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  • Remote Inbound Call Support & Service Records Coordinator

    Wells Fargos.Inc.

    Remote client care coordinator job

    We are seeking professional and reliable individuals to join our remote workforce as Inbound Call Support & Service Records Coordinators. This work-from-home role supports call center operations by assisting customers, coordinating communication records, and maintaining accurate documentation across internal systems. In this role, you will assist customers through inbound phone calls and approved written communication channels. Your responsibilities include responding to general inquiries, providing accurate information, and ensuring each interaction is handled respectfully and professionally. Clear and consistent communication is essential. Alongside customer support, you will manage service coordination tasks. These include recording call summaries, updating internal systems with accurate information, reviewing documentation for completeness, and maintaining organized digital records. Attention to detail is critical, as accurate information supports service quality and internal reporting. This position follows structured procedures and standard operating guidelines. Training materials, call handling instructions, and system access guidance will be provided during onboarding. Although remote, you will stay connected with supervisors and colleagues through digital collaboration platforms. Applicants must have a reliable internet connection, a computer or laptop, and a quiet workspace suitable for professional communication. Basic computer skills, including email usage and familiarity with online tools, are required. Strong organizational and time management skills are necessary to succeed. Previous experience in call center operations, customer support, or administrative roles is helpful but not required. Entry-level candidates are encouraged to apply, and full training will be provided. Work schedules may be flexible, including part-time or full-time options based on operational needs. Compensation and scheduling details will be shared during the interview process. No application fees or upfront payments are required.
    $39k-62k yearly est. 3d ago
  • Client Care Coordinator

    One Stop Home Care Services LLC

    Remote client care coordinator job

    Job DescriptionBenefits: 401(k) Competitive salary Flexible schedule Free uniforms Paid time off Benefits/Perks Flexible Scheduling Competitive Compensation Careers Advancement Job Summary We are seeking a Client Care Coordinator to join our team. In this role, you will work collaboratively with clients to determine their home care needs, develop the best course of action, and oversee their treatment plans, ensuring each client gets high-quality, individualized care. The ideal candidate is compassionate, patient, and knowledgeable about healthcare practices. Responsibilities Collaborate with physicians, patients, families, and healthcare staff Coordinate a variety of healthcare programs Develop individualized care plans Educate patients on their healthcare options Create goals and monitor progress toward goals Recruit and train staff Create schedules Qualifications Previous experience as a Care Coordinator or in a similar position is preferred Strong problem-solving and organizational skills Ability to manage multiple projects or tasks and prioritize appropriately Ability to work in fast-paced situations and make sound decisions quickly Excellent interpersonal skills and high level of compassion Strong verbal and written communication skills Work remote temporarily due to COVID-19.
    $28k-48k yearly est. 29d ago
  • Client Care Coordinator

    AWTB

    Remote client care coordinator job

    Become part of our passionate travel team as a Client Care Coordinator! Youll help clients create stress-free vacations while enjoying the freedom of working from home. Responsibilities: Provide high-touch client care from first inquiry to trip completion. Assist with reservations, documentation, and itinerary planning. Proactively address client needs and concerns. Build strong relationships through excellent communication. Qualifications: Exceptional customer service and communication skills. Reliable and detail-oriented. Independent worker with strong organizational skills. Enthusiastic about travel and hospitality. What We Offer: Remote flexibility and mentorship. Inclusive, team-oriented culture. Continuous learning opportunities. Travel discounts and industry incentives.
    $34k-51k yearly est. 58d ago
  • Bilingual Client Care Coordinator (English/Spanish) - 100% Remote in Florida

    Seasons Psychotherapy Associates LLC

    Remote client care coordinator job

    Exceptional benefits worth $13,000-$18,000 per year (100% paid health/dental/vision/life, up to 26 days PTO + all federal holidays, 401(k) match) Seasons Psychotherapy Associates is a growing, mission-driven mental health group practice serving clients across Florida. We are looking for a warm, organized, fully bilingual (English/Spanish) Client Care Coordinator to be the welcoming first point of contact for our clients - entirely from home. This is a full-time, 100% remote position (Monday-Friday, typical shifts 9 AM-6 PM ET). No commuting, no required office days ever. You'll spend your day: Answering phones and emails with genuine care Conducting new-client intakes and scheduling appointments Verifying insurance, explaining services, and easing anxious callers Keeping clinician calendars and EHR notes accurate Collaborating with our supportive remote team We need: Full professional fluency in English and Spanish (spoken and written) Excellent phone voice and true empathy Strong multitasking and organization skills Reliable home office with high-speed internet Ability to pass a Level 2 fingerprint background check Current Florida residency Nice to have (but not required): 1+ years in medical office, mental health, or high-volume client service Experience with EHR or scheduling systems This role is perfect for you if you value stability, outstanding benefits, work-life balance, and helping people more than the absolute highest hourly rate - especially parents, military spouses, medical assistants wanting to leave the office, or anyone who wants fully covered healthcare and generous time off. If that sounds like you, we'd love to meet you. Apply today - we review applications daily and move quickly.
    $26k-40k yearly est. 21d ago
  • Sr Coordinator, Individualized Care

    Cardinal Health 4.4company rating

    Remote client care coordinator job

    Cardinal Health Sonexus™ Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. Responsibilities Investigate and resolve patient/physician inquiries and concerns in a timely manner Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate Proactive follow-up with various contacts to ensure patient access to therapy Demonstrate superior customer support talents Prioritize multiple, concurrent assignments and work with a sense of urgency Must communicate clearly and effectively in both a written and verbal format Must demonstrate a superior willingness to help external and internal customers Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry Must self-audit intake activities to ensure accuracy and efficiency for the program Make outbound calls to patient and/or provider to discuss any missing information as applicable Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance Documentation must be clear and accurate and stored in the appropriate sections of the database Must track any payer/plan issues and report any changes, updates, or trends to management Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties Support team with call overflow and intake when needed Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. Qualifications 3-6 years of experience, preferred High School Diploma, GED or technical certification in related field or equivalent experience preferred What is expected of you and others at this level Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments In-depth knowledge in technical or specialty area Applies advanced skills to resolve complex problems independently May modify process to resolve situations Works independently within established procedures; may receive general guidance on new assignments May provide general guidance or technical assistance to less experienced team members TRAINING AND WORK SCHEDULES: Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. REMOTE DETAILS: You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable. Download speed of 15Mbps (megabyte per second) Upload speed of 5Mbps (megabyte per second) Ping Rate Maximum of 30ms (milliseconds) Hardwired to the router Surge protector with Network Line Protection for CAH issued equipment Anticipated hourly range: $21.50 per hour - $30.70 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 2/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $21.5-30.7 hourly Auto-Apply 11d ago
  • Client Relations Coordinator (US-Remote)

    QT Communications Technology 3.9company rating

    Remote client care coordinator job

    This is Hourly Paid Job (US-Remote) We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers. To be successful in this role, you must have superb organizational and communication skills. Your work will be accurate and you will be polite and professional. Client Services Coordinator Responsibilities: Provide assistance to clients in person, on email, or telephonically. Schedule meetings or telephone conferences between clients and management. Book meeting rooms or venues. Coordinate the production of client-facing marketing materials. Compile and maintain records on client accounts. Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions. Escalate complaints to relevant departments. Liaise with in-house teams to adjust service offerings and assess related costs. Build and maintain close relationships with clients. Client Services Coordinator Requirements: A bachelors degree is preferred. Computer skills must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello. Prior administrative or client services experience within a corporate organization may be strongly desired. A professional and friendly demeanor. Have a keen eye for detail. Excellent verbal and written communication skills. Required Skills: Client Relations Trello Conferences Records Vendors Materials Email Software Project Management Microsoft Office Marketing Communication Management
    $50k-68k yearly est. 60d+ ago
  • Client Experience & Journey Coordinator/Remote

    Effortless Travel Solutions ETS

    Remote client care coordinator job

    Job Description We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences. This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling. Key Responsibilities: Communicate with clients to understand travel preferences and goals Provide accurate destination information and tailored recommendations Coordinate and organize travel itineraries Assist clients before, during, and after travel as needed Utilize booking and client management systems (training provided) Maintain timely and professional communication What We Offer: Fully remote work environment Flexible schedule Access to industry tools and training Opportunities for professional development Travel-related benefits and perks (details discussed during onboarding) Supportive and collaborative team environment
    $37k-61k yearly est. 20d ago
  • Client Experience Coordinator

    Lendingone 4.0company rating

    Remote client care coordinator job

    Job Description At LendingOne, we don't just lend capital-we fuel opportunity. Headquartered in sunny Boca Raton, FL, with additional offices in Charlotte, NC and Great Neck, NY, we've funded over $6 billion in real estate capital and earned recognition as one of the Sun Sentinel's Top Workplaces-four years running! As a direct private lender-not a broker, not a bank-we specialize in business-purpose mortgage loans for real estate investors, including fix-and-flip bridge loans and long-term rental financing. Our mission is powered by our values: Speed & Ease - We simplify lending so clients can move fast and seize opportunities. Solutions Driven - We solve problems, not just process paperwork. Loyal Partners - We build trust, not just transactions. Authentic Experience - We stay real, reliable, and respectful-always. We're a fully funded, full-service lending partner-and we're growing fast. The Opportunity: If you're the type of person who thrives on keeping people informed, solving problems quickly, and making sure no detail gets missed, you'll love this role. As a Client Experience Coordinator, you'll be the key liaison between our clients and internal teams, ensuring a smooth and responsive loan process from start to finish. This is a fast-paced, client-facing role that demands urgency, ownership, and communication excellence. This is a full-time employment opportunity working in our Headquarters office in Boca Raton, FL. What You'll Do: At the heart of this role is unwavering client support-answering calls promptly, prioritizing client needs with empathy, and delivering clear, thoughtful communication every step of the way. Serve as the primary point of contact for assigned clients-ensuring consistent, proactive communication and delivering updates that inspire confidence. Coordinate across departments (sales, underwriting, legal, closing) to keep everyone aligned and timelines on track. Maintain a fast-moving pipeline of loan applications, reviewing and collecting documents, flagging issues, and pushing processes forward with urgency. Provide a high-touch experience to clients by anticipating needs, resolving questions quickly, and owning the details. Track key project milestones such as appraisals, title reports, and due diligence items, and follow through relentlessly to keep deals moving. Review loan files for completeness and compliance; assist credit analysts and underwriters in clearing conditions and preparing for funding. Advocate for the client internally-flagging challenges early and helping the team craft solutions with speed and accuracy. Keep documentation, updates, and communication logs impeccably organized for full visibility and efficiency. Requirements 2+ years in a professional or customer-facing role, ideally in real estate, lending, operations, or client services Exceptional communication and follow-up skills-you write and speak clearly, with empathy and purpose High attention to detail with a “nothing slips through the cracks” mindset Proven ability to multitask and prioritize in a fast-paced, high-volume environment Positive energy, collaborative spirit, and a customer-first attitude Strong computer proficiency and a willingness to learn new systems A true sense of urgency-because our clients depend on us to move fast and get it right Benefits Why LendingOne: Competitive base salary and incentive structure Full medical, dental, and vision benefits Company-matching 401(k) plan Paid time off and 10 company-paid holidays Work-from-home Fridays Career development, training, and internal promotion opportunities Team-building events, company lunches, and swag Collaborative, inclusive, and fun workplace culture LendingOne is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone belongs.
    $37k-60k yearly est. 30d ago
  • Client Coordination Strategist

    Talent Find Professional

    Remote client care coordinator job

    Job DescriptionUnlock a New Career Path with Talent Find Professional Talent Find Professional is searching for driven, motivated individuals who want more control over their time, income, and future. If you've ever felt stuck working on someone else's schedule, constantly asking permission for time off, or sacrificing family moments because a job demanded it-this may be the turning point you've been looking for. Many people feel overworked and undervalued. We believe hardworking individuals deserve an opportunity to build something meaningful for themselves and their families. Our team provides step-by-step guidance, simple systems, and mentorship designed to help you build confidence, improve your earning potential, and eventually achieve long-term financial independence. What You'll Be Doing As an Independent Agent partnered with Talent Find Professional, you will use our proven, easy-to-follow system to: Connect with individuals who have requested information Schedule conversations and guide people through simple application processes Present various protection options in a clear, straightforward way Develop strong relationships with clients through consistent communication Learn how to structure your time and create a balanced, self-managed schedule We focus on helping agents grow through repetition, mentorship, and consistency-not complicated scripts or pushy tactics. This is a fully remote position. Compensation Structure This is a 1099 independent contractor position. Compensation is commission-based and reflects your personal performance. Agents typically begin part-time and scale up as their consistency and results grow. There are three potential income streams within this model: Active income earned from helping and protecting families Backend passive income (residuals) generated from ongoing policy renewals Agency overrides, available once you begin supporting and developing a team Our structure rewards integrity, coachability, and consistent effort-not previous experience. Several of our agents are making north of $250,000 after being with the company for 2 full years. This is absolutely dictated by work ethic and Skillset. This is in no way guaranteed and should be viewed as a growth opportunity. Who Thrives Here You do not need industry experience to succeed. Some of our most successful agents came from completely unrelated fields. What matters most is: A strong work ethic and willingness to learn Comfort speaking with people by phone or video A desire to help others find clarity and protection Goal-oriented thinking and the ability to manage your own time Openness to mentorship, training, and proven systems If you can stay consistent, follow a simple process, and show up with professionalism, you can grow here. Why People Choose Talent Find Professional This opportunity attracts individuals who want: A flexible schedule they control Leadership that supports growth A clear blueprint to follow A role where effort directly impacts income A chance to build something long-term for their family A community of like-minded, hardworking professionals Important Details This opportunity is designed for independent, self-motivated individuals. As a 1099 contractor, you are responsible for your own schedule, equipment, and taxes. There is no base salary or traditional employee benefits. Position is fully remote.
    $34k-55k yearly est. 28d ago
  • Virtual Client Coordinator

    Nuvant Consulting Group

    Remote client care coordinator job

    About the Role: Nuvant is seeking motivated Virtual Client Coordinators to help prospective clients explore financial solutions that align with their goals. In this role, you'll act as the first point of contact-introducing our services, understanding client needs, and coordinating the next steps in their journey with Nuvant. Key Responsibilities Conduct outbound calls, emails, and messages to engage potential clients Respond quickly to inbound inquiries and provide clear, helpful information Identify client needs through meaningful conversation and active listening Present Nuvant's service options and recommend appropriate next actions Schedule follow-up appointments or connect clients with specialized team members Maintain detailed and accurate records of client interactions in our CRM system Qualifications High school diploma or college degree preferred Professional, friendly communicator who enjoys client interaction Highly organized and reliable in a remote work environment Strong listening skills with a client-focused mindset Experience in sales, coordination, or customer support roles is a plus What We Offer Competitive base pay with performance bonuses and incentives Comprehensive benefits package: medical, dental, vision, 401(k), and paid time off Flexibility with structured support Opportunities for advancement with a growing company A collaborative team culture built on integrity, accountability, and success
    $31k-51k yearly est. Auto-Apply 18d ago
  • Remote Client & Booking Coordinator

    Destination Knot

    Remote client care coordinator job

    Remote Client & Booking CoordinatorLocation: Remote (United States) Company: Destination Knot About Destination Knot:Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction. Position Overview:The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.This is a support-based role centered on communication, organization, and follow-through. Key Responsibilities:Assist clients with booking requests, scheduling, and reservation coordination Communicate with clients via email, phone, and messaging platforms to provide updates and support Accurately enter, update, and maintain client information and booking details Coordinate timelines, confirmations, and service documentation Provide general client support and respond to inquiries in a timely, professional manner Follow established processes and internal guidelines to ensure accuracy and consistency Collaborate with internal teams to support client needs and workflow efficiency Qualifications & Skills:Strong communication and customer service skills Highly organized with attention to detail Comfortable working independently in a remote environment Basic computer proficiency and ability to learn new systems Ability to manage multiple tasks while meeting deadlines Professional demeanor and reliability Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required. Work Environment & Schedule:Fully remote position Flexible scheduling options may be available Training and ongoing support provided Why Join Destination Knot:Remote work flexibility Supportive, structured team environment Clear expectations and processes Opportunity to build valuable coordination and client service skills How to Apply:Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted for next steps.
    $31k-50k yearly est. Auto-Apply 6d ago
  • Coordinator II, Client Success

    Next Gen 3.6company rating

    Remote client care coordinator job

    The Coordinator II, Client Services provides day-to-day workflow coordination and support to the Client Services team; balances a variety of priorities across escalation channels to all departments. Receives and responds to customer product inquiries through various communication modalities such as telephone, email, and/or chat platforms. Provides coverage for Helpdesk phone and email traffic. Follows day-to-day workflow activities and processes to ensure customer issues have been received, routed, and documented; organizes, audits, enters, and reports outage data into SalesForce (SF). Handles a variety of technical support cases including but not limited to speaking with customers and mitigating conflict or difficult client situations. Addresses and works to resolve issues and/or complaints; escalate to appropriate teams or management for assistance, when necessary. Create, open, transfer, and/or reassign support cases to appropriate team members; follows up with assigned team members to provide additional information or obtain feedback on status of support case. Partners with support teams to update status codes or categories; ensures cases are routed to the appropriate teams with complete and accurate information. Notifies support teams of potentially urgent or critical issues through various communication platforms including chat, email, telephone. Escalates disgruntled or dissatisfied customer issues to Account Managers and/or Senior Management, as needed. Assists with SF testing to ensure Helpdesk workflow efficiencies; makes recommendations for consideration related to SF workflow processes to increase client satisfaction and process efficiencies. Education Required: Associate degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 2+ years of experience in customer service, software, or related field. Knowledge, Skills & Abilities: Knowledge of: Technology and customer support best practices; software, technologies, and applications to assist with interactions via web, telephone, or other electronic means; trends related to customer support techniques; practices, tools, and techniques for communicating with clients in a professional manner; laws, regulations, policies, and procedures governing the functional area; Microsoft Office Suite. Skill in: Applying logical and scientific thinking to a wide range of intellectual and practical issues and concerns; interpreting laws and regulations; problem solving, analytical, and critical thinking; working as member of a team; communicating clearly, concisely, and effectively; establishing and maintaining effective working relationships. Ability to: Work in a fast-paced environment; work with customers needs while following the organization's policies and procedures; determine and apply solutions to work-related problems; stay organized, prioritize workload, and multi-task to meet deadlines. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $32k-46k yearly est. Auto-Apply 28d ago
  • Client Success Coordinator

    Perfectus Labs LLC

    Remote client care coordinator job

    Job DescriptionBenefits: Retirement Plan Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Training & development Vision insurance KEY REQUIREMENTS (DO NOT APPLY UNLESS YOU SPECIFICALLY POSSESS THE EXPERIENCE BELOW) You must currently reside in Ohio, Wisconsin, South Carolina, Texas, or Florida. You must be able to work from 8:00 a.m. to 5:00 p.m. Eastern or Central Time. You must have at least 1 year of full-time professional experience. You must have previous experience working in a remote role or remote team environment. Compensation Package and Benefits Full-time role compensated at $21.00 per hour (~$44,000 annually) Yearly bonuses potential based on performance metrics Health/Dental/Vision Insurance Options with partial coverage from the company, both individual and family, plus HSA contributions PTO Program and Paid Holidays Retirement plan with company contributions/matching Regular performance reviews and merit-based increases to support growth and recognition The Role - Client Success Coordinator Perfectus Labs is hiring a Client Success Coordinator to support our fast-growing portfolio of clients through structured onboarding, proactive communication, campaign performance oversight, and detail-oriented execution. You will serve as a key point of contact for clients, managing the flow of deliverables, ensuring tasks are tracked and completed, and escalating issues when needed. Were looking for someone who thrives in fast-moving, tech-forward environments and who takes initiative in a fully remote role. This position offers the chance to work alongside experts in marketing automation, AI-powered outreach, and campaign optimization, all while helping small and mid-sized businesses achieve transformational results. Core Responsibilities Lead the client onboarding process from kickoff through setup, including running the kickoff call, collecting access and materials, using internal templates, and scheduling follow-up meetings. Independently lead recurring virtual client check-in meetings, summarize key insights using call recordings and transcripts, document action items in Google Drive, and escalate concerns to a manager when necessary. Monitor ongoing campaign performance, detect irregular trends or underperformance, suggest actionable next steps, and deliver weekly performance reports with verified data and summarized insights. Identify project delays or campaign issues, propose initial recommendations, and escalate to management when issues exceed the scope of your authority. Manage client action items using shared Google Sheets, follow up with clients via Slack or email, and ensure campaigns are launch-ready by completing checklist reviews. Set up campaign components across AI, SEO, and outreach platforms by following internal SOPs and preparing configurations for manager review. Demonstrate consistent ownership and reliability in managing deadlines, task follow-through, and communication expectations in a remote environment. Use Slack and other tools to collaborate with internal team members, report updates, request access, or flag issues requiring support. Maintain organized documentation and client folders in Google Drive, adhering to naming conventions and quality standards. Communicate effectively with stakeholders by clearly outlining deliverables, next steps, and timelines, while responding promptly (typically within two to three business hours). Receive and implement feedback from managers and clients, verify that changes are properly applied, and follow through on open items. Reprioritize tasks quickly in response to shifting deadlines, campaign issues, or urgent client needs. Apply basic spreadsheet functions and filters when preparing or reviewing campaign data. Support internal improvements by identifying workflow bottlenecks and suggesting process enhancements. Accurately plan and communicate daily work using Slack check-ins and a time-tracking system. Ensure all completed deliverables are accessible to the right stakeholders and shared through appropriate channels. About You You are highly organized, execution-focused, and capable of working independently in a remote environment. You are precise in how you manage documentation and proactive in how you communicate. Youre naturally curious and process-oriented, eager to learn and apply structured systems that drive client results. You take responsibility for your work, solve problems quickly, and care deeply about keeping clients informed and campaigns on track. If you have prior experience collaborating with distributed teams, managing digital workflows, and supporting client accounts, you would be a great fit for this role. About the Client Perfectus Labs is a fast-growing digital marketing company built on AI-powered innovation. We help small and mid-sized service businesses tap into the same marketing tools previously only available to large enterprises, automating SEO, outbound prospecting, and digital campaigns to drive six- to seven-figure revenue gains for our clients. Our team has managed over $2 billion in ad spend, driven more than $20 billion in sales, and delivered billions of marketing messages. Our proprietary AI systems allow us to deliver results at a scale and speed that traditional teams cant match. Our Core Values Positive You stay focused on solutions and forward motion Passionate You care deeply about your work and the impact it has Proven to Execute You do what you say, when you say youll do it If that sounds like you, wed love to hear from you. This is a remote position.
    $44k yearly 14d ago
  • Client Engagement Coordinator

    OPOC.Us

    Client care coordinator job in Worthington, OH

    Client Engagement Coordinator Reports To: Senior Vice President of Benefits About Us: OPOC.us is a national, market leading organization in the areas of Employee Benefits, Retirement Plan Administration, Risk Management, and Business Success Services (HR and Payroll), specializing in the delivery of FORTUNE 500 “One-Point-of-CARE” solutions for small and mid-sized organizations. For over three decades, OPOC.us has successfully developed relationships that reinforce Branding, Culture Building, and EmployeeCARE, which are designed to take your company into the future. OPOC.us enjoys a national presence, delivering service to a broad spectrum of corporate clients across America. Position Overview The Client Engagement Coordinator serves as the senior support specialist to the SVP, Benefits. This role is responsible for prioritizing and managing correspondence and schedule on behalf of the SVP, assisting in project management around acquisition growth, coordination of cross department deadlines, scheduling and preparing onsite education to clients and acquisition offices. Key Responsibilities Strategic Planning & Execution Support the Director of SVP, Benefits in developing and implementing business strategies. Monitor progress on strategic initiatives and ensure accountability across teams. Operational Excellence Optimize workflows for client and acquisition administration and compliance. Coordination of correspondence to key clients. Leadership Support Support the SVP, benefits in preparation of materials, reports, and presentations for executive meetings. Communication & Alignment Facilitate clear communication between SVP, Benefits and departments. Ensure organizational deadlines are understood and executed effectively. Special Projects Manage confidential and sensitive information with discretion. Qualifications Bachelor's degree in business management, or equivalent work experience. Strong analytical, organizational, and problem-solving skills. Excellent communication and interpersonal abilities. Ability to thrive in a fast-paced, dynamic environment. Core Competencies Strategic Thinking Leadership & Influence Project Management Confidentiality & Integrity Adaptability
    $34k-55k yearly est. Auto-Apply 11d ago
  • In-Home Care Admin Coordinator

    Clover Health

    Remote client care coordinator job

    The Clover Care Services organization delivers proactive support and care to our members through our clinical Clover Home Care teams, and quality improvement services to our aligned providers through our practice engagement team. Clover has built one of the most proactive, data-driven health care services platforms and is excited about how technology impacts our ability to bring transformative results to both patients and providers. As a In-Home Care Admin Coordinator, you will: Answer member calls, demonstrating our value of caring as you work to assist members and escalate appropriately based on protocols for emergent, urgent and non-urgent calls. Receive inbound warm transfers from other Clover teams. Confirm patient appointments for provider schedules. Outreach patients not recently seen to ensure continuous care. Prepare travel routes for clinicians based on daily scheduled visits. Communicate effectively with care team members via team huddles and EHR documentation. Navigate multiple computer platforms throughout the day. Ensure team escalations are addressed timely and accurately. Other administrative duties as assigned. You should get in touch if: You have high School Diploma and/or GED. You are bilingual in English/Spanish (strongly preferred). You have direct experience working in the healthcare setting, bonus points if in an ambulatory/outpatient practice. You have strong administrative and computer skills, especially Google Apps (Mail, Calendar, Sheets, etc). You have experience working with an EHR and/or Carelink. You have customer service experience answering a large volume of incoming calls. Benefits Overview: Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive hourly rate. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions. Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare. Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, company holidays, access to mental health resources, and a generous time-off policy. Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews. Additional Perks: Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities Reimbursement for office setup expenses Monthly cell phone & internet stipend Remote-first culture, enabling collaboration with global teams Paid parental leave for all new parents And much more! #LI-Remote Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company. A reasonable estimate of the base salary range for this role is $45,000 to $55,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant's education, work experience, certifications, etc.
    $45k-55k yearly Auto-Apply 7d ago
  • Seasonal Client Coordinator (Part Time)

    Nichols & Company, CPAs

    Client care coordinator job in Westerville, OH

    Are you interested in working during Tax Season (February - April)? If you're ready to dive into the world of accounting with a firm that values your unique talents, offers a fun, dynamic work environment, and the opportunity to work with and learn from an exceptionally talented team, please consider working with Nichols & Company CPAs. Based in Westerville, Ohio, for more than 25 years, N&Co delivers accounting and tax services to individuals and small businesses. Our mission is simple: make life #LessTaxing for everyone, clients and staff alike. Ideal candidates: Are organized, dependable, self-motivated, curious to learn, and observant Demonstrate strong communication skills and comfort communicating with our team and with clients Work well independently and as a team player, demonstrating a positive attitude Thrive in fast-paced work environment with a high attention to detail while completing tasks Have strong computer skills (Microsoft products) Can work at least 25 hours per week, including weekends, from January through April in our Westerville office We offer a competitive hourly rate with the opportunity to earn an end-of-season bonus with strong performance. There may be opportunities to continue working year-round. Client Coordinator responsibilities include: Answering, screening, and directing all incoming calls on a multi-line phone system Politely greeting and engaging clients and visitors; following up on client inquiries as needed Maintaining & ordering supplies for the firm, as needed Assuring neatness in common spaces Preparing mailings Various data entry functions, including updating client information and setting up work projects Excellent customer service skills and computer proficiency (including MS Word, Excel, Outlook) Experience operating scanners, copiers, and fax machine This position is perfect for someone looking for extra income from a part-time job, but who needs flexibility and would prefer to have the summers off.
    $34k-55k yearly est. Auto-Apply 52d ago
  • Client Coordinator

    Oxford Home Lending

    Client care coordinator job in Westerville, OH

    Oxford Home Lending is one of the fastest growing direct-to-consumer mortgage companies in the nation. We are actively seeking high-energy individuals to represent our company and grow with us. We are people-driven and are committed to our team members' individual success. : Oxford Home Lending is one of the fastest growing direct-to-consumer mortgage companies in the nation. We are actively seeking high-energy individuals to represent our company and grow with us. We are people-driven and are committed to our team members' individual success. We are seeking motivated individuals looking to advance their sales careers to join our Client Coordinator program, an entry-level path toward becoming a licensed Senior Mortgage Advisor. Why Oxford?: Salaried position along with production-based bonuses Company provided training toward becoming a licensed Senior Mortgage Advisor State of the art technology Multiple career paths, potential for growth Financial stability- backed by the LWR Family of Corporations Qualifications: You're self-motivated, driven by high-performance, and enjoy seeing financial reward for your hard work. You love sales and have an infinite love for providing second-to-none customer service. You are interested in finance and are eager to learn about the mortgage industry. Job Description: Represent Oxford Home Lending by being the "face" of the company, first point of contact to potential customers. Generate new and repeat sales by providing product information and outstanding customer service Actively participate in company-provided trainings regarding products, sales, and marketing as a pathway to become a licensed senior mortgage advisor Engage with prospective customers via text, email, and phone Provide support to senior mortgage advisors to supply high quality provided leads Benefits (starting within 30 days): Medical/dental/vision Paid holidays Paid time off Paid Parental leave Life insurance Short- and long-term disability 401K with company match Competitive compensation plan Corporate wellness program Discount on home mortgage refinances or purchases Oxford Home Lending provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $34k-55k yearly est. Auto-Apply 60d+ ago
  • CHOICES Care Coordinator- Shelby County

    Bluecross Blueshield of Tennessee 4.7company rating

    Remote client care coordinator job

    Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you. As a Care Coordinator, you will make a lasting impact on members' lives by ensuring their safety at home or within a community setting. In this role, you'll travel to member's homes for visits, while managing various demands and requests from both internal and external stakeholders. We're seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities. You will be a great match for this role if you have: • 3 years of experience in a clinical setting • Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). • Exceptional customer service skills • Must live within the following counties: Memphis/Shelby County • Available for an 8:00am - 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year. Job Responsibilities Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living. Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member. Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations. Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met. Valid Driver's License. TB Skin Test (applies to coordinators that work in the field). Position requires 24 months in role before eligible to post for other internal positions. Various immunizations and/or associated medical tests may be required for this position. Job Qualifications Experience 2 years - Clinical experience required Skills\Certifications PC Skills required (Basic Microsoft Office and E-Mail) Effective time management skills Excellent oral and written communication skills Strong interpersonal and organizational skills License Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW). Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times. Number of Openings Available 1 Worker Type: Employee Company: VSHP Volunteer State Health Plan, Inc Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
    $37k-49k yearly est. Auto-Apply 8d ago
  • Patient Care Coordinator/ Engager

    Lucid Hearing Holding Company 3.8company rating

    Client care coordinator job in Chillicothe, OH

    Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Chillicothe, OH Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.
    $18 hourly 52d ago
  • Care Coordinator (OhioRISE)

    Integrated Services for Behavioral Health 3.2company rating

    Client care coordinator job in Logan, OH

    Job Description We are seeking a Care Coordinator! Hocking County, OH Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services - working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. The Care Coordinator's job responsibilities involve service linkage and care coordination, engaging and working with children, youth, and families with significant behavioral health needs. Care Coordination team members should have a thorough understanding of local communities, be skilled at developing working relationships with community agencies, and identify potential community supports for development to assist families/caregivers working collaboratively with Child and Family Teams. Care Coordination staff ensure children, youth and families have a voice and choice in all coordinated care and services provided. The pay range for this position is $20.19 - $25.03 per hour based on experience, education, and/or licensure. Essential Functions: Joins with family to identify care coordination needs/services in line with service delivery standards and program outcomes to ensure the best outcomes for children, youth, and families. Works with families to define cultural factors that influence strengths, functioning, and family interaction styles to ensure ongoing engagement and success in care planning. Identifies strengths of children, youth, and families for utilization in care coordination engagement and supporting healthy outcomes. Coordinates family-based services for children, youth, and families in their home, school, and community. Ensures with family that services identified on care plans are the most appropriate, least restrictive, and meet the safety and treatment needs of the child, youth, and family. Engages and builds positive relationships with children, youth, and families in coordination with child and family teams to support the successful integration of team members and care plans. Develop collaborative and creative partnerships with community resources to meet the diverse needs of youth and families. Maintains necessary documentation, participates in program evaluation, attends team and program planning meetings, cross-systems training, and acquires knowledge of community resources. Remains current with all training requirements including but not limited to High Fidelity Wraparound, MI, Cultural Humility, etc. All other duties as assigned. Minimum Requirements: Experience providing services and/or support to children and families connected to behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral healthcare field: three years with a high school diploma or equivalent; or two years with an associate degree or bachelor's degree; or one year with a master's degree or higher Knowledge and experience in Hi-Fidelity Wraparound preferred (Certification provided at time of employment). Two years of experience in a coordinated supportive services or care coordination role preferred. Experience working with people with autism spectrum disorders and developmental disabilities preferred. Experience in one or more of the following areas: family systems community systems and resources case management child and family counseling or therapy child protection child development Be culturally humble or responsive with training and experience to manage complex cases Have the qualifications and experience needed to work with children and families who are experiencing serious emotional disturbance (SED), trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g. child welfare, intellectual and developmental disabilities, juvenile justice, education) Excellent organizational skills with the ability to stay focused and prioritize multiple tasks Demonstrates a high degree of cultural awareness. Experience with multi-need individuals and families. Broad knowledge of community service systems. Willing to participate in and lead cross-systems care coordination. Able to effectively communicate through verbal/written expression. Must be able to operate in an Internet-based, automated office environment. Valid Driver License required Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package! Benefits include: Medical Dental Vision Short-term Disability Long-term Disability 401K w/ Employer Match Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues. To learn more about our organization: ***************** OUR MISSION Delivering exceptional care through connection OUR VALUES Dignity - We meet people where they are on their journey with respect and hope Collaboration - We listen to understand and ask how we can best support the people and communities we serve Wellbeing - We celebrate one another's strengths, and we support one another in being well Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $20.2-25 hourly 9d ago

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