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Client account manager work from home jobs

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  • Client Engagement Executive - Remote

    INDI Staffing Services

    Remote job

    At INDI, we're passionate about empowering individuals and businesses worldwide. Our cutting-edge recruiters connect leading companies with top talent, fostering a dynamic environment where innovation thrives. Join us in shaping the future of work. Overview of the role: The Client Engagement Executive position focuses on generating new business opportunities through relationship development with leads and clients. This role combines proactive sales strategies with client relationship management to convert prospects into clients with expectations for travel and client interactions. Key responsibilities: - Responding quickly and efficiently to a high volume of inbound leads. - Proactively seeking new sales opportunities through cold calling, emails, networking and social media. - Effectively presenting our company to potential clients through remote and in-person meetings. - Creating frequent reviews and reports with sales and financial data. - Negotiating and closing deals with new and existing clients. Requirements: - B2B Sales Experience: Minimum of 5 years B2B Field sales experience targeting US clientele. - Proven Performance: Demonstrated results of closing deals and developing long-term client relationships. - Business Development: Experience hunting new clients, cold calling and closing deals. - Marketing Knowledge: Thorough understanding of marketing and negotiating techniques. - Location: Must be based in San Francisco or New York. - Additional skills preferred: - Industry Experience: Experience selling staff augmentation services (on-site or off-shore). - Technical Knowledge: Understanding of SDLC terminology, processes and roles. - Market Familiarity: Experience in software development outsourcing industry. - Regional Expertise: Experience with LATAM software outsourcing. - Leadership: Recent, relevant Sales Team management experience. What to expect from us: - Home Office Setup: Complete hardware provision for your workspace. - Flexible Hours: Design your own work schedule for optimal work-life balance. - Paid Leave: PTO, parental leave, and other special leaves. - Competitive Compensation: Payment well above market average. - Healthcare Benefits: Vision and Dental coverage. - Insurance Coverage: Life Insurance and 401K Plan. - Operational Support: Strong sales operations and travel & events coordination teams. - Growth Opportunities: Develop at the speed of your learning curve. - Dynamic Work Culture: Diverse and multicultural environment. - Innovation-Driven Environment: Support and resources for professional growth. If you are interested in being part of a team composed of the best professionals and working 100% goal-oriented in an innovative environment, do not hesitate to apply!
    $118k-207k yearly est. 1d ago
  • Account Operations Manager :: Hybrid - Columbus OH

    Strategic Systems Inc. 4.4company rating

    Remote job

    Title: Account Operations Manager Duration: Full-Time We re looking for an Account Operations Manager who can blend strong technical support experience with relationship-focused client management. This role supports multiple business partners, ensures smooth service delivery, and drives continuous improvement across IT operations. You ll be the go-to point of contact for escalations, performance reviews, and operational alignment ideal for someone who naturally balances technical depth with polished communication. Key Responsibilities Build strong working relationships with client stakeholders and internal delivery teams Understand business needs and translate them into actionable technical requirements Function as the primary escalation point for service issues and technical inquiries Track service delivery performance and ensure commitments are consistently met Prepare root cause analyses and follow-up action plans after major incidents Lead account review meetings, strategy discussions, and status presentations Identify opportunities to streamline processes, enhance service quality, and introduce improvements Monitor account metrics and generate regular performance reporting Prioritize and coordinate multiple concurrent initiatives across assigned accounts Stay updated on emerging technologies relevant to client environments Must-Have Skills (Highly Specific What the Client Truly Wants) These are non-negotiable and should be clearly visible on a resume: ServiceNow Hands-on experience with Incident, Problem, Change, and reporting ITIL v3 or v4 Certification Required (not optional) Healthcare or Medicaid industry experience Must have direct exposure 3+ years in technical support or service desk operations Strong understanding of Windows & Linux operating environments Knowledge of networking fundamentals (TCP/IP, DNS, DHCP, etc.) Experience generating detailed Root Cause Analysis documentation Ability to monitor SLAs, interpret performance metrics, and drive service improvements Professional communication and client-facing escalation handling Ability to manage multiple technical projects or operational workstreams at once Preferred Skills (Not required, but adds value) Experience managing multiple account portfolios Familiarity with cloud-based tools or enterprise architectures Exposure to process automations or optimization initiatives Experience preparing executive-level reports and dashboards Don t Apply If You have no experience in healthcare or Medicaid systems You are not ITIL certified You have never worked with ServiceNow You do not have at least 3 years of hands-on technical support experience You cannot handle on-call responsibilities when needed You lack foundational skills in Windows, Linux, or networking basics
    $40k-63k yearly est. 4d ago
  • Hematology Clinical Account Manager/ Sr. Clinical Account Manager (Cleveland, OH)

    Sobi-Swedish Orphan Biovitrum AB (Publ

    Remote job

    Statistics show that women and underrepresented groups tend to apply to jobs only if they meet 100% of the qualifications. Sobi encourages you to change that statistic and apply. Rarely do candidates meet 100% of the qualifications. We look forward to your application! At Sobi, each person brings their unique talents to work as a team and make a difference. We are dedicated to developing and delivering innovative therapies to improve the lives of people who live with a rare disease. Our edge comes from our team of people and our commitment to patients. Our Mission And Culture At Sobi North America Get Us Excited To Come To Work Every Day, But Here Are a Few More Reasons To Join Our Team Competitive compensation for your work Generous time off policy Summer Fridays Opportunity to broaden your horizons by attending popular conferences Emphasis on work/life balance Collaborative and team-oriented environment Making a positive impact to help ultra-rare disease patients who are in need of life saving treatments Job Description The Clinical Account Manager (CAM) acts as the primary customer contact for sales demand creation by executing marketing strategy and promoting Sobi products as lead by the Regional Sales Director. In this strategic role, the CAM provides current and comprehensive clinical knowledge of Sobi's products and effectively communicates the on-label clinical benefits of the products. As a sales leader, the CAM is expected to achieve territory sales by executing Plan of Action (POA) marketing strategies, which includes delivering branded sales messages to customers, representing Sobi at local meetings, and achieving or exceeding sales targets. Please note this is a remote position but candidate must reside within the territory (Cleveland, OH) Responsible for representing Sobi's products and services to a defined customer base, generating and growing sales and consistently achieving or exceeding sales goals within a specific geographic area and actively promotes the appropriate use of Sobi products to healthcare professionals in accordance with all Corporate, PhRMA, and OIG guidelines Comprehensive understand of Sobi and competitor products in their therapeutic area, and an in-depth knowledge of the disease states. Develops and implements a territory business plan to meet customer needs and achieve sales goals and weekly analysis of territory sales data to help prioritize physician targeting and ensure accurate reporting of physicians Strict compliance with all regulatory agencies, state, and federal law is required. Prepares territory budget plans for customer contacts, local symposia, and other miscellaneous external expenditures Assists in the identification and resolution of issues and opportunities and communicates proactively to sales and marketing management. Reports all adverse events to Sobi's Drug Safety department as appropriate per required guidelines Performs all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc. Qualifications Located within the territory BA/BS in business or science Minimum of 5 years' with dedicated hospital selling experience in the Pharmaceutical or Biotechnology industry, with minimum of 3 years' specialty sales experience in the Pharmaceutical or Biotechnology industry A CAM will have a minimum of 3 years' of biologics sales experience that will utilize a specialty pharmacy or 8 years with dedicated hospital selling experience. Experience with a transition of care/patient journey process from the hospital to the outpatient setting Demonstrated history of high sales performance Experience with single source pharmacies, reimbursement programs, managed care, and formulary Strong work ethic, ability to develop priorities, and manage time appropriately in a large, assigned geography. Travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in, or located near given geographic territory (relocation will not be provided) This individual will also be responsible for accurately performing all administrative functions require of the position, including reporting call activity and customer information into the appropriate call reporting system in a timely manner, submitting expenses, etc., and travel within the assigned territory, including overnights, which could be as high as 40-50% in some cases. Must be based in or located in close proximity to given geographic territory (relocation will not be provided). Additional Information Compensation and Total Rewards at Sobi At Sobi, we are dedicated to providing our employees with a comprehensive and industry-competitive total rewards package. Our compensation philosophy is designed to recognize and reward talent, ensuring that your contributions are valued and reflected in your overall rewards. Benefits Your total compensation at Sobi goes beyond just your base salary and annual bonus. It also includes a robust suite of benefits, such as: A competitive 401(k) match to support your financial future. Tuition and wellness reimbursements to invest in your personal and professional growth. A comprehensive medical, dental, and vision package to prioritize your health and well-being. Additional recognition awards to celebrate your achievements. The base salary range for this role is 120,000 - 190,000. Each individual offer will be determined based on several factors, including your experience, qualifications, and location. Additionally, this role is eligible for both short-term and long-term bonuses, as outlined in the plan details. All Sobi employees need to demonstrate behaviors in line with Sobi's core values: Care, Ambition, Urgency, Ownership and Partnership. Are you ready to be on the Sobi team? Come join a culture that empowers every person to be the person that makes a difference for rare disease. Why Join Us? We are a global company with over 1,700 employees in more than 30 countries and are committed to the societies where we operate. With a deeply skilled management team directing our day-to-day wins, and a Board with a stellar track record, we're ready to take on the world's diseases, ailments and adversity. Our people believe they have the power to make a positive impact in others' lives because that's exactly what we do here. If you're seeking a career that taps into your talents in a way that makes the world a better, healthier place, we just may have a job for you. We know our employees are our most valuable asset, and our culture conveys that. We offer a competitive benefits package, to support the health and happiness of our staff. Sobi Culture At Sobi, we refuse to accept the status quo. This is because we have witnessed first-hand the challenges facing those affected by rare diseases, and have used this knowledge to shape our business to find new ways of helping them. As a specialized biopharmaceutical company, we are dedicated to rare diseases. And we see this focus as a strength. By effectively turning our research into ground-breaking treatments, we help make medicine more accessible and open up more possibilities for patients and more opportunities for those caring for them. This has been our approach since day one, but we know we can't change the world of rare diseases on our own. Accomplishing this requires strong partnerships with patients, partners and stakeholders across the entire value chain. Together, we define how our business can create solutions that serve the needs of those affected by rare diseases while facilitating sustainable growth. An Equal Opportunity Employer Sobi is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at Sobi are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, protected veterans and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status or protected groups by the laws or regulations in the locations where we operate. Sobi is an affirmative action and equal opportunity employer. Disabled/Veterans. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access this website to apply for a vacancy as a result of your disability. You can request reasonable accommodations by sending an email to ******************* COVID-19 Policy For the safety of our employees and all individuals with whom we interact professionally, Sobi North America requires all new hires in the U.S. to be fully vaccinated for COVID-19 with proof of vaccination status. We will consider requests for reasonable medical or religious accommodations, as well as any state-specific exemptions, as required by applicable law.
    $73k-118k yearly est. 2d ago
  • Customer Success Manager

    Talentoma

    Remote job

    Job Title: Remote Customer Success Manager Hourly Pay: $5900 - $6800/month We are seeking a passionate and proactive Customer Success Manager to join our remote team. In this role, you will help ensure that customers achieve their goals using our products and services while nurturing long-term relationships. If you enjoy working closely with clients, improving retention, and driving success, this is the ideal opportunity for you! Job Responsibilities: Onboard new clients and guide them to maximize the value of our products Address specific client needs by explaining product features and benefits Monitor customer health and proactively reach out to ensure ongoing success Develop and implement strategies to improve customer retention and growth Collaborate with product and support teams to resolve any customer issues Analyze customer feedback and trends to drive improvements in service offerings Qualifications: Strong communication and relationship-building skills Prior experience in customer success, account management, or support roles Ability to analyze data to identify trends and resolve customer pain points Comfortable using CRM software and customer management tools Self-motivated with the ability to work independently in a remote environment Reliable high-speed internet and a quiet, dedicated workspace Perks & Benefits: 100% work from home flexibility Competitive hourly pay: $34 - $39 Paid training and continuous professional development Opportunities for career advancement in customer success or leadership roles Flexible hours with options for weekend or evening shifts Supportive team culture with open communication
    $5.9k-6.8k monthly 4d ago
  • (Remote) Account Manager - Outdoor Lawn & Garden

    Szco Supplies Inc.

    Remote job

    Founded in 1984, SZCO Supplies Inc offers a broad portfolio of knives, edged tools, and related products for work, outdoor recreation, hobbyists, collectors, and home use. We design, develop, and introduce over 100 new products annually under premium brands such as Rite Edge and Sierra Zulu, and in-demand licenses like DeWalt and US Army. With same-day shipping and dropship fulfillment capabilities, we are uniquely positioned to serve distributor, retail, and eCommerce channel customers. Our headquarters and distribution center is located in Baltimore, MD. Role Description: We're looking for a driven, relationship-focused Territory Sales Manager to lead growth our new lawn and garden product line. This role is responsible for managing and expanding key relationships with CO‑OP and hardware retail accounts, including Do‑It‑Best, Ace, True Value, and independent retailers. The ideal candidate will bring a background in consumer goods or outdoor tools and understand the seasonal rhythms of the lawn & garden retail category. You'll be a key member of our sales team, serving as the face of our brand in the field-identifying growth opportunities, executing promotions, and collaborating cross-functionally with internal teams to meet account goals. Key Responsibilities: Own and grow sales focusing on hardware, CO-OP, and lawn & garden retail accounts Manage and expand relationships with key channel partners, including Do‑It‑Best, Ace Hardware, True Value, and regional garden centers Present and sell seasonal programs, product launches, and promotional opportunities to buyers and retail decision-makers Prospect and onboard new accounts, identifying opportunities for product placement and merchandising support Collaborate with internal sales support, product, supply chain, and marketing teams to meet customer needs and performance targets Track performance and manage territory planning using our ERP and sales reporting tools Participate in trade shows, customer visits, and territory travel (~30%) to maintain high-touch account service Provide market feedback on trends, competitive activity, and opportunities for product or program improvement Qualifications: 3-5+ years of experience in territory sales, key account management, or channel sales in a consumer goods category Proven track record selling into hardware, CO‑OP, or outdoor retail channels - experience with Ace, Do‑It‑Best, True Value, Orgill is strongly preferred Strong interpersonal skills and ability to build relationships with buyers, store managers, and distributor reps Self-starter comfortable working remotely and managing a territory independently Proficiency with CRM tools and Microsoft Office (Excel, PowerPoint, Outlook) Willingness to travel (~25-30%) What We Offer: Competitive base salary + commission Remote work flexibility Medical, dental, and vision benefits Paid time off and holidays Opportunity to join a fast-growing brand in the outdoor products category
    $51k-88k yearly est. 4d ago
  • Sales Account Manager

    The Bazaar 3.7company rating

    Remote job

    Location: On-site at The Bazaar Headquarters// Remote Work Optional depending on experience and job fit. Job Type: Full-Time Compensation: Total On Target Earnings is 105K. 75K base +1% of sales (uncapped commission) About The Bazaar: The Bazaar is a 65-year-old, family owned, leader in the closeout and off-price distribution industry, specializing in consumer-packaged goods (CPG). With a strong reputation for sourcing and distributing high-quality products at unbeatable prices, we serve a diverse range of retailers and businesses. Our team is dedicated to delivering exceptional value and fostering long-term partnerships in the marketplace. Who this Job is perfect for: A person with Experience and Passion for CPG distribution selling to retailers, E-com, and Wholesalers around the world. A gritty and high energy salesperson who builds relationships very well. Someone who thrives in a family business environment. This is not a corporate culture, we believe in quick decisions, hustle, and total honesty. You will be judged on your effort and performance daily! You will spend a ton of time building meaningful relationships with your customers, this is a great job for someone who loves people. Position Overview: We are seeking a Account Manager to drive revenue growth, expand customer relationships, and manage key accounts in the closeout and off-price retail space. The ideal candidate will have a proven track record in sales, strong negotiation skills, and experience in CPG, distribution, or wholesale trade. This role requires a strategic thinker who can identify new opportunities, manage complex deals, and build lasting partnerships with retailers and suppliers. Key Responsibilities: In collaboration with leadership, develop and execute a strategic sales plan to expand market presence and revenue streams. Manage and grow existing customer accounts by identifying, selling and building strong relationships across all departments in your assigned national accounts. Actively seek new business opportunities at the national and regional levels. Build and maintain strong relationships with key decision-makers (C-Level) at retail partners. Negotiate pricing, terms, and contracts to maximize profitability. Stay ahead of industry trends, market conditions, and competitor activities. Collaborate with internal teams (procurement, logistics, and finance) to ensure seamless execution of deals. Meet and exceed sales individual and team targets through proactive pipeline management and customer engagement. Utilize CRM and ERP systems to track sales performance, customer interactions, and forecasts. Qualifications & Skills: Ideally you have 5-10 years of experience in sales, account management, or business development, preferably in CPG, wholesale, or closeout distribution. Strong negotiation, communication, presentation and interpersonal skills. Ability to manage complex sales cycles and close high-value deals. Proven ability to meet or exceed sales targets and revenue goals. Proficiency in CRM and ERP systems for tracking sales performance. Excellent analytical and problem-solving skills (Big deal these days) Detail-oriented and research-driven individual Outstanding time management and organizational skills. Ability to prioritize daily work flow well. Ability to travel as needed to meet with customers and attend industry events. Why Join Us? Competitive salary with performance-based incentives. No cap on earnings. Opportunity to work with a Family-owned company in a fast-paced industry. Collaborative team environment with opportunities for career growth. Exposure to a diverse portfolio of products and customers. You will build and run your own book of business. You will "eat what you kill", so to speak.
    $30k-47k yearly est. 2d ago
  • Sales Managers

    Mercor

    Remote job

    ## **About the Role** Mercor is seeking experienced **Sales Managers** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn
    $53k-103k yearly est. 42d ago
  • Enterprise Client Executive

    Level Access 4.2company rating

    Remote job

    Interested in working for a company that provides you a chance to grow professionally, give back to society, and make money doing it? If so, Level Access may be the right company for you. Level Access helps companies design and enhance their IT systems - including websites, web applications, software, hardware, and services - so they are usable by people with disabilities. In the same way that buildings must conform to the Americans with Disabilities Act (ADA) modern web sites and applications must be accessible to people with disabilities or face legal liability. Level Access allows organizations to address these risks through software, training, and consulting solutions. This ensures that people with disabilities have equal access to, and use of, IT systems. With over 1000 public and private sector customers, Level Access is the leader in the growing field of accessible IT solutions. Level Access's flagship product offering, AMP (Accessibility Management Platform), is the industry's first on-demand solution that integrates the business and technical aspects of complying with regulations such as Section 508, ADA, and WCAG. Role Overview: We are seeking a seasoned Enterprise Client Executive to drive growth and success across our largest enterprise accounts and high-potential prospects. This role encompasses the full customer lifecycle, from prospecting to new logo win to renewal, with a focus on expanding relationships and revenue within large US corporations and their subsidiaries. As an Enterprise Client Executive, you will own a Recurring Book of Business metric and an Incremental New Business metric, contributing to the acquisition, growth, and retention of our most strategic clients. You'll work in close partnership with cross-functional teams, including Solutions Engineers, Customer Success Managers, Professional Services Delivery Consultants, Sales Development Representatives and Field Marketing. Key Responsibilities: Territory Management: Manage a portfolio of strategic enterprise accounts and high-potential prospects. Develop account strategies to maximize growth and renewal opportunities. Customer Lifecycle Management: Own the full lifecycle of the customer journey, including: Prospecting and pipeline development Opportunity management and qualification Pitch and proposal development Closing new business opportunities Seamless handoff to onboarding and enablement teams Managing the renewal process to ensure high retention rates Collaboration: Partner with internal teams, such as Solutions Engineers, Customer Success, and Marketing, to deliver tailored solutions that drive customer outcomes. Relationship Building: Cultivate strong relationships with key stakeholders across client organizations, including C-suite executives. Market Expertise: Stay informed about industry trends, competitive landscape, and customer challenges to position our solutions effectively. Performance: Consistently achieve or exceed sales targets for recurring revenue and incremental growth. Opportunity Hygiene: Ensure CRM systems are up-to-date with accurate opportunity records, enabling effective forecasting and visibility into pipeline health. Qualifications: Experience: 5+ years of successful experience selling recurring software and professional services to enterprise clients. Track Record: Demonstrated proficiency in achieving and exceeding quotas or annual sales plans. History of managing on-time renewals or driving improvements in net revenue retention. Proven success in developing and executing account strategies that result in measurable growth. Strategic Sales: Expertise in managing large accounts, including cross-sell/upsell and renewal strategies. Collaboration: Proven ability to work cross-functionally with diverse teams. Communication: Excellent written and verbal communication skills, with the ability to present complex solutions effectively. Self-motivation: Strong ability to work independently, prioritize effectively, and manage multiple initiatives in a fast-paced environment. Tools: Proficiency in CRM systems and sales enablement tools (e.g., Salesforce, LinkedIn Sales Navigator). Travel expectation: Availability to travel up to 50%. Likely 30% in practice, but plan to spend time with customers and partner in person over time. Preferred Qualifications: Experience working with multinational corporations or organizations with complex subsidiary structures. Familiarity with marketing technology and/or digital experience software. Selling into the office of Chief Marketing Officer, Digital Experience Officer and/or Dev Ops teams. Application Process This is a full-time salaried position with a competitive benefits package, including bonus opportunities and unlimited vacation/FTO. Salary is commensurate with experience. Please submit your cover letter and resume for immediate consideration. Level Access is committed to workforce diversity. Equal Opportunity Employer. Copyright 2025, Level Access. All rights reserve
    $104k-212k yearly est. Auto-Apply 60d+ ago
  • Client Development Executive (CDE) - Paragon / Remote U.S.

    Altera Digital Health Inc. United States

    Remote job

    Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon , Altera TouchWorks , Altera Opal, STAR™, HealthQuest™ and db Motion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun. ***CLIENT DEVELOPMENT EXECUTIVE - PARAGON*** Paragon | Altera Digital Health (alterahealth.com) New Business Sales Focus Remote U.S. Role ABOUT THE ROLE We are seeking a driven and experienced Client Development Executive (CDE) to join our team. In this results-oriented sales role, you'll be responsible for prospecting to identify high-value opportunities, researching industry trends to stay ahead of the curve, and diligently qualifying prospects to determine the best approach (phone calls, meetings, etc.) for complex sales. You'll become a trusted advisor, managing multiple deals and guiding C-suite executives on optimizing hospital operations with our solutions. The CDE is responsible for the overall value and long-term success of the Altera client relationship, including strategic planning, tactical execution, and issue resolution. Success in these areas will drive client retention, market share, and profitability. This specific role will primarily cover the Western U.S., including the Pacific and Mountain regions, as well as Texas, and will have a minimum of 12 current accounts. KEY RESPONSIBILITIES Drive New Business Growth: Prospect and research to identify and qualify net-new Paragon opportunities and identify upsell/cross-sell opportunities within existing accounts. This role is a 60% hunter/ 40% farmer position. Develop and nurture relationships with key decision-makers, understanding their needs and pain points. Create compelling sales presentations and proposals that showcase the value proposition of Altera Paragon. Negotiate and close deals to achieve annual sales quotas. Manage and Grow Your Pipeline: Proactively manage your sales pipeline, ensuring consistent deal flow and progression. Demonstrate the ability to handle complex sales cycles, navigating multi-stakeholder decision-making processes. Serve as a Trusted Advisor: Develop a deep understanding of your clients' hospital operations and challenges to provide strategic guidance to C-suite executives. Position yourself as a trusted advisor, exceeding expectations and fostering long-term client relationships. QUALIFICATIONS Bachelor's degree in business or a related field, or equivalent years of experience 10+ years of experience in healthcare IT sales, with a proven track record of success in net-new sales Strong knowledge of the healthcare IT industry, specifically hospitals or large physician practice groups Experienced in net-new sales of complex healthcare IT solutions to C-level executives Excellent communication, presentation, and negotiation skills Ability to work independently and as part of a team Proficient in Salesforce.com TRAVEL 70% overnight travel required WORK LOCATION Remote U.S.-based role. Candidates must live near a major airport. COMPENSATION Compensation for this role includes a base (range $90,000 - $110,000) plus an uncapped commission. At plan, total compensation is likely $150,000 - $200,000. Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example. Salary Range$90,000-$110,000 USD Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at: ******************************
    $150k-200k yearly Auto-Apply 8h ago
  • Client Success Executive

    Arine

    Remote job

    Based in San Francisco, Arine is a rapidly growing healthcare technology and clinical services company with a mission to ensure individuals receive the safest and most effective treatments for their unique and evolving healthcare needs. Frequently, medications cause more harm than good. Incorrect drugs and doses costs the US healthcare system over $528 billion in waste, avoidable harm, and hospitalizations each year. Arine is redefining what excellent healthcare looks like by solving these issues through our software platform (SaaS). We combine cutting edge data science, machine learning, AI, and deep clinical expertise to introduce a patient-centric view to medication management, and develop and deliver personalized care plans on a massive scale for patients and their care teams. Arine is committed to improving the lives and health of complex patients that have an outsized impact on healthcare costs and have traditionally been difficult to identify and address. These patients face numerous challenges including complicated prescribing issues across multiple medications and providers, medication challenges with many chronic diseases, and patient issues with access to care. Backed by leading healthcare investors and collaborating with top healthcare organizations and providers, we deliver recommendations and facilitate clinical interventions that lead to significant, measurable health improvements for patients and cost savings for customers. Why is Arine a Great Place to Work?: Outstanding Team and Culture - Our shared mission unites and motivates us to do our best work. We have a relentless passion and commitment to the innovation required to be the market leader in medication intelligence. Making a Proven Difference in Healthcare - We are saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Market Opportunity - Arine is backed by leading healthcare investors and was founded to tackle one of the largest healthcare problems today. Non-optimized medications therapies which cost the US 275,000 lives and $528 billion annually. Dramatic Growth - Arine is managing more than 18 million lives across prominent health plans after only 4 years in the market, and was ranked 236 on the 2024 Inc. 5000 list and was named the 5th fastest-growing company in the AI category. The Role: This position offers the opportunity to work with a collaborative team that is at the heart of where Arine has impact - with our clients and their members. You will have the opportunity to engage cross-functionally with both our clients and internal teams, as well as grow with our client success team as it evolves to enable the next phase of Arine's rapid growth. Arine is saving patient lives, and enabling individuals to experience improved health outcomes, including significant reductions in hospitalizations and cost of care. Are You a Good Fit? Arine is seeking a mid-level Client Success Director to build and grow relationships with our clients. This role is responsible for establishing meaningful relationships with Arine clients, ecosystem partners, and other key stakeholders. You will be accountable for all aspects of client management including deployment and ongoing client support in service of client goal attainment - improving outcomes and reducing cost. You are a good fit if you excel in strategic thinking, active project management, clear internal and external communication, and the ability to drive results for our clients. As a client-facing leader, you will be responsible for developing and executing the strategy required for Arine to deliver on our client's goals and objectives. Arine's “People First” guiding principle of doing the right thing is infused in everything we do and forms the basis for how we engage our clients and transform them into partners. Our team's goal is 100% referenceable clients - period. How we do it: Be the easy button - remove barriers, don't create them Innovate - transforming today's lessons and challenges into tomorrow's solutions Improve lives - our impact will leave people better off Collaborate - find innovative ways to share knowledge and success Exceed expectations - over-delivering is our standard What You'll be Doing: Serve as the primary point of contact for clients, overseeing all business aspects of the client life cycle from implementation through maintenance Create and oversee client-specific and organizational KPIs and operational metrics to ensure the quality of deliverables meets or exceeds client expectations and understand internal engagement and activity metrics underpinning that performance Build deep knowledge of each client's needs and goals, match those needs using Arine's platform and identify areas where additional capabilities could be deployed Represent the voice of the client and collaborate with the Product, Engineering and Delivery teams to monitor opportunities for new products and features as Arine grows its customer base Generate and document use cases, case studies, white papers, and other client success examples to build Arine brand awareness in conjunction with the marketing team Coordinate with cross-functional Arine teams and contribute to dynamic mission and vision creation, identification and attainment of strategic goals, and act as a change agent in successfully supporting Arine's vision to be a world leader in medication optimization Who You Are and What You Bring: 5+ years of experience in account management, client success, consulting, or other client-facing leadership role with a track record of execution, innovation, and passion for growth in the healthcare industry; health plan experience highly desirable Excellent written and verbal communication skills; ability to articulate client needs and to translate complex concepts into digestible and understandable messaging required Ability to lead a team to successfully drive a project to completion from strategy development through planning, execution and closure. Strong knowledge of and ability to set the strategic path and execute integrated project management processes Undergraduate degree required; Masters or commensurate experience preferred; strong preference for Healthcare or Pharmacy education / training in addition to strong business acumen: pharmacist, nurse, or other experience preferred Strong knowledge of medication therapy management, CMS quality measures, comprehensive medication management and optimization strategies highly desirable Computer Skills: To perform this job successfully, an individual should have expertise in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint. Familiarity with project management software such as JIRA, and CRM platforms (HubSpot) highly desired Bonus points for Doctor of Pharmacy (PharmD) degree Travel and Other Information: Travel up to 30% Remote Work Requirements: An established private work area that ensures information privacy A stable high-speed internet connection for remote work This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings Perks: Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs. The posted range represents the expected base salary range for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The base salary range for this position is: $160,000-190,000/year. Job Requirements: Ability to pass a background check Must live in and be eligible to work in the United States Information Security Roles and Responsibilities: All staff at Arine are expected to be part of its Information Security Management Program and undergo periodic training on Information Security Awareness and HIPAA guidelines. Each user is responsible to maintain a secure working environment and follow all policies and procedures. Upon hire, each person is assigned and must complete trainings before access is granted for their specific role within Arine. Arine is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all employees are treated with fairness and respect. We do not discriminate on the basis of race, ethnicity, color, religion, gender, sexual orientation, age, disability, or any other legally protected status. Our hiring decisions and employment practices are based solely on qualifications, merit, and business needs. We encourage individuals from all backgrounds to apply and join us in our mission. Check our website at ******************** . This is a unique opportunity to join a growing start-up revolutionizing the healthcare industry! Job Offers: Arine uses the arine.io domain and email addresses for all official communications. If you received communication from any other domain, please consider it spam. Note to Recruitment Agencies: We appreciate your interest in finding talent for Arine, but please be advised that we do not accept unsolicited resumes from recruitment agencies. All resumes submitted to Arine without a prior written agreement in place will be considered property of Arine, and no fee will be paid in the event of a hire. Thank you for your understanding.
    $160k-190k yearly Auto-Apply 3d ago
  • Commercial Lines - Client Executive

    C3 Risk & Insurance 4.4company rating

    Remote job

    Job DescriptionDescription: WHO WE ARE C3 is different and we like it that way. Our mission is to bring color and a fresh perspective. Our vision is to create peace of mind. At C3, our Client Executives act as thought leaders within our organization, demonstrating qualities C3 leadership wants to perpetuate in others, and that others aspire to. Our Client Executives lead service teams comprised of the different roles required to provide the exemplary service that sets C3 apart from our competitors. WHO YOU NEED TO BE You are the best of the best. Your producers and clients love you and you know how to keep them delighted! You hold an active unrestricted Property & Casualty Brokers License, 10 years of industry experience, with a minimum of 5+ years' experience in a Client Manager or Client Advisor role. Clients gravitate to you… when you present proposals and lead or participate in meetings, clients lean in and care about what you have to say. You have the needed leadership skills, expertise, and experience to lead a team of service professionals in ensuring the best client experience for new and renewal marketing, placement, and policy delivery. You know that quality is key, and your attention to detail is one of your best traits, along with being well organized, proficient at math skills, critical thinking, and having great written and oral communication skills. Technology is your friend- you usually know all the shortcuts, and what you don't know, you learn quickly. You know that attitude is everything. You come to work ready to be a team player every day, even if that means having to step up to other duties from time to time. The ability to multi-task is your friend. If you have a bachelor's degree and/or Insurance Designation that's a plus in your favor! THE JOB A Client Executive contributes to C3's success by being a technical resource to create consistency and technical expertise for the Property & Casualty Department. They are responsible for an assigned book of business. In addition to performing the following tasks: Model the C3 culture to service teams through demonstration of company values, mission, and vision. Provide guidance to team on coverage, process adherence, and quality standards. Guide team members in meeting internal Key Performance Indicators, monitoring results, and reporting on SLA's and KPI's monthly, quarterly, and annually. Monitor service level adherence based on client segment to include the following activities: Meet regularly with Producers to update, advise, and inform. Coordinate all activities on accounts. Complete and/or review new and renewal proposals. Participate and/or lead in all meetings with clients. Prepare and present pre-renewal strategy documents. Provide support and develop strong client relationships. Participate in client claims reviews, consult, and follow up on related claims and coverage matters as needed. Participate in new business development and presentations. Manage all facets of the renewal process: Initiate client contact and orchestrate renewal strategy meetings. Coordinate early renewal negotiations with incumbent carriers. Oversee the process of preparing and updating specifications. Pursue opportunities to round out existing client insurance programs with additional and/or increased lines of coverage Coordinate coverage placement through marketing efforts and provide direction to the service team Review all quotes and manage coverage comparisons and rate negotiations Prepare and deliver proposals. Prepare all binding instructions to carriers. Manage Expiration Lists Establish and consistently maintain effective and positive working relationships with all associates and clients. Ability to prioritize tasks, set and achieve goals, think logically in solving problems, and present results neatly, with clarity and precision in both oral and written format. Ability to present complicated information to a variety of interest groups in a clear and unambiguous way, connecting with the group in terms of style and content. Has a deep understanding of the P&C marketplace and is able to underwrite and market accounts providing competitive insurance solutions to our clients. Stay up to date on industry trends and changes including state and governmental regulations. Participate in continuing education and industry events. Support carrier relationships and build contacts through industry partnerships and associations. Maintain confidentiality in review of client's financial documents to include financials, credit information, business plans and contracts. Maintain files and documentation of communication following company policy and professional standards outlined by the Department of Insurance. Adherence to the stated expectations of the C3's Quality Management Program. May also be a Team Lead over a team or department. Team Lead duties include preparing and delivering performance reviews and compliance with C3's Performance Improvement Process. Perform other responsibilities and duties as needed. THE FINE PRINT Work Environment & Physical Demands You must be able to use a keyboard and other office equipment. Willing to attend industry events and travel to client's sites required, with occasional overnight stays on out-of-state site visits. C3 is an equal opportunity employer. At C3 Risk & Insurance Services, we offer: Competitive salary 100% employer-paid benefits 401K match Opportunities for growth Flexible working schedules Unlimited PTO to support work/life balance (with a two-week minimum) Fun atmosphere No micromanagement Opportunity to work from home/remote The applicable base salary range for this role is $145,000 to $175,000. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. Requirements:
    $145k-175k yearly 12d ago
  • PA-RM-Q4-R001 Principal Client Relationship Executive

    Intralinks 4.7company rating

    Remote job

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Principal Client Relationship Executive Location: New York, NY | Hybrid or Remote Get To Know The Team: As a Principal Client Relationship Executive within US Global and Investor Distributions Solutions, you will build and maintain effective long-term relationships and a high level of satisfaction with key senior-level decision makers and influencers for an assigned group of customer accounts with our US mutual funds, Brokerage, and or retirement client population. In this role, you will identify, develop and create demand for the organization's products and services by raising their profile with customers. Ideally, you will expand and grow the relationships by increasing product and service offerings as well as conducting regular status and strategy meetings with the customer's senior management to understand their needs in order to link them to the organization's product/service strategies. You will do this by working with a highly confident team dedicated to providing exceptional support to our clients and prospects. Why You Will Love It Here! Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans Your Future: 401k Matching Program, Professional Development Reimbursement Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees Training: Hands-On, Team-Customized, including SS&C University Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: Accountable for strategic client relationship management, client account planning, managing client expectations, developing client solutions, and ensuring that the work performed meets or exceeds contract and service level obligations. Negotiate contracts and schedules on behalf of SS&C and grow the revenue attained across their client portfolio. Facilitate teams assembled to address a client's business need and ensure that the recommended solutions are successfully implemented. Meet with executives and upper management at client organizations to understand the client's business strategies and share this information with key executives in our organization. Collaborate with clients to identify areas to improve a client's business or introduce an SS&C solution that aligns with and improves the client's ability to achieve their strategic objectives. Coordinate with Corporate FP&A team to provide analytical support and explanations for quarterly results, budgets, and forecasts. Develop and deliver complex business presentations to senior leadership internally and externally. Proactively participate in modeling and due diligence in support of business strategy, partnerships, and acquisitions. Partner with the business in any pricing or product design changes and/or decisions. Manage designated client strategic partner relationships with SS&C. Partner with sales and marketing leadership to align on strategies, renewal forecasting, coverage plans, and account risk and opportunities. What You Will Bring: Proven track record in client relationship management, service delivery and/or sales of technology products and services. Comprehensive and current knowledge of financial industry trends. Superior knowledge of products, services, functions and principles in the Financial Services field, including but not limited to mutual funds, retirement, asset management, alternatives, brokerage, and customer service. Superior negotiation and presentation skills in both internal and external settings at the senior executive level. Masterful organizational, communication, and leadership skills, demonstrated by previous professional success. Strong contract management and negotiation skills with a high close rate. Ability to foster and develop partnerships across the enterprise. Ability to network, partner, and influence leaders in various parts of the organization to move the business forward. Ability to manage multiple high priority items at one time. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ ************************ #LI-AD2 #LI-Hybrid Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
    $104k-190k yearly est. Auto-Apply 17d ago
  • Client Executive- New Jersey

    Nava 4.0company rating

    Remote job

    About NavaNava is a consultancy and public benefit corporation working to make government services simple and effective. Since 2015, federal, state, and local agencies have trusted Nava to help solve highly scrutinized technology modernization challenges. As a client services company, we guide agencies constrained by legacy systems to a future with sharp user experiences built on secure, reliable, fault-tolerant cloud infrastructure. We bill for our time, offering our expertise and problem-solving approach to help our government partners enhance their digital products and services. People are at the heart of our work, from members of the public who rely on benefit programs to government agency staff. Through human-centered design and modern engineering best practices, we help our government partners understand user needs and deliver on their missions more effectively. This focus gives everyone at Nava the opportunity to do work that is meaningful, impactful, and deeply connected to public good. Position summary The Client Executive is responsible for overseeing and managing relationships between Nava and its clients in the New Jersey State and Local Government. The incumbent analyzes market trends, identifies opportunities for growth, and develops plans to capitalize on the opportunities identified. They lead cross functional teams in delivering client solutions, providing training as needed on business development processes, and use tracking metrics to monitor and report on pipeline health and market position. In addition, the Client Executive collaborates with peers and the leadership team to develop and deliver presentations to clients that communicate the value of Nava's products and services. What you'll do Building strategic pipelines and capture plans for targeted opportunities in the State of New Jersey Gather preliminary non-public client/program intelligence Develop overall capture strategy (solution, past performance, pricing, client insight, teaming strategy) Identify competitive pricing range, and drive pricing approach until competitive Finalize teaming and prime/sub business deal terms including who the team is, what role they play, acceptable rates, and workshare Working closely with the Proposal Manager and cross-functional teams to develop compliant, compelling, and competitive proposals Conducting competitive assessments of competitor's bids and pricing Reviewing and analyzing proposal sections to ensure win themes, discriminators, and customer requirements are effectively addressed Identifying teaming partners and developing a pricing framework for the bid that align with technical approaches and customer expectations Attending one on one meetings with the contracts department to ensure language and contractual documents are correct Collaborating with internal teams and leadership to identify SME participants for bid activities Managing internal activities around bids, being flexible in consideration of various time zones of others contributing to the work Participating in demonstrations and sourcing valuable tools to streamline business development operations Identifying through government forecasts, websites, and databases upcoming opportunities that fit Nava's mission and goals Developing call plans and landing meetings with stakeholders Gathering pricing information on existing contracts to use for current proposals Contributing to pre solutioning to gain full understanding of the client, creating daily, weekly and monthly schedules to track action items and achieve critical milestones in the overall capture plan Building strategic pipelines and capture plans for targeted agencies and departments Identifying and researching forecasted, expiring, and re-competed opportunities that fit Nava's mission, developing strategic research and intel packages for specific agencies and opportunities that help shape Nava's solution Aligning past performance and qualifications toward technical solutions that advocate what the government is looking for and implementing government mandates or requirements to ensure compliance with proposals Building and maintaining positive, long-term relationships with clients and stakeholders to drive business growth and success Being proactive in identifying opportunities for growth and expansion with existing and potential clients. Confirming partnerships to fill capability gaps in potential opportunities Establishing trust with clients by being reliable, transparent, and responsive Maintaining regular contact with clients, understanding their needs and providing solutions that meet their requirements Being available for ad hoc requests and client meetings with various departments to address client needs Attending industry marketing events virtually and in person with the objective of meeting government stakeholders and new potential partners Providing timely and accurate information to stakeholders, and working to resolve any concerns or issues that may arise Following Nava's capture and proposal processes Bid operations: coordination with BD team members to set up internal organization tools for setting up internal organizational tools for bids like a bid calendar, a Slack channel, time code, and Google Drive Developing and facilitating training for client solutions managers to develop their skills and knowledge base Developing and facilitating business development training for all Nava departments Assisting with onboarding and being accessible as a learning resource for teammates Required skills Experience leading subject matter experts through end-to-end government contracting, from developing client insight to long lead preparation to supporting strategic opportunities, to galvanizing a bid team, to proposal writing and management, to pricing strategy to post-award protest and analysis 10+ years developing solutions for the State of New Jersey, including organizing and developing proposal responses and pricing strategy A deep understanding of New Jersey government and how they buy services and technology, including state budgets / funding and upcoming new or re-competed work Proven ability to reach and influence decision makers in the state government, including external consultants Experience with agile software development on large government programs and complex transformation/modernization efforts Experience helping shape proposal solutions Proven track record of winning contract bids Ability to guide a multi-vendor team to a winning bid by providing structure while being flexible to new information and gathering input and feedback from across the team Ability to build and form strong personal relationships internally and externally; Able to bring others into the business development phase, build consensus and build understanding around needs and practices A proven ability to establish order, calm, and accountability in the business development practice while managing multiple threads in rapidly-evolving environments An adaptive, empathetic, collaborative, and positive mindset Highly resourceful, reliable, and detail-oriented Other requirements All roles at Nava require the following: Legal authorization to work in the United StatesAbility to meet any other requirements for government contracts for which candidates are hired Work authorization that doesn't require visa sponsorship, now or in the future May be subject to a government background check or security clearance, depending on the contract Perks working with NavaHealth coverage - comprehensive medical, dental, and vision plans to support your overall health needs Insurance coverage - Nava provides disability, life, and accidental death insurance at no cost Time off - vacation, holidays (including Juneteenth), and floating holidays to rest and recharge Company holidays - enjoy 12 paid federal holidays each year on top of your regular PTOAnnual bonus - when Nava meets its goals, eligible employees receive a performance-based annual bonus Parental leave - paid time off for new parents, plus weekly meals delivered to your home Wellness program - full platform offering physical, mental, & emotional health resources & support tools Virtual care - see doctors online with no copay through UnitedHealthcare's virtual visit program Sabbatical leave - earn extended unpaid leave after continuous service for personal growth or rest 401(k) match - Nava matches 4% of your salary to support your retirement savings plan Flexible work - remote-first environment with flexibility built around your schedule and responsibilities Home office setup - company laptop & setup assistance provided via Staples for remote work needs Utility support - monthly reimbursement to help offset eligible home office utility expenses Learning opportunities - internal training programs and resources to help grow your professional skills Development opportunities - LinkedIn Learning access & an annual allowance for courses, tuition, & certs Referral bonus - get rewarded when you refer great people who join the Nava team Commuter benefits - pre-tax commuter programs to support in-office travel when applicable Supportive culture - A collaborative and remote-friendly team environment where people genuinely care LocationWe have fully remote options if you reside in one of the following states: Alabama, Arizona, California, Colorado, DC, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin *If you are not living in one of the states listed above, unfortunately, you will not be considered for a position at this time. Stay in touch Sign up for our newsletter to find out about career opportunities, new partnerships, and news from the broader civic tech community. Please contact the recruiting team at ********************** if you would like to request reasonable accommodation during the application or interviewing process. We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. This role requires you to work from the contiguous United States.
    $104k-177k yearly est. Auto-Apply 60d+ ago
  • Executive, Strategic Clients

    Gehc

    Remote job

    SummaryAs the Account Executive, Strategic Clients, you will own and drive the sales strategy for the GE HealthCare portfolio, which includes key strategic accounts. GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.Job Description Responsibilities: Cultivate and maintain strong relationships with healthcare stakeholders within hospitals and other assigned accounts to identify qualified leads, grow market share and increase revenue, and reduce customer attrition. Deliver on quarterly & annual orders and revenue sales targets; maximize profit margin on equipment and service contract sales. Leverage knowledge of customers' strategic goals, market position, and budget to develop offerings that deliver greater value to the customer, driving funnel growth for the region. Demonstrate expertise in customers' installed base and develop technology & capital plans that map with their annual budget process. Lead the account community team and orchestrate deals and long-term plans that align with a mutually beneficial strategy that contributes to increased market share, revenue, and profitability. Reduce cycle time by leveraging Salesforce.com (CRM tool) to track customer and account activity, to map visibility and drive market share, and to prioritize sales funnel. Qualifications: Bachelor's degree and a minimum of 5+ years of experience in any combination of medical sales, healthcare marketing, clinical/technical expertise, clinical technology leadership in or hospital administration in imaging OR 8+ years of experience in any combination of medical sales Demonstrated experience presenting complex information both verbally and written to decision makers at the C-Suite Level Must live in the territory and be willing to travel within the territory (Cincinnati, OH) #LI-TM2 #LI-Hybrid We will not sponsor individuals for employment visas, now or in the future, for this job opening. This role is restricted to U.S. persons (i.e., U.S. citizens, permanent residents, and other protected individuals under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3)) due to access to export-controlled technology. GE HealthCare will require proof of status prior to employment. Additional Information GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees. Relocation Assistance Provided: No
    $99k-175k yearly est. Auto-Apply 51d ago
  • SAP Client Executive - Customer Experience (CX)

    Argano

    Remote job

    Argano is the world's largest global digital consultancy, exclusively connecting design and delivery for the transformation of high-performance business operations, extending our clients' commercial agility, profitability, customer experience, and growth. Our strategic consulting, bolstered by proprietary IP, provides a comprehensive view of business operations, pinpointing areas of strength and unveiling opportunities for improvement. Argano is at the intersection of operations and technology for digital transformation. Position Title: SAP Client Executive - Customer Experience (CX) Position Summary: We are looking for an experienced SAP Client Executive to drive the adoption of SAP's Customer Experience (CX) solutions that enable organizations to transform how they engage customers, improve retention, and drive growth. The ideal candidate will have a deep understanding of customer engagement concepts, including sales, service, commerce, marketing, and customer data management. This role demands a results-oriented sales professional with a proven ability to manage complex sales cycles, engage with C-level executives, and deliver business transformation outcomes. Key Responsibilities: Sales Performance: Achieve and consistently exceed sales targets in by driving demand for SAP's CX solutions. Manage end-to-end sales cycles from lead qualification to closing. Client Engagement: Build and maintain strong relationships with C-level executives, advising on how SAP's solutions can enhance their customer engagement strategies and support broader business transformation. Sales Strategy: Collaborate with pre-sales and demo teams to craft tailored value propositions that address customer pain points and align with business goals. Solution Selling: Position SAP's CX portfolio as a key enabler of business growth and customer loyalty, focusing on areas such as commerce, service, marketing automation, and customer data platforms. Market Leadership: Stay current on trends and best practices in customer engagement and digital experience, bringing relevant insights into client discussions to position SAP as an industry leader. Must-Have Criteria: Experience 4-6 years of proven field sales experience with a focus on B2B software sales, ideally in enterprise or customer engagement technology. A history of consistently overachieving sales targets, evidenced by percent-to-goal performance, club awards, or leaderboard rankings. Expertise in managing complex sales cycles, from qualification through to closing, with a demonstrated ability to close large, strategic deals. Proven experience engaging with and influencing C-level stakeholders to secure high-value business opportunities. At least 2 years of experience in enterprise software sales, ideally with SAP, Oracle, Salesforce, Adobe, Microsoft, or a value-added reseller. Sales Acumen: Ability to sell business value rather than simply product features, with a focus on how SAP solutions drive customer experience transformation. Comfortable working alongside pre-sales teams create compelling value propositions and guide sales discussions. Skilled in guiding discovery sessions, navigating executive-level priorities, and aligning SAP's offerings to client business needs. Customer Experience Knowledge: Deep understanding of customer experience concepts, including sales automation, service management, digital commerce, marketing automation, and customer data management. Prior experience selling or working with solutions designed to improve customer engagement and lifetime value. Nice-to-Have Traits and Background Signals Customer-Facing Early Career Roles: Retail, hospitality, call center, or customer service experience that builds strong communication and client empathy. Athletic Background: Competitive sports participation, indicating resilience, discipline, and a competitive mindset. Leadership Experience: Demonstrated leadership through volunteering, entrepreneurial ventures, or community initiatives. Continuous Learning: Ongoing professional development via certifications (e.g., MEDDIC, Challenger, SAP), podcasts, or coursework. Resilience and Adaptability: A history of overcoming challenges, showing grit and adaptability in fast-paced sales environments. Competencies to Prioritize Strong Communicator: Able to influence and articulate value at all organizational levels, especially C-suite. Motivated with Growth Mindset: Self-driven, highly motivated, and focused on continuous improvement. Coachable: Open to feedback and improvement in a dynamic sales environment. Relationship Builder: Skilled in developing and nurturing trust with clients, partners, and colleagues. Comfortable with Rejection and Ambiguity: Resilient and adaptable, thriving in a competitive and evolving landscape. Role-Specific Knowledge CX Expertise: Thorough understanding of customer engagement and digital experience concepts, including sales, service, commerce, and marketing. Positioning ERP + CX: Ability to show how SAP's ERP foundation extends to CX transformation, connecting front-office experiences with back-office operations. Key Success Factors Drive measurable improvements in customer engagement and revenue growth through SAP CX solutions. Consistently meet or exceed sales targets, demonstrating the ability to close large, complex deals. Leverage a deep understanding of CX to position SAP as a trusted partner in digital business transformation. Build and maintain strong relationships with key stakeholders, particularly at the C-suite level. If you are passionate about transforming customer engagement with cutting-edge ERP and CX solutions and are a results-driven sales leader, we want to hear from you. Join us at SAP and help clients unlock their potential through innovative Customer Experience solutions.
    $99k-175k yearly est. Auto-Apply 60d+ ago
  • Client Executive, Employee Benefits

    Epic Stores 4.5company rating

    Remote job

    To be considered for this role, you must reside in the Seattle, WA metropolitan area. Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! LOCATION: This position will initially be remote then will transition to hybrid working in our Seattle office. This position serves as the primary service contact for the client and acts as the liaison with the carriers and vendors. Primarily responsible for open enrollment coordination. Works closely with account team to ensure client expectations are met. ESSENTIAL DUTIES AND RESPONSIBILITIES: Complete and present strategic business plans to clients. Ensure that all service commitments are met. Oversee the production, delivery and accuracy of contracts, benefit summaries Communicate to employees and/or administrators about their plan benefits Evaluate bid results and determine recommendations for clients Review renewal actions and discuss/negotiate with carriers Resolve client billing, claims and eligibility issues. Coordinate client open enrollment. Responsible for new case installation. Coordinate training sessions for clients with carriers and vendors. Work with the underwriting team on all marketing analysis and client presentations. Document all client activity in corporate database. Other duties as assigned. COMPETENCIES: QUALITY OF WORK - Work is accurate, thorough and neat. Is attentive to details and demonstrates effective organizational skills. PRODUCTIVITY - Able to effectively handle the volume of work required for the position without sacrificing accuracy or timeliness. Efficiently manages multiple tasks and priorities. RELIABILITY - Consistently meets deadlines, follows-up to ensure tasks are thoroughly completed and can be counted on to meet commitments. CONTINUOUS IMPROVEMENT - Understands what needs to be accomplished and seeks opportunities to improve own or departmental work processes and to better utilize technology. INITIATIVE - Identifies new and/or additional tasks and duties. Is able to work independently, prioritize, and takes ownership. Knows when to ask questions and request help. INTERPERSONAL RELATIONSHIPS - Develops and maintains strong, supportive relationships both internally and externally. Is cooperative, professional and positive in all interactions. COMMUNICATION SKILLS - Communicates clearly and accurately using written, verbal and electronic methods. ADAPTABILITY/FLEXIBILITY - Effectively handles changes and/or interruptions and demonstrates a willingness to adapt to new situations, priorities and tasks. Able to adjust approaches to reach a desired outcome. BALANCE - Effectively manages personal feelings and emotions, especially in situations involving crises or conflicts. Functions in a controlled manner when under stress. ATTITUDE - Exhibits an attitude which is positive, open to new ideas, and committed to achieving the desired results. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIRED: WA Life and Health License. 3+ years' experience in employee benefits industry. Proficient in Microsoft Office programs. This position may require routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. If required, acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are requirements of this position. PREFERRED: Four-year college degree. COMPENSATION: The national average salary for this role is $125,000.00 - $135,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data. WHY EPIC: EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer: Generous Paid Time off Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave Generous employee referral bonus program of $1,500 per hired referral Quarterly employee recognition program for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!) Employee Resource Groups: Women's Coalition, EPIC Veterans Group Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development Unique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs 50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC! EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation We're in the top 10 of property/casualty agencies according to “Insurance Journal” To learn more about EPIC, visit our Careers Page: ************************************************ EPIC embraces diversity in all its various forms-whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients. California Applicants - View your privacy rights at: ******************************************************************************************* #LI-MS2 #LI-Hybrid
    $125k-135k yearly Auto-Apply 4d ago
  • Client Executive

    Gradient Ai

    Remote job

    This is a fully remote role. Gradient AI is a fast-growing startup, bringing state-of-the-art Artificial Intelligence (AI) and Machine Learning (ML) solutions to the trillion-dollar insurance industry. Founded in 2018, we have raised $30M from top Insurtech investors to continue fueling our growth. Our software-as-a-service platform provides bias-free, data-driven insights, enabling insurance companies to profitably run their business and expand their offerings to underserved people and markets. About the Role: We are searching for a Client Executive to join our Client Services Health team. This person will be responsible for relationship management for our health insurance underwriting clients. This individual will act as the customer's trusted advisor, understand the customer's business objectives, and answer questions about the technical components of our solutions. Key Responsibilities: Prepare and lead regular touchpoints with clients in production, including presentations, business reviews, QBRs, model updates, and product roadmap discussions. Review client dashboards to ensure usability and generate insights from model results. Thoroughly document meeting notes and action items in Salesforce and follow up with clients as needed. Serve as the voice of the customer by delivering feedback to internal teams, identifying client needs, ideas, and challenges. Act as a key resource for clients by addressing questions and providing guidance on product usage. Develop and maintain a comprehensive FAQ to help clients understand and effectively use our models. Qualifications: 4+ years of experience supporting clients in a customer facing role Understanding of the health insurance underwriting industry; knowledgeable in its language and terminology Highly organized, with the ability to set, meet, and exceed time-sensitive objectives Exceptional attention to detail and documentation skills; able to manage a high volume of clients effectively Customer service-oriented with strong relationship-building skills Excellent verbal and written communication abilities Proficient in PowerPoint and experienced in building professional presentations CRM experience (e.g., Salesforce) strongly preferred Experience working at a tech or SaaS company is a plus What We Offer: A fun, team-oriented startup culture. Generous stock options - we all get to own a piece of what we're building. Unlimited vacation days. Flexible schedule that supports working from home. Paid parental leave. Company issued Macbook and equipment reimbursement Full benefits package including medical, dental, vision, 401k, and more. Ample opportunities to learn and take on new responsibilities. We are an equal opportunity employer. Chosen as a top place to work by BuiltIn! Salary Range: $80-120k base salary annually. This role is also eligible for an annual performance bonus, equity grant, and a comprehensive benefits package. In accordance with the Massachusetts Pay Transparency Law, we are providing a good-faith salary range for this position at the time of posting. The actual salary offered will depend on the level at which the candidate is hired, as well as their experience, skills, qualifications, and location. Compensation may grow over time through merit-based increases, promotions, and company-wide adjustments. If your salary expectations fall outside this range, we still encourage you to apply so we can have a conversation.
    $80k-120k yearly Auto-Apply 29d ago
  • Enterprise Client Success Executive, JAPAN

    Meltwater 4.3company rating

    Remote job

    Description What We're Looking For:Join us as an Enterprise Client Success Executive, where you'll play a crucial role in driving value and fostering long-term partnerships with our esteemed clientele. As a CSE, you'll be at the forefront of the post-sale lifecycle, dedicated to ensuring the success of our customers' investments, aligning with their business objectives, and facilitating organizational growth. Your primary focus will be on nurturing relationships with key stakeholders, serving as a trusted advisor to our customers, and deeply understanding their unique business needs. By leveraging your expertise and insights, you'll guide our clients towards achieving their KPIs, driving retention, renewal, and growth across your portfolio. At Meltwater, we believe in personal and professional growth, and as an Enterprise Client Success Executive, you'll have access to a supportive ecosystem that promotes mentorship, skill development, and inclusive leadership. Join our team of experienced professionals and accomplished leaders as we embark on a journey of continued success and client satisfaction. What You'll Do: Collaborate closely with internal teams to align account activities with each customer's unique business case and strategic objectives. Execute meticulously on agreed-upon plans, adhering to mutually agreed timelines with the customer. Develop and maintain comprehensive joint impact plans for your top accounts within your portfolio, ensuring ongoing alignment and value delivery. Proactively inform and guide customers on new features and releases to enhance their experience and maximize value. Monitor adoption and utilization trends, offering tailored recommendations based on each customer's evolving business needs. Identify potential renewal risks and retention challenges, collaborating closely with internal and sales teams to secure successful renewals. Identify opportunities for upselling and expansion, enabling named Account Executives to drive growth effectively. Conduct regular, insightful customer business reviews to foster transparency, alignment, and mutual success. Act as the primary advocate for customers, channeling their feedback and insights to drive continuous improvement across all areas, including product development and service delivery. What You'll Bring: A Bachelor's degree or higher is preferred for this role. An extensive professional history spanning 7-10+ years, showcasing a diverse array of experiences in roles such as Management Consulting, Customer Success, Account Management, Business Development, or other client-facing positions. Demonstrated proficiency in effectively managing complex, multi-divisional, and multi-geographical client portfolios. A talent for seamless collaboration with cross-functional teams, including Sales, Product, Marketing, and Services, driving collective success. Thrive in fast-paced environments, exhibiting agility in multitasking and embracing diverse responsibilities. Exhibit industry-specific expertise in areas such as media monitoring, SaaS, PR, or Marketing. Bonus points for previous experience in Project Management, enriching your profile. Excellent written and verbal communication skills in Japanese and English. Openness to embrace our hybrid work schedule, requiring presence in the office one day per month. The ability to legally work in the country of hire is required for this position. What We Offer: Enjoy 20 days of annual paid time off plus an additional day off on your birthday! Monthly wellness allowance to support your commitment to a healthy lifestyle. Comprehensive health insurance tailored for you, complete with an annual health check. Employee assistance programs covering mental health, legal, financial, wellness, and behavior areas to ensure your overall well-being. Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters. Energetic work environment with a hybrid work style, providing the balance you need. Benefit from our family leave program, which grows with your tenure at Meltwater. Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career. Where You'll Work: Japan, Tokyo, Shibuya-ku, Ebisu 1-18-18, Tokyu Fudosan Ebisu Bldg. 5F Our Story At Meltwater, we believe that when you have the right people in the right environment, great things happen. Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can't do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers. Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other's successes alongthe way. We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers. We're proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you'll work with people who care about your success and get the support you need to unlock new heights in your career. We are Meltwater. Inspired by innovation, powered by people. Equal Employment Opportunity Statement Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment. All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations. Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
    $102k-163k yearly est. Auto-Apply 36d ago
  • Client Executive

    Value-Based RCM

    Remote job

    Job DescriptionDescription: The Client Executive is responsible for the identification and achievement of client revenue cycle improvement opportunities, functioning as an analyst, facilitator, consultant and/or project manager as required within the scope of the identified opportunities. Responsibilities also include regular collaboration with internal and external stakeholders to produce relevant, reliable, accurate and timely results and deliverables as required for the client relationships being managed. MAJOR AREAS OF FOCUS Customer relationship management Revenue Cycle Management Reporting, interpretation and analysis of revenue cycle data RESPONSIBILITIES Use, protect, and disclose patient protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards Work collaboratively with RCM Senior Directors and Client Delivery Directors in setting direction of client revenue cycle projects and performance improvement efforts including: defining issues, identifying root causes, interpreting data, understanding data dependencies, goal setting, establishing tracking and reporting metrics, updating project plans, and providing performance reports and deliverable preparation Effectively organize content and format of documents and analyses to facilitate understanding and decision making by RCM and client stakeholders Extensive daily client interfacing Provide project management, analysis and/or technical expertise for a broad array of Revenue Cycle initiatives Synchronize efforts between RCM and other Company business units in support of client revenue cycle performance improvement initiatives Develop, implement, analyze, and maintain RCM dashboards, scorecards, status reports and other standard reports Produce or develop deliverables for client meetings, presents findings and updates regularly for client and internal stakeholders Up to 50% travel may be required as needed for client revenue cycle support purposes Requirements: KNOWLEDGE AND SKILLS Effective writing, presentation, and communication skills Practical and functional knowledge of RCM components Knowledge of and interest in healthcare and healthcare revenue cycle issues Understanding of the market, trends, competition, and key pain points for healthcare executives and clinicians Intermediate to advanced Microsoft Office required (Outlook, Excel, Word, and PowerPoint) Ability to interpret requests/requirements and effectively present data to support work effort Ability to prioritize work efforts and work successfully under deadlines Understanding of systems and processes that impact revenue cycle performance and capabilities Ability to build trusting relationships with internal and external stakeholders at all levels Analytical ability sufficient to work in a data-heavy environment and to identify trends in the data Business acumen with an emphasis on effective communication, negotiation, influencing decision makers, business planning, strategy, problem solving, decision making and time management skills EDUCATION / EXPERIENCE Bachelor's Degree in Business, Healthcare Administration or related field OR Equivalent experience healthcare consulting: 1 year (Preferred) practice management: 1 year (Preferred) PHYSICAL REQUIREMENTS Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times JOB TYPE: Full-time SALARY: $75,000.00 - $115,000.00 per year JOB LOCATION: Remote WILLINGNESS TO TRAVEL: 50% (Required) BENEFITS: Paid time off Flexible schedule Work from home Company-sponsored medical, dental, and vision insurance Employer-paid short-term disability, long-term disability, and life insurance 401k retirement plan options with company-match SCHEDULE: Monday to Friday
    $75k-115k yearly 6d ago
  • Client Growth Executive II

    Velera Solutions

    Remote job

    Join the People Helping People Velera is the nation's premier payments credit union service organization (CUSO) and an integrated fintech solutions provider. The company serves more than 4,000 financial institutions throughout North America, operating with velocity to help our clients keep pace with the rapid momentum of change and fuel growth in the new era of financial services. Our purpose: We accelerate partners' success through innovative financial technology solutions and inspired service. The Opportunity Under minimal supervision, this position represents, supports, and develops relationships between Velera and executive management at assigned credit unions for all aspects of Velera at an enterprise level. Incumbent uses a consultative approach to manage client portfolios, and provides comprehensive level of program consulting, strategic planning, program analysis and development, and sale and coordination of Velera's products and services. Incumbent will develop, maintain, and execute sales strategies supporting assigned credit unions, and will negotiate contracts and sell Velera products and services. Incumbent will also develop and execute customized account plans to increase sales volume and market share within assigned credit unions. Incumbent will foster in-depth and productive relationships at all levels with both the credit union and Velera departments, and will promote the use of Velera products and services with the goal to position the business to shape and capitalize on emerging consumer and market needs. Day in the Life This position serves as the overall Velera relationship manager for credit unions with revenues greater than the minimum amount as set by the Account Management SVP. Primarily through onsite visits, proactively meet and consult with credit union senior executives to develop strategic opportunities to extend the partnership and increase portfolio performance, demonstrating appropriate sense of urgency; continually monitor and communicate value of Velera products/solutions, and demonstrate the value of the Velera partnership with assigned credit unions Responsible for consistently delivering the Strategic Business Review to all assigned clients showing the value of Velera 's products and solutions which includes participating in strategic planning and taking a broad perspective to deliver relevant payment and ecommerce industry expertise. Align strategically the credit union's goals and objectives to Velera's products and services to maximize Velera's Value Proposition. Strategic focus is key as well as identifying growth opportunities while utilizing a consultative sales approach that ensures credit union business objectives are met and performance metrics of payment portfolios are maximized. Evaluate and understand market intelligence that may impact Velera's product offering or sales approach and report significant industry changes to Velera management. Prepare proposals, negotiate contractual relationships with credit unions, and propose and negotiate new and renewal term agreements; prepare and deliver accurate and timely proposals, pricing comparisons, proformas and program analyses. Manage revenue for the entire book of assigned business including the opportunity to promote additional line of business sales opportunities to the Velera's sales team. Develop, solidify and maintain strong account relationships that result in excellent credit union satisfaction scores as reflected in periodic surveys; act as primary management point of contact for credit union for strategic initiatives and escalated issue resolution; support credit union's designated executive sponsor and advocate internally at Velera. Assists or participates in various regional meetings that promote Velera's products and services. Maintain open lines of communication with VP of Account Management and SVP of Account Management and report any contract renewals that are in jeopardy with a plan of action of how to retain the business. Actively review client landscape and recommend, develop, and implement new and creative approaches to growing Velera business; proactively manage, prioritize and engage sales leads. Maintain current knowledge of payment industry trends and innovation, and PSCU products and solutions; maintain current knowledge of card, ecommerce, payments, and credit union industry related to Visa, MasterCard, First Data, Velera, and competitors. Collaborate with product team regarding new product development for credit union and consumer opportunities; coordinate interdivisional and interdepartmental communications related to serving clients with new and existing products/solutions. Must interact positively and professionally in all interactions with Velera staff, clients, and business constituents. Continuously review landscape and recommend, develop, and implement new and creative approaches to growing Velera business. In conjunction with assigned Service Executives, serve as liaison for product implementations, program start-ups, and other major projects as necessary; maintain close working relationship with internal departments to ensure smooth and open communications. Responsible for maintaining and keeping current account plans for all assigned credit unions in Salesforce, ensuring opportunities are updated and maintaining accurate records for assigned portfolio of credit unions. Ensure information is current and entered into Velera client database in a timely fashion. Perform other duties as assigned. Qualifications Bachelor's degree in related field preferred or equivalent combination of education and experience required. Minimum seven (7) years marketing, business development, consulting, sales or relationship management experience required. Minimum seven (7) years of B2B / B2BC experience required. Financial Services or Consulting experience preferred. l About Velera At Velera we are committed to fostering a workplace where every employee feels valued, respected, and connected. We understand, attract and engage a diverse workforce where every employee can live up to their full potential; ensuring that our employee base reflects the consumers we serve. The result of this effort is an inclusive environment where diverse talent thrives. We strive to foster a safe and inclusive work environment for people to bring their authentic selves in order to build a better community within our company and with our partners. Learn more about our commitment to Diversity, Equity, and Inclusion HERE! Pay Equity $84,900.00 - $108,200.00 Actual Pay will be adjusted based on experience and other job-related factors permitted by law. Great Work/Life Benefits! Competitive wages Medical with telemedicine Dental and Vision Basic and Optional Life Insurance Paid Time Off (PTO) Maternity, Parental, Family Care Community Volunteer Time Off 12 Paid Holidays Company Paid Disability Insurance 401k (with employer match) Health Savings Accounts (HSA) with company provided contributions Flexible Spending Accounts (FSA) Supplemental Insurance Mental Health and Well-being: Employee Assistance Program (EAP) Tuition Reimbursement Wellness program Benefits are subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions Velera is an Equal Opportunity Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law. Velera is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following "EEO is the Law" Poster . Velera will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the legal duty to furnish information. Velera is an E-Verify Employer. Review the E-Verify Poster here . For information regarding your Right To Work, please click here . This role is currently not eligible for sponsorship. As an ongoing commitment to reasonably accommodate individuals with disabilities please contact a recruiter at ********************* for assistance.
    $84.9k-108.2k yearly Auto-Apply 36d ago

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