Branch Office Administrator
Hilliard, OH
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
Job Overview
Position Schedule: Full-Time
Branch Address: 3535 Fishinger Blvd Suite 230, Hilliard, OH
This job posting is anticipated to remain open for 30 days, from 05-Dec-2025. The posting may close early due to the volume of applicants.
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We'll give you the support you need. Our team will be there every step of the way, providing:
Comprehensive 6-month training including an experienced peer to help mentor you
A wide support network that extends from your branch office to your region to the home office
You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself...
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
You can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
Hiring Minimum: $22.50
Hiring Maximum: $23.91
Read More About Job Overview
Skills/Requirements
What skills would make you a successful BOA?
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Role Requirements
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Branch Office Administrator
Chillicothe, OH
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Client Support Team Professional role, you are a critical member of that team along with the financial advisor. You are the first voice a client hears when they call on the phone - the first face they see when they walk in the door. You have many responsibilities, but the most important is getting to know your clients so well that you not only help them identify their problems - you see them coming a mile away. You and your financial advisor are essential in working together to help your clients achieve their most cherished financial goals.
Job Overview
Position Schedule: Full-Time
Branch Address: 28 N Mulberry St, Chillicothe, OH
This job posting is anticipated to remain open for 30 days, from 10-Dec-2025. The posting may close early due to the volume of applicants.
If you find yourself looking for a fulfilling career, the Branch Office Administrator (BOA) role may be the right opportunity for you. BOAs team up with financial advisors to help clients achieve their long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. We're proud to serve over nine million clients. Our BOAs are a valued part of the client support team, and we credit much of our success to their unique experiences and professional backgrounds. We value different viewpoints to help achieve results.
Role Summary:
As a Branch Office Administrator, you'll be a vital part of our team, providing seamless support to our clients. You'll play a key role in supporting client accounts, facilitating communication, and ensuring a positive client experience. This is a fantastic opportunity to grow your career in a dynamic and rewarding environment.
We'll give you the support you need. Our team will be there every step of the way, providing:
Comprehensive 6-month training including an experienced peer to help mentor you
A wide support network that extends from your branch office to your region to the home office
You'll often work independently but will have a team of thousands backing you every step of the way
Can you see yourself...
Delivering exceptional personalized service to ensure clients feel understood and informed
Taking an active role in the annual business planning process to assist in developing strategies for the upcoming year
Actively listen for situations in the clients' lives that may indicate a need for additional services
Driving marketing activities such as planning and executing events
You can also expect...
A culture of continuous improvement and professional development reflecting a respect for individuals and their unique contributions
An inclusive environment where everyone's different viewpoints are valued and help to achieve results.
We recognize individual efforts through a rewards program that promotes a long-term career, your financial security and you and your family's well-being
Full-time Associates receive the following benefits:
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.
You'll be competitively compensated...
Edward Jones believes in a human centered approach as we partner for positive impact, to improve the lives of our clients, colleagues, and communities.
Edward Jones is based on a legacy of partnership and as a privately held firm we share the success with our associates through various discretionary and variable compensation programs, which includes bonus opportunities based on branch and firm profitability, along with individual performance.
The hiring minimum and maximum range shown below is a subset of the total pay range. There is also an opportunity for merit-based salary increases as you progress in the BOA role.
Hiring Minimum: $21.38
Hiring Maximum: $23.14
Read More About Job Overview
Skills/Requirements
What skills would make you a successful BOA?
Analytical Thinking
Attention to Detail
Adaptability
Conversational Skills
Digital Tool Utilization
Team Collaboration
Role Requirements
Client Service: Provide exceptional service to clients via inbound and outbound calls, email, and in-person interactions. Respond to inquiries, resolve issues, and ensure an exceptional experience. Develop and maintain strong relationships with clients, referral sources, and internal client support team members.
Account Management: Aptitude to learn and understand the financial services industry. Includes account opening, handling account transfers and other requests at the direction of the financial advisor. Process account transactions, prepare documentation, and maintain accurate client records.
Administrative & Operational Support: Strong ability to work independently at the direction of the financial advisor. Handle various administrative tasks, including scheduling appointments, preparing materials for client meetings, managing correspondence and supporting marketing initiatives. Streamlining processes with updating SOPs and strategically execute on the branch business plan.
Technology: Strong computer literacy with willingness to learn new technology and programs such as MoneyGuide, Salesforce, Microsoft Office products and other firm-provided software.
Read More About Skills/Requirements
Awards & Accolades
At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.
Check out our U.S. awards and accolades: Insights & Information Blog Postings about Edward Jones
Check out our Canadian awards and accolades: Insights & Information Blog Postings about Edward Jones
Read More About Awards & Accolades
About Us
Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500¹ company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we're proud to be privately-owned, placing the focus on our clients rather than shareholder returns.
Behind everything we do is our purpose: We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.
People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.
View our Purpose, Inclusion and Citizenship Report.
¹Fortune 500, published June 2024, data as of December 2023. Compensation provided for using, not obtaining, the rating.
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Client Service Associate - 1st
Columbus, OH
Location: Columbus, OH Employment Type: 1st Shift, Full-time, direct hire Job Brief Kable Workforce Solutions is hiring a Client Service Associate for our client. This position is responsible for reviewing and updating client investment plans, processing transactions (cash flows, purchases, sales, and asset transfers), and preparing reports such as cash flow statements, investment performance summaries, and personal financial statements.What's a Typical Day Like?
Reviewing and updating client Investment Plans
Processing transactions (cash flows, purchases and sales, asset transfers)
Preparing for client meetings and responding to client requests
Creating client reports - cash flow, investment performance and activity, Personal Financial Statements, ad hoc
Preparing and/or reviewing documentation to open or update accounts and private investments
Supporting the team with all aspects of providing comprehensive financial advice and servicing clients
What Are the Requirements of the Job?
Bachelor's degree Accounting/Finance or related
The ability to analyze and interpret data to generate insightful questions and thoughtful recommendations
Comfortable working in a team environment
Strong Excel skill-set
Attention to detail
Related internship/job experience
Thrives in a fast-paced work environment
Ability to handle many tasks at once
Ability to work in fast-paced environment.
Ability to move or lift up to 50+ lbs.
Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.
Ability to utilize hand/eye coordination.
Capability to stand for prolonged periods of time
Communication skills.
How to Apply And Next Steps?
Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions
For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
Client Service Associate - 1st
Columbus, OH
Location: Columbus, OH Employment Type: 1st Shift, Full-time, direct hire Job Brief MBS Pro Staffing, a division of Kable Workforce Solutions, is hiring a Client Service Associate for our client. This position is responsible for reviewing and updating client investment plans, processing transactions (cash flows, purchases, sales, and asset transfers), and preparing reports such as cash flow statements, investment performance summaries, and personal financial statements.
What's a Typical Day Like?
Reviewing and updating client Investment Plans
Processing transactions (cash flows, purchases and sales, asset transfers)
Preparing for client meetings and responding to client requests
Creating client reports - cash flow, investment performance and activity, Personal Financial Statements, ad hoc
Preparing and/or reviewing documentation to open or update accounts and private investments
Supporting the team with all aspects of providing comprehensive financial advice and servicing clients
What Are the Requirements of the Job?
Bachelor's degree Accounting/Finance or related
The ability to analyze and interpret data to generate insightful questions and thoughtful recommendations
Comfortable working in a team environment
Strong Excel skill-set
Attention to detail
Related internship/job experience
Thrives in a fast-paced work environment
Ability to handle many tasks at once
Ability to work in fast-paced environment.
Ability to move or lift up to 50+ lbs.
Ability to reach, grasp, hold, push, pull, bend, twist, squat, climb, kneel.
Ability to utilize hand/eye coordination.
Capability to stand for prolonged periods of time
Communication skills.
How to Apply And Next Steps?
Please submit your resume in our application by clicking “apply now.” We look forward to reviewing your application and you will hear from us within 1 business day.About Kable Workforce Solutions
For over 50 years, Kable Workforce Solutions has been connecting skilled professionals with leading employers across the region. We're dedicated to helping people build lasting careers and helping companies grow through quality, integrity, and partnership.We believe in people first - empowering individuals to succeed and celebrating the work that drives our communities forward.Kable Workforce Solutions is proud to be an equal opportunity employer. We welcome and value diversity and are committed to creating an inclusive workplace where everyone can thrive. Read our full diversity statement here.This job description is not intended to be all-inclusive, and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.
Cybersecurity Incident Response Administrator
Columbus, OH
GovCIO is currently hiring for Cybersecurity Incident Respose Administrator to be responsible for Security Information and Event Management (SIEM) systems. This position will be located in Radford, VA and will be a remote position. **Responsibilities**
The Senior Cybersecurity Incident Response Administrator (Information Assurance Engineer - Senior) will be responsible for managing Security Information and Event Management (SIEM) systems, including deploying, installing, managing infrastructure, and monitoring events in accordance with Army Business System Log Data Policy and other DoD/Army requirements. The role involves creating SIEM dashboards to display clear and concise visualizations of security-related events, enabling the detection of anomalies and investigation of threats in near real-time. The engineer will monitor SIEM dashboards to detect threats and anomalies, investigate events, and escalate as necessary. Additionally, the role includes assessing and developing reporting requirements to support audits and security controls, providing Public Key Infrastructure (PKI) support, and monitoring DoD and Army web application security standards and best practices. The engineer will review Army Cyber Tasking Orders (CTOs), coordinate with Army Cyber Security Service Providers, participate in SW Assurance reviews, and evaluate Information Systems Design Plans for compliance with relevant security regulations, policies, and best industry practices.
+ Proficiency in creating and managing SIEM dashboards for security event visualization.
+ Strong ability to monitor and investigate security events and anomalies.
+ Experience coordinating with Cyber Security Service Providers for audit logs and incident response.
+ Participation in SW Assurance reviews for application audit log validation.
+ Ability to review and evaluate Information Systems Design Plans and related documents for security compliance.
**Qualifications**
High School with 9+ years (or commensurate experience)
Required Skills and Experience
+ Clearance Required: Secret
+ Cybersecurity Certification (such as Certified Information Systems Security Professional (CISSP)/Information Systems Security Engineering Professional (ISSEP)/Security+/Certified Ethical Hacker (CEH/etc.)
+ 9+ years' experience with Cybersecurity and Incident Response or related areas
+ Extensive experience managing Security Information and Event Management (SIEM) systems, including getting relevant data into the SIEM.
+ Experience in developing reporting requirements for audits and security controls.
+ Knowledge of Public Key Infrastructure (PKI) and managing SSL/TLS certificates.
+ Familiarity with DoD and Army web application security standards and best practices.
+ Ability to review and respond to Army Cyber Tasking Orders (CTOs).
***PENDING CONTRACT AWARD***
Preferred Skills and Experience:
+ Bachelor's degree in Computer Science
+ Familiarity with Army enterprise monitoring tools and practices.
+ Strong analytical and problem-solving skills.
+ Excellent communication and coordination skills.
+ Experience with incident response activities.
+ Knowledge of engineering change proposals and configuration management.
+ Understanding of Continuity of Operation Plans and Communication Plans.
+ Experience with security regulations and best industry practices.
\#pdaltess
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $105,000.00 - USD $150,000.00 /Yr.
Submit a referral to this job (**************************************************************************************************************************************************
**Location** _US-Remote_
**ID** _2025-6784_
**Category** _Cyber Security & Intelligence_
**Position Type** _Full-Time_
Wealth Management Client Associate
Cleveland, OH
About Us - Alluvial Private Wealth is seeking a proactive and detail-oriented Client Associate to join our dynamic financial services team. In this on-site role based in Cleveland, Ohio, you'll play a key part in supporting clients by delivering exceptional service and assisting with the management of their financial needs. Success in this position requires strong communication skills to build client relationships, and excellent organizational abilities to keep operations running smoothly and efficiently across the team.
Skills
Assist clients with inquiries regarding their accounts, investments, and financial products.
Manage calendars, schedule meetings, and coordinate appointments
Answer and direct phone calls and emails professionally
Prepare reports, memos, invoices, and other documents
Maintain accurate records of client interactions and transactions.
Maintain organized filing systems (digital and physical)
Order and track office supplies
Greet visitors and provide excellent front-office support
Support client onboarding by helping gather required documentation and assisting with account setup to ensure a seamless transition.
Support team projects and handle ad hoc administrative tasks
Open and prepare the office each morning, including unlocking doors, turning on lights, and ensuring readiness for the day.
Assist with incoming calls, including answering the 800-line, and managing front desk responsibilities for client walk-ins.
Apply basic knowledge of financial terminology (e.g., IRAs, RMDs) to support client interactions effectively.
Excellent organizational and time management abilities
Ability to handle confidential information with discretion
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong communication skills, both verbal and written, to interact effectively with clients and team members
Ability to work independently as well as collaboratively within a team environment
High school diploma or equivalent (Associate's degree preferred but not required)
High attention to detail and strong client service orientation
Requirements
Compensation & Benefits
Salary: $70,000 - $75,000 annually + potential discretionary firm bonus
Job Type: Full-time
401(k)
Health insurance
Dental insurance
Vision insurance
Health savings account
Paid parental leave
10 days paid time off (PTO) + paid company holidays
Full-time salaried role
8-hour shift
Day shift
Monday to Friday
No travel required
Work Location: On-site, Cleveland, OH. Monday-Friday
Salary Description $70,000-$75,000
Human Resources Client Relations Professional
Worthington, OH
OPOC.us (One Point of Care) is seeking a full-time HR Client Relations Professional to join the Centric team in our office located in Worthington, Ohio.
We are looking for a positive, high-energy individual with a range of human resources experience and a demonstrated client focused background. You will be working in a team environment and have the well-developed skill set needed to maintain and enhance client relationships and drive business growth.
The successful candidate will have exceptional interpersonal and communication skills, strong problem solving and decision-making abilities, and a working knowledge of multiple human resource disciplines, including compensation practices, payroll processes, employee relations, performance management, and federal and state respective employment laws.
The Expertise and Skills You Bring
• 3+ years of demonstrated HR or ASO experience, required. Bachelors degree, and SHRM-CP, or related Human Resources certification are highly desired.
• Proven experience in a client-facing role, managing client relationships and driving customer satisfaction.
• Ability to handle sensitive matters and information with tact, diplomacy, and confidentiality.
• Flexibility to travel to client sites as needed.
• Ability to function in a fast-paced environment, prioritizing tasks and pivoting focus when needed while remaining organized and efficient.
• Service oriented and proactive, anticipating client needs and collaborating with your team to deliver our services and exceed client expectations.
• Ability to utilize internal and external resources, tools, and information to fully support our clients and bring added value to those relationships.
• Knowledge of Federal & State regulations, guidelines, and best practices.
• Proficient in Outlook, Microsoft Word, Excel, and Power Point and HRIS technology systems.
Compensation
OPOC.us offers a competitive wage and benefits package, as well as the opportunity for incentives and growth for driven individuals.
The compensation range is negotiable and will be based on your experience, education and certifications.
Benefits
• 401K with company matching.
• Medical insurance
• Dental insurance
• Vision insurance
• Company paid life insurance.
• 8 paid holidays plus generous paid time off.
• Company paid TelAssurance, a wellness benefit that offers unlimited telemedicine and a robust Rx program.
• Onsite gym and health coaching
• And most of all, the opportunity to grow and develop in a supportive and positive work environment!
OUR GROWTH OPPORTUNITIES:
At OPOC, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit, and unwavering commitment to the customer can take you and your career to new places!
Auto-ApplyClient Relations Representative
Cincinnati, OH
It's not just about what you do for a living, it's where you do it, when, and with whom? At Rhine Squad, we value our inclusive environment. We operate under an open-door policy for anyone qualified and ready to work hard.
Some of our most successful Sales Representatives come from various backgrounds and walks of life. We are an equal-opportunity employer actively seeking the kind of employee who works hard, has fun, and enjoys working with people. We do not work remotely so if you're the kind of person who has been itching for that human connection, this is the place for you! You don't need any experience in this role due to our training curriculum but you do need a great “go-get-em” attitude and work ethic.
Currently, we are hiring a Client Relations Representative to join the team. This person will get hands-on training in our sales department and learn daily sales operations.
Initial Client Relations Representative Responsibilities:
Engage with customers, in-person, in a professional, friendly manner
Operates as the point of contact for assigned customers in your given sales territory on behalf of major companies.
Generate sales among customer accounts
Answer customer queries and identifies new business opportunities
Work with the team on sales goals and business development needs
Benefits/Perks:
Advancement Opportunities - we promote from within
Competitive compensation plan; weekly pay ranging from $800-1000 depending on commissions
Mentoring program
Travel
Positive/inclusive work culture
Hands-on training and development
Basic Qualifications:
Strong interpersonal skills
Polite and friendly
Excellent communication skills
Good negotiation skills
Innovative
Great time management
BS Degree is preferred but not required with relevant work experience
Ability to work full-time and reliably commute to the office
0-3 years of relevant work experience (especially working with customers; restaurant and retail experience is a major plus!)
VTC Administrator
Columbus, OH
**Responsibilities & Qualifications** **RESPONSIBILITIES** + Assist the lead in monitoring and actively managing VTC calls for senior leaders as part of a white-glove service. + Provide both active and passive monitoring of scheduled SIPR and NIPR VTC calls under the supervision of the lead.
+ Use TMS, CMS, CMM for conference control and scheduling, ensuring adherence to current STIGs, with guidance from the lead.
+ Assist the lead in setting up and preparing VTC meetings for FLAG level or SES employees 60 minutes ahead of the conference time.
+ Provide Tier II support to troubleshoot VTC conferences, including connectivity, audio, and video issues, under the supervision of the lead.
+ Perform CODEC updates and other technical administrative duties as assigned, in coordination with the lead.
+ Assist the lead in providing 24/7 onsite support for critical VTC service issues, including fault isolation, performance analysis, and incident management.
+ Support the lead in the installation and troubleshooting of VTC endpoints within the DLA enterprise VTC infrastructure.
+ Create, update, and manage trouble tickets in the DLA ITOC Service Now Remedy system, with oversight from the lead.
+ Assist the lead in maintaining and updating the Configuration Management (CM) process, tracking changes to the DLA Enterprise VTC Network.
+ Support the lead in performing proactive maintenance and Tech Refresh planning for VTC infrastructure hardware/software.
+ Ensure all VTC components are configured per DISA STIGs, Federal IA policies, and US CYBERCOM directives, under the supervision of the lead.
+ Provide software and configuration updates as required by DOD IA directives, in coordination with the lead.
+ Assist the lead in providing over-the-shoulder or remote training on VTC operations, including scheduling, monitoring, and troubleshooting.
+ Support the lead in creating and updating documentation, including CONOPS, SOPs, quick start guides, and troubleshooting guides.
+ Assist the lead in providing weekly operational status reports and updates on VTC infrastructure to DLA and other relevant authorities.
**REQUIRED QUALIFICATIONS**
+ Must possess an Active Secret Clearance with IT-I Sensitivity
+ Certifications:
+ DoD Approved 8570 Baseline Certifications - Category IAT Level II (one of the following):
+ CCNA Security
+ CySA+ GICSP
+ GSEC
+ Security+ SSCP
+ Computing Environment Certification:
+ 100-150 Cisco Certified Support Technician (CCST) Networking
+ 100-160 Cisco Certified Technician (CCST) Cybersecurity
+ Experience:
+ Two to Five (2-5) years of progressive Information Technology (IT) experience in the Video Teleconferencing field, including deployment, trouble shooting, and supporting VTCs in a dynamic environment.
**Overview**
We are seeking a VTC Administrator to join our team supporting DLA's Video Operations Center (VOC) in Columbus, OH or Richmond, VA
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at **************** .
Apply now to explore jobs with us!
The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP". As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Columbus, OH or Richmond, VA (on-site)
+ Type of environment: Office
+ Noise level: Medium
+ Work schedule: First Shift; Monday - Friday. (Second or Third Shift may be available) May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: Less than 10%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
+ US Citizen
+ Secret clearance with IT-I sensitivity required
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact *************** for assistance.
**Job Locations** _US-OH-Columbus | US-VA-Richmond_
**ID** _2025-8304_
**Category** _Network Administrator/Engineer/Architecture_
**Type** _Regular Full-Time_
Client Success Specialist
Dublin, OH
Job Description
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
Annual Giving and Fundraising Services Officer
Columbus, OH
Job Description
Job Title: Annual Giving and Fundraising Officer
Status: Full time, permanent
Compensation: $58,000 - $63,136 per year
Benefits: Medical, dental, vision, disability, paid parental leave, dependent care assistance, paid vacation/sick/personal/holidays, public pension (OPERS), 403b & deferred compensation programs; free membership for Ohio History Connection
Position Summary:
As a key member of the team, this person will plan, execute and manage all phases of a well-coordinated Annual Giving Program supporting the Ohio History Connection's (OHC) mission, vision and values. This position plays a pivotal role in for the organization by managing annual fundraising campaigns and implementing accurate and timely gift processing and acknowledgement. This position combines donor engagement strategy with operational excellence, serving as a bridge between fundraising and back-office stewardship.
Essential Duties and Responsibilities
Coordinates all fundraising activities directed at increasing annual gift support and participation.
Accurately process all incoming gifts including checks, stock, online, and others.
Maintain donor records in CRM (Altru) ensuring data integrity and compliance.
Generate reports on fundraising performance, trends, and campaign ROI.
Plan & execute all phases of a cohesive annual giving direct mail program.
Manage Contributor Membership program. In coordination with membership staff, plan & execute solicitation of OHC members.
In cooperation with the Marketing & Communications division, coordinate appropriately-timed gift envelope insertion (
Echoes
) and giving messages in communication pieces produced by OHC, i.e.
Echoes,
eNews, OHC website, etc.
With the cooperation and support of OHC staff, plan & execute a coordinated Annual Giving Staff Campaign.
Serves as Staff Liaison to Conestoga, Ohio History Connection support group, and provides administrative support for their membership drive, annual fundraiser, and donor stewardship activities.
Plan & execute stewardship strategies and activities to give annual fund donors meaningful interactions and connections with OHC.
Ensure accurate reporting of the annual giving program to include appeal/gift source, donor type, and gift designations.
Other duties as assigned.
Required Education and Experience
Associate's degree from an accredited institution in a relevant field PLUS 2-3 years relevant working experience in fundraising and development or Bachelor's degree from an accredited institution in a relevant field PLUS 1-2 years relevant working experience in fundraising or development.
Desired Skills & Experience
Proven experience in taking a program and/or project from concept to completion
Able to use project management process
Experience leading teams of peers
Able to create evaluation and use evaluation data for program improvement
Ability to communicate with staff and the public, both orally and in writing, and on behalf of a program
Excellent presentation skills
Ability to consider expenses and revenue in developing and managing program budgets
Proficiency in various office software suites and virtual platforms, including but not limited to Microsoft 365; Familiarity with fundraising databases; prior use of Blackbaud Raiser's Edge or Altru is a plus.
Effective organizational skills, including attention to detail, prioritizing and managing multiple tasks for yourself, and being accountable to the organization for said tasks.
Required Competencies:
Can locate and use resources to get things done, orchestrates multiple activities at once to accomplish a goal, uses resources effectively and efficiently, and arranges information in a useful manner.
Able to initiate work and delegate to staff (either direct reports, volunteers or program/project staff)
Able to process information in a consistent manner, simultaneously displaying adaptability when necessary.
Intuitive and proactive in the strategy of building relationships and meeting the needs of stakeholders
Strategic thinker who is self-directed
Able to make practical and prudent business decisions and connections for profitability (may be earned revenue, grants, state funds, etc.)
Application Instructions
All interested applicants should apply online at *********************************
Please contact Human Resources at ************ or by email at ************************* for questions or accommodation requests. Please do not send applications by regular mail or email.
Ohio History Connection is an equal opportunity employer.
All prospective employees are required to undergo a fingerprint background check processed by the Ohio Bureau of Criminal Investigation & Identification (BCI) in accordance with the Volunteer Children's Act. Additionally, prospective employees will also submit to a drug test. Both will occur after the offer of employment is accepted. The results of the background check and drug test are not immediate disqualifiers to employment and are reviewed in accordance with Ohio History Connection policies and procedures. Inquiries must be directed to the Human Resources Director at ************ or via email at *************************.
Job Posted by ApplicantPro
Client Service Associate
Cleveland, OH
Job Description
JOB TITLE: Client Service Associate
EMPLOYER: Signature Estate & Investment Advisors, LLC
DEPARTMENT: W2 Advisory Team
REPORTS TO: Client Service Manager
SUMMARY: Become a Client Service Associate (CSA) with SEIA! The CSA serves as a key liaison between clients, advisors, financial custodians, and internal departments, ensuring that requests are handled accurately, efficiently, and with care.
While ensuring a seamless experience, the CSA team handles prospect introduction through ongoing relationship management. It is a central role in supporting SEIA's multiple W2 Advisory Teams by managing account operations, coordinating client service activities and collaborates closely with peers to uphold SEIA's service philosophy of effort with sincerity. Training will be expected full-time in-office. Position will be eligible for hybrid structure (office 3 / remote 2) after training has been completed and approved by manager. Training is expected to be completed by the third month if not sooner.
DUTIES AND RESPONSIBLITIES:
Account Management: Prepare, review, and submit account opening and transfer paperwork in a timely and compliant manner.
Account Maintenance: Process transactions, address changes, and updates; monitor account activity to ensure accuracy and completion.
Client Service: Respond promptly to client and advisor inquiries by phone or email; provide updates on account status, transactions, and paperwork.
Documentation & Reporting: Prepare correspondence, meeting summaries, client reports, and other communications as needed.
Practice Support: Maintain up-to-date client and household data in CRM systems; assist with meeting preparation and follow-up.
Collaboration: Partner with advisors, operations, and compliance teams to ensure smooth onboarding, high-quality service delivery, and consistent communication.
Continuous Improvement: Identify opportunities to streamline workflows and improve service standards in alignment with SEIA's client experience goals.
Other Duties: Perform additional responsibilities as assigned by management.
QUALIFICATIONS:
Bachelor's degree preferred
FINRA licenses Series 7 and 66 are not required but a plus to have at the time of hire. Team members are expected to pass these tests within a year of hire date and the company reimburses test cost and materials after they pass
Computer skills: Microsoft Office (Excel, PowerPoint, Word), Outlook, CRM (Salesforce preferred)
SKILLS:
Experience with customer service, problem solving and support skills
Time management and organizational skills
Attention to detail and follow through
Thoughtful verbal and written communication skills
Knowledge of financial planning concepts and or willingness to learn
Demonstrates coachability
BENEFITS:
Employee medical: With SEIA and employee contributions
Employee dental, vision and life insurance: Fully paid by SEIA
Dependent medical, dental and vision: Employee paid options
Paid Time Off (PTO)
Holiday Pay
Volunteer Pay
401k with generous match and immediate full vesting
Employee Assistance Program (EAP) and discounts
Opportunity to work and grow with a collaborative and entrepreneurial team
Client Engagement Specialist
Cleveland, OH
Job Title: Client Engagement Specialist Location/Schedule: Drop In Center, Cleveland, OH (Hybrid work), M-F 10:00am - 6:00pm Employment Type: Full-time, Non-Exempt About Cleveland Rape Crisis Center Cleveland Rape Crisis Center (CRCC) supports survivors of rape and sexual abuse, promotes healing and prevention and advocates for social change. CRCC was founded in 1974 in response to Cleveland's long-standing need for services to assist survivors of sexual assault. CRCC offers services in Cuyahoga, Ashtabula, Geauga and Lake counties such as legal advocacy, case management, and therapy services. We also do education and outreach work, to educate the community on sexual violence and human trafficking prevention. The Client Engagement Specialist (CES) is responsible for providing ongoing trauma-informed support and client engagement services to the guests of the Human Trafficking Drop-In Center. The CES position provides a broad range of services as the guests visit and engage in programming. Key Responsibilities
Assure that all guests and visitors to the Human Trafficking Drop-In Center are greeted warmly
Assist guests in a trauma-informed manner, provide information, crisis support, crisis intervention, and de-escalation
Conduct engagement sessions including all necessary paperwork
Create and maintain new and returning guest's client records
Assist guests with daily living skills, including laundry, budgeting, locating safe and affordable housing, referrals to community linkages, applying for federal food assistance or medical assistance, and workforce development
Assist Case Management with administrative duties to ensure quality of care
Assist with developing curricula and facilitates training for guests
Follow opening/closing procedures at the Drop-In Center
Assist with ensuring that the drop-in center is presentable for guests. Perform housekeeping tasks (e.g. launder towels, clean restrooms/shower rooms, empty trash, vacuum/clean floors, and general housekeeping)
Interface with building-related providers as needed (e.g. plowing, landlord)
Build connections with community partners and make presentations about CRCC's services
Maintain the confidentiality of clients at all times
Maintain client files, outreach, and activities in agency's database
Outreach and Tabling
Education, Experience, Licenses, & Certifications
High school diploma/GED
2 years of experience in a related field providing direct services to the community in a human services capacity (e.g. donations for homeless, shelters, churches, community counseling/drop-in centers)
May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position
Salary & Benefits Salary Range: $42,000 - $44,000 annually Comprehensive benefits package including but not limited to health, dental, and vision insurance, 403b retirement and match, 10 paid holidays, generous PTO, and professional development opportunities - for employees who meet benefit eligibility requirements This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC.
Continuous Improvement Administrator
Marion, OH
Company Description Job Description To lead bold change through the Lean Manufacturing initiative at the site to ensure continuous, systematic and sustainable elimination of waste through developing a fully engaged culture of continuous improvement (zero waste mindset), execution of Kaizen Events linked to site Vision, annual Strategy Deployment and building of foundational capability for long term sustainment. Create a vision that directs change effort at the site and develops strategies / action plans to achieve the vision. Eliminate barriers to change and modify systems / processes as required in support of Lean Methodologies. * LEAD SITE GUIDING COALITION * Be the change agent - drive and accelerate change in culture, attitude, and capability * Annual planning of Kaizen Event activities to support Site Strategy Deployment based on Value Stream Mapping and Waste Analysis * Quarterly priority setting of Kaizen Events to deliver step change in results (60 - 90-day outlook) at the target pace for the site * Approval of Kaizen events & close-out and sustainment plans * Ensure Lean tool capability is developed across the site * Drive employee engagement by ensuring a high percentage of new members on Kaizen Events * Approval of standards, systems, and processes to support sustainable execution * Approval of site standards as related to Lean methodologies and implementation * Develop, modify, and improve standard processes to continuously improve efficiency of Coalition related to the above responsibilities * Instill a standard, disciplined, rigorous, process focused approach to problem solving across the organization * Actively develop, and deploy Business Unit standards for Lean tools, principles, and methodologies as well as standard business processes * DAILY / ACTIVE WASTE ELIMINATION COACHING *
Identify and lead training in accordance with the needs defined by the Plant, Site Strategy Deployment, and personal observation (daily coaching and walk throughs). Ensure proper understanding of these tools / techniques and ownership of deployment. * Kaizen Event FACILITATION * Drive the site to model a Learn by Doing approach * Organize / facilitate Kaizen Event-based and specific tool training for all monthly Kaizen Event teams * Coordinate Preparation, Execution, and Follow-Up stages of the Kaizen Event process through weekly interaction with Leaders / Co-Leaders to ensure team is on pace with the guidelines / expectations of Kaizen Methodology. * For Kaizen Teams that go beyond the desired 30-day close-out window, work with Team Leaders / Co-Leaders and Business Owner to close all open follow-up items and execute countermeasures to close gaps against desired deliverables / results * LEAN TOOL CAPABILITY * Develop personal mastery in the Lean principles and tools to allow broad facilitation (Kaizen events, lean workshops, and daily coaching) in Production Departments and Functions. This shall include a mastery of training modules such as Waste Elimination, 5S, Root Cause Problem Solving, Standard Work, SMED, PM, Plan-Do-Check-Act, and other lean tolls defined in our production system. * Coordinate Kaizen event Training process to ensure the site has broad base capability in all primary Lean tools to be self-sufficient for monthly and on-demand training requirements * Lead training sessions and Kaizen Events within the site as required. * REAPPLICATION / BENCHMARKING * Develop and facilitate Lean Manufacturing Annual Plans within the site the ensure best practices are shared and reapplied efficiently to accelerate results * Actively participate in the CBB CI Steering Committee meetings - share successful improvements with the network for potential reapplication to accelerate Company results and be open to learning from other site to reapply successful, sustained improvements * Actively participate in Benchmarking visits and audits as required at CBB sites. The expected output from any such visit is a potential list of potential reapplications to be reviewed and inserted into the Idea Sharing read Across. * STRATEGY DEPLOYMENT * Provide support to the CI Steering Committee in their implementation of actions, sharing his knowledge and practical experience in handling lean tools as required * Ensure process confirmation through a relevant Go-Look-See process, to understand, support / coach, and challenge associates toward the achievement of expected business results * In conjunction with the Plant Manager, lead the Site Leadership Team in the development of the Site Cos Take Out Roadmap linked to the Company Strategies and Objectives * In conjunction with the Plant Manager, lead / coordinate the Site Leadership Team in development of annual plan Strategy Action Plans to achieve the Company goals. * Conduct periodic reviews and audits of the Site, Production Department, and Functional Department Business Boards to ensure ongoing alignment to the annual objectives, linked KPIs, site initiatives, and site standards * Manage the preparation of daily reports. Qualifications Education * BA / BS (4-year technical or business) degree preferable Experience * 4 - 6 years of Manufacturing Operations experience * Previous Lean experience a positive for internal candidates and required for external candidates, High school graduate with some college. Skills/Abilities * Able to build successful teams and guide others in accomplishing work objectives * Strong analytical and problem-solving capabilities * Seeks and uses 'customer' feedback to improve effectiveness of Lean group and deployment * Encourages open discussion and dialogue within and between Functions * Well-developed decision-making skills * Excellent computer and analytical skills * Excellent verbal, written and interpersonal communication skills * Lead and Manage by Influence * Individual and Team Coaching * Extremely Process Focused * High degree of maturity and professionalism Additional Information All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. * Full-time is defined as regularly working 30+ hours per week. Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at ************ or *******************************. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at ************ or *******************************. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. All your information will be kept confidential according to EEO guidelines. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.
Client Service Associate
Akron, OH
About Us
Park 6 Logistic is a forward-thinking logistics and distribution company committed to delivering efficient, reliable, and scalable solutions for businesses nationwide. We combine innovation, strong operational standards, and exceptional customer service to support our partners at every step of their supply chain. As we continue expanding, we are looking for talented professionals who are ready to contribute to our growth and elevate our brand presence.
Job Description
We are seeking a motivated and detail-oriented Client Service Associate to join our professional team in Akron, OH. In this role, you will serve as a key point of contact for clients, ensuring their needs are met with accuracy, clarity, and efficiency. You will be responsible for maintaining strong relationships, coordinating service requests, and supporting smooth operational processes that align with our service standards.
Responsibilities
Provide professional support and clear communication to clients regarding services, updates, and inquiries.
Coordinate with internal teams to ensure timely and accurate logistics operations.
Maintain client records, documentation, and follow-ups with attention to detail.
Assist in resolving issues with a solutions-driven and client-focused approach.
Uphold service quality and support continuous improvement within client operations.
Qualifications
Qualifications
Strong communication and organizational skills.
Ability to multitask and manage priorities in a fast-paced environment.
Professional attitude, problem-solving mindset, and client-centered approach.
Basic understanding of administrative or customer-support functions.
Ability to work independently and collaboratively.
Additional Information
Benefits
Competitive annual salary of $50,000-$55,000.
Opportunities for professional growth and long-term career development.
Supportive and team-oriented work environment.
Stable full-time position with structured work schedules.
Skill-building opportunities within a respected logistics company.
ENTRY LEVEL Client Relations Specialist
Cincinnati, OH
Job DescriptionBenefits:
Bonus based on performance
Flexible schedule
Free uniforms
Opportunity for advancement
Training & development
Jump-start your career with Hal Solutions.
Were a fast-growing team focused on real relationships, smart solutions, and making an impact. As a Client Relations Specialist, you'll be at the heart of our sales teamconnecting with people, solving problems, and helping clients succeed.
This is a full-time, entry-level, on-site role with hands-on training and room to grow. If you're ready to learn, contribute, and be part of something bigger, we want to meet you.
Our training covers:
In-depth knowledge of the clients industry and products
Proven sales strategies and tactics
Outstanding customer service techniques
Business development fundamentals
Strong communication and interpersonal skills
Whether you're beginning your career or looking to build essential professional skills, this role provides hands-on experience, mentorship, and a clear path for growth.
What to expect:
Clear goals & expectations Know exactly how to succeed with transparent benchmarks that support your growth.
Strong professional network Connect with mentors and leaders who will support your long-term career.
Recognition & rewards From shout-outs to incentives, we celebrate wins big and small.
Quick advancement & performance-based bonuses Your hard work wont go unnoticed. We reward results and provide clear paths to grow.
Fast-paced, team-oriented culture Collaborate with supportive professionals who care about what they do.
Were seeking someone who brings both professionalism and personality to the table. The ideal candidate is:
Positive, solutions-focused, and professional in every interaction
An engaging communicator who enjoys connecting with people
Compassionate and empathetic with a strong desire to help others
Adaptable and thrives in fast-paced, changing environments
Organized and able to manage multiple priorities with ease
Comfortable having sales conversations and presenting tailored solutions
Self-motivated, resilient, and driven to exceed goals
At Hal Solutions, your success starts on day one. We invest in you with hands-on training, real-world experience, and ongoing mentorship to help you grow with confidence.
Ready to get started?
Apply now with your resume, and a member of our Recruiting Team will be in touch within 13 business days if your background is a match.
Client Access Specialist
Lorain, OH
Full-time Description
Are you looking to join a company that makes a difference? Do you want to be part of an organization with a commitment to an inclusive and supportive culture? Do you enjoy company-wide staff events with opportunities for team building and getting to know your co-workers?
Join our team of compassionate, empathetic, and dedicated staff!
With a career at Riveon Mental Health and Recovery, you'll partner with a talented group of individuals in a team atmosphere, including a supportive and knowledgeable leadership team. You'll also have access to a wealth of opportunities for your personal growth and development.
We value our team members and provide an excellent total rewards package of benefits and perks designed to be customizable to your specific needs.
Our Total Rewards Package - What We Offer:
Inclusive Culture with a Team Atmosphere
Collaborative environment dedicated to clinical excellence
Company-Wide All Staff Events - have fun while Teambuilding
Wellness Programs and Activities
Up to 41 days off per year (32 days of paid time off plus 9 paid holidays)
Paid Bereavement Leave
Paid Jury Duty Time
Parental Leave
Company Supported Continuing Education & Certification
PPO & HDHP Health Plan Options
Flexible Dental & Vision Plan Options
Company funded Health Savings Account
Company-Sponsored FSA and DSA Tax Savings Accounts
100% Company Paid EAP Emotional Well-Being Support
100% Company Paid Life Insurance and AD&D
100% Company Paid Short-Term Disability Insurance
100% Company Paid Long-Term Disability Insurance
Added Value Benefits including:
Critical Illness Plans for Employee and Family
Accident Plans for Employee and Family
Identity Theft Plans for Employee and Family
Pet Insurance
Whole and Term Voluntary Life Plans for Employee and Family
Voluntary AD&D Plans for Employee and Family
403(b) Retirement Plan with Company Match
Access to Personal Financial Advisor
Generous Team Member Referral Bonus Program
License and Certification Reimbursement
License Testing Fee Reimbursement
Annual Tuition Reimbursement
Travel Expense Reimbursement
On-Site Pharmacy
Casual Dress Code
Shift Differentials and On-Call Stipends
Stipend for Bilingual, Spanish-Speaking
Hours: Monday through Friday 8:00 a.m. to 4:30 p.m.
Monday through Friday 8:30 a.m. to 5:00 p.m.
POSITION PURPOSE AND OBJECTIVES
The primary responsibility of the Client Access Specialist is to provide client-centered administrative support at Riveon Mental Health and Recovery and off site-locations. The staff in this position are cross-trained to perform a variety of job functions in various settings including greeting, assisting, and directing incoming clients and visitors, answering and directing telephone calls, ensuring that client data is up to date in the EMR.
ESSENTIAL JOB FUNCTIONS
Serves as first point of contact for clients, visitors, and vendors. Greets, checks-in, and monitors waiting areas. Directs clients and visitors to appropriate destinations. Keeps waiting areas neat and orderly.
Collects and updates demographic, insurance, payer, clinician assignment, program, and financial information in client medical records. Relays retroactive billing information to the Billing Supervisor. Maintains office filing system and adheres to records retention schedule. Processes release of information requests and maintains ROI database.
Determines client eligibility for entitlement programs and sliding fees. Completes documentation and collects verification as required by program regulations and keeps client data updated in the electronic medical record. Is attentive to program eligibility redetermination dates and provides timely follow-up with clients upon arrival for their appointments. Assists clients in understanding and complying with third party payer benefits/requirements as necessary. Contacts third party payers to verify coverage and plan restrictions and obtains precertification as needed. Collects payments on accounts.
Schedules clinical appointments using the EMR. Places reminder calls to clients. Prints schedules and distributes surveys and informational materials to clients as needed. Arranges for client transportation.
Answers incoming phone calls and routes calls appropriately. Utilizes the central paging system as necessary.
Follows policies and procedures. Ensures that Clients' protected health information is kept confidential according to Agency procedures.
Travels between agency sites to pick up and deliver work related materials as needed.
Provides clerical support including photocopying, faxing, printing, and scanning. Communicates with clients in their native language if bilingual. Schedules interpreters (both internal and external) as needed.
Works as part of a team. Provides training and coaching to peers as requested by Supervisor. Rotates and works in various locations/assignments to provide adequate coverage.
Initiates purchase orders for departmental supplies as needed.
Must be able to react to change and stress productively and to handle other related tasks as assigned.
Must be able to maintain regular and predictable attendance and punctuality.
Must be able to get along with others and work effectively as a team by participating in problem-solving and contributing to the overall team development by sharing information and knowledge.
Must exhibit the knowledge, skills, and abilities, and minimum requirements listed in this Position Description.
Performs all other duties as assigned.
Requirements
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
In order to perform the essential functions of this job, after an orientation period, the employee must possess the following: a working knowledge of Riveon Mental Health and Recovery Policy and Procedures, including sensitivity and adherence to clients' rights, confidentiality, and health and safety issues.
Must have the ability to maintain a pleasant and courteous disposition consistently to support the concept of excellent customer service.
The employee must be comfortable and adept with a computer, a mouse, and preferably latest version of Windows, Word, and Excel in order to perform client check-in and scheduling procedures.
The employee must have knowledge of proper phone etiquette in order to adequately serve callers.
Must be able to handle difficult customers, using conflict resolution techniques.
Must exhibit sensitivity to different cultures.
WORKING CONDITIONS
Almost all time is spent in an office environment.
The employee will be required to sit for extended periods and will spend a large portion of their time on the telephone.
Must be able to bend, stoop, walk, and lift and push minimal loads at various times.
A considerable amount of time will also be spent working on a computer so the employee should have close vision ability.
Due to large amount of face to face client contact, the employee must have excellent language and speaking skills.
REQUIREMENTS/QUALIFICATIONS
High school graduate or equivalent.
Minimum typing of 35 wpm.
Must have a minimum of one year of experience as a receptionist and/or switchboard operator in a health care setting, or three years of general receptionist/clerical experience.
Must have strong customer service orientation and experience.
Must have the ability to apply common sense understanding and to carry out written and oral instructions using good judgment in order to work under minimal supervision.
Must have manual dexterity and the ability to communicate orally in person.
Must be able to work in a fast paced environment with multiple priorities.
Must have knowledge of proper phone etiquette and be able to handle difficult customers.
Computer experience, preferably in the latest version of Windows, Word, and Excel, is strongly preferred.
Favorable references and/or evaluations are required.
Bilingual (English/Spanish speaking) a plus.
Experience with EMR (Electronic Medical Records) a plus.
SBA Compliance/Servicing Officer
Defiance, OH
State Bank, a growing, full-service community bank, has an immediate opening for a full time SBA Compliance/Servicing Officer in our Defiance, Ohio Corporate office. Our SBA Compliance/Servicing Officer will ensure SBA Eligibility and compliance oversight, assist with SBA servicing actions, submit SBA guaranty purchase packages and liquidations, perform SBA file audits, update SBA data analytics and reporting. If you're an outgoing self-starter who is committed to providing overall exceptional service to help achieve adherence to SBA compliance and regulations, you might be a great addition to our team.
We offer an extensive benefits package including competitive compensation, retirement savings plans, medical/dental/vision, company-paid life and AD&D insurance, paid time off, short and long term disability, quarterly incentives, and more!
In addition, State Bank strives to give back to the community. State Bank GIVES (Gathering Individuals to Volunteer, Empower and Serve) is a Volunteer program created to provide local non-profit organizations access to State Bank employees who volunteer their time to make a difference in the lives of the people and communities we serve.
Apply today!
Equal Opportunity Employer
Auto-ApplyVeterans Service Officer (4585-70)
Cincinnati, OH
Appointing Authority: Veterans Service Commission Civil Service Status: Classified Classification Title: Veterans Service Officer Employment Status: Full-Time Reports to: Claims Manager FSLA Status: Exempt GENERAL DESCRIPTION: Under the direction of the Executive Director and supervision of the Claims Manager, the Veterans Service Officer advises and assists active military personnel, veterans, spouses, surviving spouses, children, parents, and dependents of veterans on presenting claims as well as obtaining rights and benefits available under federal, state and county laws. QUALIFICATIONS: Shall be a veteran pursuant to Ohio Revised Code (O.R.C.) Section 5901; possession of an honorable discharge (DD214) from the U.S. Armed Forces; High school diploma or equivalent; two years' experience working with the public; or equivalent combination of education and/or professional experience. LINCENSURE OR CERTIFICATION REQUIREMENTS: Possess a valid driver's license; Remain insurable under the county's vehicle insurance policy; Maintain necessary certification as a Veterans Service Officer; and Complete and pass a BCI/FBI background check. EQUIPMENT OPERATED: Motor vehicles, personal computer, fax machine, copier, calculator, micro-fiche, paper shredder, printers, and/or other modern office equipment. ESSENTIAL FUNCTIONS OF THE POSITION: Advises and assists persons in the Armed Forces of the United States, veterans' spouses, surviving spouses, children, parents, and dependents of the veteran in presenting claims or obtaining rights or benefits under any law of the United States or of this state, including but not limited to service-connected compensation, non-service disability pension, survivors' pension, documents and award requests, discharge upgrades, health benefits, and educational benefits; Determines appropriate benefits for clients; obtains documents necessary to substantiate claims (e.g. medical evident, service history, employment verification and documentation, custody document); makes recommendation on financial assistance applications in a timely manner; Maintains files of all documentation provided to establish and support claims for benefits; develops professional relationships with clients; works in conjunction with local, county, state, and federal agencies to advocate for clients; Refers clients to the HCVSC Emergency Financial Assistance program; Ensures that applications for aid regarding the burial of eligible indigent clients are complete; Assists with applications for grave markers and burial flags; and Participates in civic functions as well as outreach events to inform the public of services rendered for veterans and dependents. OTHER DUTIES AND RESPONSIBILITIES: May perform home visits when necessary to verify the information provided by the veteran and assist in the benefit application process; Reports known and suspected cases of fraud and/or misrepresentation to the appropriate persons and agencies; Attends continuing education classes; maintains awareness of all laws, policies, and procedures affecting veterans and their dependents; attends seminars and schooling that may require out-of-town travel; Must be able to obtain and maintain accreditations through the Ohio Department of Veterans Services and other national accredited organizations; and Performs other job-related duties as required. MINIMUM ACCEPTABLE CHARACTERISTICS: Knowledge of budgeting, accounting, government process; veterans service commissions laws and/or regulations; agency goals and objectives; departmental policies and procedures; public relations; office practices and procedures; records management; office management; public administration; and case management; and Ability to interpret a variety of instructions in written, oral, picture, or schedule form; calculate fractions, decimals, and percentages; prepare accurate documentation; communicate effectively; understand a variety of written and/or verbal communications; interpret results, draw conclusions, and take recommended action; develop and maintain effective work relationships, including individuals, departments, and/or agencies; travel to and gain access to work site. DEADLINE TO APPLY: Until position is filled. Submit CV and Resume to *********************************** ----------------------------------------------------------------------------------------------------------------------------------------- The HCVSC is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. Appointing Authority: Veterans Service Commission Civil Service Status: Classified Classification Title: Veterans Service Officer Employment Status: Full-Time Reports to: Claims Manager FSLA Status: Exempt GENERAL DESCRIPTION: Under the direction of the Executive Director and supervision of the Claims Manager, the Veterans Service Officer advises and assists active military personnel, veterans, spouses, surviving spouses, children, parents, and dependents of veterans on presenting claims as well as obtaining rights and benefits available under federal, state and county laws. QUALIFICATIONS: Shall be a veteran pursuant to Ohio Revised Code (O.R.C.) Section 5901; possession of an honorable discharge (DD214) from the U.S. Armed Forces; High school diploma or equivalent; two years' experience working with the public; or equivalent combination of education and/or professional experience. LINCENSURE OR CERTIFICATION REQUIREMENTS: Possess a valid driver's license; Remain insurable under the county's vehicle insurance policy; Maintain necessary certification as a Veterans Service Officer; and Complete and pass a BCI/FBI background check. EQUIPMENT OPERATED: Motor vehicles, personal computer, fax machine, copier, calculator, micro-fiche, paper shredder, printers, and/or other modern office equipment. ESSENTIAL FUNCTIONS OF THE POSITION: Advises and assists persons in the Armed Forces of the United States, veterans' spouses, surviving spouses, children, parents, and dependents of the veteran in presenting claims or obtaining rights or benefits under any law of the United States or of this state, including but not limited to service-connected compensation, non-service disability pension, survivors' pension, documents and award requests, discharge upgrades, health benefits, and educational benefits; Determines appropriate benefits for clients; obtains documents necessary to substantiate claims (e.g. medical evident, service history, employment verification and documentation, custody document); makes recommendation on financial assistance applications in a timely manner; Maintains files of all documentation provided to establish and support claims for benefits; develops professional relationships with clients; works in conjunction with local, county, state, and federal agencies to advocate for clients; Refers clients to the HCVSC Emergency Financial Assistance program; Ensures that applications for aid regarding the burial of eligible indigent clients are complete; Assists with applications for grave markers and burial flags; and Participates in civic functions as well as outreach events to inform the public of services rendered for veterans and dependents. OTHER DUTIES AND RESPONSIBILITIES: May perform home visits when necessary to verify the information provided by the veteran and assist in the benefit application process; Reports known and suspected cases of fraud and/or misrepresentation to the appropriate persons and agencies; Attends continuing education classes; maintains awareness of all laws, policies, and procedures affecting veterans and their dependents; attends seminars and schooling that may require out-of-town travel; Must be able to obtain and maintain accreditations through the Ohio Department of Veterans Services and other national accredited organizations; and Performs other job-related duties as required. MINIMUM ACCEPTABLE CHARACTERISTICS: Knowledge of budgeting, accounting, government process; veterans service commissions laws and/or regulations; agency goals and objectives; departmental policies and procedures; public relations; office practices and procedures; records management; office management; public administration; and case management; and Ability to interpret a variety of instructions in written, oral, picture, or schedule form; calculate fractions, decimals, and percentages; prepare accurate documentation; communicate effectively; understand a variety of written and/or verbal communications; interpret results, draw conclusions, and take recommended action; develop and maintain effective work relationships, including individuals, departments, and/or agencies; travel to and gain access to work site. DEADLINE TO APPLY: Until position is filled. Submit CV and Resume to *********************************** ----------------------------------------------------------------------------------------------------------------------------------------- The HCVSC is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law.
Commercial Lending Administrator
Brecksville, OH
Full-time Description
The CBS Difference
At Cooperative Business Services (CBS), we deliver premier commercial lending services and cutting-edge software solutions to financial institutions across the nation. Our expertise spans all property types, ensuring that we meet the diverse needs of our clients.
Our vision is to revolutionize financial partnerships, where institutions thrive and people flourish. This vision drives us to continually innovate and push the boundaries of what's possible in the financial sector.
Our mission is clear: to empower financial institutions with innovative thinking and market-leading business solutions. We are committed to providing the tools and insights needed to navigate the complexities of the market, enabling our clients to achieve sustainable growth and success.
Currently, CBS is in an exciting growth period as we position ourselves for 2025 and beyond. Join us on this journey as we continue to transform the future of financial institutions.
Your Role in Our Success
The Business Development Administrator (BDA) supports the Business Development Officer(BDO) in their assigned regions by providing essential administrative and operational assistance to ensure the success of commercial lending initiatives. This position will be required to work in office, between the hours of 8:00-5:00 EST. Below are the areas of responsibilities that will help you thrive and succeed in this role:
Collect borrower information and ensure accurate and timely entry into relevant systems;
Prepare meeting materials, presentations, and reports to ensure BDOs are equipped for client engagements;
Manage schedules and calendars for BDOs, coordinating appointments with borrowers, credit unions, and other stakeholders;
Submit expense reports on behalf of BDO's ensuring compliance with organizational policies;
Order environmental reports third party reports, and send out participation agreements;
Coordinate gift deliveries to borrowers as requested by BDO's;
Guide borrowers through the process of setting up accounts with credit unions, including gathering necessary documentation and ensuring compliance with membership requirements;
Act as a liaison between borrowers, credit unions, and internal teams to facilitate smooth account setup and lending processes;
Address borrower inquiries promptly and provide exceptional service throughout the lending journey;
Maintain organized records of borrower interactions, loan applications, and account setup processes using CRM systems;
Maintains the integrity and confidentiality of borrow information and files.
Ensure office supplies are adequately stocked and ordered as needed;
Collaborate with commercial lending teams to streamline workflows and ensure compliance with organizational policies.
Requirements
What You Bring to the Table
You have 3-5 years of experience in administrative support; experience in supporting sales representatives preferred;
You have excellent verbal and written communication skills for clear and effective collaboration to interact with borrowers, credit unions, and internal teams;
You have strong time management skills to prioritize tasks and meet deadlines.
You have a team-oriented mindset with the ability to collaborate and coordinate across departments
You have excellent organizational and time management skills, with the ability to handle multiple transactions simultaneously
You are Proficient in Microsoft 365 products and CRM software
The Perks of Being with Us
At Cooperative Business Services, we believe in creating an environment where you can thrive both personally and professionally. Here's what you can look forward to as a valued member of our team:
Compensation: Base compensation for this role ranges from $23.08 - $26.44 based on experience
Generous Holidays: Take advantage of 13 paid holidays each year
Comprehensive Insurance Coverage: Choose from a selection of medical, dental, vision, and supplemental benefit plans to suit your needs. Additionally, the company provides company-paid Short-Term Disability (STD), Long-Term Disability (LTD), and life insurance equivalent to 1 time your salary.
401(k) Plan: The company provides a generous matching contribution of up to 6%.
Tuition Assistance
Salary Description $48,000-$55,000