A clerk typist is responsible for data entry procedures and document transcriptions, alongside other clerical and administrative duties as required by the employer. Clerk typists create reports and presentation materials, transcribe audio meetings, write business drafts, and send documents to appropriate office personnel or clients. A clerk-typist must show excellent organizational and time-management skills, especially with handling various typing tasks under strict deadlines and minimal supervision. They also respond and take calls from clients and customers, assisting with their inquiries and concerns.

Clerk Typist Responsibilities

Here are examples of responsibilities from real clerk typist resumes representing typical tasks they are likely to perform in their roles.

  • Type and proofread correspondence for designate staff members, and verify eligibility of Medicaid clients.
  • Have knowledge and access to NCIC.
  • Update title work from mark up commitment prepare by the escrow closers.
  • Type, copy, assemble and distribute policies to escrow officers and clients.
  • Type policies, endorsements, amendments and other miscellaneous materials for insure and their agents.
  • Install moldings, cabinets, shelving, paneling, framing, dry walling, decking and windows.
  • Process contract, brokerage policies and endorsements
  • Distribute information via telephone and internet regarding program information.
  • Perform detailed analysis and evaluation of bi-weekly budget reports and payroll corrections.
  • Perform secretarial, payroll, clerical and administrative functions for upper management.
Clerk Typist Traits
Customer-service skills involve listening skills that allow you to communicate efficiently and respectfully with a customer.
Detail oriented involves being extremely mindful and observant of all details.
Organizational skills are essential to working as efficiently as possible through being able to focus on projects at hand while also keeping a clean workspace.

Clerk Typist Job Description

When it comes to understanding what a clerk typist does, you may be wondering, "should I become a clerk typist?" The data included in this section may help you decide. Compared to other jobs, clerks typist have a growth rate described as "decline" at -4% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of clerk typist opportunities that are predicted to open up by 2028 is -110,600.

A clerk typist annual salary averages $29,487, which breaks down to $14.18 an hour. However, clerks typist can earn anywhere from upwards of $24,000 to $35,000 a year. This means that the top-earning clerks typist make $11,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become a clerk typist. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an office specialist, office associate, receptionist secretary, and office services clerk.

Clerk Typist Jobs You Might Like

Clerk Typist Resume Examples

Clerk Typist Skills and Personality Traits

We calculated that 14% of Clerks Typist are proficient in Data Entry, Customer Service, and Telephone Calls. They’re also known for soft skills such as Customer-service skills, Detail oriented, and Organizational skills.

We break down the percentage of Clerks Typist that have these skills listed on their resume here:

  • Data Entry, 14%

    Received high-volume of incoming customer calls and directed to appropriate department Performed data entry and filing; maintained business records and reports

  • Customer Service, 9%

    Provided customer service answering customer inquiries, solving problems, and providing information requested according to school procedures and administrative rules.

  • Telephone Calls, 8%

    Received incoming telephone calls, and directed inquiry to appropriate staff members

  • Appropriate Person, 8%

    Uniform Crime Reporting* Filing* Answer/direct phone calls to appropriate personnel* Payroll* Disseminate police reports/records accordingly

  • Office Procedures, 6%

    Maintained employee benefit information packets for different hourly and salaried employees and performed other general office duties.

  • Payroll, 6%

    Performed detailed analysis and evaluation of bi-weekly budget reports and payroll corrections.

"data entry," "customer service," and "telephone calls" aren't the only skills we found clerks typist list on their resumes. In fact, there's a whole list of clerk typist responsibilities that we found, including:

  • The most important skills for a clerk typist to have in this position are customer-service skills. In this excerpt that we gathered from a clerk typist resume, you'll understand why: "general office clerks often provide general information to company staff, customers, or the public" According to resumes we found, customer-service skills can be used by a clerk typist in order to "answered phones, greeted customers, and assisted soldiers and family members with scheduling appointments. "
  • Another trait important for fulfilling clerk typist duties is detail oriented. According to a clerk typist resume, "general office clerks perform many clerical tasks that require attention to detail, such as preparing bills." Here's an example of how clerks typist are able to utilize detail oriented: "general office duties, heavy typing, strong phone skills, attention to details, filing. "
  • Another skill that is quite popular among clerks typist is organizational skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a clerk typist resume: "general office clerks file and retrieve records" This example from a resume shows how this skill is used: "served as organizational timekeeper and supply representative responsible for ordering all office supplies. "
  • See the full list of clerk typist skills.

    We've found that 27.4% of clerks typist have earned a bachelor's degree. Furthermore, 3.0% earned their master's degrees before becoming a clerk typist. While it's true that some clerks typist have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every three clerks typist did not spend the extra money to attend college.

    Those clerks typist who do attend college, typically earn either a business degree or a secretarial and administrative science degree. Less commonly earned degrees for clerks typist include a accounting degree or a health care administration degree.

    Once you're ready to become a clerk typist, you should explore the companies that typically hire clerks typist. According to clerk typist resumes that we searched through, clerks typist are hired the most by Alliance Community Hospital, State of Florida, and Catholic Health Services. Currently, Alliance Community Hospital has 3 clerk typist job openings, while there are 3 at State of Florida and 2 at Catholic Health Services.

    Since salary is important to some clerks typist, it's good to note that they are figured to earn the highest salaries at Leidos, 22nd Century Technolgies, and Good Shepherd Services. If you were to take a closer look at Leidos, you'd find that the average clerk typist salary is $33,387. Then at 22nd Century Technolgies, clerks typist receive an average salary of $31,171, while the salary at Good Shepherd Services is $30,933.

    View more details on clerk typist salaries across the United States.

    In general, clerks typist fulfill roles in the education and government industries. While employment numbers are high in those industries, the clerk typist annual salary is the highest in the insurance industry with $31,110 as the average salary. Meanwhile, the health care and government industries pay $30,288 and $29,730 respectively. This means that clerks typist who are employed in the insurance industry make 6.9% more than clerks typist who work in the education Industry.

    The three companies that hire the most prestigious clerk typists are:

      What Office Specialists Do

      An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

      In this section, we take a look at the annual salaries of other professions. Take office specialist for example. On average, the office specialists annual salary is $5,175 higher than what clerks typist make on average every year.

      While their salaries may differ, one common ground between clerks typist and office specialists are a few of the skills required in each craft. In both careers, employees bring forth skills like data entry, customer service, and telephone calls.

      These skill sets are where the common ground ends though. A clerk typist responsibility is more likely to require skills like "purchase orders," "clerical tasks," "social workers," and "type letters." Whereas a office specialist requires skills like "financial statements," "patient care," "administrative functions," and "hipaa." Just by understanding these different skills you can see how different these careers are.

      Office specialists tend to make the most money in the internet industry by averaging a salary of $54,484. In contrast, clerks typist make the biggest average salary of $31,110 in the insurance industry.

      Office specialists tend to reach similar levels of education than clerks typist. In fact, office specialists are 4.5% more likely to graduate with a Master's Degree and 0.4% more likely to have a Doctoral Degree.

      What Are The Duties Of an Office Associate?

      Office associates have varied duties and responsibilities within an organization. They are responsible for the cash management operation, customer service functions, and administrative services. Other responsibilities include organizing and maintaining files and documents, administering all bookkeeping activities, and managing the entire office. Office associates also oversee the overall human resource activities within an organization, such as handling employment forms and health insurance administration. The skills required for this position include communication skills, organizational skills, and active listening skills.

      Now we're going to look at the office associate profession. On average, office associates earn a $12,144 higher salary than clerks typist a year.

      While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both clerks typist and office associates are known to have skills such as "data entry," "customer service," and "telephone calls. "

      But both careers also use different skills, according to real clerk typist resumes. While clerk typist responsibilities can utilize skills like "outgoing correspondence," "emergency," "purchase orders," and "statistical data," some office associates use skills like "patient care," "company policies," "emr," and "customer orders."

      In general, office associates study at similar levels of education than clerks typist. They're 3.4% more likely to obtain a Master's Degree while being 0.4% more likely to earn a Doctoral Degree.

      How a Receptionist Secretary Compares

      A receptionist secretary is responsible for providing the best customer service, as well as attending to the needs of existing and potential clients. Duties of a receptionist secretary include managing customer's inquiries and forwarding important calls to the appropriate department, performing administrative and clerical tasks, escalating high-level of client's concerns to the management, keeping the reception area clean, monitoring office supplies and request stocks as needed, and maintaining an organized record of meetings and events. A receptionist secretary must have strong communication and multi-tasking skills to handle workloads of daily operations.

      The third profession we take a look at is receptionist secretary. On an average scale, these workers bring in lower salaries than clerks typist. In fact, they make a $2,159 lower salary per year.

      By looking over several clerks typist and receptionist secretaries resumes, we found that both roles utilize similar skills, such as "data entry," "customer service," and "telephone calls." But beyond that the careers look very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from clerk typist resumes include skills like "emergency," "purchase orders," "clerical tasks," and "statistical data," whereas a receptionist secretary might be skilled in "greeting visitors," "administrative functions," "patient care," and "reception area. "

      Receptionist secretaries make a very good living in the real estate industry with an average annual salary of $26,326. Whereas clerks typist are paid the highest salary in the insurance industry with the average being $31,110.

      Receptionist secretaries typically study at similar levels compared with clerks typist. For example, they're 1.9% less likely to graduate with a Master's Degree, and 0.1% less likely to earn a Doctoral Degree.

      Description Of an Office Services Clerk

      An office services clerk is a professional employee who performs a multitude of administrative tasks as well as office maintenance duties of an organization. Office services clerks are required to maintain an inventory of office supplies as well as purchase and distribute office supplies to all employees when needed. They must manage office services staff to ensure that their duties are met efficiently and effectively. Office services clerks must also provide customer service to a wide range of customers by answering phones and responding to emails.

      Now, we'll look at office services clerks, who generally average a higher pay when compared to clerks typist annual salary. In fact, the difference is about $932 per year.

      While both clerks typist and office services clerks complete day-to-day tasks using similar skills like data entry, customer service, and telephone calls, the two careers also vary in other skills.

      Each job requires different skills like "emergency," "purchase orders," "clerical tasks," and "statistical data," which might show up on a clerk typist resume. Whereas office services clerk might include skills like "office services," "accurate information," "postage meter," and "service calls."

      In general, office services clerks make a higher salary in the professional industry with an average of $35,329. The highest clerk typist annual salary stems from the insurance industry.

      The average resume of office services clerks showed that they earn similar levels of education to clerks typist. So much so that the likelihood of them earning a Master's Degree is 0.7% less. Additionally, they're more likely to earn a Doctoral Degree by 0.6%.