sales and customer support duties for postal Products and services.

2. Telephone Calls

Telephone calls are a communication means through which a caller is connected to the called party. The call is done through a telecommunications device called a telephone. The caller can use a landline, mobile phone, or satellite phone to make the call.

Here's how clerks/assistant use telephone calls:
  • Staff front desk, greet clients and visitors, answer telephone calls and refer clients and visitors to appropriate Department staff.
  • Receive telephone calls; give routine and non-routine information, answer questions and direct visitors to the appropriate person or office.

3. Word Processing

Here's how clerks/assistant use word processing:
  • Generated Court reports; drafted correspondence using computer word processing software.
  • Use office automation equipment and word processing software, prepares a variety of correspondence.

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how clerks/assistant use payroll:
  • Demonstrated administrative and customer service expertise with responsibility for resolving payroll related questions.
  • Reviewed payroll to ensure accuracy, compiled payroll records and distributed paychecks.

5. Purchase Orders

Here's how clerks/assistant use purchase orders:
  • Maintained purchase orders requiring annual renewal for services to meet operation and union contract requirements.
  • Confirm purchase order arrive promptly and accurately.

6. Office Machines

An office machine is a mechanical and electronic device that is used to get work done in an organization or establishment, to finish multiple works in a short time, and to enhance productivity. Office machines are essential in running a modern office and range from calculators to printers to computers.

Here's how clerks/assistant use office machines:
  • Operate standard and specialized office machines and equipment such as copiers, faxes, postage meters, shredders, image i.e.
  • Operated a variety of office machines and equipment, including computer with speed and accuracy.

Choose from 10+ customizable clerk/assistant resume templates

Build a professional clerk/assistant resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your clerk/assistant resume.

7. Office Equipment

Here's how clerks/assistant use office equipment:
  • Operated office equipment such as the copy machine and the fax machine, and using the typewriter to type up correspondence.
  • Prepared commercial packages, revised and noted map location site for new buyers with familiarity with scanners and other office equipment.

8. Financial Statements

A financial statement is a report of an individual or a company that includes all the information about the declared assets, the use of money, income, and also the contribution of shareholders over a certain period.

Here's how clerks/assistant use financial statements:
  • Inputted customer transactions and compiled financial statements for presentation to clients and internal related departments in timely and accurate manner.
  • Reviewed financial statements and scrutinized various ledger accounts.

9. Computer System

Here's how clerks/assistant use computer system:
  • Assigned appointments for qualified applicants, processed applications and documented information onto computer system.
  • Transfer roster-witness data to computer system for complete processing of subpoenas.

10. Front Desk

Here's how clerks/assistant use front desk:
  • Provide front desk functions (answering of multiple phone lines, perform customer reservations, and complete cash/credit card transactions).
  • Filled in at the front desk of the Admissions and Records office helping to get students registered for classes.

11. Scheduling Appointments

Scheduling appointments is the practice of finding a free slot with the person(s) you want to meet. The process of scheduling appointments involves finding mutually free time, negotiating follow-ups, sending reminders, and creating new appointments. Scheduling appointments is important to ensure that the timings of consecutive meetings do not clash with each other.

Here's how clerks/assistant use scheduling appointments:
  • Assisted office manager in organizing patient records and scheduling appointments.
  • Handled daily office operations, answering phones, scheduling appointments, and organizing various projects.

12. Disk

Here's how clerks/assistant use disk:
  • Organized all student files, processed student data into Corel Word Perfect, transferred pictures to disk to prepare id badges.

13. Fax Machines

Here's how clerks/assistant use fax machines:
  • Maintain fax machines, copiers, filing systems and outgoing mail.
  • Located and retrieved information from fax machines to be distributed.

14. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how clerks/assistant use sales floor:
  • Maintained sales floor, including stocking inventory, organizing product, and setting up displays
  • Steamed garments before setting them on sales floor and before releasing to customer.

15. Administrative Tasks

Here's how clerks/assistant use administrative tasks:
  • Assisted clinical personnel with administrative tasks within Central Intake and Release Department.
  • Performed all non-nursing administrative tasks on Medical and Psychiatric patient wards.
top-skills

What skills help Clerks/Assistant find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all clerk/assistants possess?

Allison White

Associate Professor, Ohio University

Employers have told me repeatedly that soft skills are often the most important. They will ask for my reference after I've gotten to know a student and been able to identify their communication, problem-solving, and interpersonal skills. They want someone to take the initiative yet know when to ask questions. Customer service skills and confidentiality were also voiced by our internship supervisors. Verbal and non-verbal communication is a must. The applicant must be able to write well!!
Do you want to know more?
Read more about what experts have to say about clerk/assistant

List of clerk/assistant skills to add to your resume

Clerk/assistant skills

The most important skills for a clerk/assistant resume and required skills for a clerk/assistant to have include:

  • Customer Support
  • Telephone Calls
  • Word Processing
  • Payroll
  • Purchase Orders
  • Office Machines
  • Office Equipment
  • Financial Statements
  • Computer System
  • Front Desk
  • Scheduling Appointments
  • Disk
  • Fax Machines
  • Sales Floor
  • Administrative Tasks
  • PowerPoint
  • Subpoenas
  • Clerical Support
  • Bank Deposits
  • Groceries
  • Clerical Tasks
  • Legal Research
  • HR
  • Inventory Control
  • Multi-Line Phone System
  • Court Cases
  • Slicers
  • Travel Arrangements
  • QuickBooks
  • A/P
  • USPS
  • FedEx
  • Postal Products

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse office and administrative jobs