What does a Clerk's Assistant/Administrative Assistant do?
A clerk's assistant/administrative assistant is responsible for supporting the company's operations and customers' needs by performing administrative and clerical duties as needed. Clerk's assistants/administrative assistants respond to customers' inquiries and concerns, acknowledging and processing orders, and posting their payments. They also sort company documents, manage office supply inventory, submit business transaction reports, schedule appointments, and operate office equipment. A clerk's assistant/administrative assistant must be very organized. They must also have excellent time-management and multitasking skills to perform office duties with high accuracy and efficiency under minimal supervision.
Clerk's assistant/administrative assistant responsibilities
Here are examples of responsibilities from real clerk's assistant/administrative assistant resumes:
- Manage and update social media outlets including Facebook and LinkedIn.
- Reconcile claim and ACH payments.
- Mail out/process ACH payments to vendors.
- Assist with presentation set up and document distribution on HIPPA guidelines and regulations.
- Prepare weekly payroll for all employees per week using QuickBooks and excel, payroll reports and customers invoices.
- Prepare and create customer invoices utilizing QuickBooks.
- Uphold confidentiality and follow HIPPA protocol for all information
- Compile and collate data to create comprehensive reports and PowerPoint presentations.
- Participate in audits and inspections; developing PowerPoint presentations & print reports.
- Experience working with the dynamics and relationships unique to substance abuse and with alcoholism rehabilitation principles.
- Interpret sensitive information to Latino residents who are not proficient.
Clerk's assistant/administrative assistant skills and personality traits
We calculated that 19% of Clerks's Assistant/Administrative Assistant are proficient in Data Entry, Customer Service, and Telephone Calls. They’re also known for soft skills such as Interpersonal skills, Writing skills, and Organizational skills.
We break down the percentage of Clerks's Assistant/Administrative Assistant that have these skills listed on their resume here:
- Data Entry, 19%
Provide general administrative and clerical support including data entry, scanning, faxing and document management.
- Customer Service, 15%
Worked closely with customer service department in record keeping of returned merchandise, ensuring customers received timely credit for merchandise returned.
- Telephone Calls, 8%
Answer incoming telephone calls cordially and return messages/emails promptly.
- Purchase Orders, 7%
Communicate effectively with sub-contractors on status of purchase orders and invoice processing.
- Financial Reports, 4%
Helped review and analyzed financial reports.
- Front Desk, 4%
Covered the Front Desk, issuing badges to temporary employees, answering employee questions, issued badges to visitors or contract vendors
"data entry," "customer service," and "telephone calls" are among the most common skills that clerks's assistant/administrative assistant use at work. You can find even more clerk's assistant/administrative assistant responsibilities below, including:
Interpersonal skills. To carry out their duties, the most important skill for a clerk's assistant/administrative assistant to have is interpersonal skills. Their role and responsibilities require that "secretaries and administrative assistants interact with clients, customers, or staff." Clerks's assistant/administrative assistant often use interpersonal skills in their day-to-day job, as shown by this real resume: "utilized adept interpersonal and communication skills, providing clients with exemplary customer service experiences. "
Writing skills. Another essential skill to perform clerk's assistant/administrative assistant duties is writing skills. Clerks's assistant/administrative assistant responsibilities require that "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Clerks's assistant/administrative assistant also use writing skills in their role according to a real resume snippet: "set up policies for the underwriting dept by making new files and entering data into the computer system"
Organizational skills. Another skill that relates to the job responsibilities of clerks's assistant/administrative assistant is organizational skills. This skill is critical to many everyday clerk's assistant/administrative assistant duties, as "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." This example from a resume shows how this skill is used: "answer phones good communication with customers &employees; organizational skills computer skills/data entry titling with dmv & dgif maintain inventory records"
The three companies that hire the most clerk's assistant/administrative assistants are:
- University of Massachusetts Amherst3 clerks's assistant/administrative assistant jobs
- ADM2 clerks's assistant/administrative assistant jobs
- J.B. Hunt Transport Services2 clerks's assistant/administrative assistant jobs
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Clerk's assistant/administrative assistant vs. Team assistant
A team assistant is an employee who is responsible for performing administrative duties to help members of the office team focus on their assigned projects. Under the direct supervision of team leaders, team assistants are required to schedule appointments with clients, organize internal team meetings, and alert team members of upcoming deadlines. They keep track of project expenses and purchase receipts and input those numbers into an accounting software program or spreadsheet. Team assistants must also order supplies and products when inventories are low.
While similarities exist, there are also some differences between clerks's assistant/administrative assistant and team assistant. For instance, clerk's assistant/administrative assistant responsibilities require skills such as "purchase orders," "financial reports," "word processing," and "dmv." Whereas a team assistant is skilled in "patients," "patient care," "cleanliness," and "home health." This is part of what separates the two careers.
Team assistants tend to make the most money working in the professional industry, where they earn an average salary of $56,346. In contrast, clerks's assistant/administrative assistant make the biggest average salary, $37,752, in the government industry.On average, team assistants reach similar levels of education than clerks's assistant/administrative assistant. Team assistants are 3.5% more likely to earn a Master's Degree and 0.4% less likely to graduate with a Doctoral Degree.Clerk's assistant/administrative assistant vs. General assistant
General Assistants are responsible for providing administrative assistance to department teams and executive management of an organization. Their duties include organizing meetings and event schedules, book meeting rooms, answer incoming phone calls, reply emails, and respond to queries. They are responsible for replenishing office supplies and undertaking clerical tasks such as printing, scanning, and photocopying. General Assistants also liaise with contractors and building managers to ensure maintenance work is handled promptly without inconvenience.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that clerk's assistant/administrative assistant responsibilities requires skills like "data entry," "purchase orders," "financial reports," and "provides administrative support." But a general assistant might use other skills in their typical duties, such as, "payroll," "general assistance," "dental procedures," and "general maintenance."
On average, general assistants earn a higher salary than clerks's assistant/administrative assistant. Some industries support higher salaries in each profession. Interestingly enough, general assistants earn the most pay in the hospitality industry with an average salary of $34,445. Whereas clerks's assistant/administrative assistant have higher pay in the government industry, with an average salary of $37,752.Average education levels between the two professions vary. General assistants tend to reach similar levels of education than clerks's assistant/administrative assistant. In fact, they're 3.5% more likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.Clerk's assistant/administrative assistant vs. Office assistant
Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.
Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from clerk's assistant/administrative assistant resumes include skills like "purchase orders," "financial reports," "provides administrative support," and "dmv," whereas an office assistant is more likely to list skills in "patients," "payroll," "patient appointments," and "office support. "
Office assistants earn the highest salary when working in the government industry, where they receive an average salary of $33,817. Comparatively, clerks's assistant/administrative assistant have the highest earning potential in the government industry, with an average salary of $37,752.Most office assistants achieve a similar degree level compared to clerks's assistant/administrative assistant. For example, they're 0.4% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.Clerk's assistant/administrative assistant vs. Assistant secretary
An assistant secretary is responsible for performing administrative and clerical duties to support the daily operations of various departments and management personnel and ensure the efficiency of business functions. Assistant secretaries usually assist in business communications, responding to customers' inquiries and concerns, reaching out to existing clients to schedule appointments, welcoming guests on the office, and routing calls to the appropriate department. They also handle data entry procedures, updating customer information on the database, as well as creating reports on business and financial transactions.
Types of clerk's assistant/administrative assistant
Updated January 8, 2025