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Become A Client Account Manager

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Working As A Client Account Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $78,000

    Average Salary

What Does A Client Account Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Client Account Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Client Account Manager Jobs

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Client Account Manager Career Paths

Client Account Manager
Project Manager Business Development Director
Senior Director Of Business Development
13 Yearsyrs
Project Manager Owner
Director, Inside Sales
6 Yearsyrs
Project Manager Marketing Director
Director New Business Development
11 Yearsyrs
Senior Account Manager Director Of Sales
Regional Sales Vice President
11 Yearsyrs
Senior Account Manager Account Director
Senior Account Director
10 Yearsyrs
Senior Account Manager
Manager, Account Executive
5 Yearsyrs
Client Services Manager Relationship Manager
Senior Relationship Manager
9 Yearsyrs
Client Services Manager Director Of Sales
Director Of Enterprise Sales
12 Yearsyrs
Client Services Manager Account Director
Director, National Accounts
12 Yearsyrs
Information Technology Project Manager Business Development Director
Director Of Client Relations
8 Yearsyrs
Director Account Director
Global Account Director
12 Yearsyrs
Business Development Manager Senior Sales Manager
Senior Account Sales Manager
7 Yearsyrs
Accounting Manager Account Manager
Major Account Manager
7 Yearsyrs
Client Relationship Manager Regional Sales Manager
Channel Manager
8 Yearsyrs
Client Relationship Manager Strategic Accounts Manager
Senior National Account Manager
9 Yearsyrs
National Account Manager Channel Manager/Sales Manager
Channel Account Manager
7 Yearsyrs
National Account Manager Global Account Manager
Client Executive
9 Yearsyrs
Management Accounts Manager
5 Yearsyrs
Territory Manager Major Account Manager
Government Account Manager
8 Yearsyrs
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Do you work as a Client Account Manager?

Help others decide if this is a good career for them

Average Length of Employment
Client Executive 3.3 years
Account Supervisor 3.1 years
Account Manager 2.9 years
Client Partner 2.7 years
Client Manager 2.7 years
Top Careers Before Client Account Manager
Internship 5.5%
Manager 4.6%
Accountant 4.5%
Consultant 2.6%
Top Careers After Client Account Manager
Consultant 6.2%
Accountant 5.4%
Manager 3.9%
Director 3.5%

Do you work as a Client Account Manager?

Client Account Manager Demographics

Gender

Female

49.0%

Male

40.5%

Unknown

10.5%
Ethnicity

White

63.2%

Hispanic or Latino

14.7%

Black or African American

11.1%

Asian

7.1%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

39.0%

French

11.0%

Carrier

5.0%

Japanese

5.0%

Mandarin

4.0%

Portuguese

4.0%

Chinese

4.0%

German

4.0%

Arabic

4.0%

Hindi

3.0%

Russian

3.0%

Italian

3.0%

Swedish

2.0%

Dutch

2.0%

Cantonese

2.0%

Hebrew

1.0%

Cherokee

1.0%

Romanian

1.0%

Hungarian

1.0%

Lithuanian

1.0%
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Client Account Manager Education

Schools

University of Phoenix

22.4%

Strayer University

6.3%

Arizona State University

5.6%

Ohio State University

5.2%

DePaul University

4.9%

Suffolk University

4.9%

New York University

4.5%

American InterContinental University

4.5%

Georgia State University

4.1%

George Mason University

4.1%

Northern Virginia Community College

3.7%

Texas A&M University

3.4%

Villanova University

3.4%

Bentley University

3.4%

University of Texas at Austin

3.4%

Northern Illinois University

3.4%

Boston University

3.4%

Capella University

3.4%

Northeastern University

3.4%

University of Toledo

3.0%
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Majors

Business

34.0%

Accounting

12.6%

Finance

7.4%

Communication

7.0%

Marketing

7.0%

Psychology

4.6%

Management

4.1%

Economics

3.3%

English

2.3%

Political Science

2.2%

Human Resources Management

2.0%

Health Care Administration

1.9%

Public Relations

1.8%

Project Management

1.6%

Computer Information Systems

1.6%

History

1.4%

Nursing

1.3%

Education

1.3%

Liberal Arts

1.3%

Computer Science

1.2%
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Degrees

Bachelors

53.1%

Masters

18.6%

Other

15.4%

Associate

7.0%

Certificate

3.9%

Doctorate

0.9%

Diploma

0.8%

License

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$78,000
View Detailed Salary Report
$49,000
Min 10%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$78,000
Median 50%
$125,000
Max 90%
Best Paying Company
Rx.com
Highest Paying City
San Francisco, CA
Highest Paying State
Oregon
Avg Experience Level
3.0 years
How much does a Client Account Manager make at top companies?
The national average salary for a Client Account Manager in the United States is $78,809 per year or $38 per hour. Those in the bottom 10 percent make under $49,000 a year, and the top 10 percent make over $125,000.

Real Client Account Manager Salaries

Job Title Company Location Start Date Salary
Client Account Manager Sovereign Systems, LLC Miami, FL Jan 03, 2015 $166,670
Client Account Manager Sovereign Systems, LLC Miami, FL Jan 03, 2012 $161,866
System Integrator/Client Account Manager Hitachi Data Systems Corporation Santa Clara, CA Apr 14, 2010 $122,055 -
$153,400
Client Account Manager Kallidus, Inc. San Francisco, CA Oct 28, 2013 $120,000
Client Manager National & Global Accounts/Licensin Greyling Insurance Brokerage & Risk Consulting, In Atlanta, GA Sep 14, 2011 $93,000 -
$95,000
Key Client Manager/Captive Accounts Analyst Generali Us Branch Parsippany-Troy Hills, NJ Jan 02, 2013 $88,000
Client Account Manager Corpag Services USA, Inc. Miami, FL Aug 22, 2014 $87,000
Key Client Manager/Captive Accounts Analyst Generali Us Branch Parsippany-Troy Hills, NJ Aug 01, 2011 $87,000
Senior Client Accounts Manager Airsea Packing Group Inc. Islandia, NY Oct 19, 2009 $80,000
Client Solutions Account Manager Impactrx Inc. Horsham, PA Aug 31, 2013 $78,750
Account Management & Clients Retention Team Manage Best Doctors, Inc. Boston, MA Apr 18, 2013 $75,075
Key Client Manager/Captive Accounts Analyst Generali-U.S. Branch Parsippany-Troy Hills, NJ Jan 01, 2010 $75,000 -
$85,000
Manager Client Accounts & Sales Indus Group, Inc. Herndon, VA Jul 23, 2014 $70,958
Sales/Client Accounts Manager Xceltech Inc. Dunn Loring, VA Nov 01, 2014 $70,457
Sales/Client Accounts Manager Techizee, Inc. McLean, VA Sep 25, 2014 $69,915
Accounts Manager, Asia Clients Mid-Gulf Shipping Company, Inc. Slidell, LA Sep 19, 2014 $40,414
Client Solutions Account Manager Impactrx Inc. Horsham, PA Aug 31, 2013 $39,291

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Top Skills for A Client Account Manager

  1. New Clients
  2. Customer Service
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Developed relationships with 15 new clients, representing $700K in new 2015 revenue, exceeding quota by 125%.
  • Maintain client relationships and deliver quality customer service and post-sales support through daily contact and face-to-face meetings.
  • Monitored and audited financial statements, accounts receivables and information technology management services.
  • Succeeded in negotiations for 3 new accounts within 14 months that brought in an additional $86,000 of monthly revenue.
  • Managed company tax payments for an organizations annual payroll liabilities.

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Top 10 Best States for Client Account Managers

  1. New York
  2. Rhode Island
  3. Colorado
  4. Delaware
  5. New Jersey
  6. Virginia
  7. Massachusetts
  8. Pennsylvania
  9. Texas
  10. North Carolina
  • (2,315 jobs)
  • (121 jobs)
  • (893 jobs)
  • (87 jobs)
  • (911 jobs)
  • (1,030 jobs)
  • (1,121 jobs)
  • (1,139 jobs)
  • (2,624 jobs)
  • (890 jobs)

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