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Become A Client Care Coordinator

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Working As A Client Care Coordinator

  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Performing for or Working Directly with the Public
  • Deal with People

  • Unpleasant/Angry People

  • Stressful

  • $44,741

    Average Salary

What Does A Client Care Coordinator Do At South Coast Community Services

* Process referral requests from the different departments of the County of San Bernardino, the school districts and self referrals.
* Identify appropriate SCCS programs based on triage results during the referral process.
* Identify clients at risk of losing their MediCal status and prompting assistance to ensure family maintains active MediCal whenever possible.
* Track clients with whatever-is-needed-communication to make sure there is a secure "hand-off" between programs, when clients transition from one program to another, whether within SCCS or not, demonstrating our dedication to being good fiscal stewards of County funds.
* During the referral process, identify clients with recent crisis events and prompting linkages to appropriate program staff.
* Provide professional customer service to our clients in the office and via phone at all times

What Does A Client Care Coordinator Do At Comfort Keepers Spartanburg

* Conducts or ensures supervisory field visits are conducted for caregivers in clients’ homes.
* Provides counseling/coaching as needed and escalates concerns to Manager for counseling.
* Conducts In Home Visit for client prospects and converts to new client.
* Processes required paperwork obtaining signatures while communicating pertinent information to client to ensure understanding.
* Leaves client with reference information.
* Inputs all the Plan of Cares into the data base
* Creates new client Plan of Care in system, communicates to Internal Client Services Coordinator and caregivers.
* Updates Plan of Care into the data base as needed and communicates to care team.
* Participates in appropriate selection of caregivers to client and shares pertinent info with caregiver.
* Introduces caregivers to client whenever possible.
* Coordinates discharge of client to ensure appropriateness.
* Documents client discharges
* Discharge Log- and reports on monthly basis to Manager.
* Any changes or updates are input into the data base.
* Follows up with Prospects not converted to Client in a consistent and timely manner.
* Manage Reassessment process of Clients and ensure ongoing proactive client caregiver communication.
* At a minimum, ensures compliance to CKFI and SC DHEC standards.
* Establishes and grows community relationships where prospects reside such as Transitional Care Units in Nursing Homes; hospital discharge planners; Home Health agency staff.
* Coordinates transitions with these agencies.
* Represents Comfort Keepers at community events and marketing events as directed by Manager
* Participates in On Call rotation and follows protocols.
* This position description is not intended to be all-inclusive.
* The employee will be expected to perform other duties as assigned.
* Working Environment: Office environment.
* Does require travel in personal vehicle to visit clients, caregiver, referral sources and marketing events

What Does A Client Care Coordinator Do At Acacia Network

* Complete comprehensive biopsychosocial assessment with each family to understand strengths and services needs
* Provides short-term counseling, crisis intervention, risk assessment, safety planning and psycho-education for families
* Collaborates with ACS and/or other preventive services agency and participate in conferences to advocate for the family
* Makes referrals and appropriate linkages
* Facilitates group work
* Collaborates with service providers to enhance engagement and ensure quality
* Provides education and training to other staff
* Facilitates quarterly meetings with the family and shelter staff to discuss planning and progress
* Here’s what we can offer you.
* You’d be making a difference in people’s lives, and we want to make a difference in yours.
* That’s why we offer perks like:
* A generous compensation package,** to attract (and keep) top talent like you.
* Great health, disability, and life insurance plans,** to handle any of life’s unexpected curveballs.
* Generous paid time off,** so you can recharge your batteries with friends and family.
* A pension plan,** to help secure your financial future.
* As a leader in the field of substance abuse services,
* Acacia Network promotes a drug free workplace.
* Acacia Network is an equal opportunity employer **that celebrates diversity**.
* No employment services or agencies need respond.
* Job Requirements
* A Master's Degree in Social Work required
* LMSW Licensure strongly preferred
* Bilingual strongly preferred based on spanish-speaking client's needs
* Knowledge of child development and family dynamics
* Expertise in solution-focused and family-centered practice
* Location:
* Bronx, NY
* Posted:
* Category:
* Transitional Housing
* Job Type:
* Full Time

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How To Become A Client Care Coordinator

Requirements for social and human service assistants vary, although they typically have at least a high school diploma and must complete a brief period of on-the-job training. Some employers prefer to hire workers who have additional education or experience.

Education

Although a high school diploma is typically required, some employers prefer to hire workers who have relevant work experience or education beyond high school. A certificate or an associate’s degree in a subject such as human services, gerontology (working with older adults), or social or behavioral science is common for workers entering this occupation.

Human service degree programs train students to observe and interview patients, carry out treatment plans, and handle people who are undergoing a crisis. Many programs include fieldwork to give students hands-on experience.

The level of education that social and human service assistants have completed often determines the responsibilities they are given. Those with a high school diploma are likely to do lower level work, such as helping clients fill out paperwork. Assistants with some college education may coordinate program activities or manage a group home.

Although postsecondary education is important, some employers may prefer or allow for applicants who have related work experience. In some cases, candidates may substitute such experience in place of postsecondary education. 

Training

Many social and human service assistants, particularly those without any postsecondary education, undergo a period of on-the-job training. Because such workers often are dealing with multiple clients from a wide variety of backgrounds, on-the-job training in case management helps prepare them to respond appropriately to the different needs and situations of their clients.

Advancement

For social and human service assistants, additional education is almost always necessary for advancement. In general, advancement to case management or social work jobs requires a bachelor’s or master’s degree in human services, counseling, rehabilitation, social work, or a related field.

Important Qualities

Communication skills. Social and human service assistants talk with clients about the challenges in their lives and assist them in getting help. These workers must be able to listen to their clients and to communicate the clients’ needs to organizations that can help them.

Compassion. Social and human service assistants often work with people who are in stressful and difficult situations. To develop strong relationships, they must have compassion and empathy for their clients.

Interpersonal skills. Social and human service assistants must make their clients feel comfortable discussing sensitive issues. Assistants also need to build relationships with other service providers to become familiar with all of the resources that are available in their communities.

Organizational skills. Social and human service assistants often must complete lots of paperwork and work with many different clients. They must be organized in order to ensure that the paperwork is filed properly and that clients are getting the help they need.

Problem-solving skills. Social and human service assistants help clients find solutions to their problems. They must be able to listen carefully to their clients’ needs and offer practical solutions.

Time-management skills. Social and human service assistants often work with many clients. They must manage their time effectively to ensure that their clients are getting the attention they need.

Some employers require a criminal background check. In some settings, workers need a valid driver’s license.

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Client Care Coordinator jobs

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Client Care Coordinator Demographics

Gender

  • Female

    86.0%
  • Male

    12.2%
  • Unknown

    1.8%

Ethnicity

  • White

    80.4%
  • Hispanic or Latino

    11.6%
  • Asian

    6.2%
  • Unknown

    1.2%
  • Black or African American

    0.6%
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Languages Spoken

  • Spanish

    73.2%
  • Hungarian

    2.4%
  • Filipino

    2.4%
  • Chinese

    2.4%
  • Vietnamese

    2.4%
  • German

    2.4%
  • Dakota

    2.4%
  • French

    2.4%
  • Russian

    2.4%
  • Bengali

    2.4%
  • Hmong

    2.4%
  • Italian

    2.4%
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Client Care Coordinator

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Client Care Coordinator Education

Client Care Coordinator

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Top Skills for A Client Care Coordinator

NewCaregiversClientCareCustomerServicePayrollNewClientsCareCoordinatorAppointmentSchedulingAidesPhoneCallsDataEntryIntakeCarePlanMedicalRecordsRealEstateAgentsPotentialClientsSupervisePatientCareFrontDeskClientFilesInsuranceCompanies

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Top Client Care Coordinator Skills

  1. New Caregivers
  2. Client Care
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Participated with the recruiter in orientations of new caregivers.
  • Supervised all aspects of the client care team including customer service, accounts receivable, client education, and records management.
  • Provide office administration and quality customer service, Create marketing materials and manage social media.
  • Service Inquiry Specialist Assist with billing and payroll Conduct Care Consultations Maintain Social Media Assist with other projects as requested
  • Maintained and gathered detailed documentation for new clients including appraisal and title search.

Top Client Care Coordinator Employers

Client Care Coordinator Videos

A Day In The Life Of A Community Care Access Centre Case Manager

A Day in the Life of a Patient Advocate

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