A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.

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Clerk Typist Responsibilities

Here are examples of responsibilities from real clerk typist resumes representing typical tasks they are likely to perform in their roles.

  • Manage orthopedic accounts regarding payment posting through IDX medical systems.
  • Have knowledge and access to NCIC.
  • Gain proficiency in electronic medical records (EMR) software.
  • Job duties also include chart creation and maintenance, and EMR systems.
  • Encode the finished product and save to computer and reproduce or hard files.
  • Type foreclosure deeds of trust, mortgage documents, liens, judgments, and various other foreclosure documents.
  • Process data and images relate to medical and dental claims including ICD-9, CPT codes and NPI numbers.
  • Perform various clerical duties, to include, dictation and transcription, advancement account, filing, and typing.
  • Coordinate meetings and workshops and develop PowerPoint presentations.
  • Maintain files and prepare PowerPoint presentations for departmental meetings.
  • Perform detailed analysis and evaluation of bi-weekly budget reports and payroll corrections.
  • Perform secretarial, payroll, clerical and administrative functions for upper management.
  • Interview and enter client information into the computer, issue temporary Medicaid.
  • Verify eligibility for Medicare and Medicaid recipients via Medicare line or FMMIS Medicaid website.
  • Resolve medical record discrepancies by collecting and analyzing information in compliance with HIPAA regulations.

Clerk Typist Job Description

Perhaps the hardest question to answer when deciding on a career as a clerk typist is "should I become a clerk typist?" You might find this info to be helpful. When compared to other jobs, clerk typist careers are projected to have a growth rate described as "decline" at -4% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a clerk typist by 2028 is -110,600.

A clerk typist annual salary averages $31,746, which breaks down to $15.26 an hour. However, clerks typist can earn anywhere from upwards of $25,000 to $39,000 a year. This means that the top-earning clerks typist make $14,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a clerk typist. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an office specialist, office associate, receptionist secretary, and office services clerk.

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12 Clerk Typist Resume Examples

Clerk Typist Skills and Personality Traits

We calculated that 14% of Clerks Typist are proficient in Data Entry, Customer Service, and Telephone Calls. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.

We break down the percentage of Clerks Typist that have these skills listed on their resume here:

  • Data Entry, 14%

    Gathered and sorted document information, data entry, determined document formats for data analysis, data entry and data presentations.

  • Customer Service, 12%

    Provided customer service answering customer inquiries, solving problems, and providing information requested according to school procedures and administrative rules.

  • Telephone Calls, 10%

    Received incoming telephone calls, and directed inquiry to appropriate staff members

  • Payroll, 8%

    Performed secretarial, payroll, clerical and administrative functions for upper management.

  • Office Equipment, 5%

    Typed and filed documents, procured supplies and office equipment and operated audio-visual equipment.

  • Clerical Support, 5%

    Supported Superintendent's Office providing clerical support assisting several departments with distribution of supplies and information to multiple school sites.

"data entry," "customer service," and "telephone calls" aren't the only skills we found clerks typist list on their resumes. In fact, there's a whole list of clerk typist responsibilities that we found, including:

  • Arguably the most important personality trait for a clerk typist to have happens to be customer-service skills. An example from a resume said this about the skill, "general office clerks often provide general information to company staff, customers, or the public" Additionally, other resumes have pointed out that clerks typist can use customer-service skills to "received high-volume of incoming customer calls and directed to appropriate department performed data entry and filing; maintained business records and reports"
  • While it may not be the most important skill, we found that many clerk typist duties rely on detail oriented. This example from a clerk typist explains why: "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." This resume example is just one of many ways clerks typist are able to utilize detail oriented: "prepared detailed and comprehensive statistical reports based on collection and manipulation of data via system queries for various programs. "
  • Organizational skills is also an important skill for clerks typist to have. This example of how clerks typist use this skill comes from a clerk typist resume, "general office clerks file and retrieve records" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "maintained administrative, organizational and secretarial support for the division of community systems development and outreach. "
  • See the full list of clerk typist skills.

    We've found that 27.4% of clerks typist have earned a bachelor's degree. Furthermore, 3.0% earned their master's degrees before becoming a clerk typist. While it's true that some clerks typist have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every three clerks typist did not spend the extra money to attend college.

    Those clerks typist who do attend college, typically earn either a business degree or a secretarial and administrative science degree. Less commonly earned degrees for clerks typist include a accounting degree or a health care administration degree.

    When you're ready to become a clerk typist, you might wonder which companies hire clerks typist. According to our research through clerk typist resumes, clerks typist are mostly hired by Southwestern Pennsylvania Human Services, Inc., Commonwealth Of Pennsylvania, and Appalachian Regional Healthcare. Now is a good time to apply as Southwestern Pennsylvania Human Services, Inc. has 19 clerks typist job openings, and there are 8 at Commonwealth Of Pennsylvania and 4 at Appalachian Regional Healthcare.

    If you're interested in companies where clerks typist make the most money, you'll want to apply for positions at Erie 2-Chautauqua-Cattaraugus BOCES, West Contra Costa Unified School District, and Ramsey County. We found that at Erie 2-Chautauqua-Cattaraugus BOCES, the average clerk typist salary is $37,551. Whereas at West Contra Costa Unified School District, clerks typist earn roughly $36,863. And at Ramsey County, they make an average salary of $36,578.

    View more details on clerk typist salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at United States Postal Service, U.S. Census Bureau, and Hy-Vee. These three companies have hired a significant number of clerks typist from these institutions.

    The three companies that hire the most prestigious clerk typists are:

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    What Office Specialists Do

    An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

    In this section, we take a look at the annual salaries of other professions. Take office specialist for example. On average, the office specialists annual salary is $1,731 higher than what clerks typist make on average every year.

    While their salaries may differ, one common ground between clerks typist and office specialists are a few of the skills required in each craft. In both careers, employees bring forth skills like data entry, customer service, and telephone calls.

    These skill sets are where the common ground ends though. A clerk typist responsibility is more likely to require skills like "input data," "office procedures," "purchase orders," and "clerical tasks." Whereas a office specialist requires skills like "patients," "phone calls," "office support," and "financial reports." Just by understanding these different skills you can see how different these careers are.

    Office specialists tend to make the most money in the finance industry by averaging a salary of $37,752. In contrast, clerks typist make the biggest average salary of $32,312 in the education industry.

    Office specialists tend to reach similar levels of education than clerks typist. In fact, office specialists are 1.8% more likely to graduate with a Master's Degree and 0.3% more likely to have a Doctoral Degree.

    What Are The Duties Of an Office Associate?

    Office associates have varied duties and responsibilities within an organization. They are responsible for the cash management operation, customer service functions, and administrative services. Other responsibilities include organizing and maintaining files and documents, administering all bookkeeping activities, and managing the entire office. Office associates also oversee the overall human resource activities within an organization, such as handling employment forms and health insurance administration. The skills required for this position include communication skills, organizational skills, and active listening skills.

    Now we're going to look at the office associate profession. On average, office associates earn a $470 lower salary than clerks typist a year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both clerks typist and office associates are known to have skills such as "data entry," "customer service," and "telephone calls. "

    But both careers also use different skills, according to real clerk typist resumes. While clerk typist responsibilities can utilize skills like "input data," "scheduling appointments," "purchase orders," and "date stamps," some office associates use skills like "patients," "patient appointments," "patient charts," and "strong customer service."

    It's been discovered that office associates earn lower salaries compared to clerks typist, but we wanted to find out where office associates earned the most pay. The answer? The finance industry. The average salary in the industry is $36,923. Additionally, clerks typist earn the highest paychecks in the education with an average salary of $32,312.

    When it comes to the differences in education between the two professions, office associates tend to reach similar levels of education than clerks typist. In fact, they're 2.0% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.

    How a Receptionist Secretary Compares

    A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

    The receptionist secretary profession generally makes a lower amount of money when compared to the average salary of clerks typist. The difference in salaries is receptionist secretaries making $2,403 lower than clerks typist.

    By looking over several clerks typist and receptionist secretaries resumes, we found that both roles utilize similar skills, such as "data entry," "customer service," and "telephone calls." But beyond that the careers look very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from clerks typist resumes, they are more likely to have skills like "input data," "scheduling appointments," "office procedures," and "purchase orders." But a receptionist secretary might have skills like "patients," "phone calls," "appointment scheduling," and "greeting visitors."

    Additionally, receptionist secretaries earn a higher salary in the government industry compared to other industries. In this industry, they receive an average salary of $30,128. Additionally, clerks typist earn an average salary of $32,312 in the education industry.

    Receptionist secretaries are known to earn similar educational levels when compared to clerks typist. Additionally, they're 1.3% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

    Description Of an Office Services Clerk

    An office services clerk is a professional employee who performs a multitude of administrative tasks as well as office maintenance duties of an organization. Office services clerks are required to maintain an inventory of office supplies as well as purchase and distribute office supplies to all employees when needed. They must manage office services staff to ensure that their duties are met efficiently and effectively. Office services clerks must also provide customer service to a wide range of customers by answering phones and responding to emails.

    Now, we'll look at office services clerks, who generally average a lower pay when compared to clerks typist annual salary. In fact, the difference is about $2,586 per year.

    While their salaries may vary, clerks typist and office services clerks both use similar skills to perform their jobs. Resumes from both professions include skills like "data entry," "customer service," and "telephone calls. "

    Each job requires different skills like "input data," "purchase orders," "clerical tasks," and "date stamps," which might show up on a clerk typist resume. Whereas office services clerk might include skills like "office services," "proofreading," "postage meter," and "service calls."

    Now, let's take a closer look at the financials in each career. The utilities industry tends to pay more for office services clerks with an average of $37,812. While the highest clerk typist annual salary comes from the education industry.

    Office services clerks reach similar levels of education when compared to clerks typist. The difference is that they're 0.1% more likely to earn a Master's Degree less, and 0.0% less likely to graduate with a Doctoral Degree.