Unit Coordinator jobs at Cleveland Clinic - 55 jobs

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Special Unit Surgery Coordinator on our team, you will be responsible for scheduling outpatient appointments and coordinating all cardiac testing procedures for HVTI. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this role works days from 8:30 a.m. - 5:00 p.m.** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Identify services out of insurance plan or requiring referrals; may inform patient of courses of action. + Triage appointments are based on diagnosis, patient preferences and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Maximize the department's allocated spaces by scheduling all procedures/surgeries. + Enter appointment into respective programs, both routine and emergency add-on. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Enter all updates, corrections and changes to scheduled procedures/surgeries. + Maintain provider schedules for designated unit. + Coordinate multiple physician schedules. + Maintain familiarity with all appropriate scheduling functions. + Serve as a liaison with the admitting office regarding hospital reservations, update admission information and cancel reservations. + Notify patients of their arrival times per area protocols. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with all departments to maximize efficiency and expedite the admission process. + Maintain designated space/unit and patient management calendars/ledgers; maintains department data based on area needs. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + Two years of related experience in an area providing knowledge of medical terminology, including patient registration, patient billing, insurance processing or appointment or scheduling + **OR** three years of customer service concierge experience + Proficient in use of Personal Computers (PC) and general knowledge of PC based systems and software + Knowledge of Microsoft Word and Excel applications + Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic's Taussig Cancer Center and become part of one of the most respected healthcare organizations in the world. Known for its continuous clinical trials and cancer research, the Taussig Cancer Center ensures all patients receive top-quality patient care and have access to the newest advances in cancer treatment. Surgery/Special Unit Coordinators are the backbone to the Taussig Cancer Center's ambulatory operations. Patients coming to the Taussig Cancer Center are very sick and appreciative of the coordination and scheduling that caregivers in this role do. A caregiver in this position works days from 8:00am to 5:00pm. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED * Two years of related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/operating room scheduling OR three years of customer service concierge experience * Proficient in personal computers (PC) and general knowledge of PC-based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Coordinator in the Surgery Special Unit, you will oversee all activities necessary for the seamless scheduling and completion of both scheduled and unscheduled pediatric and/or adult surgeries and procedures, with a primary focus on complex chemotherapy cases at our Main Campus. Working closely with physicians, clinical staff, and lobby schedulers, you will prioritize admissions and appointments based on medical urgency to ensure optimal use of available resources. In this role, you will collaborate with disease-specific scheduling teams, support call center operations for Hematology/Oncology patients, and step in as needed to maintain coverage and continuity of care. This is a 100% on-site position requiring strong organizational skills, clinical coordination expertise, and the ability to thrive in a fast-paced, patient-focused environment. A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm. No weekend or holiday requirements. A caregiver who excels in this role will: * Assume responsibility for all activities related to the successful completion of all scheduled and unscheduled pediatric and/or adult surgery and/or procedure patient admissions/appointments. * Ensure an accurate system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensure accurate collection as well as validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. * Identify patients in need of financial counseling and identify services out of insurance plan or requiring referrals. * Triage appointments based on diagnosis, patient preferences and physician specialty. * Coordinate services and provide special instructions as requested by patient, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedule according to protocol. * Maximize the department's allocated spaces by scheduling all procedures/surgeries. * Enter appointments into respective programs. * Ensure accuracy of all data including appropriate CPT coding and case information. * Enter all updates, corrections and changes to scheduled procedures/surgeries. * Maintain provider schedules for designated units and coordinate multiple physician schedules. * Serve as the liaison with the admitting office regarding hospital reservations, admission updates and reservation cancellations. * Notify patients of their arrival times per area protocols. * Act as a resource to all department personnel. * Communicate with all departments to maximize efficiency and expedite the admission process. * Maintain designated spaces/units and patient management calendars/ledgers while also maintaining department data based on area needs. * Communicate with patients and their families to provide detailed instructions, directions and resources. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED * Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling. Or three years of customer service concierge experience. * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software. * Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access. * In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. * Knowledge of Microsoft Word and Excel applications. Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Coordinator in the Surgery Special Unit, you will oversee all activities necessary for the seamless scheduling and completion of both scheduled and unscheduled pediatric and/or adult surgeries and procedures, with a primary focus on complex chemotherapy cases at our Main Campus. Working closely with physicians, clinical staff, and lobby schedulers, you will prioritize admissions and appointments based on medical urgency to ensure optimal use of available resources. In this role, you will collaborate with disease-specific scheduling teams, support call center operations for Hematology/Oncology patients, and step in as needed to maintain coverage and continuity of care. This is a 100% on-site position requiring strong organizational skills, clinical coordination expertise, and the ability to thrive in a fast-paced, patient-focused environment. **A caregiver in this role will work Monday through Friday from 8:00am to 5:00pm. No weekend or holiday requirements.** A caregiver who excels in this role will: + Assume responsibility for all activities related to the successful completion of all scheduled and unscheduled pediatric and/or adult surgery and/or procedure patient admissions/appointments. + Ensure an accurate system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensure accurate collection as well as validate and capture primary, secondary and tertiary insurance coverage to ensure accurate billing. + Identify patients in need of financial counseling and identify services out of insurance plan or requiring referrals. + Triage appointments based on diagnosis, patient preferences and physician specialty. + Coordinate services and provide special instructions as requested by patient, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedule according to protocol. + Maximize the department's allocated spaces by scheduling all procedures/surgeries. + Enter appointments into respective programs. + Ensure accuracy of all data including appropriate CPT coding and case information. + Enter all updates, corrections and changes to scheduled procedures/surgeries. + Maintain provider schedules for designated units and coordinate multiple physician schedules. + Serve as the liaison with the admitting office regarding hospital reservations, admission updates and reservation cancellations. + Notify patients of their arrival times per area protocols. + Act as a resource to all department personnel. + Communicate with all departments to maximize efficiency and expedite the admission process. + Maintain designated spaces/units and patient management calendars/ledgers while also maintaining department data based on area needs. + Communicate with patients and their families to provide detailed instructions, directions and resources. Minimum qualifications for the ideal future caregiver include: + High school diploma or GED + Two years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/OR scheduling. Or three years of customer service concierge experience. + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software. + Working knowledge of computerized appointment/OR scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access. + In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. + Knowledge of Microsoft Word and Excel applications. Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding preferred. **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. **A caregiver in this position works** **days from 8:00am to 4:30pm.** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Triage appointments, based on diagnosis, patient preferences, and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED + 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling + OR 3 years of customer service concierge experience + Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access + Knowledge of Microsoft Word and Excel applications + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is essential to maintaining the organization of the unit, allowing caregivers to continue providing the exceptional care our patients deserve and have come to expect from Cleveland Clinic. A caregiver in this position works days from 8:00am to 4:30pm. A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling * OR 3 years of customer service concierge experience * Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access * Knowledge of Microsoft Word and Excel applications * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is responsible for scheduling outpatient appointments, and all cardiac testing procedures for HVTI patients. These would include new or established patients and/or inpatient as needed. You will support 1 Thoracic and 2 Cardiac Surgeons. A caregiver in this position works M-F, 8:00am-4:30pm A caregiver who excels in this role will: * Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. * Validate patient physician information and ensures accurate collection. * Identify patients in need of financial counseling to ensure appropriate payment of services. * Triage appointments, based on diagnosis, patient preferences, and physician specialty. * Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. * Perform scheduling both intra- and inter-departmentally as requested by physician orders. * Receive orders and processes as indicated by provider and schedules according to protocol. * Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). * Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. * Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. * Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED * 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling * OR 3 years of customer service concierge experience * Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access * Knowledge of Microsoft Word and Excel applications * Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: * In-depth knowledge of medical terminology and/or CPT/ICD coding Physical Requirements: * Requires frequent standing, walking and sitting for extended periods of time. * Lifting and carrying up to 25 lbs. * Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. * Normal or corrected vision. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Surgery/Special Unit Coordinator, you will be responsible for all scheduled and unscheduled procedures, admissions and/or appointments. This role is responsible for scheduling outpatient appointments, and all cardiac testing procedures for HVTI patients. These would include new or established patients and/or inpatient as needed. You will support 1 Thoracic and 2 Cardiac Surgeons. **A caregiver in this position works M-F, 8:00am-4:30pm** A caregiver who excels in this role will: + Ensure accuracy of system-wide master patient index through validation and capture of patient demographic data. + Validate patient physician information and ensures accurate collection. + Identify patients in need of financial counseling to ensure appropriate payment of services. + Triage appointments, based on diagnosis, patient preferences, and physician specialty. + Coordinate services and provide special instructions as requested by patients, internal physicians and referring physicians. + Perform scheduling both intra- and inter-departmentally as requested by physician orders. + Receive orders and processes as indicated by provider and schedules according to protocol. + Ensure accuracy of all data including appropriate CPT coding and case information (side, equipment, etc.). + Serve as liaison with admitting office regarding hospital reservations, update admission information and cancels reservations. + Act as a resource to all department personnel (surgeons, medical secretaries, nurses, residents, etc.) on daily activity. + Communicate with patients and their families to provide detailed instructions, directions, and resources available. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED + 2 years related experience in an area that provides broad knowledge of medical terminology that includes patient registration, patient billing, insurance processing or appointment/scheduling + OR 3 years of customer service concierge experience + Working knowledge of computerized appointment/or scheduling systems, patient billing, insurance processing or other related office functions to coordinate patient access + Knowledge of Microsoft Word and Excel applications + Proficiency in use of personal computer (PC) and general knowledge of PC based systems and software Preferred qualifications for the ideal future caregiver include: + In-depth knowledge of medical terminology and/or CPT/ICD coding **Physical Requirements:** + Requires frequent standing, walking and sitting for extended periods of time. + Lifting and carrying up to 25 lbs. + Requires manual dexterity to grasp and handle records and to operate PC computer in the course of work and navigate throughout the hospital. + Normal or corrected vision. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Fairview Hospital and experience world-class healthcare at its best. Cleveland Clinic Fairview Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Caregivers in the Family Birth Place/LDRP unit care for mothers and their newborns by managing labor, vaginal delivery, recovery, postpartum and well newborn care. As a Health Unit Coordinator on this floor, your daily responsibilities will include performing various administrative and clerical tasks to support the organization and flow of the department. Here, you will provide exceptional customer service to patients, families and visitors, ensuring everyone has the best experience possible. This position provides opportunities for growth, including tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in your health, your physical and mental well-being, and your future. A caregiver in this role works nights from 7:00 p.m. - 7:30 a.m. with weekend and holiday requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and directing them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Handle various computer tasks, such as updating schedules and managing patient information. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Medina Hospital and experience world-class healthcare at its best. As a proud recipient of the Vizient, Inc.'s Bernard A. Birnbaum, MD, Quality Leadership Award, Medina Hospital is known for its excellence in delivering safe, patient-centered care that is timely, effective, efficient, and equitable. Medina Hospital has also been recognized for its commitment to creating a positive environment that empowers and engages staff by the American Nurses Credentialing Center. Here, you can build a rewarding, lifelong career while receiving endless support and encouragement. Medina Hospital's 2 East unit is a 15-bed nursing unit providing professional care to post-surgical orthopedic and spine patients and is fully equipped to provide care for stable telemetry patients requiring ongoing cardiac monitoring. The unit delivers care to adult and geriatric patients in a manner that accounts for their age and developmental needs, with age-specific competencies required and completed annually. In addition to patients undergoing total joint replacement, the unit manages care for individuals requiring revisions, as well as lumbar and/or cervical decompressions, fusions, and laminectomies. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this role works evenings from 3:00 p.m. - 11:30 p.m. with rotating weekend and holiday requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences. **A caregiver in this position works day/night rotation, from 6:00am-6:30pm or 6:00pm-6:30am. Rotating weekends and holidays.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. **A caregiver in this position works nights from 6:00 p.m. - 6:30 a.m. with every other weekend and holiday rotation requirements.** A caregiver who excels in this role will: + Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. + Respond to patient call lights and make rounds. + Assist with processing patient admissions, transfers and discharges. + Assist patients and families with wayfinding and direct them to available resources. + Assemble and maintain patient medical records and other documents related to patient care. + Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: + High School Diploma or GED + One year of experience in a customer service-related role + Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: + College degree + Microsoft Office experience **Physical Requirements:** + Requires full range of motion, manual and finger dexterity and eye-hand coordination. + Requires frequent data entry, standing and walking for extensive periods of time. + Requires normal or corrected speech, hearing and vision. + Requires some exposure to communicable disease or body fluids. **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As a Health Unit Coordinator, you will be responsible for providing a high level of customer service to patients, families, visitors, and other caregivers to promote and support positive patient experiences. A caregiver in this position works day/night rotation, from 6:00am-6:30pm or 6:00pm-6:30am. Rotating weekends and holidays. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Communicate and facilitate communication with patients, families, other departments and health care team members regarding patient care. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic Union Hospital and experience world-class healthcare at its best. Located in Dover, Ohio, Union Hospital is an award-winning not-for-profit community hospital serving the communities of eastern Ohio. Community and personalized care are at the forefront of Union Hospital's values. At Cleveland Clinic, you will be part of a talented, compassionate, and driven team of caregivers. You will work with state-of-the-art technology and provide stellar patient care. At Cleveland Clinic, you will build a rewarding career with one of the most respected healthcare organizations in the world. Union Hospital's Emergency Department provides top quality emergency care 24 hours a day, 365 days a year. Our team focuses on providing treatment based on each individual patient's specific needs. Our triage process allows us to assess patients by the severity of illness and the needs of the patient - significantly reducing wait times, accomplishing registration immediately and accelerating treatment based on acuity level. As Health Unit Coordinator (HUC), you will offer unparalleled customer service to patients, families and visitors to enhance the Cleveland Clinic experience. Using your administrative and clerical skills, you will ensure an efficient operational flow of the department, allowing your fellow caregivers to continue providing optimal patient care. A caregiver in this position works nights from 6:00 p.m. - 6:30 a.m. with every other weekend and holiday rotation requirements. A caregiver who excels in this role will: * Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. * Respond to patient call lights and make rounds. * Assist with processing patient admissions, transfers and discharges. * Assist patients and families with wayfinding and direct them to available resources. * Assemble and maintain patient medical records and other documents related to patient care. * Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications for the ideal future caregiver include: * High School Diploma or GED * One year of experience in a customer service-related role * Experience with typing, computer training or equivalent coursework Preferred qualifications for the ideal future caregiver include: * College degree * Microsoft Office experience Physical Requirements: * Requires full range of motion, manual and finger dexterity and eye-hand coordination. * Requires frequent data entry, standing and walking for extensive periods of time. * Requires normal or corrected speech, hearing and vision. * Requires some exposure to communicable disease or body fluids. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $18.25 Maximum hourly: $24.95 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Location Information Exceptional care is a team effort - both at the bedside and in the office. Even if you have never considered a role in healthcare, you will find many paths to creating a lifelong, exciting and meaningful career at Cleveland Clinic. As Medical Staff Office Coordinator, your focus on ensuring proper team orientation, maintaining efficiency and meeting staff needs will ultimately impact the direct care of patients, offering a unique opportunity to make a lasting difference in your community and beyond. A caregiver in this position works on a hybrid schedule, Monday-Friday 8:00am-5:00pm, with three days on-site a week at Mercy Hospital. A caregiver who excels in this role will: * Coordinate administrative support services for medical caregivers and officers, including processing applications and appointments, orienting new team members and communicating information between staff, departments and administration. * Coordinate billing, collection and deposit of caregiver dues, including maintaining related records. * Assists in the preparation of, organization of, minutes, and follow-up for the Medical Executive Committee and other medical staff committees. * Assists in planning, preparing and executing medical staff events and functions. * Handle the maintenance of privileging and other provider related data. * Utilize current trends and practices in all aspects of credentialing and privileging. * Ensure the needs of the medical staff are met through efficient systems and processes in compliance with applicable accreditation and government agency standards and requirements. Minimum qualifications for the ideal future caregiver include: * High School Diploma/GED and two years of experience in a hospital and/or managed care setting, working with multi-specialty groups, other integrated delivery systems or medical staff services and credentialing experience OR Bachelors Degree * Knowledge of Joint Commission, NCQA, CMS state license requirements and other regulatory and accrediting entities * Knowledge of current trends and practices in all aspects of credentialing and privileging Preferred qualifications for the ideal future caregiver include: * Bachelor's Degree * Certified Provider Credentialing Specialist (CPCS) Certification by the National Association Medical Staff Services Physical Requirements: * Ability to perform work in a stationary position for extended periods * Ability to operate a computer and other office equipment * Ability to communicate and exchange accurate information * In some locations, ability to move up to 25 pounds Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $17.25 Maximum hourly: $26.31 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Location Information Exceptional care is a team effort - both at the bedside and in the office. Even if you have never considered a role in healthcare, you will find many paths to creating a lifelong, exciting and meaningful career at Cleveland Clinic. As Medical Staff Office Coordinator, your focus on ensuring proper team orientation, maintaining efficiency and meeting staff needs will ultimately impact the direct care of patients, offering a unique opportunity to make a lasting difference in your community and beyond. **A caregiver in this position works on a hybrid schedule, Monday-Friday 8:00am-5:00pm, with three days on-site a week at Mercy Hospital.** A caregiver who excels in this role will: + Coordinate administrative support services for medical caregivers and officers, including processing applications and appointments, orienting new team members and communicating information between staff, departments and administration. + Coordinate billing, collection and deposit of caregiver dues, including maintaining related records. + Assists in the preparation of, organization of, minutes, and follow-up for the Medical Executive Committee and other medical staff committees. + Assists in planning, preparing and executing medical staff events and functions. + Handle the maintenance of privileging and other provider related data. + Utilize current trends and practices in all aspects of credentialing and privileging. + Ensure the needs of the medical staff are met through efficient systems and processes in compliance with applicable accreditation and government agency standards and requirements. Minimum qualifications for the ideal future caregiver include: + High School Diploma/GED and two years of experience in a hospital and/or managed care setting, working with multi-specialty groups, other integrated delivery systems or medical staff services and credentialing experience OR Bachelors Degree + Knowledge of Joint Commission, NCQA, CMS state license requirements and other regulatory and accrediting entities + Knowledge of current trends and practices in all aspects of credentialing and privileging Preferred qualifications for the ideal future caregiver include: + Bachelor's Degree + Certified Provider Credentialing Specialist (CPCS) Certification by the National Association Medical Staff Services **Physical Requirements:** + Ability to perform work in a stationary position for extended periods + Ability to operate a computer and other office equipment + Ability to communicate and exchange accurate information + In some locations, ability to move up to 25 pounds **Personal Protective Equipment:** + Follows standard precautions using personal protective equipment as required. **Pay Range** Minimum hourly: $17.25 Maximum hourly: $26.31 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.). Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. Customer service caregivers deliver what matters most to our patients and their families, ensure exceptional experiences and thrive on making positive impacts in the community. As a Patient Access Coordinator, you will organize and coordinate the activities and flow of work for the patient access area. A caregiver in this position works 8:00am to 5:00pm. A caregiver who excels in this role will: * Organize and coordinate the activities and flow of work for the patient access area. * Assign tasks, monitor performance of and assists in training patient service representative. * Screen candidates, recommend hires, conduct performance appraisals and recommend corrective counseling. * Develop, implement, and oversee programs to improve appointment utilization such as, reminder, follow-up on no-show/cancellation program. * Coordinate activities and resolve operational problems. * Adjust employees, patients, and physicians' schedules to respond to operational problems. * Control and audit the reconciliation of day sheets including adjusting statistics in the computer data bank. * Produce reports as needed. Minimum qualifications for the ideal future caregiver include: * High school diploma or GED. * Two years Cleveland Clinic outpatient scheduling experience or other equivalent position, which includes interacting with patients, physicians, and other departments on a problem resolution basis. * OR three years external outpatient scheduling experience where demonstrated experience includes resolving patient scheduling and the coordination of the work of others. * Associate degree may substitute for one year of experience. * Bachelor's Degree may substitute for the experience requirement. Physical Requirements: * Requires frequent data entry, sitting, standing and walking. Normal or corrected vision, hearing and speech. Occasional lifting or pushing up to 25 pounds. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $16.47 Maximum hourly: $23.61 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).

Join Cleveland Clinic and experience world-class healthcare at its best. Cleveland Clinic Hillcrest Hospital is a proud Magnet Hospital awarded by the American Nurses Credentialing Center, the highest honor an organization can receive for professional nursing practice. Here, you will work alongside a dedicated team of caregivers, receive endless support and appreciation, and build a rewarding career. Cleveland Clinic is the first hospital in the nation to make great customer service a cornerstone of our mission. As a Patient Access Representative in the Emergency Department, your responsibility is to deliver an exceptional experience to patients, families and visitors, from the moment they enter to the time they return home. In this role, you will assist patients with everything from registration, insurance eligibility and collecting co-payments, to self-screening and scheduling services. This position provides a strong foundation to advance in your career within various departments at the Cleveland Clinic. A caregiver in this position works part-time evenings from 4:30 p.m. - 11:00 p.m. with every other weekend and rotating holiday requirements. A caregiver who excels in this role will: * Perform registration and obtain information about demographics, insurance, medical and financial * Crosstrain to staff all areas of patient access, such as front desk, admitting office, ED, and cash register * Function as a Super User and act as a resource for training of new caregivers. * Provide registration and cash collection access in Epic Minimum qualifications for the ideal future caregiver include: * High school diploma or GED and two years of experience in a customer facing role OR an Associate's Degree and one year of experience OR a Bachelor's Degree * Knowledge of medical terminology sufficient to understand physician orders OR completion of course within one year * Basic PC software application knowledge and ability to use multiple data systems * Ability to work confidently and efficiently in an emergency department setting Physical Requirements: * Ability to communicate and exchange accurate information. * Ability to perform work in a stationary position for extended periods. * Ability to work with physical records or operate a computer or other office equipment. * In some locations, ability to travel throughout the hospital system. * In some locations ability to move up to 25 lbs. Personal Protective Equipment: * Follows standard precautions using personal protective equipment as required. Pay Range Minimum hourly: $15.75 Maximum hourly: $21.65 The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate's actual compensation will be determined after taking factors into consideration such as the candidate's work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic's benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).