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Cleveland Indians Baseball Company Limited Partnership jobs in Cleveland, OH - 24 jobs

  • Gameday Graphics Operator

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Operate graphic production tools, specifically Ross XPression and DashBoard. Generate, arrange, and retrieve graphics/animations as instructed by the Producer or Director. Collaborate in implementing the event script to ensure the fulfillment of all elements and corporate partner commitments, enhancing the overall in-game entertainment through impactful graphics. RESPONSIBILITIES & DUTIES: * Operate Ross XPression and DashBoard to execute the playout of graphics/animations under the guidance of the Producer or Director * Prepare and generate graphics, animations, and textual elements for live presentations * Coordinate the playback of pre-produced graphics/animations * Review and proofread lower thirds, quotes, and other textual elements * Organize digital assets essential for in-game entertainment * Guarantee the accuracy and timely preparation of graphics assigned to productions * Troubleshoot technical and/or other practical issues that may arise * Be responsive to direction in live event setting * Adapt to a fast-paced environment with tight deadlines * Maintain focus in high-profile and high-leverage situations * Perform other graphics and content work, as directed EDUCATION & EXPERIENCE REQUIREMENTS: * Minimum 2 years experience in TV Film, Broadcasting, Multimedia Production, etc. * Proficiency in graphic design and live event production skills * Robust working knowledge of Adobe Photoshop * Demonstrates familiarity with popular culture and stays informed on trending topics * Existing knowledge of baseball rules and a comprehension of baseball scoring, or the capacity to quickly acquire this knowledge * Exhibits a clear understanding of Broadcast Production equipment such as Ross XPression & DashBoard, along with expertise in workflows and technology, including both remote and facility-based productions * Experience in a live control room or remote event environment working live sports or non-scripted live programming is preferred ROLE REQUIREMENTS: * Ability to take direction and adapt as necessary * Proficiency in identifying and implementing solutions to technical or practical challenges that may arise * Enthusiasm for collaborative and innovative work environments * Possesses the ability to establish and sustain effective working relationships with colleagues, vendors, and the management team * Ability to maintain a seated or standing position for an entire shift * Proficient in working within a fast-paced environment with tight deadlines under pressure * Must be at least 18 years old AVAILABILITY REQUIREMENTS: * Availability to work 70% of 81 home games * Willingness to work extended hours during home games as dictated by job responsibilities and workload * Available to work days, nights, weekends, and holidays ORGANIZATION REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $27.75. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $27.8 hourly 28d ago
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  • Retail Sales Associate

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Assist in driving sales and overseeing the general operations of designated retail locations within Progressive Field, all while actively promoting a positive image of the Cleveland Guardians in every fan interaction. RESPONSIBILITIES & DUTIES: Selling/Fan Satisfaction * Deliver outstanding customer service by employing the START and HEART service model, incorporating suggestive selling techniques * Uphold the "Image of Champions" to maximize sales potential and ensure fan satisfaction * Strive towards achieving daily sales targets at both an individual and location level * Maintain a consistently positive attitude in the workplace, aligning with the best interests of the business * Engage in training sessions focused on fan-centric customer service while actively promoting a positive image of the Cleveland Guardians organization Merchandising * Collaborate with the Supervisor to ensure that the location adheres to company visual merchandising standards * Coordinate with the Supervisor to organize backstock and storage rooms according to company guidelines. * Communicate merchandise needs and ideas to management and buying team Operations/Loss Prevention * Support the daily maintenance and smooth operation of assigned location * Participate in training sessions to proficiently operate POS systems * Adhere to all loss prevention standards established by the Retail management team to safeguard company assets * Promptly report any violations of loss prevention policies to the Retail management team * Partner with the Supervisor to ensure the timely completion of shipments, accurate cycle counts, and successful execution of all business initiatives for the assigned location * Actively participates in all communication channels regarding policies, procedures, and other relevant information * Demonstrate comprehensive knowledge of all standards and the ability to manage the location in the absence of the Supervisor * Assume additional responsibilities as directed by Retail management team ROLE REQUIREMENTS: * Previous sales, customer service, and or register experience preferred * Capability to frequently bend, stoop, reach, and lift * Must be at least 16 years old * Demonstrated ability to adhere to all organizational Health & Safety protocols AVAILABILITY REQUIREMENTS: * Available to work a minimum of 55 out of 81 home games (65%) during the months of April through October * Available to work 100% of Jewel Events and Post Season Games * Work entire assigned shift, this includes but not limited to pre-events, post events, and rain delays * Work long and irregular hours including nights, weekends, and all holidays during the baseball season * Attend all required trainings and daily briefings, as directed ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $14.30 This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $14.3 hourly 39d ago
  • Seasonal Events Photographer

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Support Cleveland Guardians' photography needs and processes with a primary focus on non-baseball content such as community events and special programming. This role involves capturing, editing, and tagging photos, while also contributing to the asset management system. Responsible for producing timely, engaging content that enhances fan engagement and tells a compelling story across various platforms. RESPONSIBILITIES & DUTIES: * Captures compelling visual content at non-gameday events such as community outreach programs, fan activities, staff events, and other team-related happenings both on and off-site. * Produces high-quality photography and videography utilizing a variety of camera lenses and techniques to capture dynamic and powerful visual that tells a compelling story to fans and the public. * Collaborates closely with the Live Experience department and other teammates to execute cohesive and successful photography shoots * Assists in the management and maintenance of the organization's photography asset management system organizing a comprehensive digital photo library * Performs asset tagging and maintains asset organization ensuring efficient access and retrieval of images for various purposes * Contributes to "day-of" engaging visual content for social media platforms, website, and other digital channels, showcasing the team's personality and connection with the community as needed * Assists with larger Live Experience department production shoots and other projects as needed, contributing to the overall success of the team's photography efforts * Uploads and edits photos post-event, curating and selecting the best images to upload to an online portfolio * Demonstrates ability to troubleshoot and find solutions to technical and practical problems that may occur during photography and video production * Maintains detailed log of best shots and captured content during production streamlining the selection and distribution process * Provides back-up, live-action game photography support as needed ROLE REQUIREMENTS: * Bachelor's Degree in photography, journalism or related field * Minimum 4-6 years of professional sports or event photography experience * Advanced proficiency in Adobe Bridge, Photoshop, Lightroom or comparable editing software * In-depth knowledge of photo camera equipment, compression, and file formats * Strong expertise in photo editing and the ability to work efficiently under pressure to achieve best photography shots * Familiarity with baseball rules and scoring (or ability to learn quickly). * Desire to work collaboratively in an innovative atmosphere * Robust interpersonal skills and excellent communication skills * Highly organized, with good time management skills and attention to detail * Capable of working under deadline pressure AVAILABILITY REQUIREMENTS: * Available to work extended hours for all homes games as dictated by job responsibilities and workload * Available to work days, nights, weekends, and holidays ORGANIZATION REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $27.75. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $27.8 hourly 35d ago
  • Retail Operations Internship

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Seasonal Part-Time internship to assist and learn the daily operations of the Merchandise Department of the Cleveland Guardians. This internship will offer a variety of opportunities outside of Game Day Retail Responsibilities, including but not limited to: * Speaker Series in which various Executives and Manager's throughout the organization will meet with the group to discuss their professional journey * Game Day Shadows / Informational Interviews to get a view into what others throughout the organization do on a day-to-day basis * Mock Interview / Resume Workshops with various hiring managers and members of our HR department * Cross Training with Distribution Center to experience their side of the retail world * Career Development Workshops to receive a well-rounded internship experience and gain useful skills for your career. RESPONSIBILITIES & DUTIES: Selling/Fan Satisfaction * Deliver outstanding customer service by employing the START and HEART service model, incorporating suggestive selling techniques * Uphold the "Image of Champions" to maximize sales potential and ensure fan satisfaction * Strive towards achieving daily sales targets at both an individual and location level * Maintain a consistently positive attitude in the workplace, aligning with the best interests of the business * Engage in training sessions focused on fan-centric customer service while actively promoting a positive image of the Cleveland Guardians organization Merchandising * Collaborate with the Supervisor to ensure that the location adheres to company visual merchandising standards * Coordinate with the Supervisor to organize backstock and storage rooms according to company guidelines. * Communicate merchandise needs and ideas to management and buying team Operations/Loss Prevention * Support the daily maintenance and smooth operation of assigned location * Participate in training sessions to proficiently operate POS systems * Adhere to all loss prevention standards established by the Ballpark Retail management team to safeguard company assets * Promptly report any violations of loss prevention policies to the Retail Ballpark management team * Partner with the Supervisor to ensure the timely completion of shipments, accurate cycle counts, and successful execution of all business initiatives for the assigned location * Actively participates in all communication channels regarding policies, procedures, and other relevant information * Demonstrate comprehensive knowledge of all standards and the ability to manage the location in the absence of the Supervisor * Assume additional responsibilities as directed by Retail Ballpark management team ROLE REQUIREMENTS: * Previous sales, customer service, and or register experience preferred * Capability to frequently bend, stoop, reach, and lift * Must be at least 18 years old * Demonstrated ability to adhere to all organizational Health & Safety protocols AVAILABILITY REQUIREMENTS: * Available to work a minimum of 55 out of 81 home games (65%) during the months of April through October * Available to work 100% of Jewel Events and Post Season Games * Work entire assigned shift, this includes but not limited to pre-events, post events, and rain delays * Expected to work throughout the entirety of the baseball season including working around school schedule in Spring/Fall semesters * Work long and irregular hours including nights, weekends, and all holidays during the baseball season * Attend all required trainings and daily briefings, as directed ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $14.30. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $14.3 hourly 39d ago
  • Event Security

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Ensure all guests enjoy a safe, pleasant, and comfortable environment by performing thorough bag checks, managing gate entry, and maintaining the safety of fans throughout the game. Deliver exceptional customer service while upholding ballpark policies to create positive, memorable experiences at Progressive Field. RESPONSIBILITIES & DUTIES: * Maintain a secure and welcoming environment for fans, visitors, and teammates at Progressive Field * Deliver exceptional customer service by actively engaging with guests, providing directions, answering questions, and addressing concerns or complaints * Ensure a visible security presence at entry and exit gates, the Ballpark, dugouts, bullpens, team shops, and restricted areas * Monitor and secure restricted locations, preventing access by unauthorized individuals * Welcome and interact with guests in a friendly and engaging manner upon their entry and exit * Provide effective crowd management and assist with movement as needed * Respond calmly and professionally to conflicts, medical situations, or other incidents, and complete the necessary reports promptly * Apply a thorough understanding of Progressive Field policies and procedures, ensuring they are consistently enforced * Familiarize yourself with the Game Day Staff Associate Handbook, adhering to all outlined policies and procedures * Demonstrate a strong knowledge of and ability to follow the Standard Operating Procedures handbook * Follow your assigned work schedule, and participate in pre-event briefings and meetings * Communicate proactively with your Manager regarding potential work conflicts, including absences, emergencies, or scheduling adjustments * Exhibit professionalism and a composed demeanor at all times * All other duties and responsibilities as assigned ROLE REQUIREMENTS: * Must be 18 years of age or older * Ability to successfully complete training requirements is mandatory * This training is provided by the Cleveland Guardians and includes eight (8) hours of security and anti-terrorism training in the first year of employment, and a minimum of four (4) hours annually thereafter * Possess a working understanding of safety and security functions, customer service philosophies, and principles related to conflict de-escalation and resolution * Ability to join and maintain good standing in the Service Employees International Union, Local 1 DEPARTMENT REQUIREMENTS: * Familiarize yourself with and comprehend the relevant policies and procedures of the Ballpark Services department and the Cleveland Guardians Organization * Develop a clear understanding of various departments within the organization and the specific staff members in the department * Effectively monitor and implement policies and procedures, maintaining a professional and friendly demeanor when interacting with guests * Gain comprehensive knowledge of all areas within the ballpark to provide accurate directions and assistance to guests * Maintain a professional appearance in compliance with the Employee Handbook and our uniform requirement AVAILABILITY REQUIREMENTS: * Availability for a minimum of 53 out of 81 home games each year (65%) is required * Must be open to working events beyond Cleveland Guardians baseball games ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $16. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $16 hourly 55d ago
  • Grounds Crew

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Safely operate basic heavy equipment and tools to upkeep a Major League Baseball field. Engage in physical labor required for grounds and facility maintenance, including the care of all equipment used in job responsibilities. Work is performed under the direct supervision and is reviewed during progress and upon completion. ESSENTIAL DUTIES & RESPONSIBILITIES: * Conduct daily upkeep of a Major League Baseball field * Operation and daily maintenance of all equipment related to field maintenance * Maintenance of all batting cages, field screens, and enclosed hitting tunnels * Daily cleaning of field, dugouts, bullpens, maintenance shop, and all equipment * Perform all pre and post-game field preparations * Safely operate light tractors, power mowers, and small gasoline-powered machinery * Handle trucks, flatbeds, water trucks, or basic single-chassis equipment in a safe manner * Operate tools such as edge trimmers, sprayers, sod cutters, line markers, and various hand tools safely * Performs routine maintenance on all equipment * Transport field-related equipment to and from the field as needed * Contribute to the pulling on and off of field tarps when required * Performs all other job duties as required by Supervisor ROLE REQUIREMENTS: * Prior experience in the upkeep of natural grass athletic fields preferred, but not required * Previous experience in operating trucks, tractors, and other gasoline-powered equipment preferred, but not required * Possession of a valid Ohio Driver's License * Capability to engage in light to heavy physical activity and work in adverse weather conditions * Must be a minimum of 18 years of age AVAILABILITY REQUIREMENTS: * Ability to work days, nights, weekends, and holidays, and if necessary, work long hours, with the readiness to be on-call as required * Availability required from March 1st to October 1st * Commitment to fulfilling gameday responsibilities and adherence to scheduled work hours ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $21.50 This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $21.5 hourly 13d ago
  • Fan Services Account Specialist (Events & Experiences)

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Sets the precedent for exceptional human interactions with our fans by embodying a positive customer service attitude, collaborating cross-functionally, and being a passionate advocate for our fans. This is a Part-time, year-round role supporting our Events & Experience team. RESPONSIBILITIES & DUTIES: General * Provide exceptional service both internally and externally in a professional and timely manner. * Answer and appropriately direct high-volume of inbound communication via telephone calls, live chat, and email while providing service excellence during each interaction. * Continuously evolve knowledge of policies and procedures of Progressive Field and the organization * Perform necessary fan outreach to solve ongoing customer service issues and follow-ups. * Responsible for having current game and company information readily available. * Protect assets through compliance of company standards in-regards to credit cards, tickets, lost and found, etc. * Assist with miscellaneous ticketing projects, including selling and servicing single game tickets over the phone. * Maintain and be able to communicate knowledge on Ballpark seating locations and locations of hospitality and services. * Participation in trainings pertaining to public health and appropriate public health-related protocols * Assistance in application and enforcement of public health-related requirements, including (but not limited to) requirements pertaining to the wearing of masks and/or social distancing. * Other duties, as assigned. Events & Experiences * Collaborate cross-functionally with internal departments and teammates to coordinate and execute all logistics of assigned events and experiences. * Act as on-site contact for designated events and experiences to ensure successful execution and an impactful experience for our fans. * Communicate events and experiences information to key external clients in a timely, accurate, and proactive manner while providing excellent customer service. * Maintain organizational service excellence to successfully recommend improvements on client retention, execute assigned events and experiences, and collaborate cross-functionally. EDUCATION & EXPERIENCE REQUIREMENTS: * Energized and motivated to service fans utilizing organization's service excellence training. * Eagerness to communicate both verbally, on the phone as well as in person, and in writing. * Basic understanding of personal computers (Word, Excel, Internet, etc.). JOB SKILLS: * Ability to work professionally with the public, in person, and over the phone. * Ability to work on several tasks simultaneously. * Good organizational skills. * Eagerness to train on systems including ticketing software, lost and found software, Ballpark app, and software utilized when entering all information from fan interactions. * Ability to learn the policies and procedures of Progressive Field and the Cleveland Guardians. * Ability to providing the Cleveland Guardians organization with exceptional service both internally and externally in a professional and timely manner. * Ability to work in a fast-paced environment and provide on-the-spot problem solving. * Proactive communication with our fans and front office JOB REQUIREMENTS: * Flexible schedule to allow for gameday and non-gameday event responsibilities, including weeknights, holidays, and weekends ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $15.45. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $15.5 hourly 3d ago
  • Seasonal Motion Designer & Animator

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Play a pivotal role in enhancing the Cleveland Guardians' brand through dynamic motion graphics and animations. This position focuses on supporting the Live Experience team by handling quick-turn requests, updating recurring graphics, and contributing to innovative gameday and marketing projects. This role ensures the delivery of cohesive and engaging visual content that elevates the fan experience. RESPONSIBILITIES & DUTIES: Motion Design: * Support the conceptualization and animation of motion graphics to enhance the gameday experience and GTV productions. * Translate static design templates into dynamic motion elements. * Contribute fresh, innovative ideas during brainstorming sessions. * Assist with the development of additional theme night packages, full-board overlays, crowd prompts, and other original fan engagement elements. * Collaborate to explore new animation styles and visual storytelling techniques Content Updates & Quick-Turn Tasks: * Update and render matchup videos, fireworks graphics, and series-specific assets. * Create and update player-animated headshots and graphics package for the current roster. * Create end tags for in-game footage and social highlight reels. * Adapt marketing and social media graphics for scoreboard use. Content Management: * Assist in organizing the asset library and maintaining animation and design element files. * Distribute animations and ensure efficient file management. Workflow & Collaboration: * Support the Senior Designer/Animator with routine tasks to free up time for larger projects. * Collaborate with the marketing team on additional design and animation needs. * Provide support for the production team with animations and graphics as required EDUCATION & EXPERIENCE REQUIREMENTS: * Bachelor's degree in Animation, Motion Design, or a related field-or equivalent professional experience. * Proficiency in Adobe Creative Suite, including After Effects, Photoshop, and Illustrator. * Proficiency with the concept and application of the Principles of Animation * Experience with Cinema 4D or other 3D design software preferred. * Familiarity with video editing, animations for social media, and in-game sports entertainment. * Basic understanding of scoreboard control systems, such as Ross XPression, is a plus. * Robust knowledge of baseball and awareness of popular culture and trending topics. ROLE REQUIREMENTS: * Demonstrated interpersonal and communication skills. * Ability to work autonomously and complete tasks under tight deadlines. * Highly organized with excellent time management and attention to detail. * Self-motivated, with a focus on achieving positive outcomes. * Team-oriented with a positive attitude and eagerness to learn. * Understanding of game scripting and rundown development processes. * Flexibility to work extended hours during the season, including evenings, weekends, and holidays, as needed. * Must be 18 years or older. ORGANIZATION REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $27.75/hour. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $27.8 hourly 35d ago
  • Gameday Scoreboard Runner

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Support the scoreboard production team as instructed by the Producer, Director, or Field Producer. Contribute to the execution of the event script, ensuring the fulfillment of all elements and corporate partner obligations while enhancing the overall in-game entertainment. RESPONSIBILITIES & DUTIES: * Accountable for distributing equipment or supplies to the scoreboard crew across the ballpark * Collaborate with the Field Producer to ensure the seamless execution of in-game features * Support the production team in loading and unloading production gear. * Work with the production team loading and unloading production gear * Troubleshoot technical and/or other practical issues that may arise * Be responsive to direction in live event setting * Adapt to a fast-paced environment with tight deadlines * Maintain focus in high-profile and high-leverage situations * Perform other operational tasks, as directed EDUCATION & EXPERIENCE REQUIREMENTS: * Knowledge of broadcast operations is a plus * Existing knowledge of baseball rules and a comprehension of baseball scoring, or the capacity to quickly acquire this knowledge ROLE REQUIREMENTS: * Ability to take direction and adapt as necessary * Proficiency in identifying and implementing solutions to technical or practical challenges that may arise * Enthusiasm for collaborative and innovative work environments * Possesses the ability to establish and sustain effective working relationships with colleagues, vendors, and the management team * Ability maintain a seated or standing position for an entire shift * Proficient in working within a fast-paced environment with tight deadlines under pressure * Must be at least 16 years old AVAILABILITY REQUIREMENTS: * Availability to work 70% of 81 home games * Willingness to work extended hours during home games as dictated by job responsibilities and workload * Available to work days, nights, weekends, and holidays ORGANIZATION REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $14.30. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $14.3 hourly 35d ago
  • Fixed Security

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Execute various security related functions relating to security screening, access control, credential verification, incident management, and safety for all guests at Progressive Field. Provide all guests at Progressive Field a safe, pleasant, and comfortable environment and create positive memorable experiences through exceptional customer service. RESPONSIBILITIES & DUTIES: * Maintain a safe and friendly environment for fans, visitors, and staff at Progressive Field. * Provide exceptional customer service and proactively seek out opportunities to engage, welcome, direct, answer questions, and resolve complaints from all guests at Progressive Field. * Demonstrate a professional demeanor at all times. * Provide crowd management and assist with crowd movement as necessary. * Respond calmly and professionally in the event of any conflict, medical situation, or other incident, and complete appropriate reports. * Verify credentials at restricted access locations around the Ballpark and prohibit access to unauthorized individuals. * Report to work by assigned time and properly inform Manager of all potential work conflicts, including but not limited to absences, emergencies, and needed schedule alterations. * Have thorough knowledge and understanding of Progressive Field policies and procedures, and the ability to enforce policies and procedures. * Have a thorough knowledge and understanding of the Game Day Staff Seasonal Handbook, and ability to abide by all policies and procedures therein. * Have thorough knowledge and understanding, and ability to carry-out the Standard Operating Procedures for assigned Fixed Security roles. * All other duties and responsibilities as assigned. Fixed Security Personnel monitor various restricted areas. Below describes the potential assignments. Media Entrance Attendant * Perform security screening, credential scanning, and utilize the MLB Guest Pass system to create and distribute daily guest passes to authorized visitors. Field Security Guard Field Security Guard * Perform credential scanning and access control measures to ensure only authorized personnel enter the field and photography pits during designated times. Clubhouse Security Guard * Perform credential scanning and access control to ensure only authorized personnel enter the clubhouses during designated times. Service Level Security Guard * Perform access control to ensure only authorized personnel access the service level during designated times. VIP Parking Lots Security Guard * Verify authorized vehicles and personnel before entering the parking lot and perform security screening and access control as needed. VIP Suites Security Guard * Perform access control to ensure only authorized personnel enter specific VIP suites in the ballpark. DEPARTMENT REQUIREMENTS: * Must be 18 years of age or older. * Must be able to fulfill training requirements, including twelve (12) hours of security and anti-terrorism training during the first year of work, and a minimum of eight (8) hours of security and anti-terrorism training each year thereafter. * Working knowledge of safety and security functions, customer service philosophies, and conflict de-escalation and resolution principles. AVAILABILITY REQUIREMENTS: * Work long and irregular hours including nights, weekends, and holidays during the baseball season. * Available to work 40 out of 81 home games (50%) during the months of April through October. ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $14.30 This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $14.3 hourly 55d ago
  • Gameday AV Engineer

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Responsible for operating the camera control units inside the scoreboard control room adhering to directives from the Scoreboard Executive Producer, Director, and the dedicated AV Engineer. RESPONSIBILITIES & DUTIES: * Ensure uniformity in color and light levels across all camera feeds through the utilization of tools such as waveforms and vector scopes * Setup of cameras and patching triax/fiber camera cables as needed * Manage video equipment and the processes involved in configuring cameras for optimal functionality * Collaborate with the full-time AV Engineer to troubleshoot technical issues as they arise * Conduct regular tests to maintain the functionality of all essential equipment * Provide guidance to camera operators on proper setup, including the use of rain gear when necessary * Partner with replay operators to guarantee the correct routing of camera feeds * Responsible for daily check-out and check-in of scoreboard equipment * Develop innovative solutions to address technical or practical challenges that may arise during operations * Be responsive to direction in live event setting * Adapt to a fast-paced environment with tight deadlines * Maintain focus in high-profile and high-leverage situations * Perform other AV work, as directed EDUCATION & EXPERIENCE REQUIREMENTS: * Bachelor's degree in TV/Radio Production, Broadcast Journalism, Engineering, etc. is preferred, or equivalent relevant experience * Minimum 2-5 years experience in broadcast operations * Expertise in camera control units and proficiency in reading waveform monitors/scopes * Possesses knowledge of broadcast camera operations, with a preference for prior experience in running cameras during live-event scenarios * Comprehension of signal flow is preferred ROLE REQUIREMENTS: * Ability to take direction and adapt as necessary * Proficiency in identifying and implementing solutions to technical or practical challenges that may arise * Enthusiasm for collaborative and innovative work environments * Possesses the ability to establish and sustain effective working relationships with colleagues, vendors, and the management team * Ability maintain a seated or standing position for an entire shift * Proficient in working within a fast-paced environment with tight deadlines under pressure * Must be at least 18 years old AVAILABILITY REQUIREMENTS: * Availability to work 70% of 81 home games * Willingness to work extended hours during home games as dictated by job responsibilities and workload * Available to work days, nights, weekends, and holidays ORGANIZATION REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. * As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $27.75. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $27.8 hourly 35d ago
  • Business Operations Talent Pool

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Are you interested in a role with the Cleveland Guardians, but don't see a specific role matching your interests and expertise right now? Don't let that stop you from connecting with us! As we keep growing and evolving, fresh opportunities pop up regularly across our entire Business Operations lineup. Sure, professional sports teams score on the field, but behind the scenes? It's a powerhouse of departments working together to make business happen. From Ballpark Services and Strategy & Analytics to Finance, IT, Marketing, Sales, and beyond - there's a whole world of roles that keep us running smoothly. We're seeking passionate go-getters who can't wait to show up every day, collaborate with a winning team, and make a real impact on our operations. Sound like you? By joining our Business Operations Talent Pool, you'll get on our radar for future openings that match your unique skills and interests. Why Join the Guardians Business Operations Talent Pool? When you add your information to our Talent Pool, you're not just submitting details; you're expressing your interest in becoming part of a thriving organization. We're a dynamic and expanding team, and with that growth come exciting new career possibilities. What Happens After You Join? Once you've completed your submission, your information will be sent directly to our Talent Team for review. While we appreciate every individual who reaches out, the volume of interest means we can't always connect with everyone personally. However, being in our Talent Pool means: * You're on our radar: We may proactively reach out to get to know you better if a position that fits your profile becomes available. * You'll stay informed: We might send you notifications about new openings that align with your interests as they arise. While our Talent Pool is a great way to express your interest, we still encourage you to actively check our careers page and apply directly to any specific roles that spark your interest. This ensures your candidacy is always considered for active openings! A Note About Your Submission Please remember that submitting your information here is not an application for a specific job opening. Instead, it's your way of allowing us to contact you about potential future opportunities that match your skills and experience. This Talent Pool is for Business Operations only, it does not include individuals interested in Baseball Operations roles. Following your submission, if you'd like to make edits in the future to your profile, reach out to ******************* for assistance. We're incredibly excited about the possibility of you joining the Cleveland Guardians team! Thank you for your interest, and we look forward to potentially working with you in the future. By submitting your information and application, you acknowledge and agree to be added to our Talent Pool and consent to receive email and other forms of communication from the Cleveland Guardians related to career opportunities, company updates, and relevant employment information. You will always have the option to opt out of future messages at any time by emailing *******************. ADDITIONAL INFORMATION As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. As this is not an application for a specific position but rather an opportunity for us to retain your information and interest on file, we are unable to provide a general salary guideline at this time. Should we contact you regarding a particular role, we will supply the appropriate salary range at that stage. Final compensation will be determined based on the candidate's skills, experience, and qualifications, as well as prevailing market conditions and organizational considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here.
    $30k-38k yearly est. 60d+ ago
  • Retail Supervisor

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Assist the Manager, Retail in overseeing the daily operations (game day and non-game day) of all Progressive Field retail souvenir stands in a seasonal, part-time capacity. This role is expected to maximize sales revenue, lead sales teammates, and promote a positive image of the Cleveland Guardians organization. RESPONSIBILITIES & DUTIES: Selling/Fan Satisfaction * Drive merchandise stand sales results by delegating tasks to Retail Leads. * Act as a role model for the START and HEART service models and suggestive selling for retail gameday teammates. * Maintain the "Image of Champions" to maximize sales opportunities and ensure fan satisfaction. * Communicate daily tracking and planning of sales to Retail Leads to promote ownership of their respective store location. * Utilize and analyze game day sales reports to identify areas of growth and manage tracking of sales contests. * Understand jersey customization processes with ability to complete and train others. Human Resources * Assist in hiring, training, and developing retail gameday teammates. * Work to keep the store team engaged via sales contest planning and execution. * Effectively delegate tasks as needed to sales teams to ensure company standards are being met. * Oversee teammate check in process on game days and communicate any attendance issues effectively to Retail management team. Merchandising * Ensure stand appearance and stockrooms are organized and maintained to company standards * Ensure recovery of retail locations (re-stocking, sizing, "pinch & pull", general cleanliness). * Ensure markdowns and consolidations are completed timely and accurately (including stockrooms). * Based on research, communicate merchandising needs/opportunities to Retail Operations and Buying team. Operations/Loss Prevention * Assist in the proper scheduling of store teammates to support the needs of the business through ABI MasterMind systems. * Assist in the control of the budget for payroll, based on sales and trends. * Assist in managing controllable operational expenses (supplies, maintenance, etc.) * Understand and perform all management functions on the POS system, backroom PC, ABI, Teamwork Commerce, and EXO . * Understand POS troubleshooting procedures and ways to find solutions partnering with Teamwork Commerce, EXO, and internal IS Team. * Lead inventory control processes; receiving, product distribution, transfers, cycle counts, damages, MOSs, year-end physical inventory. * Understanding and coaching of internal/external loss prevention methods. * Oversee closing procedures for all retail locations. * Prepare stands for the season and close down at the end of the season. * Assist with in-park Game Used auction processes as needed. * Additional projects/responsibilities as assigned by the Retail management team ROLE REQUIREMENTS: * Desire for a career in retail/people management * Computer knowledge including but not limited to Microsoft Word, Excel, and Office. * Demonstrated management and planning skills. * Ability to consistently meet deadlines. * Robust communication skills that can be applied to engage effectively with both teammates and fans. * Ability to walk and/or stand for an entire shift. * Capability to frequently bend, stoop, reach and lift. AVAILABILITY REQUIREMENTS: * Available to work a minimum of 85% of all home games (95%) during the months of April through October based on job responsibilities and workload. * Available to work 100% of Jewel Events and Post Season Games * Game-day hour requirement: minimum of 2.5 hours prior to gates open and 1-hour post game as dictated by job responsibilities and workload (limited to no more than 40 hours per week). * Work entire assigned shift, this includes but not limited to pre-events, post events, and rain delays * Gamedays: Minimum of 2.5 hours prior to gates open and 1-hour post game as dictated by job responsibilities and workload (limited to no more than 40 hours per week). * Non-gamedays: Hours compliant with front office hours, working up to 5 days and up to 40 hours per week, based on job responsibilities and workload. * Work long and irregular hours including nights, weekends, and all holidays during the baseball season * Attend all required trainings and daily briefings, as directed ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $17.05. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $17.1 hourly 39d ago
  • Custodial Pressure Washer

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Using specialized equipment thoroughly wash seating areas, stands, stairs, ramps and concourse in preparation for all games and special events. RESPONSIBILITIES & DUTIES: * Ability and willingness to learn and operate all pressure washing equipment including but not limited to: KEW's and Hotsy machines * Lift and transport pressure washers and related hoses and tubing (up to 50 lbs) * Push fully equipped pressure washer (approx. 200 lbs.) to assigned work area * Read and understand cleaning chemical product use instructions * Work with a team to move furniture and other equipment * Responsible for pressure washing and removing debris from all seating bowls, stairs, walls, ramps, railings, balconies, vomitories, and concourses, and maintenance of all drains * Ability to follow directions on how to clean specific spaces and report to your supervisor if you are not able to based on requirements of each space * Complete checklist of spaces you cleaned and provide to your supervisor daily * Document all damange, unusual, or unique occurrences, maintenance, and safety issues immediately to Supervisor in a timely manner * Promptly monitor all public areas of the ballpark, reporting any matter that requires medical, security, custodial or maintenance personnel using means and methods provided in handbook, in a timely manner, continue to monitor to ensure satisfactory resolution * Obtain, comprehend and disseminate instructions and vital information especially in the event of emergencies * Ability to perform other work-related duties, as assigned by Supervisor or Management team ROLE REQUIREMENTS: * Must be 18 years of age * Required to become member of Service Employees International Union, SEIU 1 * Valid driver's license (Required for select positions) * Professionally interact with all guests and employees in a clear and effective manner. * Actively engage and listen to all guests and professionally answer any questions or concerns in a timely manner * Trustworthy and dependable * Ability to hear, comprehend and disseminate instructions and vital information especially in the event of emergencies * Basic computer operating skills (e.g., Microsoft Outlook, Internet explorer, ABI, Ultipro) * Capability to lift and move tools, boxes, etc., with a weight range of approximately 25-50 lbs., dependent on the specific role DEPARTMENT REQUIREMENTS: * Familiarize yourself with and comprehend the relevant policies and procedures of the Ballpark Services department and the Cleveland Guardians Organization * Develop a clear understanding of various departments within the organization and the specific responsibilities of staff members in the department * Effectively monitor and implement policies and procedures, maintaining a professional and friendly demeanor when interacting with guests * Gain comprehensive knowledge of all areas within the ballpark to provide accurate directions and assistance to guests * Maintain a professional appearance in compliance with the Employee Handbook and our uniform requirement AVAILABILITY REQUIREMENTS: * Available to work the vast majority of all home games during the months of April through October * Ability to work entire assigned shift; this includes but not limited to pre-events, post-events, and rain delays; should not depart until Supervisor checks work area * Attend all required trainings and daily briefings * Typical Work Hours (subject to change depending on game/gate times): * Non-game days: 7:00am start * Night Games: 5:00am start * Day Games: 4:00am start * Daily operating hours can range from 4-8 hours per day * Breaks and lunches to be determined by supervisor; there are no breaks for 4-hour shifts * Work days are determined by the Cleveland Guardians baseball schedule and other ballpark events ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $16.66. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $16.7 hourly 55d ago
  • Custodial Staff Teammate

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Thoroughly clean and sanitize all parts of the facility for fans, guests, and employees. Be a part of a team that thoroughly cleans all aspects of the ballpark to provide guests of Progressive Field a clean, safe, and comfortable environment that unites and inspires our city. RESPONSIBILITIES & DUTIES: All Staff: * Properly understand and perform sanitization, disinfecting and cleaning protocols as set by Manager * Monitor all trash cans in assigned area and empty and reline as needed * Survey area for entire shift with broom and dustpan in hand, keeping areas free of litter and spills * Monitor assigned restrooms for cleanliness and restock supplies as needed, sign restroom check sheet on all restroom doors following every check * Report any maintenance and safety issues immediately to Supervisor * Breakdown and dispose of cardboard boxes during promotional give-away games * Perform all pre-game assignments as assigned by Supervisor including but not limited to performing trash runs/pushing tilt bins across concourse * Must arrive to work on time, in uniform, and stay until the end of your scheduled shift (4-8 hours) * Ability to read and understand cleaning chemical product use instructions. * Must be able to lift and transport all necessary equipment weighing up to 50lbs. * Must be minimum of 18 years of age * Required to become member of Service Employees International Union, Local Number 1 * Perform all other duties as assigned by Supervisors and/or acting Manager-on-Duty Leads Only: * Required to report to work 30-60 minutes prior to game day staff arriving * Ability to work special events on non-game days * Ability to act as Supervisor-on-Duty when in respective area when Supervisor is not present * Ability to actively patrol areas with broom and dustpan for entire shift * Ability to use a radio communication correctly and effectively with other team members * Ability to lead small groups of team members effectively to ensure department goals are achieved * Ability to complete all assignments above accordingly ROLE REQUIREMENTS: * Required to become member of Service Employees International Union, SEIU 1 * Valid driver's license (required for select positions) * Trustworthy and dependable * Ability to work independently or as part of team * Ability to work entire assigned shift, this includes but not limited to pre-events, post-events, and rain delays * Ability to hear, comprehend and disseminate instructions and vital information especially in the event of emergencies * Promptly monitor all public areas of the ballpark, reporting any matter that requires medical, security, custodial or maintenance personnel using means and methods provided in handbook, in a timely manner, continue to monitor to ensure satisfactory resolution * Ability to learn and operate basic computer operating programs i.e. Microsoft Outlook, Internet Explorer, ABI, Ultipro DEPARTMENT REQUIREMENTS: * Read and understand all relevant policies and procedures of the Ballpark Operations department and Cleveland Guardians Organization * Clear understanding of all other departments throughout the organization * Monitor and implement policies and procedures in a polite and friendly manner * Professionally interact with all guests and employees in a clear and effective manner * Actively engage and listen to all guests and professionally answer any questions or concerns in a timely manner * Ability to learn all areas of the ballpark, to provide clear accurate direction and assistance to all guest * Document all unusual or unique occurrences on an observation card and report to a Supervisor in a timely manner * Attend all required trainings and daily briefings * Clear understanding of individual staff responsibilities throughout the department * Maintain a professional appearance in compliance with the Employee Handbook and our uniform requirements AVAILABILITY REQUIREMENTS: * Available to work the vast majority of all home games during the months of April through October * Typical/Estimated Work Hours (subject to change depending on game/event gate times): * Night Games: 4:00pm - End of game/event * Day Games: 10:00am - End of game/event * Breaks and lunches to be determined by supervisor; there are no breaks for 4-hour shifts * Work days are determined by the Cleveland Guardians baseball schedule and other ballpark events ORGANIZATONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $16.07. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $16.1 hourly 55d ago
  • Gameday Technical Director

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans. PRIMARY PURPOSE: Execute operations on the production switcher, specifically Ross Acuity, under the guidance of the Producer or Director. Act as the primary assistant in implementing the event script, ensuring the fulfillment of all elements and corporate partner obligations while enhancing the overall in-game entertainment. Accountable for switching and routing sources for the scoreboard and in-house TVs using a combination of multiple MEs and auxiliary outputs. RESPONSIBILITIES & DUTIES: * Orchestrate the signal flow to the scoreboard, ensuring accurate content and layout in accordance with given directives using a blend of macros and memories * Ensure the proper execution of scripted visual elements for pregame, in-game, and postgame segments * Responsible for the pregame preparation, including faxing of cameras and programming switcher macros to guarantee equipment readiness for broadcast * Adept at making on-the-fly decisions, encompassing tasks such as switching camera shots, managing produced videos, graphics, replays, and scoreboard layout * Balance directing and following the guidance of the director throughout the game * Troubleshoot technical and/or other practical issues that may arise * Be responsive to direction in live event setting * Adapt to a fast-paced environment with tight deadlines * Maintain focus in high-profile and high-leverage situations * Perform other production and director work, as directed EDUCATION & EXPERIENCE REQUIREMENTS: * Minimum 3-5 years of technical directing experience on a multiple ME board within a live broadcast setting * Proficient in the knowledge of video switching equipment and its functions, including macros and memories * Robust background and skills relevant to live broadcast production ROLE REQUIREMENTS: * Ability to take direction and adapt as necessary * Proficiency in identifying and implementing solutions to technical or practical challenges that may arise * Enthusiasm for collaborative and innovative work environments * Possesses the ability to establish and sustain effective working relationships with colleagues, vendors, and the management team * Ability maintain a seated or standing position for an entire shift * Proficient in working within a fast-paced environment with tight deadlines under pressure * Must be at least 18 years old AVAILABILITY REQUIREMENTS: * Availability to work 70% of 81 home games * Willingness to work extended hours during home games as dictated by job responsibilities and workload * Available to work days, nights, weekends, and holidays ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $39. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $39 hourly 35d ago
  • Facility Security - Employee Lot / Employee Entrance

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Create a secure environment by ensuring a visible security presence at Progressive Field ballpark, the administration building, and/or the teammate parking lot for Cleveland Guardians' and Delaware North employees. RESPONSIBILITIES & DUTIES: General * Conduct regular security checks in the Employee Parking Lot or Employee Entrance, which ever you are assigned to, throughout all operating hours, following specified protocols * Report incidents, accidents, alarms, maintenance issues, intrusions, or any noteworthy occurrences for to Security Control or BASE (when online) interact responsibly with diverse entities performing business at Progressive Field Employee Parking Lot and Employee Entrance * conduct security screenings for personnel when entering Employee Entrance and ensure all vehicles that enter the Employee Parking Lot have a valid parking placard for the specific year, * Implement emergency response procedures in accordance with company security policy and procedures. * Interface with Cleveland Police, Gateway personnel, Game Day Security & Maintenance, and all other Progressive Field associates, as necessary * Be flexible in working different posts with varying responsibilities * Demonstrate a willingness to learn, adapt, and follow instructions * Any other duties and responsibilities as assigned Employee Lot * Supervise and guide traffic and parking activities in the parking lot with a focus on maintaining order and efficiency * Safely direct traffic for both entry and exit * Provide escort assistance to vehicle for employees, upon request * Inform the supervisor of any lighting issues, safety hazards, or discrepancies observed * Verify the presence of current employee hangtags and monitor the authorized volunteer parking list * Responsible for securing radios and flashlights * Report and document incidents, accidents, maintenance issues, intrusions, or any noteworthy occurrences, including but not limited to damaged or stolen vehicles, to bring to the attention of management. * Communicate and work with any 3rd party security services that the Cleveland Guardians' may hire for extra security measures * Any other duties and responsibilities as assigned Employee Entrance * Ensure all personnel are scheduled via ABI when clocking in. * Ensure all personnel have current year ballpark ID badges * Security screen all personnel via the WTMD or Open Gates and perform Secondary Screening if required * Security Screen all bags for prohibited items including weapons * Report and document incidents, accidents, maintenance issues, intrusions, or any noteworthy occurrences, to the Security Control room or BASE (when online) JOB REQUIREMENTS: * High school diploma or G.E.D. * Must be at least 18 years of age * Demonstrate technical proficiency in using Microsoft Word and Excel, and possess the capability to learn, understand, and utilize our computerized surveillance system, incident reporting program, entry control system, and any other technologies employed at Progressive Field * Must possess valid driver's license * Proficiency in operating security-monitoring equipment, fire alarm equipment and comprehend written security protocols * Good physical and mental condition with the ability to perform extensive foot patrol duties during all weather conditions * Capability to handle stressful situations and emergency situations DEPARTMENT REQUIREMENTS: * Familiarize yourself with and comprehend the relevant policies and procedures of the Ballpark Services department and the Cleveland Guardians Organization * Develop a clear understanding of various departments within the organization and the specific responsibilities of staff members in the department * Effectively monitor and implement policies and procedures, maintaining a professional and friendly demeanor when interacting with guests * Gain comprehensive knowledge of all areas within the ballpark to provide accurate directions and assistance to guests * Maintain a professional appearance in compliance with the Employee Handbook and our uniform requirement AVAILABILITY REQUIREMENTS: * Must be available to work 56 out of 81 home games (70%) during the months of April through October. ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $14.30 This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $14.3 hourly 28d ago
  • Seasonal Intern, Live Experience

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. PRIMARY PURPOSE: Provide comprehensive support for the in-park entertainment experience by assisting with the planning, coordination, and execution of all game presentation elements, contributing to an energetic, fan-focused atmosphere from gate open through postgame. This role works closely with the Live Experience department and entertainment staff to ensure that all in-game features, promotions, and fan activations are executed accurately, efficiently, and in alignment with departmental and organizational goals. The expectation of this seasonal internship is approximately 40 hours/week beginning in March 2026 and all home games through the end of baseball season. RESPONSIBILITIES & DUTIES: * Support inventory management and setup for all designated entertainment areas, ensuring all materials and equipment are prepared and in place prior to gates opening. * Coordinate load-ins, logistics, and on-site needs for Block Parties, Kids Fun Days, and theme nights, helping to create a fun, engaging experience for fans of all ages. * Assist in the management and execution of in-game entertainment elements, including pregame ceremonies, promotions, and fan activations throughout the ballpark. * Support the preparation and execution of all in-game entertainment components, including sponsorship promotions, scoreboard features, and on-field presentations. * Assist with the planning, coordination, and execution of the Honorary Bat Kid experience, ensuring a memorable and positive interaction for participants and their families. * Help manage logistics (including tickets and parking), communication, and credential distribution for anthem performers, color guards, ceremonial first pitches, and other experience participants. * Assist with the selection, communication, and execution of all Sunday Kids Experiences, including Kids Starting Lineup, PA Kid, and Play Ball Kid. * Work closely with the in-park host and camera operators to ensure effective execution of all in-park features and live elements. * Serve as a point of contact for gameday and on-field participants, partners, and vendors, providing clear direction and support throughout their experience. * Assist with game script preparation, including timing, formatting, and alignment with overall game presentation objectives, and support accurate execution during games. * Assist with running Striker meetings and associated pregame logistics, ensuring that all involved staff are informed, prepared, and aligned. EDUCATION & EXPERIENCE REQUIREMENTS: * Bachelor's degree in marketing, communications, or a related field is preferred, or an equivalent combination of education and experience. * 1-3 years of related experience in live show production and/or entertainment operations is preferred. JOB SKILLS: * Ability to follow directions and adjust "on the fly" in a fast-paced, live event environment. * Basic understanding of organizational structure, goals, and mission. * Strong communication skills with both staff members and fans. * Creative thinking and problem-solving skills with a solutions-focused mindset. * Ability to work independently and as part of a team in a fast-paced, ever-changing environment while maintaining a positive attitude in front of large crowds. * Expresses a high-energy, cheerful demeanor in all situations, reflecting the organization's commitment to exceptional fan experience. JOB REQUIREMENTS: * Demonstrated flexibility to work evenings, weekends, and occasional holidays in accordance with the team's game and event schedule. * Ability to perform the essential physical requirements of the role as outlined in the , which may include extended periods of sitting, standing, lifting up to 50lbs, or navigating a multilevel ballpark. ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapt quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $16.00. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $16 hourly 5d ago
  • Distribution Center Associate (Part-Time, Year-Round)

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE:Part-time, year-round program to provide a hands-on, immersive experience in supporting and learning the daily operations of the Distribution Center and daily operations of the Merchandise Department. This role encompasses a variety of growth and development opportunities extending beyond daily responsibilities. * Speaker Series featuring executives and managers from different departments within the organization, sharing insights into their professional journeys. * Game Day Shadows / Informational Interviews providing an opportunity to observe and understand the day-to-day activities of various professionals. * Mock Interview / Resume Workshops conducted by hiring managers and HR department members to enhance interview and resume-building skills. * Cross Training with the Retail team for a hands-on experience in the retail world from a different perspective. RESPONSIBILITIES & DUTIES: Receiving * Proper docking and sorting of incoming purchase orders and transfers * Ensure receipt details are promptly attached to new orders * Enter all purchase orders in the order of "first in - first out" * Correctly count quantities while documenting vendor packing slips * Capture photos of all new and current merchandise and load into Chain Drive * Count, ticket, and fold all retail and non-retail merchandise * Organize work area and file paperwork Put Away * Inventory all product bin locations * Always monitor efficient bin space usage and maintain DC cleanliness * Identify reserve bin locations with bin labels as defined Distribution * Properly pick and pack merchandise, supplies, and non-retail items * Process and ship all send sales daily * Ensure product quality meets department expectations * Communicate department needs to management Operations/Loss Prevention * Maintain facility cleanliness * Communicate safety concerns or enhancements to management * Perform cycle counts and year-end inventory with accuracy * Additional daily tasks per the delegation of DC management ROLE REQUIREMENTS: * Prior retail experience strongly preferred * Previous exposure to warehouse or inventory preferred * Demonstrated ability to effectively communicate with both co-workers and guests * Capability to frequently bend, stoop, reach, lift, and transport items * Must be at least 16 years old AVAILABILITY REQUIREMENTS: * Required to be available to work 100% jewel events (Opening Day, Postseason, All-Star, etc.) home baseball games * Required to work irregular hours as the business dictates * Occasional game-day duties as dictate by job responsibilities and workload ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $14.30. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $14.3 hourly 9d ago
  • Custodial Power Blower

    The Cleveland Indians 4.7company rating

    The Cleveland Indians job in Cleveland, OH

    Our teammates are at the core of what we believe in: People, Collaboration, Learning, and Excellence (PeopleCLE). We look to hire individuals who are committed to our purpose of uniting and inspiring our city through the power of team. Our mission is to win the World Series while creating a compelling fan experience. If you believe you possess these important traits, please consider a career with the Cleveland Guardians. The Guardians are looking for service minded teammates, who are committed to working together to help us create amazing memories for fans, each other and all visitors to Progressive Field. PRIMARY PURPOSE: Use specialized equipment to thoroughly remove all peanut and trash debris from all areas of ballpark post-game. Assist with disposal of all trash throughout the ballpark. RESPONSIBILITIES & DUTIES: General * Operate backpack blower to thoroughly blow/collect all peanut and trash debris from all areas of the ballpark including by not limited to: seating bowl, concourse, parking garage, suite balconies, picnic areas and other areas as assigned. * Secure and store seat covers and seat cushions in designated areas of the ballpark per supervisor/lead instructions. * Read and understand cleaning chemical product use instructions. * Document all unusual or unique occurrences, maintenance, or safety defects and report to a Supervisor, Lead, and/or * Security Control in a timely manner. * Detect and report defects in blower equipment to Supervisor and/or Lead. * Utilize safety equipment while working such as back brace, protective eye wear, and hearing protection as needed to maintain safety standards. * Promptly monitor all public areas of the ballpark, reporting any matter that requires medical, security, custodial or maintenance personnel using means and methods provided in handbook, in a timely manner, continue to monitor to ensure satisfactory resolution. * Ability to learn and perform basic equipment maintenance * Obtain, comprehend and disseminate instructions and vital information especially in the event of emergencies * All of the above determinations are to be done in conjunction with the Post-Game Supervisor and may be dictated by weather conditions and game/event ending times. * Perform all other duties as assigned by Supervisor Night Blower Drivers * Must have valid driver's license to drive * Drive Cushman cart throughout ballpark safely and pick up ALL trash and recycle, dispose of in designated trash or recycle compactor Compactor Attendants * Monitor all four compactors ensuring all safety procedures are followed. * Dispose of necessary materials in trash or recycle compactor * Required sort all recyclable materials and ensure they are placed in the correct collections receptable * Learn and safely operate cardboard bailer ROLE REQUIREMENTS: * Must be 18 years of age * Required to become member of Service Employees International Union, SEIU 1 * Valid driver's license (Required for select positions) * Professionally interact with all guests and employees in a clear and effective manner. * Actively engage and listen to all guests and professionally answer any questions or concerns in a timely manner * Trustworthy and dependable * Ability to hear, comprehend and disseminate instructions and vital information especially in the event of emergencies * Basic computer operating skills (e.g., Microsoft Outlook, Internet explorer, ABI, Ultipro) * Capability to lift and transport 50 lb. backpack blower DEPARTMENT REQUIREMENTS: * Familiarize yourself with and comprehend the relevant policies and procedures of the Ballpark Services department and the Cleveland Guardians Organization * Develop a clear understanding of various departments within the organization and the specific responsibilities of staff members in the department * Effectively monitor and implement policies and procedures, maintaining a professional and friendly demeanor when interacting with guests * Gain comprehensive knowledge of all areas within the ballpark to provide accurate directions and assistance to guests * Maintain a professional appearance in compliance with the Employee Handbook and our uniform requirements AVAILABILITY REQUIREMENTS: * Available to work the vast majority of all home games during the months of April through October * Attend all required trainings and daily briefings * Ability to work entire assigned shift, this includes but not limited to pre-events, post-events, and rain delays * Typical Work Hours (subject to change depending on game/event times): * All start times to be scheduled and dictated by Manager * Typical start times on game days will be 4 hours after scheduled start of the game itself * Minimum of 4 hours per shift * Breaks to be determined by supervisor; there are no breaks for 4-hour shifts. * Work days are determined by the Cleveland Guardians baseball schedule and other ballpark events ORGANIZATIONAL REQUIREMENTS: * Demonstrates the ability to read, speak, comprehend, and communicate effectively in order to perform job duties and interact with coworkers. * Represents the Cleveland Guardians in a positive fashion to all business partners, teammates, and the general public. * Ability to build robust, professional relationships with teammates by demonstrating interpersonal skills, approachability, and a collaborative spirit contributing to a positive, respectful work environment. * Ability to perform the essential physical requirements of the role as outlined in the job description, which may include extended periods of sitting, standing, lifting, or navigating a multilevel ballpark. * Adapts quickly and effectively to a fast-paced, dynamic, and diverse work environment. * Ability to act according to the organizational values and service excellence at all times. * Willingness to work extended days and hours, including holidays and weekends. * Willingness to adhere to all Major League Baseball and Club policies. As a proud pillar of the Cleveland community, the Cleveland Guardians are dedicated to building a team that embodies the heart and spirit of our city. We offer compensation and benefits that attract, engage, and retain top talent - individuals who share our commitment to excellence, teamwork, and making an impact both on and off the field. The expected hourly rate for this position is $19.28. This rate serves as a general guideline; actual compensation will be determined based on a candidate's skills, experience, and qualifications, as well as market and business considerations. At the Cleveland Guardians, we are all about creating an environment that brings out the best in everyone. It is a big part of who we are, how we compete, and how we make an impact in our community. We want every employee to feel like they truly belong here. We also know that people sometimes hesitate to apply for jobs unless they check every single box on the qualifications list. We're looking for the best person for the job, and we know that you might bring skills and experiences that aren't exactly listed but could be a huge asset to our team. So, if this role excites you, we encourage you to apply, even if you don't meet every single qualification.
    $19.3 hourly 55d ago

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