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Become A Clerk

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Working As A Clerk

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $33,527

    Average Salary

What Does A Clerk Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerk

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Clerk Videos

Scan Clerk, Career Video from drkit.org

Record Analysis Clerk, Career Video from drkit.org

Clerk Jobs

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Clerk Career Paths

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Do you work as a Clerk?

Clerk Demographics

Gender

Female

66.6%

Male

31.4%

Unknown

1.9%
Ethnicity

White

60.2%

Hispanic or Latino

18.6%

Black or African American

10.9%

Asian

6.8%

Unknown

3.5%
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Foreign Languages Spoken

Spanish

66.2%

French

7.9%

German

3.4%

Chinese

2.6%

Mandarin

2.4%

Japanese

2.3%

Russian

1.9%

Arabic

1.9%

Italian

1.7%

Korean

1.6%

Portuguese

1.4%

Cantonese

1.3%

Hindi

1.2%

Vietnamese

0.9%

Tagalog

0.7%

Carrier

0.6%

Hmong

0.6%

Urdu

0.5%

Thai

0.5%

Polish

0.4%
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Clerk Education

Schools

University of Phoenix

26.9%

Kaplan University

7.3%

Ashford University

7.0%

Liberty University

5.1%

Southern New Hampshire University

4.5%

Strayer University

4.5%

Grand Canyon University

4.1%

Houston Community College

3.9%

American InterContinental University

3.8%

Miami Dade College

3.4%

South Texas College

3.4%

El Paso Community College

3.3%

University of Iowa

3.2%

Troy University

3.1%

University of Houston

2.8%

Essex County College

2.8%

Middle Tennessee State University

2.7%

Texas State University

2.7%

Fresno City College

2.7%

Delgado Community College

2.7%
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Majors

Business

25.5%

Criminal Justice

8.2%

Accounting

7.6%

Health Care Administration

6.6%

Psychology

6.2%

General Studies

5.0%

Nursing

4.7%

Medical Assisting Services

4.5%

Communication

3.3%

Law

3.3%

Computer Science

3.2%

Education

3.1%

Liberal Arts

2.9%

English

2.7%

Management

2.7%

Legal Support Services

2.4%

Political Science

2.2%

Biology

2.2%

Computer Information Systems

1.9%

Graphic Design

1.9%
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Degrees

Other

34.8%

Bachelors

30.7%

Associate

16.0%

Masters

7.0%

Certificate

6.3%

Diploma

2.4%

Doctorate

2.4%

License

0.6%
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Clerk Videos

Scan Clerk, Career Video from drkit.org

Record Analysis Clerk, Career Video from drkit.org

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Real Clerk Salaries

Job Title Company Location Start Date Salary
Compliance Clerk Enhesa, Inc. Washington, DC Oct 01, 2013 $48,402 -
$54,570
Compliance Clerk Enhesa, Inc. Washington, DC Nov 16, 2012 $48,402 -
$52,000
Compliance Clerk Enhesa, Inc. Washington, DC Dec 16, 2009 $48,000
POI Planning Clerk JDM Enterprises, Inc. Providence, RI Oct 14, 2014 $46,134
Compliance Clerk Enhesa, Inc. Washington, DC Oct 01, 2010 $45,500
Compliance Clerk Enhesa, Inc. Washington, DC Sep 21, 2010 $45,500
Compliance Clerk Enhesa, Inc. Washington, DC Nov 16, 2009 $45,427 -
$45,500
Articled Clerk Randall K. Edwards, PLLC Salt Lake City, UT May 02, 2011 $42,228
RMA Clerk Viztek, LLC Garner, NC Nov 19, 2015 $38,438
Clerk KWIK Stop 7 Ave, Inc. Miami, FL Feb 23, 2015 $35,333
Clerk KWIK Stop 7 Ave, Inc. Miami, FL Mar 11, 2015 $35,333
Clerk Calle & Associates New York, NY Aug 17, 2015 $35,300
Sewing Clerk Laundramagic Jacksonville, FL Dec 02, 2010 $35,235
Curative Clerk Titlevest Agency, Inc. New York, NY Jul 28, 2013 $35,124
Public Relations Clerk Fox Rent A Car Los Angeles, CA Apr 15, 2010 $32,161
Eurpoean Acquisitions Clerk No Excuses Club, Inc. Milwaukie, OR Aug 11, 2016 $31,305 -
$52,175
Clerk 21Ct Wage Tester DC Oct 20, 2015 $31,284 -
$31,326
Clinic Clerk Choice One Chiropractic & Rehabilitation Duluth, GA Aug 06, 2009 $31,000
Billingual Clerk TMAC International, Inc. Industry, CA Jan 08, 2016 $30,992
Clerk Archtech Connection, Inc. Torrance, CA Aug 23, 2010 $30,971 -
$31,305
Clerk American Apparel (USA), LLC Los Angeles, CA Jul 17, 2008 $30,971
Sewing Clerk Laundramagic Jacksonville, FL Apr 09, 2012 $30,784
Church Clerk Queens Pentecostal Holiness Church, Inc. NY Aug 06, 2016 $26,042
Clerk Florida Accounting Services Ormond Beach, FL Mar 12, 2008 $24,856
Clerk P. Song, Inc. Duluth, GA Feb 02, 2016 $24,000
Clerk Clifford A. Chanler Dba The Chanler Group New Canaan, CT Jun 23, 2016 $23,712

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Top Skills for A Clerk

  1. Customer Service
  2. Data Entry
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • General medical ethics, telephone etiquette, and excellent communication and customer service skills.
  • Performed data entry and processed e-mails in the Civil Criminal Department and entered court settings into the Judicial Information Management System.
  • Answered phone calls concerning clients, handled complaints and responded to requests for information.
  • Compiled, copied, sorted, and filed records of office activities, business transactions, and other activities.
  • Partnered with Corporate Payroll and Administration Manager to transition payroll following acquisition.

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Top 10 Best States for Clerks

  1. Alaska
  2. Nevada
  3. Minnesota
  4. Connecticut
  5. Rhode Island
  6. Iowa
  7. Pennsylvania
  8. Colorado
  9. Washington
  10. Wisconsin
  • (58 jobs)
  • (315 jobs)
  • (889 jobs)
  • (693 jobs)
  • (112 jobs)
  • (653 jobs)
  • (1,961 jobs)
  • (705 jobs)
  • (796 jobs)
  • (651 jobs)

Top Clerk Employers

Jobs From Top Clerk Employers

Clerk Videos

Scan Clerk, Career Video from drkit.org

Record Analysis Clerk, Career Video from drkit.org

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