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Client administrator skills for your resume and career

Updated January 8, 2025

6 min read

Below we've compiled a list of the most critical client administrator skills. We ranked the top skills for client administrators based on the percentage of resumes they appeared on. For example, 8.8% of client administrator resumes contained client service as a skill. Continue reading to find out what skills a client administrator needs to be successful in the workplace.

15 client administrator skills for your resume and career

1. Client Service

Here's how client administrators use client service:

Ensured quality client service by fostering interdepartmental relationships.
Coordinated day to day client service functions for several large clients, proactively searching for trends to correct or cross-sell.

2. PowerPoint

Here's how client administrators use powerpoint:

Created marketing PowerPoint presentations and coordinated internal and external meetings.
Evaluated program effectiveness of 13 Tenet hospitals using predetermined criteria, citing findings via PowerPoint presentation and written reports.

3. Administrative Functions

Administrative Functions all revolve around planning and managing business operations. Administrators engage in the planning and execution of different business objectives, implementing workplace policies, and organizing resources efficiently. Every action that is a step towards the business's goals is covered by Administrative Functions.

Here's how client administrators use administrative functions:

Selected Responsibilities: Manages the operational and administrative functions performed within the unit to meet client needs and organizational goals.
Participated in the Global Centralization of administrative functions to various Global Operations Teams .

4. Client Accounts

Here's how client administrators use client accounts:

Processed internal asset transfers between related client accounts while monitoring tax advantages.
Provided assistance and support to Portfolio Manager and Research Analyst while maintaining client accounts.

5. Client Facing

Here's how client administrators use client facing:

Resume upon request Accomplishments Numerous accommodations Skills Used Client facing, CRM, Project Management, Time Motion Studies,
Assist operation managers with implementation of new procedures or systems in order to provide client facing perspective or communication

6. Problem Resolution

A problem resolution refers to how a person identifies the problem, determining its cause, creating a reasonable solution, and implementing a conclusion. With the help of a client specialist, it is easier to handle such a situation. Problem resolution plays a vital role in helping resolve problems efficiently and effectively.

Here's how client administrators use problem resolution:

Assisted with the development of release risk assessments, test plans, functional requirements, test schedules and test problem resolution.
Research and respond to complex or non-routine request for assistance and problem resolution.

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7. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how client administrators use data entry:

Maintained files, prepared charts, and performed data entry as assigned.
Faxed, received and filed confidential documents, data Entry.

8. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how client administrators use customer service:

Respond to customer requests for expedites, order investigation, returns and quality situations according to customer service level arrangements.
Assist Commercial Regional Managers with overall management of portfolio relating to customer service, sales and asset quality.

9. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how client administrators use account management:

Assisted account management, handling client requests, outgoing mail, preparing for meetings and other day to day duties.
Coordinated the Account Management Team (AMT) which generally met at least once a week.

10. Securities

Here's how client administrators use securities:

Supported and/or facilitated settlement of trades and other daily transactions involving domestic, and global fixed income and equity securities.
Negotiated securities back office operations relationships between 30 banking institutions and Fidelity's National Financial Services Corporation.

11. Corporate Trust

Here's how client administrators use corporate trust:

Answered the phones for the Corporate Trust Department, and assisted them to best of my knowledge.
Served as a liaison for corporate trust banks and secondary markets.

12. Strong Problem-Solving

Here's how client administrators use strong problem-solving:

Recognized by clients and management for strong problem-solving skills resulting in increased productivity and high customer satisfaction.
Demonstrated strong problem-solving skills, customer focus, and follow-up skills.

13. Client Relations

Here's how client administrators use client relations:

Handle client relationship management functions, which included promoting enduring relationships with a diverse clientele and cultivated positive relationships with customers
Oversee all day-to-day operational matters related to new patient intake and physician referral preference while fostering client relationships.

14. Client Data

Here's how client administrators use client data:

Received, verified, and accurately processed client data while maintaining exact account information for 26 clients across the United States.
Analyzed operational issues associated with client data, payroll vendors and accuracy of tapes and files.

15. Financial Reports

Here's how client administrators use financial reports:

Assisted CFO with weekly/monthly/yearly budget projections, transactions, financial reports and spreadsheets.
Performed weekly and monthly financial reports detailing financial activity for each account, and ensuring complete accuracy for each transaction.

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What skills help Client Administrators find jobs?

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List of client administrator skills to add to your resume

The most important skills for a client administrator resume and required skills for a client administrator to have include:

Client Service
PowerPoint
Administrative Functions
Client Accounts
Client Facing
Problem Resolution
Data Entry
Customer Service
Account Management
Securities
Corporate Trust
Strong Problem-Solving
Client Relations
Client Data
Financial Reports
Client Issues
Compliance Issues

Client Satisfaction
CMS
External Clients
IRS
Equities
SLA
Customer Support
ERISA
Data Integrity
Healthcare
Customer Inquiries
Financial Institutions
Windows XP
Mainframe
SQL
Client Inquiries
Client Reports

Conference Calls
Vanguard
Administrative Tasks
HR
SME
Lotus Notes
VPN
Unix
AML
Client Communication
Business Development
AS400
KYC
Tax Filings
DTC

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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