How To Become A Client Care Coordinator: What It Is and Career Path

What is a client care coordinator and how to become one

Updated January 8, 2025

4 min read

A client care coordinator is in charge of managing the healthcare needs of their clients, which generally involves coordinating with healthcare services, communicating with members of the care team, and directing clients to services and assistance programs available to them. On the other hand, the term client care coordinator may also refer to someone managing business clients for their organization.

Client care coordinators in the healthcare field usually work for healthcare facilities or agencies, but they may also work for the government as well as non-profit organizations. Client care coordinators in the corporate world, on the other hand, can find work in companies that require a higher level of customer service for their clients.

The education level required for this role is usually a bachelor's degree. Moreover, a client care coordinator must have adequate experience to ensure that they have the skills to serve clients well, namely, communication, time management, coordination, and problem-solving, among many others.

ScoreClient Care CoordinatorUS Average

Salary

2.6

Avg. Salary $33,026

Avg. Salary $59,228

Stability level

8.9

Growth rate 12%

Growth rate 0.3%

Diversity

10.0

Race

American Indian and Alaska Native 1.56%

Asian 6.08%

Black or African American 10.69%

Hispanic or Latino 21.84%

Unknown 4.61%

White 55.22%

Gender

female 85.80%

male 14.20%

Age - 43

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 43

Stress level

8.9

Stress level is very high

7.1 - high

Complexity level

8.1

Complexity level is challenging

7 - challenging

Work life balance

6.2

Work life balance is fair

6.4 - fair

Key steps to become a client care coordinator

Explore client care coordinator education requirements

Most common client care coordinator degrees

Bachelor's

48.8 %

Associate

21.4 %

High School Diploma

11.7 %

Start to develop specific client care coordinator skills

Skills	Percentages
Client Care	14.34%
Social Work	14.08%
Home Health	8.87%
Mental Health	8.03%
Patients	6.71%

Complete relevant client care coordinator training and internships

Accountants spend an average of 1-3 months on post-employment, on-the-job training. New client care coordinators learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client care coordinator based on U.S. Bureau of Labor Statistics data and data from real client care coordinator resumes.

Research client care coordinator duties and responsibilities

Manage caseload by providing care coordination to individuals with a primary intellectual/developmental disability diagnosis all of whom receive community-base waiver services.
Maintain all confidential personnel files, and CPR compliance records.
Complete CEU's in CPR, administering medications, and client hold/release techniques.
Assist clients with house work.-Arrange medications for clients.-Shop for groceries and prepare meals.-Transportation for clients to.

Prepare your client care coordinator resume

When your background is strong enough, you can start writing your client care coordinator resume.

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