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Become A Clerk

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Working As A Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $35,990

    Average Salary

What Does A Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Do you work as a Clerk?

Clerk Jobs

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Clerk Career Paths

Clerk
Billing Specialist Specialist
Account Manager
5 Yearsyrs
Specialist Operations Manager General Manager
Area Manager
7 Yearsyrs
Home Health Aid Security Officer Night Auditor
Assistant General Manager
5 Yearsyrs
Security Officer Service Technician Service Manager
Branch Manager
6 Yearsyrs
Accounts Payable Clerk Billing Specialist
Business Office Manager
8 Yearsyrs
Data Entry Associate Office Manager General Manager
Chief Executive Officer
8 Yearsyrs
Machine Operator Production Supervisor Operations Manager
Chief Operating Officer
11 Yearsyrs
Office Manager General Manager
District Manager
7 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Home Health Aid Patient Care Technician Medical Assistant
Office Manager
5 Yearsyrs
Technician Service Manager General Manager
Operations Director
9 Yearsyrs
Technician Service Technician Service Manager
Operations Manager
7 Yearsyrs
Medical Assistant Front Desk Coordinator Office Manager
Practice Manager
9 Yearsyrs
Warehouse Worker Warehouse Manager General Manager
President/Chief Executive Officer
10 Yearsyrs
Medical Assistant Office Manager
Property Manager
6 Yearsyrs
Driver Dispatcher Operations Manager
Purchasing Manager
9 Yearsyrs
Delivery Driver Sales Consultant Leasing Consultant
Resident Manager
5 Yearsyrs
Specialist Account Manager Account Executive
Sales Manager
5 Yearsyrs
Security Officer Technician Service Technician
Service Manager
7 Yearsyrs
Machine Operator Forklift Operator
Warehouse Manager
5 Yearsyrs
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Do you work as a Clerk?

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Do you work as a Clerk?

Clerk Demographics

Gender

Female

66.6%

Male

31.4%

Unknown

1.9%
Ethnicity

White

77.3%

Hispanic or Latino

14.2%

Asian

6.5%

Unknown

1.5%

Black or African American

0.5%
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Languages Spoken

Spanish

66.2%

French

7.9%

German

3.4%

Chinese

2.6%

Mandarin

2.4%

Japanese

2.3%

Russian

1.9%

Arabic

1.9%

Italian

1.7%

Korean

1.6%

Portuguese

1.4%

Cantonese

1.3%

Hindi

1.2%

Vietnamese

0.9%

Tagalog

0.7%

Carrier

0.6%

Hmong

0.6%

Urdu

0.5%

Thai

0.5%

Polish

0.4%
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Clerk Education

Schools

University of Phoenix

26.9%

Kaplan University

7.3%

Ashford University

7.0%

Liberty University

5.1%

Southern New Hampshire University

4.5%

Strayer University

4.5%

Grand Canyon University

4.1%

Houston Community College

3.9%

American InterContinental University

3.8%

Miami Dade College

3.4%

South Texas College

3.4%

El Paso Community College

3.3%

University of Iowa

3.2%

Troy University

3.1%

University of Houston

2.8%

Essex County College

2.8%

Middle Tennessee State University

2.7%

Texas State University

2.7%

Fresno City College

2.7%

Delgado Community College

2.7%
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Majors

Business

25.5%

Criminal Justice

8.2%

Accounting

7.6%

Health Care Administration

6.6%

Psychology

6.2%

General Studies

5.0%

Nursing

4.7%

Medical Assisting Services

4.5%

Communication

3.3%

Law

3.3%

Computer Science

3.2%

Education

3.1%

Liberal Arts

2.9%

English

2.7%

Management

2.7%

Legal Support Services

2.4%

Political Science

2.2%

Biology

2.2%

Computer Information Systems

1.9%

Graphic Design

1.9%
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Degrees

Other

34.8%

Bachelors

30.7%

Associate

16.0%

Masters

7.0%

Certificate

6.3%

Diploma

2.4%

Doctorate

2.4%

License

0.6%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Clerk Salaries

Job Title Company Location Start Date Salary
Compliance Clerk Enhesa, Inc. Washington, DC Oct 01, 2013 $48,402 -
$54,570
Compliance Clerk Enhesa, Inc. Washington, DC Nov 16, 2012 $48,402 -
$52,000
Compliance Clerk Enhesa, Inc. Washington, DC Dec 16, 2009 $48,000
POI Planning Clerk JDM Enterprises, Inc. Providence, RI Oct 14, 2014 $46,134
Compliance Clerk Enhesa, Inc. Washington, DC Oct 01, 2010 $45,500
Compliance Clerk Enhesa, Inc. Washington, DC Sep 21, 2010 $45,500
Compliance Clerk Enhesa, Inc. Washington, DC Nov 16, 2009 $45,427 -
$45,500
Articled Clerk Randall K. Edwards, PLLC Salt Lake City, UT May 02, 2011 $42,228
RMA Clerk Viztek, LLC Garner, NC Nov 19, 2015 $38,438
Clerk KWIK Stop 7 Ave, Inc. Miami, FL Feb 23, 2015 $35,333
Clerk KWIK Stop 7 Ave, Inc. Miami, FL Mar 11, 2015 $35,333
Clerk Calle & Associates New York, NY Aug 17, 2015 $35,300
Sewing Clerk Laundramagic Jacksonville, FL Dec 02, 2010 $35,235
Curative Clerk Titlevest Agency, Inc. New York, NY Jul 28, 2013 $35,124
Public Relations Clerk Fox Rent A Car Los Angeles, CA Apr 15, 2010 $32,161
Eurpoean Acquisitions Clerk No Excuses Club, Inc. Milwaukie, OR Aug 11, 2016 $31,305 -
$52,175
Clerk 21Ct Wage Tester DC Oct 20, 2015 $31,284 -
$31,326
Clinic Clerk Choice One Chiropractic & Rehabilitation Duluth, GA Aug 06, 2009 $31,000
Billingual Clerk TMAC International, Inc. Industry, CA Jan 08, 2016 $30,992
Clerk Archtech Connection, Inc. Torrance, CA Aug 23, 2010 $30,971 -
$31,305
Clerk American Apparel (USA), LLC Los Angeles, CA Jul 17, 2008 $30,971
Sewing Clerk Laundramagic Jacksonville, FL Apr 09, 2012 $30,784
Church Clerk Queens Pentecostal Holiness Church, Inc. NY Aug 06, 2016 $26,042
Clerk Florida Accounting Services Ormond Beach, FL Mar 12, 2008 $24,856
Clerk P. Song, Inc. Duluth, GA Feb 02, 2016 $24,000
Clerk Clifford A. Chanler Dba The Chanler Group New Canaan, CT Jun 23, 2016 $23,712

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How Would You Rate The Salary Of a Clerk?

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Top Skills for A Clerk

QualityCustomerServiceDataEntrySortPhoneCallsPayrollSafetyCreditCardTransactionsTemporaryOfficeEquipmentDeliStockShelvesFrontDeskOfficeSuppliesScheduleAppointmentsCustomerServiceSkillsTelephoneCallsCommunicationSkillsAuditOfficeMachinesLegalDocuments

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  1. Quality Customer Service
  2. Data Entry
  3. Sort
You can check out examples of real life uses of top skills on resumes here:
  • Conducted demographics research and survey analysis, Quality customer Service improvement.
  • Performed general clerical duties including data entry, creating, developing and maintaining files, and displaying excellent phone etiquette.
  • Perform general office duties such as typing, operating office machines, and sorting mail.
  • Copied and prepared urgent documents, answered phone calls.
  • Time Keeping Crew Dispatching Payroll Billing Telegraphy Clerk

How Would You Rate Working As a Clerk?

Are you working as a Clerk? Help us rate Clerk as a Career.

Top Clerk Employers

Clerk Videos

Scan Clerk, Career Video from drkit.org

Record Analysis Clerk, Career Video from drkit.org