A clerk's assistant/administrative assistant is responsible for supporting the company's operations and customers' needs by performing administrative and clerical duties as needed. Clerk's assistants/administrative assistants respond to customers' inquiries and concerns, acknowledging and processing orders, and posting their payments. They also sort company documents, manage office supply inventory, submit business transaction reports, schedule appointments, and operate office equipment. A clerk's assistant/administrative assistant must be very organized. They must also have excellent time-management and multitasking skills to perform office duties with high accuracy and efficiency under minimal supervision.

Clerk's Assistant/Administrative Assistant Responsibilities

Here are examples of responsibilities from real clerk's assistant/administrative assistant resumes representing typical tasks they are likely to perform in their roles.

  • Manage and update social media outlets including Facebook and LinkedIn.
  • Reconcile claim and ACH payments.
  • Mail out/process ACH payments to vendors.
  • Assist with presentation set up and document distribution on HIPPA guidelines and regulations.
  • Prepare weekly payroll for all employees per week using QuickBooks and excel, payroll reports and customers invoices.
  • Prepare and create customer invoices utilizing QuickBooks.
  • Uphold confidentiality and follow HIPPA protocol for all information
  • Compile and collate data to create comprehensive reports and PowerPoint presentations.
  • Participate in audits and inspections; developing PowerPoint presentations & print reports.
  • Experience working with the dynamics and relationships unique to substance abuse and with alcoholism rehabilitation principles.
  • Interpret sensitive information to Latino residents who are not proficient.

Clerk's Assistant/Administrative Assistant Skills and Personality Traits

We calculated that 19% of Clerks's Assistant/Administrative Assistant are proficient in Data Entry, Customer Service, and Telephone Calls. They’re also known for soft skills such as Interpersonal skills, Writing skills, and Organizational skills.

We break down the percentage of Clerks's Assistant/Administrative Assistant that have these skills listed on their resume here:

  • Data Entry, 19%

    Provide general administrative and clerical support including data entry, scanning, faxing and document management.

  • Customer Service, 15%

    Worked closely with customer service department in record keeping of returned merchandise, ensuring customers received timely credit for merchandise returned.

  • Telephone Calls, 8%

    Answer incoming telephone calls cordially and return messages/emails promptly.

  • Purchase Orders, 7%

    Communicate effectively with sub-contractors on status of purchase orders and invoice processing.

  • Financial Reports, 4%

    Helped review and analyzed financial reports.

  • Front Desk, 4%

    Covered the Front Desk, issuing badges to temporary employees, answering employee questions, issued badges to visitors or contract vendors

"data entry," "customer service," and "telephone calls" aren't the only skills we found clerks's assistant/administrative assistant list on their resumes. In fact, there's a whole list of clerk's assistant/administrative assistant responsibilities that we found, including:

  • Interpersonal skills can be considered to be the most important personality trait for a clerk's assistant/administrative assistant to have. According to a clerk's assistant/administrative assistant resume, "secretaries and administrative assistants interact with clients, customers, or staff" clerks's assistant/administrative assistant are able to use interpersonal skills in the following example we gathered from a resume: "utilized adept interpersonal and communication skills, providing clients with exemplary customer service experiences. "
  • Another commonly found skill for being able to perform clerk's assistant/administrative assistant duties is the following: writing skills. According to a clerk's assistant/administrative assistant resume, "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." Check out this example of how clerks's assistant/administrative assistant use writing skills: "set up policies for the underwriting dept by making new files and entering data into the computer system"
  • Another skill that is quite popular among clerks's assistant/administrative assistant is organizational skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a clerk's assistant/administrative assistant resume: "secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently." This example from a resume shows how this skill is used: "answer phones good communication with customers &employees; organizational skills computer skills/data entry titling with dmv & dgif maintain inventory records"
  • See the full list of clerk's assistant/administrative assistant skills.

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    Clerk's Assistant/Administrative Assistant Resume
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    Clerk's Assistant/Administrative Assistant Resume
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    Clerk's Assistant/Administrative Assistant Resume
    Clerk's Assistant/Administrative Assistant Resume
    Clerk's Assistant/Administrative Assistant Resume
    Clerk's Assistant/Administrative Assistant Resume
    Clerk's Assistant/Administrative Assistant Resume
    Clerk's Assistant/Administrative Assistant Resume
    Clerk's Assistant/Administrative Assistant Resume
    Clerk's Assistant/Administrative Assistant Resume
    Clerk's Assistant/Administrative Assistant Resume

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    What Team Assistants Do

    A team assistant is an employee who is responsible for performing administrative duties to help members of the office team focus on their assigned projects. Under the direct supervision of team leaders, team assistants are required to schedule appointments with clients, organize internal team meetings, and alert team members of upcoming deadlines. They keep track of project expenses and purchase receipts and input those numbers into an accounting software program or spreadsheet. Team assistants must also order supplies and products when inventories are low.

    We looked at the average clerk's assistant/administrative assistant annual salary and compared it with the average of a team assistant. Generally speaking, team assistants receive $4,860 higher pay than clerks's assistant/administrative assistant per year.

    While their salaries may differ, one common ground between clerks's assistant/administrative assistant and team assistants are a few of the skills required in each craft. In both careers, employees bring forth skills like data entry, customer service, and telephone calls.

    As far as similarities go, this is where it ends because a clerk's assistant/administrative assistant responsibility requires skills such as "purchase orders," "financial reports," "word processing," and "dmv." Whereas a team assistant is skilled in "patients," "patient care," "cleanliness," and "home health." So if you're looking for what truly separates the two careers, you've found it.

    Team assistants tend to make the most money in the professional industry by averaging a salary of $56,346. In contrast, clerks's assistant/administrative assistant make the biggest average salary of $37,752 in the government industry.

    On average, team assistants reach similar levels of education than clerks's assistant/administrative assistant. Team assistants are 3.5% more likely to earn a Master's Degree and 0.4% less likely to graduate with a Doctoral Degree.

    What Are The Duties Of a General Assistant?

    General Assistants are responsible for providing administrative assistance to department teams and executive management of an organization. Their duties include organizing meetings and event schedules, book meeting rooms, answer incoming phone calls, reply emails, and respond to queries. They are responsible for replenishing office supplies and undertaking clerical tasks such as printing, scanning, and photocopying. General Assistants also liaise with contractors and building managers to ensure maintenance work is handled promptly without inconvenience.

    The next role we're going to look at is the general assistant profession. Typically, this position earns a higher pay. In fact, they earn a $4,167 higher salary than clerks's assistant/administrative assistant per year.

    Not everything about these jobs is different. Take their skills, for example. Clerks's assistant/administrative assistant and general assistants both include similar skills like "customer service," "telephone calls," and "front desk" on their resumes.

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that clerk's assistant/administrative assistant responsibilities requires skills like "data entry," "purchase orders," "financial reports," and "provides administrative support." But a general assistant might use skills, such as, "payroll," "general assistance," "dental procedures," and "general maintenance."

    On average, general assistants earn a higher salary than clerks's assistant/administrative assistant. There are industries that support higher salaries in each profession respectively. Interestingly enough, general assistants earn the most pay in the hospitality industry with an average salary of $34,445. Whereas, clerks's assistant/administrative assistant have higher paychecks in the government industry where they earn an average of $37,752.

    When it comes to the differences in education between the two professions, general assistants tend to reach similar levels of education than clerks's assistant/administrative assistant. In fact, they're 3.5% more likely to graduate with a Master's Degree and 0.4% more likely to earn a Doctoral Degree.

    How an Office Assistant Compares

    Office assistants perform various tasks to ensure that the business runs organized and efficient. An office assistant must possess excellent communication and multi-tasking skills to handle essential duties such as scheduling meetings, monitoring office supplies, storing documents and necessary paperwork, handling customer inquiries and appointments, coordinating in company events, and accomplishing other clerical tasks and administrative support. Office assistants are also required to communicate any observation that would possibly make an impact on the company's performance.

    The third profession we take a look at is office assistant. On an average scale, these workers bring in lower salaries than clerks's assistant/administrative assistant. In fact, they make a $2,034 lower salary per year.

    While looking through the resumes of several clerks's assistant/administrative assistant and office assistants we discovered that both professions have similar skills. These similarities include skills such as "data entry," "customer service," and "telephone calls," but they differ when it comes to other required skills.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from clerk's assistant/administrative assistant resumes include skills like "purchase orders," "financial reports," "provides administrative support," and "dmv," whereas an office assistant might be skilled in "patients," "payroll," "patient appointments," and "office support. "

    Additionally, office assistants earn a higher salary in the government industry compared to other industries. In this industry, they receive an average salary of $33,817. Additionally, clerks's assistant/administrative assistant earn an average salary of $37,752 in the government industry.

    Office assistants typically study at similar levels compared with clerks's assistant/administrative assistant. For example, they're 0.4% less likely to graduate with a Master's Degree, and 0.4% less likely to earn a Doctoral Degree.

    Description Of an Assistant Secretary

    An assistant secretary is responsible for performing administrative and clerical duties to support the daily operations of various departments and management personnel and ensure the efficiency of business functions. Assistant secretaries usually assist in business communications, responding to customers' inquiries and concerns, reaching out to existing clients to schedule appointments, welcoming guests on the office, and routing calls to the appropriate department. They also handle data entry procedures, updating customer information on the database, as well as creating reports on business and financial transactions.

    Assistant secretaries tend to earn a higher pay than clerks's assistant/administrative assistant by about $73,815 per year.

    While their salaries may vary, clerks's assistant/administrative assistant and assistant secretaries both use similar skills to perform their jobs. Resumes from both professions include skills like "telephone calls," "financial reports," and "front desk. "

    While some skills are shared by these professions, there are some differences to note. "data entry," "customer service," "purchase orders," and "provides administrative support" are skills that have shown up on clerks's assistant/administrative assistant resumes. Additionally, assistant secretary uses skills like payroll, federal agencies, logistics, and event planning on their resumes.

    In general, assistant secretaries reach similar levels of education when compared to clerks's assistant/administrative assistant resumes. Assistant secretaries are 4.9% more likely to earn their Master's Degree and 1.6% more likely to graduate with a Doctoral Degree.