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Client Account Manager- Water Market, DC Metro Area

Jacobs Engineering Group Inc.
Herndon, VA
Do you enjoy helping to formulate winning strategies and proposals for water projects that allows a more sustainable world? If so, we'd like to connect with you regarding our Client Account Manager opportunity.

When you join our team you'll identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around a common vision of success. We'll look to you to represent Jacobs to the client in a positive, caring, solutions-delivery approach by engaging the broader firm.

You'll secure management commitment and influence/attract key staff for pursuits while advocating on the client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.

Your business acumen will grow when you develop trust and credibility with clients by engaging in business discussions to formulate winning and portfolio diversification solutions. Also, you'll identify higher levels of client engagement for executive sponsors.

We'll ask you to coach client service teams by coordinating and facilitating Go/No Go decisions, and helping to develop required sales costs aligned with opportunity potential and return on investment objectives. Regularly you'll actively engaging with your Client Account Partner (CAP) and client service teams by leading them through the disciplined sales process including developing the win strategy, proposal document, interviews and presentations.
Also, you'll lead a project team in the delivery of a key project, where appropriate.

At Jacobs, we're partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and engaging with these teams, as we work to build a company like no other.

* Bachelor's degree in a technical or business management or related work experience in lieu of a degree
* Progressive experience in engineering and/or related disciplines associated with the water market sector
* Proven track record of coordinating teams and winning work on an area or statewide basis
* Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview and win new work
* Strong business acumen
* Negotiations experience

Ideally, you'll also have:

* Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals
* Technical background/experience in delivering or managing large infrastructure projects or programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery
60d+ ago

Client Account Manager- Water Market, DC Metro Area

Jacobs
Arlington, VA
Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow.
**Your Impact:**

Do you enjoy helping to formulate winning strategies and proposals for water projects that allows a more sustainable world? If so, we'd like to connect with you regarding our Client Account Manager opportunity.

When you join our team you'll identify, charter, and lead client service teams comprised of multi-disciplinary project managers and regional practice leaders around a common vision of success. We'll look to you to represent Jacobs to the client in a positive, caring, solutions-delivery approach by engaging the broader firm.

You'll secure management commitment and influence/attract key staff for pursuits while advocating on the client's behalf by actively engaging the firm to address client needs and recommend strategic actions to optimize our business development investment and market share growth.

Your business acumen will grow when you develop trust and credibility with clients by engaging in business discussions to formulate winning and portfolio diversification solutions. Also, you'll identify higher levels of client engagement for executive sponsors.

We'll ask you to coach client service teams by coordinating and facilitating Go/No Go decisions, and helping to develop required sales costs aligned with opportunity potential and return on investment objectives. Regularly you'll actively engaging with your Client Account Partner (CAP) and client service teams by leading them through the disciplined sales process including developing the win strategy, proposal document, interviews and presentations.

Also, you'll lead a project team in the delivery of a key project, where appropriate.

At Jacobs, we're partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and engaging with these teams, as we work to build a company like no other.

**Here's What You'll Need:**

• Bachelor's degree in a technical or business management or related work experience in lieu of a degree

• Progressive experience in engineering and/or related disciplines associated with the water market sector

• Proven track record of coordinating teams and winning work on an area or statewide basis

• Sales knowledge on how to identify contracts well in advance, respond to RFPs/solicitations, interview and win new work

• Strong business acumen

• Negotiations experience

**Ideally, you'll also have:**

• Ability to lead an account team, set a vision and strategy, coach/mentor and motivate the team, reach within Jacobs to offer best-in-class solutions, manage commercial and legal negotiations, and close deals

• Technical background/experience in delivering or managing large infrastructure projects or programs is considered a positive and adds credibility in consulting, engineering, construction industry service offerings and delivery

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated\_files/employers/eeoc\_gina\_supplement.pdf) .

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.
30d ago

Client Account Manager

Advanced ICU Care
Remote
Hicuity Health, the leading high acuity telemedicine provider in the United States, is seeking a highly motivated and talented individual to join our team as a Client Account Manager. The Client Account Manager is a clinical representative of the company and serves as the key point of contact with assigned Hicuity Health client hospitals. The Client Account Manager is responsible for establishing and cultivating strategic relationships within assigned accounts, coordinating communications with the client, developing and implementing clinical initiatives to drive performance improvement, and resolve issues that might arise with assigned accounts in a thorough and timely manner. This is a remote position and the candidate can be located in Washington, D.C. or Pennsylvania.

Hicuity Health is the nation's leading provider of high acuity telehealth services, contracted to provide care to more than 100 hospitals in 27 states on a 24 x 7 x 365 basis. We are an organization that rewards creativity, collaboration, innovation and results. For more information, visit http://www.hicuityhealth.com/.
• Principal point of contact between Hicuity Health and its client hospitals.

• Responsible for cultivating and maintaining strong relationships with key hospital personnel, including ICU, medical teams and hospital leadership.

• Work closely with assigned client hospitals to assess performance and implement collaboratively-developed quality improvement initiatives to improve patient care and ICU utilization.

• Ensure ongoing client satisfaction through frequent communication and timely resolution of issues.

• Coordinate cross-department communications and functions to drive successful outcomes and service delivery to client accounts.

• During implementations, serve as the clinical lead responsible for development of workflows, formulary, and training initiatives, coordinate and deliver training to nurses and ICU staff, and serve as a liaison to clinical teams between Hicuity Health and the client.

• Coordinate monthly, quarterly and annual reviews designed to communicate both quantitative and qualitative measures of program performance

• Five years of clinical experience ; ICU setting preferred

• Minimum two years of experience in an Account Management, Client Relations or similar role

• Bachelor's degree required in a clinical field (RN, RT etc). Advanced degree or certification highly preferred

• Strong interpersonal skills with the ability to implement and manage change and build consensus in a collaborative, cross-functional team environment

• Excellent communication skills, both written and verbal, necessary to ensure clear, timely and accurate communication with all levels of Hicuity Health staff and client hospital

• Analytical, problem solving, and organizational skills necessary to balance multiple projects and accounts concurrently

• Clinical knowledge and understanding of ICU operations

• Proficiency in the use of Microsoft Office, including Outlook, Word, Excel, PowerPoint and other common business-related software

• Salesforce and Visio experience preferred

• Strong writing, proofreading and communication skills

• Travel as necessary; approximately 25% - 50%

•This position may be performed remotely within the United States except the State of Colorado.

Hicuity Health fuses a friendly and collegial work environment with high performance standards. Our compensation plans include base salary, annual bonus opportunity and competitive benefit programs.

Hicuity Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

External Company URL: http://www.icumedicine.com

Street: Remote
New
3d ago

Client Account Manager

Hicuity Health
Remote
Hicuity Health, the leading high acuity telemedicine provider in the United States, is seeking a highly motivated and talented individual to join our team as a
Client Account Manager . The Client Account Manager is a clinical representative of the company and serves as the key point of contact with assigned Hicuity Health client hospitals. The Client Account Manager is responsible for establishing and cultivating strategic relationships within assigned accounts, coordinating communications with the client, developing and implementing clinical initiatives to drive performance improvement, and resolve issues that might arise with assigned accounts in a thorough and timely manner. This is a remote position and the candidate can be located in Washington, D.C. or Pennsylvania. Hicuity Health is the nation's leading provider of high acuity telehealth services, contracted to provide care to more than 100 hospitals in 27 states on a 24 x 7 x 365 basis. We are an organization that rewards creativity, collaboration, innovation and results. For more information, visit http://www.hicuityhealth.com/ . Responsibilities • Principal point of contact between Hicuity Health and its client hospitals.
• Responsible for cultivating and maintaining strong relationships with key hospital personnel, including ICU, medical teams and hospital leadership.
• Work closely with assigned client hospitals to assess performance and implement collaboratively-developed quality improvement initiatives to improve patient care and ICU utilization.
• Ensure ongoing client satisfaction through frequent communication and timely resolution of issues.
• Coordinate cross-department communications and functions to drive successful outcomes and service delivery to client accounts.
• During implementations, serve as the clinical lead responsible for development of workflows, formulary, and training initiatives, coordinate and deliver training to nurses and ICU staff, and serve as a liaison to clinical teams between Hicuity Health and the client.
• Coordinate monthly, quarterly and annual reviews designed to communicate both quantitative and qualitative measures of program performance Qualifications • Five years of clinical experience ; ICU setting preferred
• Minimum two years of experience in an Account Management, Client Relations or similar role
• Bachelor's degree required in a clinical field (RN, RT etc). Advanced degree or certification highly preferred
• Strong interpersonal skills with the ability to implement and manage change and build consensus in a collaborative, cross-functional team environment
• Excellent communication skills, both written and verbal, necessary to ensure clear, timely and accurate communication with all levels of Hicuity Health staff and client hospital
• Analytical, problem solving, and organizational skills necessary to balance multiple projects and accounts concurrently
• Clinical knowledge and understanding of ICU operations
• Proficiency in the use of Microsoft Office, including Outlook, Word, Excel, PowerPoint and other common business-related software
• Salesforce and Visio experience preferred
• Strong writing, proofreading and communication skills • Travel as necessary; approximately 25% - 50% •This position may be performed remotely within the United States except the State of Colorado. Hicuity Health fuses a friendly and collegial work environment with high performance standards. Our compensation plans include base salary, annual bonus opportunity and competitive benefit programs. Hicuity Health provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
New
4d ago

Senior Client Account Manager (Remote)

Geek Powered Studios
Remote or Austin, TX
Geek Powered Studios is seeking a seasoned Account Manager. Our goal as a company is to be a partner to our clients by developing a thorough understanding of their business' needs and helping them achieve their goals. As an Account Manager, you will be the face of this effort. You will be their primary point of contact from onboarding through maintenance. Our AM team responds to tickets, leads regular cadence calls, oversees projects, provides education, and assists with identifying strategic initiatives. You will need to know the company's services inside and out.

In this role, you will often be called upon to provide technical support to customers or to provide training on our services. Our Digital Strategist will help to set the overall strategy, but you should be able to speak to it by discussing metrics and account performance. This is a customer service role more than a sales role, but since you will be speaking to the client more than anyone, we will look to you to help identify upselling opportunities so that our sales team can pick up the conversation from there.

Some clients will be harder to work with than others, so the successful candidate will thrive on relationship building and problem solving. You will need creativity, empathy, and the ability to excel in a fast-paced environment.
What skills and abilities would make you a great fit?

+ Agency experience with digital marketing - SEO and/or PPC skills will be invaluable in this role

+ Ability to translate business initiatives into actionable plans

+ Excellent client-facing and internal communication skills

+ Leadership skills in both problem solving and communication

+ Ability to handle ambiguity and be solution oriented

+ Excellent written and verbal communication skills

+ Ability to function well in a fast-paced environment under tight deadlines, while maintaining a positive, can-do attitude

+ A people-person who seeks harmony under challenging circumstances by communicating positively with team members, vendors, clients and executive leadership

+ Embrace working with fun, quirky, enthusiastic people

+ Love the rapid, unpredictable nature of a tech startup

+ Share our commitment to innovation, white glove service, and getting *** done

+ Excellent follow up skills and professionalism

+ High energy and a positive attitude a must

Responsibilities

+ Establish a close, personal relationship with your clients and ensure client retention

+ Report and escalate to management as needed

+ Successfully manage the relationship with the client and all stakeholders

+ Proactively monitor customer status, analyze performance, and work with team to achieve goals and KPIs

+ Resolve customer problems with customer support and resource teams

+ Manage account growth through white glove service and utilizing department resources

+ Develop a deep understanding of tools and gather and analyze data at basic account level

+ Serve as a liaison with clients; provide education and help them achieve a basic understanding of our services, their reports, and digital marketing in general

+ Provide campaign updates and ensure that our clients are satisfied with their business growth

+ Use independent judgment to work proactively to meet expectations

+ Collaborate with team members and other departments

+ Act as the client's ambassador to the internal account team

Requirements

*NOTE: You must submit a cover letter. We read them, we promise. Show us what you've got!

+ Minimum of 2 years experience in a sales, account management, or customer service role - ideally with 1 year including thought leadership, client facing and issue management

+ Minimum of 1 year experience in a digital marketing role - Agency experience is required

+ Some basic knowledge of Google Analytics

+ Bachelor's Degree or equivalent experience

+ Solid technical background with understanding and/or hands-on experience in digital marketing and web technologies

+ Ability to self-start and self-direct work in a fast-paced environment

+ Solid organizational skills including attention to detail and multi-tasking skills

+ Previous experience in managing cross functional teams and requirements

+ Excellent organization skills, including ability to manage multiple tasks and projects, and an ability to prioritize and meet deadlines

+ Knowledge in Digital Marketing, Pay Per Click campaigns and SEO is preferred

+ Must be able to successfully work remotely

+ Proof of eligibility to work in the US without sponsorship - must be physically located in the US

Who We Are

Geek Powered Studios is a small-but-mighty internet marketing agency founded in 2009 in south Austin. We do comprehensive internet marketing including SEO, PPC, Facebook ads, website design, and E-commerce for both local and enterprise clients. We love what we do, and we care about our clients. We fight tooth and nail to get results for each of them. As a team we tackle major campaigns and ever-evolving challenges in the digital marketing industry.

As Geeks, we place a lot of importance on doing things the right way - not the easy way, and we have built a strong reputation as a leader in the internet marketing world. In fact, we are a 2014 Torch Award winner, and award given by the BBB of Central Texas to businesses who exemplify marketplace ethics. We are known particularly for working only with one client per industry, per region, and defeating clients of much larger agencies in the search rankings. Geek Powered Studios has been featured in a wide variety of publications including Mashable, American Express Open Forum, and Tech Cocktail. We've also been recognized as one of Austin's 50 fastest growing companies.

WHAT IT'S LIKE TO WORK WITH US

Our company culture is a super casual environment. We like to Geek out over Smash Brothers, Star Wars, hot sauce and where to find the best tacos in town. We balance fun with hard work, and we celebrate success every chance we get. Covid-19 caused us to go remote and we discovered that it created more flexibility for our team and improved work-life balance while allowing us to really streamline our processes. It worked so well we decided to make remote work permanent. This opened up the door for us to hire the best possible people for each role, regardless of where they live. We now have Geeks across 6 different states!

THE PERKS OF BEING A GEEK

+ Competitive salary + uncapped PTO + paid holidays

+ Flexible start times

+ Fully remote/work from home

+ 401K or Roth with company match

+ Medical, dental, vision, life insurance plans available

+ Profitsharing after 1 year

+ Opportunities for team building and continuing education

Submit your resume and cover letter today!

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New
4d ago

Mining Environmental Client Account Manager - remote

Jacobs
Remote or Denver, CO
Our People & Places Solutions business - reinforces our drive to improve the lives of people everywhere and epitomizes the "why" of what we do - the tremendous positive impact and value our solutions bring to our communities and society as a whole. From facilities delivering life-saving therapies and ensuring clean water to enabling the connection of people through all modes of transportation and providing access to technology - we're integrating a multitude of these solution elements to build the smart environments of tomorrow.

Start your Jacobs career with a company that inspires and empowers you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow.
**Your Impact:**

When it comes to environmental consulting for the mining industry, we are focused on bringing the most value to our clients by balancing creative, innovative, and pragmatic solutions that meet our client's goals and objectives. Jacobs has provided a variety of environmental services for mine operators and mine sites for decades. Our long-term involvement with mining clients has enabled us to respond to changing economic and regulatory cycles in the mining industry and identify cost-effective, technically advanced, and timely solutions. We're looking for you to be a part of our growing business and help lead our mission:

**Mining supports the world's development. We support mining's commitment to protect the world's environment.**

We are seeking a Mining Environmental Client Account Manager (CAM) for our mining group to interact with and lead our top client accounts to grow our business. You'll participate on an established account with delivery teams working on projects and will provide leadership to enhance our collective understanding of how to deliver on client desired outcomes and gain strong client satisfaction. The team will look to you to facilitate collection of our knowledge regarding the client and their needs and set growth strategy and priorities for our business with the client.

As a Mining Environmental Client Account Manager, you will bring your team-focus, high energy, adaptability and commitment to lead and build teams of project managers and technical teams of scientists and engineers to deliver site programs and lead account growth. You'll apply your experience in all aspects of environmental services including but not limited to: mine and mill closure planning, soil, surface water and groundwater evaluation and restoration, stakeholder engagement, and regulatory agency interactions to develop strategies and work plans while championing safety, quality and thorough project organization.

This position can be located in our Colorado, Utah, Arizona, or Nevada offices, and will involve working on mine closure, environmental remediation and compliance projects across North America. This position will officially be remote with flexibility of working in the office. You'll grow your career as you interact with key clients to grow our business while building and mentoring staff of all levels. By driving consistency and innovation across our environmental projects, you'll help your team achieve our clients' goals.

At Jacobs, we're partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and engaging with these teams, as we work to build a company like no other.

Bring your drive and determination, and we'll help you grow - delivering innovative mine remediation solutions, together.

This is a remote position. #LI-Remote

Jacobs health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits, employee stock purchase plan, health benefits, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave. Typical salary range for this position is $99,300 to $155,200, and is commensurate with experience relative to the position.

**Here's What You'll Need:**

+ Bachelor's degree in geology, environmental engineering, civil engineering, geotechnical engineering, environmental science or other closely related technical degree

+ Professional experience in mine environmental characterization/remediation projects

+ Portfolio management and business development experience

+ Experience in account management, positioning for project, preparing proposals, and seeing projects through contract negotiations

+ Thorough experience with top tier mining clients (Barrick, Newmont, Freeport, Rio Tinto) with sites around North America.

**Ideally, You'll Also Have:**

+ High level existing contacts and strong relationships with top tier mining clients

+ Experience managing large mine remediation programs

+ Master's degree in engineering, Environmental, or closely related degree.

+ Professional Engineer, Geologist or Project Management Professional (P.E., P.G, or PMP) or ability to obtain and maintain

+ Recognition in the mine environmental industry with current participation in societal and community activities

+ Working knowledge of mine site remediation, federal and state regulations (CERCLA and RCRA)

\#ges21

Jacobs is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, ancestry, sex (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, medical condition, marital or domestic partner status, sexual orientation, gender, gender identity, gender expression and transgender status, mental disability or physical disability, genetic information, military or veteran status, citizenship, low-income status or any other status or characteristic protected by applicable law. Learn more about your rights under Federal EEO laws (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) and supplemental language (https://www.eeoc.gov/sites/default/files/migrated\_files/employers/eeoc\_gina\_supplement.pdf) .

At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. With $13 billion in revenue and a talent force of more than 55,000, Jacobs provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.
New
4d ago

Mining Environmental Client Account Manager - remote

Jacobs Engineering Group Inc.
Remote or Denver, CO
When it comes to environmental consulting for the mining industry, we are focused on bringing the most value to our clients by balancing creative, innovative, and pragmatic solutions that meet our client's goals and objectives. Jacobs has provided a variety of environmental services for mine operators and mine sites for decades. Our long-term involvement with mining clients has enabled us to respond to changing economic and regulatory cycles in the mining industry and identify cost-effective, technically advanced, and timely solutions. We're looking for you to be a part of our growing business and help lead our mission:

Mining supports the world's development. We support mining's commitment to protect the world's environment.

We are seeking a Mining Environmental Client Account Manager (CAM) for our mining group to interact with and lead our top client accounts to grow our business. You'll participate on an established account with delivery teams working on projects and will provide leadership to enhance our collective understanding of how to deliver on client desired outcomes and gain strong client satisfaction. The team will look to you to facilitate collection of our knowledge regarding the client and their needs and set growth strategy and priorities for our business with the client.

As a Mining Environmental Client Account Manager, you will bring your team-focus, high energy, adaptability and commitment to lead and build teams of project managers and technical teams of scientists and engineers to deliver site programs and lead account growth. You'll apply your experience in all aspects of environmental services including but not limited to: mine and mill closure planning, soil, surface water and groundwater evaluation and restoration, stakeholder engagement, and regulatory agency interactions to develop strategies and work plans while championing safety, quality and thorough project organization.

This position can be located in our Colorado, Utah, Arizona, or Nevada offices, and will involve working on mine closure, environmental remediation and compliance projects across North America. This position will officially be remote with flexibility of working in the office. You'll grow your career as you interact with key clients to grow our business while building and mentoring staff of all levels. By driving consistency and innovation across our environmental projects, you'll help your team achieve our clients' goals.

At Jacobs, we're partnering across the globe to create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you'll commit to supporting and engaging with these teams, as we work to build a company like no other.

Bring your drive and determination, and we'll help you grow - delivering innovative mine remediation solutions, together.
This is a remote position. #LI-Remote

Jacobs health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules and opportunities to work remotely, educational reimbursement, retirement benefits, employee stock purchase plan, health benefits, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave. Typical salary range for this position is $99,300 to $155,200, and is commensurate with experience relative to the position.

* Bachelor's degree in geology, environmental engineering, civil engineering, geotechnical engineering, environmental science or other closely related technical degree
* Professional experience in mine environmental characterization/remediation projects
* Portfolio management and business development experience
* Experience in account management, positioning for project, preparing proposals, and seeing projects through contract negotiations
* Thorough experience with top tier mining clients (Barrick, Newmont, Freeport, Rio Tinto) with sites around North America.

Ideally, You'll Also Have:

* High level existing contacts and strong relationships with top tier mining clients
* Experience managing large mine remediation programs
* Master's degree in engineering, Environmental, or closely related degree.
* Professional Engineer, Geologist or Project Management Professional (P.E., P.G, or PMP) or ability to obtain and maintain
* Recognition in the mine environmental industry with current participation in societal and community activities
* Working knowledge of mine site remediation, federal and state regulations (CERCLA and RCRA)

#ges21
New
6d ago

Account Manager - Client Contracts - Curascript SD

Cigna
Remote
The Account Manager - Client Contracts is responsible for managing strategic procurement accounts and portfolios for CuraScript SD. This role's primary responsibility is to support strategic accounts' business needs and align internal stakeholders. This position is responsible for tactical and strategic communications to internal and external stakeholders. This role aligns and coordinates portfolio management, contract management, implementation, information technology, reporting, sales, accounting and finance on behalf assigner accounts. This role contributes to procurement process improvement initiatives.
ESSENTIAL FUNCTIONS Manage daily account management activities and escalations. Work with internal customers and accounts to understand trends, identify opportunities, ensure limited service disruptions and assist in root cause analysis and corrective action. Manage overall account relationship and provide updates to leadership. Possess solid written and verbal communication skills. Communicate with all levels of management and both internal and external customers and possess solid follow through skills, attention to detail and ability to handle multiple tasks and daily deadlines. QUALIFICATIONS Bachelors or Masters degree preferred, High School Diploma required. 5+ years of relevant procurement, supply chain or account management experience; 3+ years with Bachelors, or 1+ years with a Masters is preferred. Healthcare or pharmacy experience is a plus. Advanced proficiency in Microsoft Office, and experience with Business Objects is a plus. Demonstrated ability to interface with internal customers in a professional and ethical manner. Comfortable handling solving complex situations in a high-speed environment. Solid written and verbal communication and time management skills. Basic financial and business acumen. For positions that are Flex/WFH: This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location. Employees must be fully vaccinated if they choose to come onsite. This position is not eligible to be performed in Colorado. About Cigna Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make? Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
16d ago

Account Manager - Client Success

Dentsu Aegis Network
Columbia, MD
Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. For more than 30 years, Fortune 1000 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios. The agency's heritage in data, technology, and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive people-based marketing strategies. Its combined strengths in performance media, customer experience, customer relationship management, loyalty, and enterprise marketing technology drive improved marketing results and competitive advantage. With 9,600+ employees, Merkle is headquartered in Columbia, Maryland, with 50+ additional offices throughout the US, EMEA, and APAC. In 2016, the agency joined the Dentsu Aegis Network. For more information, contact Merkle at 1-877-9-Merkle or visit www.merkleinc.com.
Job Description Account Managers play a pivotal role in maintaining client satisfaction and loyalty by ensuring exceptional service and creating value for clients leveraging strong project management, interpersonal, and negotiation skills. Account Managers are ultimately responsible for the day-to-day execution of our client's marketing strategies across the Merkle portfolio. By ensuring marketing and support activities are executed in a timely and efficient manner, Account Managers directly impact ours and our client's success each day. Managers are in daily contact with client contacts at all levels of the organization as well as internal leadership. Managers are looked to as key resources on the client teams to ensure the quality of client deliverables from across various Merkle business units, that Merkle's services continually meet the client expectations, and take action to resolve issues as they arise. Managers have a strong understanding of CRM strategy and are able to contribute to its development and testing using their understanding of analytics. Key Responsibilities * Serves as the primary liaison between the client and Merkle business/support teams * Coordinates and manages internal and external client meetings; responsible for daily communication with key client contacts. * Ensures timeliness and quality of client deliverables including - project trackers, reports, change requests, and presentations. * Ensures on time and accurate program execution * Serves as primary point of contact for error resolution * Produces and interprets project and resource reports for internal and external reference * Effectively manages projects including - tracking project milestones, approvals. * Handles document storage, maintaining meeting calendar/schedule, agendas and tracking actions and outcomes, team lists. Qualifications Advanced Skills and Proficiency Required in the Following Areas: * Project Management * Account Management * Client Satisfaction * Account Administration * Strong project management, interpersonal, and communication skills * Ability to multi-task and work well in a fast-paced environment Experience: * 3-5 years of client services/account management in a direct marketing agency or a combination of agency/client side. * 2-4 years vertical experience and needs to be aligned with specific job/role requirements. It may be in any of the following areas: * Creative management experience is mandator * CRM (customer relationship marketing) program managemen * Campaign management * Database marketing/Tech background is a plus * Direct marketing * Digital Marketing * Proven experience managing client relationships, ability to manage expectations and remain aligned with client through changing priorities * Proven ability to analyze problems and produce a viable solution * Proven experience managing projects with cross-functional remote teams * Ability to work well in a fast-changing environment Other: * Bachelor's degree required * Analytically minded, specifically comfortable with data, trends and story-telling Additional Information We are champions for meaningful progress and we strive to be a force for good-for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. All your information will be kept confidential according to EEO guidelines. #LI-KS1
New
4d ago

Client Account Manager|Hybrid Remote/In Office (San Francisco Applicant Only)

Helpmates Companies
Remote or San Francisco, CA

Job Title: Client Account Manager

Schedule: 7:30 am – 4:30 pm, Mon – Fri (Hybrid/Remote, 3 days in office and 2 days remote)
**Must be a San Francisco resident to apply**

Helpmates is partnering with one of the industry leaders in investment consultant with an international presence. We offer advisory services to investors, institutional investors, financial and intermediaries, including alternative investments. Our client focuses on Hedge Funds, Private Equity, Real Assets, and Real Estate. They provide Portfolio Advice, Research, Analytics, and Implementation services and are committed to non-discretionary advice, fixed fee pricing and independence.

Job Summary:
We seek a positive and dynamic Client Account Manager to join our San Francisco office. They will oversee and support all duties in the office and ensure that the office constantly meets goals and objectives.

The Client Account Manager role sits within the Portfolio Group. This Function is the channel through which our office provides investment advice to its clients and interacts with them daily. This position is the liaison between the clients and advises investors regarding complex investments in alternative asset classes.

The Client Account Manager Responsibilities:
• Liaison between clients and to ensure the delivery of advisory services are communicated in a professional and in-depth manner
• Gain in depth knowledge of the client’s interests and will identify cross selling opportunities
• Partner with Portfolio Analysts to prepare portfolio, strategy, and fund level research for clients; this may include summarizing salient points from Company research pieces and preparing quantitative analysis (performance, risk, etc) as requested by clients
• Proactively review and highlight new Company research to clients based on their current and/or potential portfolio(s)
• Responsible for monthly feedback regarding client interactions and satisfaction
• Become fluent in Company industry initiatives to independently explain our positions, garner feedback and liaise with the appropriate Company representative
• Manage new client account set up and provide training of systems and tools to assigned clients through online and in person demonstrations
• Monitor and maintain client due diligence requests, budgets, and client preferences
• Arrange and participate in regular conference calls and face to face meetings between clients and Company analysts or external Investment Managers
• Ensure client deliverables are prepared, reviewed and presented to clients in a timely and accurate manner, to meet deadlines imposed by management and clients. If circumstances hinder the ability to meet a deadline, effectively and proactively communicate this with management and clients
• Ensure the internal database and knowledge management system are maintained with up to date information on the clients
• Actively participate in the planning and execution of Company Events as requested. Participate in the promotion and registration of all Client events
• Report potential conflicts to and work with compliance to ensure appropriate disclosures appear on research reports

Client Account Manager Desired Qualifications:
• Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.
• Strong literacy in Microsoft Office
• Administration experience
• Experience with portfolios or pensions is a plus
• Excellent business writing skills

Stay connected with Helpmates!
Twitter - @helpmates_Jobs
Instagram - @helpmates_staffing
Facebook - @HelpmatesStaffing
LinkedIn – Helpmates Staffing Services

Helpmates is an Equal Opportunity Employer (EOE). We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Employment and Housing Act (FEHA).

#HSIR

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Average Salary For a Client Account Manager

Based on recent jobs postings on Zippia, the average salary in the U.S. for a Client Account Manager is $73,078 per year or $35 per hour. The highest paying Client Account Manager jobs have a salary over $125,000 per year while the lowest paying Client Account Manager jobs pay $42,000 per year

Average Client Account Manager Salary
$73,000 yearly
$35 hourly
Updated October 17, 2021
42000
10 %
73000
Median
125000
90 %

Highest Paying Cities For Client Account Manager

0 selections
CityascdescAvg. salaryascdescHourly rateascdesc
Parsippany-Troy Hills, NJ
$96,274
$46.29
New York, NY
$94,546
$45.45
Denver, CO
$92,194
$44.32
San Francisco, CA
$84,010
$40.39
Carson City, NV
$83,242
$40.02
Salem, OR
$81,580
$39.22

5 Common Career Paths For a Client Account Manager

Project Manager

Project managers oversee a specific project related to the organization's business. They manage the whole project from inception to evaluation. They initiate planning with involved departments, follow-through on the plans, ensure smooth execution of the plans, and evaluate the project for further improvements should these be needed. In line with this, project managers also ensure that the project is cost-efficient and well within the budget. They also manage the different work teams involved in the project and ensure that things are running smoothly on this aspect as well.

Senior Account Manager

A senior account manager is in charge of managing and overseeing accounts in sales work, ensuring to meet all sales targets. Among the tasks of a senior account manager includes taking the lead and supervising workforce to its efficiency, devising strategies, and coming up with new opportunities to boost sales and strengthen client base. Moreover, it is also the task of a senior account manager to engage with clients, focusing on networking to attain better deals.

Client Services Manager

A client services manager, also known as client relations manager, is a professional responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

Information Technology Project Manager

An information technology project manager is responsible for supervising the technology department, ensuring that all tasks are being done by following technological strategies and solutions. Information technology project managers' duties include monitoring the technology team's daily operation, handling team members' concerns, managing customers' inquiries and complaints, helping team members' in achieving their professional growth, creating reports, sharing updates during team and board meetings, and maintaining effectivity of operational procedures. An information technology project manager must have excellent leadership and decision-making skills to decide on the best strategies in meeting the company's objectives.

Director

Directors work in show business, whether in a film, a television show, or a theatre production. They are responsible for bringing the material to life. They work with the writers to get a clear vision of how the production should look. They lead the production team in planning for the production, identifying filming or rehearsing schedules, casting for roles, and other aspects that need to be decided upon. Directors provide direction to the actors to ensure that the actors understand their role and will be able to effectively convey emotions to the audience. They also manage all other crew members and communicate their expectations clearly so that everyone on the set is working towards one vision.

Illustrated Career Paths For a Client Account Manager