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Become A Clerk Supervisor

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Working As A Clerk Supervisor

  • Interacting With Computers
  • Communicating with Supervisors, Peers, or Subordinates
  • Documenting/Recording Information
  • Performing Administrative Activities
  • Getting Information
  • Mostly Sitting

  • Repetitive

  • $29,000

    Average Salary

What Does A Clerk Supervisor Do

General office clerks perform a variety of clerical tasks, including answering telephones, typing documents, and filing records.

Duties

General office clerks typically do the following:

  • Answer and transfer telephone calls or take messages
  • Sort and deliver incoming mail and send outgoing mail
  • Schedule appointments and receive customers or visitors
  • Provide general information to staff, clients, or the public
  • Type, format, or edit routine memos or other reports
  • Copy, file, and update paper and electronic documents
  • Prepare and process bills and other office documents
  • Collect information and perform data entry

Rather than performing a single specialized task, general office clerks have responsibilities that often change daily with the current needs of the employer.

Some clerks file documents or answer phones; others enter data into computers or perform other tasks using software applications. They also frequently use photocopiers, scanners, fax machines, and other office equipment.

The specific duties assigned to clerks will depend on the type of office in which they work. For example, a general office clerk at a college or university processes application materials and answers questions from prospective students. A clerk at a hospital files and retrieves medical records.

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How To Become A Clerk Supervisor

General office clerks typically need a high school diploma or equivalent and learn their skills on the job.

Education

General office clerks usually need a high school diploma or equivalent.

Courses in using computer applications, such as word processing and spreadsheet software, may be particularly helpful.

Training

General office clerks usually learn their skills while on the job. Their training typically lasts up to 1 month and may include instructions on office procedures, proper phone etiquette, and the use of office equipment.

Advancement

General office clerks may advance to other administrative positions with more responsibility, such as executive secretaries and executive administrative assistants.

Advancement opportunities often depend on work experience and the knowledge of computer applications, such as word processing and spreadsheet software.

Important Qualities

Customer-service skills. Clerks often provide general information to company staff, customers, or the public. They should be courteous and prompt with their responses.

Detail oriented. Clerks perform many clerical tasks, such as preparing bills that require attention to detail.

Organizational skills. Office clerks file and retrieve records. They need to keep records organized to be able to access them quickly and efficiently.

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Clerk Supervisor Jobs

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Clerk Supervisor Career Paths

Clerk Supervisor
Security Officer Technician Team Leader
Office Manager
5 Yearsyrs
Security Officer Specialist Team Leader
Operations Manager
7 Yearsyrs
Security Officer Specialist Consultant
General Manager
6 Yearsyrs
Office Assistant Executive Assistant Office Manager
Property Manager
6 Yearsyrs
Office Assistant Accounts Payable Clerk Accountant
Controller
9 Yearsyrs
Office Assistant Executive Assistant
Senior Administrative Assistant
7 Yearsyrs
Medical Assistant Specialist Consultant
Accounting Manager
7 Yearsyrs
Medical Assistant Instructor Consultant
Human Resources Manager
7 Yearsyrs
Medical Assistant Patient Care Coordinator Office Manager
Business Manager
6 Yearsyrs
Secretary Executive Assistant Assistant Manager
Assistant General Manager
5 Yearsyrs
Secretary Legal Secretary Office Manager
Business Office Manager
7 Yearsyrs
Secretary Administrator Manager
Operations Director
9 Yearsyrs
Technician Team Leader Assistant Manager
Warehouse Manager
5 Yearsyrs
Technician Foreman Manager
Assistant Vice President
7 Yearsyrs
Pharmacist Technician Patient Care Coordinator Assistant Manager
Business Owner
6 Yearsyrs
Pharmacist Technician Instructor Editor
Communications Manager
6 Yearsyrs
Pharmacist Technician Teacher Administrator
Administrative Manager
6 Yearsyrs
Legal Assistant Administrator Manager
Site Manager
7 Yearsyrs
Legal Assistant Human Resources Coordinator Senior Human Resources Generalist
Director Of Human Resources
10 Yearsyrs
Legal Assistant Human Resources Coordinator Human Resources Generalist
Office Manager Of Human Resources
6 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Clerk Supervisor 5.0 years
Senior Clerk 4.6 years
Head Clerk 4.6 years
Lead Clerk 4.3 years
Assignment Clerk 3.7 years
Clerk Typist 3.7 years
Clerk Specialist 3.4 years
Schedule Clerk 3.2 years
Support Clerk 3.0 years
Operations Clerk 3.0 years
Clerk Checker 2.8 years
Junior Clerk 2.7 years
Clerk 2.4 years
Clerk/Assistant 2.3 years
Program Clerk 2.3 years
Office Clerk 2.3 years
Employment Clerk 2.0 years
Scanning Clerk 2.0 years
Top Careers Before Clerk Supervisor
Cashier 16.0%
Clerk 13.1%
Supervisor 6.1%
Secretary 3.2%
Manager 2.9%
Top Careers After Clerk Supervisor
Cashier 11.1%
Clerk 8.7%
Supervisor 6.3%
Internship 3.5%
Volunteer 3.5%
Manager 3.3%
Owner 2.8%
Server 2.8%
Technician 2.6%
Associate 2.4%
Secretary 2.4%

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Top Skills for A Clerk Supervisor

  1. Customer Service
  2. Payroll
  3. Phone Calls
You can check out examples of real life uses of top skills on resumes here:
  • Trained and instructed subordinates and supported units on customer service and physical training.
  • Corresponded and networked with the State Office regarding sensitive and confidential payroll information.
  • Handle all irate customers face-to-face and phone calls to solve the problem before they would reach the manager.
  • Coordinated operations, managed and assisted in the day to day operation of a data entry/processing environment.
  • Conduct employee training in equipment operations or work and safety procedures, or assign employee training to experienced workers.

Clerk Supervisor Demographics

Gender

Female

53.5%

Male

34.6%

Unknown

11.9%
Ethnicity

White

59.5%

Hispanic or Latino

18.6%

Black or African American

11.0%

Asian

7.0%

Unknown

3.8%
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Foreign Languages Spoken

Spanish

64.3%

Russian

7.1%

Nepali

3.6%

Ukrainian

3.6%

French

3.6%

Carrier

3.6%

Hindi

3.6%

Tagalog

3.6%

Polish

3.6%

Arabic

3.6%
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Clerk Supervisor Education

Schools

University of Phoenix

21.3%

Strayer University

7.5%

Ashford University

6.3%

Florida International University

6.3%

University of South Florida

3.8%

New Jersey City University

3.8%

Pace University - New York

3.8%

Herzing University

3.8%

College of the Desert

3.8%

Temple University

3.8%

Saint Joseph's College, New York

3.8%

Troy University

3.8%

Miami Dade College

3.8%

Johnson C Smith University

3.8%

South Texas College

3.8%

Central Texas College

3.8%

East Los Angeles College

3.8%

Colorado Technical University

3.8%

Virginia State University

3.8%

Kutztown University of Pennsylvania

2.5%
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Majors

Business

26.4%

Health Care Administration

8.1%

Accounting

7.8%

Criminal Justice

5.7%

General Studies

5.5%

Psychology

5.0%

Nursing

4.7%

Management

3.9%

Computer Science

3.4%

Graphic Design

3.4%

Medical Assisting Services

3.4%

Education

3.1%

General Education, Specific Areas

2.9%

Communication

2.6%

Finance

2.6%

Secretarial And Administrative Science

2.6%

Social Work

2.3%

Liberal Arts

2.3%

Pharmacy

2.1%

Biology

2.1%
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Degrees

Other

37.5%

Bachelors

27.8%

Associate

16.3%

Masters

8.1%

Certificate

6.0%

Diploma

2.8%

Doctorate

0.9%

License

0.5%
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