What does a clerk/assistant manager do?
Clerk/assistant manager responsibilities
Here are examples of responsibilities from real clerk/assistant manager resumes:
- Manage several customer service incidents and tend to emergencies including the administration lifesaving CPR to a gym patron.
- Perform writing, typing and entering data in AS400.
- Work with Microsoft office like Microsoft word, PowerPoint, excel, and sending fax.
- Create pars for merchandise, place orders for product, and enter the information into the POS system.
- General closing and opening duties including but not limit to computer programs, cleaning, word processing, and POS setup.
- Assist in updating computerize payroll.
- Present updated company regulations that govern manner in which organization operate, to company executives via Microsoft PowerPoint.
- Earn fast-track promotion from senior management, earning leadership position in recognition of outstanding work ethic and superior results.
- Earn fast-track promotion from senior management, earning leadership position in recognition of outstanding work ethic and superior results.
Clerk/assistant manager skills and personality traits
We calculated that 29% of Clerks/Assistant Manager are proficient in Customer Service, Scheduling Appointments, and Payroll. They’re also known for soft skills such as Business skills, Listening skills, and Interpersonal skills.
We break down the percentage of Clerks/Assistant Manager that have these skills listed on their resume here:
- Customer Service, 29%
Boosted sales by executing exceptional salesmanship and displaying a drive for and delivery of quality customer service.
- Scheduling Appointments, 11%
Performed routine administrative needs: maintaining records and file, preparing daily/monthly reports, answering phone, scheduling appointments for clients.
- Payroll, 7%
Managed Others*Ordered Large Amounts of Currency*Deposited Currency*Bad Check Collections*Ordered Supplies*Payroll*Trained Employees*License Registration*Check Cashing*Customer Relations
- Office Equipment, 5%
Maintained office equipment for operations: inventory, ordering supplies and scheduling office equipment for routine maintenance.
- Management System, 4%
Gather information and enter into warehouse management system to maintain all data and records relative to shipping and receiving activities.
- Bank Deposits, 3%
Balanced cash drawer and bank deposits/withdrawals
Common skills that a clerk/assistant manager uses to do their job include "customer service," "scheduling appointments," and "payroll." You can find details on the most important clerk/assistant manager responsibilities below.
Business skills. One of the key soft skills for a clerk/assistant manager to have is business skills. You can see how this relates to what clerks/assistant manager do because "lodging managers need to operate a facility that is profitable." Additionally, a clerk/assistant manager resume shows how clerks/assistant manager use business skills: "supervised employees in store operations preparing for the following business day. "
Listening skills. Another essential skill to perform clerk/assistant manager duties is listening skills. Clerks/assistant manager responsibilities require that "lodging managers must have excellent listening skills for attending to the needs of guests and maintaining a good working relationship with staff." Clerks/assistant manager also use listening skills in their role according to a real resume snippet: "worked on payroll and employee weekly schedules communicated with management on progress of departmental issues. "
Interpersonal skills. This is an important skill for clerks/assistant manager to perform their duties. For an example of how clerk/assistant manager responsibilities depend on this skill, consider that "lodging managers interact regularly with many different people." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of a clerk/assistant manager: "top salesperson skills used teamwork skills interpersonal skills detail- oriented excellent customer service skills strong work ethic".
Problem-solving skills. clerk/assistant manager responsibilities often require "problem-solving skills." The duties that rely on this skill are shown by the fact that "lodging managers must be able to resolve personnel issues and guest complaints." This resume example shows what clerks/assistant manager do with problem-solving skills on a typical day: "responded to customer complaints and issues, including collaboration with senior management in its resolution. "
Customer-service skills. Another common skill required for clerk/assistant manager responsibilities is "customer-service skills." This skill comes up in the duties of clerks/assistant manager all the time, as "lodging managers must have excellent customer-service skills." An excerpt from a real clerk/assistant manager resume shows how this skill is central to what a clerk/assistant manager does: "assisted in managing the daily store operations developed new team members implemented new training material data tracking and reporting customer relations"
Organizational skills. Another skill commonly found on clerk/assistant manager job descriptions is "organizational skills." It can come up quite often in clerk/assistant manager duties, since "lodging managers need to keep track of many different schedules, budgets, and people at once." Here's an example from a resume of how this skill fits into day-to-day clerk/assistant manager responsibilities: "foster a positive attitude toward organizational objectives and coach staff to achieve excellent customer service. "
The three companies that hire the most clerk/assistant managers are:
- CHS1 clerks/assistant manager jobs
- Sheppard Mullin Richter & Hampton
1 clerks/assistant manager jobs
- City of Rochester MN1 clerks/assistant manager jobs
Compare different clerks/assistant manager
Clerk/assistant manager vs. Rooms director
A Rooms Director ensures smooth operation of valet services, housekeeping, communication, uniformed and concierge services, and guest services. Rooms directors provide guests with quality service with maximum productivity and room revenue. They coordinate the administrative and organizational functions and make sure that they comply with the operation standards. It is their job to create a monthly reporting system for monitoring. Also, they provide solutions for the improvement of the problem areas in the hospitality industry.
There are some key differences in the responsibilities of each position. For example, clerk/assistant manager responsibilities require skills like "customer service," "scheduling appointments," "office equipment," and "management system." Meanwhile a typical rooms director has skills in areas such as "reservations," "cleanliness," "guest service," and "rooms division." This difference in skills reveals the differences in what each career does.
Rooms directors earn the highest salaries when working in the hospitality industry, with an average yearly salary of $78,860. On the other hand, clerks/assistant manager are paid more in the government industry with an average salary of $39,102.The education levels that rooms directors earn slightly differ from clerks/assistant manager. In particular, rooms directors are 2.7% more likely to graduate with a Master's Degree than a clerk/assistant manager. Additionally, they're 4.8% less likely to earn a Doctoral Degree.Clerk/assistant manager vs. Innkeeper
A director of front office supervises and leads the daily activities of an establishment's front office, ensuring clients receive optimal services. They are primarily in charge of setting goals and guidelines, establishing protocols and timelines, recruiting and training staff, monitoring operations to ensure the workforce functions efficiently, and solving issues and concerns if any would arise. Moreover, a director of front office empowers staff to reach goals and implements the establishment's policies and regulations to ensure operations run smoothly and efficiently.
Each career also uses different skills, according to real clerk/assistant manager resumes. While clerk/assistant manager responsibilities can utilize skills like "scheduling appointments," "payroll," "office equipment," and "management system," innkeepers use skills like "reservations," "clean rooms," "wine," and "concierge services."
Average education levels between the two professions vary. Innkeepers tend to reach similar levels of education than clerks/assistant manager. In fact, they're 3.4% more likely to graduate with a Master's Degree and 4.8% less likely to earn a Doctoral Degree.Clerk/assistant manager vs. Director of front office
Senior clerks direct the fulfillment of administrative and clerical tasks for a company, which includes managing and organizing paperwork, records, mail, and other office resources. They may also perform auditing invoices, managing accounts for clients and merchants, compiling reports, and making certain the company complied with the policies. Additionally, they routinely manage sensitive data, like bank account data. Qualifications for this career include basic computer knowledge, mathematical skills, experience with customer service as well as able to design a detailed record system in an office environment.
The required skills of the two careers differ considerably. For example, clerks/assistant manager are more likely to have skills like "scheduling appointments," "office equipment," "management system," and "bank deposits." But a director of front office is more likely to have skills like "reservations," "quality standards," "front office operations," and "customer satisfaction."
Directors of front office earn the best pay in the real estate industry, where they command an average salary of $70,592. Clerks/assistant manager earn the highest pay from the government industry, with an average salary of $39,102.When it comes to education, directors of front office tend to earn higher degree levels compared to clerks/assistant manager. In fact, they're 5.3% more likely to earn a Master's Degree, and 5.0% more likely to graduate with a Doctoral Degree.Clerk/assistant manager vs. Senior clerk
Even though a few skill sets overlap between clerks/assistant manager and senior clerks, there are some differences that are important to note. For one, a clerk/assistant manager might have more use for skills like "scheduling appointments," "court hearings," "cash drawers," and "pos." Meanwhile, some responsibilities of senior clerks require skills like "data entry," "patients," "phone calls," and "cleanliness. "
Senior clerks enjoy the best pay in the health care industry, with an average salary of $31,412. For comparison, clerks/assistant manager earn the highest salary in the government industry.The average resume of senior clerks showed that they earn similar levels of education compared to clerks/assistant manager. So much so that theyacirc;euro;trade;re 1.4% more likely to earn a Master's Degree and less likely to earn a Doctoral Degree by 4.8%.Types of clerk/assistant manager
Updated January 8, 2025