Key Responsibilities: 1. Client Intake and Communication:
Serve as the first point of contact for incoming person served calls and emails.
Accurately complete intake forms, ensuring all necessary person served information is documented.
Coordinate follow-ups for missing documentation or incomplete service agreements.
2. Data Entry and Record Management:
Maintain detailed and organized records of all intakes in agency systems.
Update and maintain spreadsheets by entering accurate information received through the intake process.
3. Team Collaboration:
Work closely with CFSS workers to transition completed intakes for consultation.
Provide status updates and feedback to the CFSS Supervisor as needed.
4. Administrative Support:
Respond to client inquiries promptly and professionally.
Assist in improving intake workflows to enhance efficiency.
Company Perks:
Training Program - 30 days, once training has been completed, and approved by direct supervisor, then position moves to fully remote.
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability
Voluntary Life Insurance
Flexible Spending Account
Paid Time Off
7 Holidays
401K Eligible to contribute 6 months from start date.
Animal Friendly Corporate Office
Professional Growth Opportunities
Employee Recognition Programs
Flexible Schedules
Team Atmosphere
MSSA membership & paid CEUs
Licensing supervision
Flex-time available after the first 90 days.
Requirements:
DHS Requirements for Employees Working Directly with CFSS Participants:
Must be at least 18 years old.
Successfully pass a background study.
Meet one of the following criteria:
One year of full-time experience providing direct services to individuals with disabilities or those over 65.
Experience coordinating or directing services for these populations, including self-directed services.
Personal experience in coordinating their own services.
PIf6ead367262a-37***********5
$29k-34k yearly est. 1d ago
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Remote Client Support Coordinator - Flexible Schedule
Professional Careers
Remote job
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!
This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.
We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.
Language Requirement: Proficient level English
Preferred experience/skills:
Previous experience in customer service or sales is a plus.
Great communication skills
Ability to listen to and understand customer needs.
Good problem-solving skills
Comfortable working remotely and independently
Willingness to learn and develop new skills.
Ability to adapt to change in a dynamic environment.
If this sounds like you, we'd love to chat!
What You Can Expect:
Flexible schedule
100% Remote position (Work from home)
Hands on training
Life insurance
Health insurance reimbursement
Industry-leading resources and technology
We hope to see your application soon!
$40k-58k yearly est. 7d ago
Roadway Programs Coordinator
Commonwealth of Pennsylvania 3.9
Remote job
NOTE: THIS IS A REPOSTING OF (CS-2025-36997-12518). IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM DECEMBER 16, 2025 TO DECEMBER 29, 2025, YOU CANNOT SUBMIT A NEW APPLICATION.
Are you eager to elevate your career while showcasing your exceptional knowledge and organizational abilities? The Department of Transportation is on the lookout for a motivated Roadway Programs Coordinator to join the Bureau of Maintenance and Operations' Emergency Incident Management Section. If you are ready to embrace this exciting and rewarding role, we encourage you to apply today!
DESCRIPTION OF WORK
In this role, you will oversee various programs related to the development, planning, and execution of functions managed by the Emergency and Incident Management Section within the Bureau. Reporting to the Section Chief, your responsibilities will include managing the weather service contract for statewide stockpile-specific point forecasting, assisting Districts and Counties in utilizing the forecasting site, and coordinating user licenses and training.
You will also act as Area Commander during emergency and weather events, formulating and implementing immediate plans to address maintenance and traffic concerns, such as detours and travel restrictions. Additionally, you will instruct National Incident Management System courses through PennDOT and coordinate the Disaster Recovery Program.
Interested in learning more? Additional details regarding this position can be found in the position description.
Work Schedule and Additional Information:
Full-time employment
Work hours are 7:00 AM to 3:00 PM, Monday - Friday, with a 30-minute lunch.
This is an essential position and you will be on call on a 24/7 weekly rotation. Overnight travel may occasionally be required.
Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
Salary: In some cases, the starting salary may be non-negotiable.
You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY
QUALIFICATIONS
Minimum Experience and Training Requirements:
One year of experience as a Roadway Programs Specialist or Roadway Programs Technician Supervisor (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
Three years of experience in the analysis, development, and implementation of methods and techniques used in a roadway maintenance management system; and an associate's degree in a field of business administration, computer science, highway engineering technology or closely related program; or
One year of experience in the analysis, development, and implementation of methods and techniques used in a roadway maintenance management system; and a bachelor's degree in business administration, computer science, mathematics, statistics, or civil engineering related discipline; or
Any equivalent combination of experience and training.
Other Requirements:
You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
You must be able to perform essential job functions.
How to Apply:
Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
Your application must be submitted by the posting closing date
.
Late applications and other required materials will not be accepted.
Failure to comply with the above application requirements may eliminate you from consideration for this position.
Veterans:
Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans.
Telecommunications Relay Service (TRS):
711 (hearing and speech disabilities or other individuals).
If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.
The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
EXAMINATION INFORMATION
Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
Your score is valid for this specific posting only.
You must provide complete and accurate information or:
your score may be lower than deserved.
you may be disqualified.
You may only apply/test once for this posting.
Your results will be provided via email.
$40k-59k yearly est. 3d ago
Care System Liaison (Long Term Care Sales Rep.) - Mid-Atlantic (Remote)
Jazz Pharmaceuticals 4.8
Remote job
If you are a current Jazz employee please apply via the Internal Career site.
Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit *************************** for more information.
Brief Description:
The Care System Liaison (CSL) will be the point of contact promoting and representing treatment of Individuals with Intellectual/Developmental Disabilities (I/DD) with Lennox-Gastaut Syndrome, Dravet Syndrome, Tuberous Sclerosis Complex in Long Term Care (LTC) facilities, the community housed patients, and personnel affiliated with assigned health care accounts. The CSL will execute provider-, practice-, and facility-level strategies as pre-specified in the strategic plan for the LTC system of care. The CSL will work with the Director, LTC to execute commercial strategic initiatives with affiliated providers, practices, some LTC pharmacies, and facilities. All strategies executed by the CSL will align with patient and account needs in addition to brand and corporate objectives and strategy. The execution of this strategy will drive impact for patients, add value for HCPs and increase performance of our Epilepsy product.
The Care System Liaison will own working relationships with neurologists, other important practice-based HCPs affiliated with the IDD/LTC and community-based accounts, staff affiliated with targeted LTC pharmacies, nursing groups, and facility providers and staff. The CSL will work to alleviate barriers to prescribing medications for appropriate patients and enhance the availability of our Epilepsy product to patients. The CSL will be fully compliant during all sales/promotional activities regarding, state and federal regulations.
The Care System Liaison will be assessed on how well he/she achieves key objectives which anchor to the CSL role and implements his/her portion of the strategic plan for the business unit (BU).
Essential Functions
Develop relationships with practice-based HCPs affiliated with the I/DD, LTC, and community-based accounts, staff affiliated with targeted LTC pharmacies, nursing groups and facility providers, staff within long term care accounts
In partnership with the Director, Long Term Care, develop an account plan with clear objectives and targets
Provide insights to evaluate competitive activity, identify key opportunities, and develop specific account or market objectives and tactics that optimize business performance
Participate in local business and customer planning sessions and reviews with management and other BU members
Partner with Director, Long Term Care and other relevant BU members to design account-specific strategies that support local pull-through of commercial strategies
Attain objectives relating to his/her execution of assigned portions of the plan and achievement of goals for the role
Develop a robust internal support network that influences brand strategy and executes tactics through frequent meetings and interactions
Work cross-functionally with the LTC team to implement plans aligning to the CSL role
Accumulate a deep understanding of needs and opportunities with affiliated providers, practices, and facilities, share information and relevant insights with LTC and BU colleagues
Collaborate transversally with Government Affairs and Policy, Field Sales, Medical Affairs, Market Access, and Brand Marketing business partners
Strong cross functional leadership, strategic thinking, business planning, communication skills, along with the results orientation, and business savvy to manage a complex national and regional market evolution
Proactively review performance trends, plan execution and customer needs and opportunities with LTC and BU colleagues
Manage accounts by providing and/or facilitating disease state education, market, and product knowledge to increase appropriate product utilization
Support national, regional, and local LTC and IDD related organizations
Required Knowledge, Skills, and Abilities
10+ years pharmaceutical industry experience preferred
3+ years experience in an I/DD and/or LTC large account access setting preferred.
Successful biotech/pharma product launch experience with a documented track record of exceeding goals
Demonstrated business acumen and a track record of sustained performance in exceeding goals and achieving objectives
Proven experience working within health systems calling on interdisciplinary care teams and within private practice settings
Strong analytical skills with the proven ability to effectively analyze data and appropriately integrate into strategic planning
High learning agility and demonstrated scientific acumen
Outstanding customer relationship, interpersonal and communication skills with the ability to effectively work with diverse audiences and influence cross functionally
Must have excellent communication skills (verbal and written)
Highly proficient in Microsoft Office (Word, Excel, Power Point, Outlook, CRM)
Required/Preferred Education and Licenses
Bachelor's degree required, MBA or other advanced degree preferred
Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law.
FOR US BASED CANDIDATES ONLY
Jazz Pharmaceuticals, Inc. is committed to fair and equitable compensation practices and we strive to provide employees with total compensation packages that are market competitive. For this role, the full and complete base pay range is: $148,000.00 - $222,000.00
Individual compensation paid within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, and other pertinent factors. The goal is to ensure fair and competitive compensation aligned with the candidate's expertise and contributions, within the established pay framework and our Total Compensation philosophy. Internal equity considerations will also influence individual base pay decisions. This range will be reviewed on a regular basis.
At Jazz, your base pay is only one part of your total compensation package. The successful candidate may also be eligible for a discretionary annual cash bonus or incentive compensation (depending on the role), in accordance with the terms of the Company's Global Cash Bonus Plan or Incentive Compensation Plan, as well as discretionary equity grants in accordance with Jazz's Long Term Equity Incentive Plan.
The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, 401k retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
$148k-222k yearly 3d ago
Outreach Coordinator/Crawford County
Professional Management Enterprises 3.8
Remote job
Outreach Resources: Provide resources who are trusted members of the communities served and/or have an unusually close understanding of the communities to facilitate access to health care services, improve the quality and cultural competency of those services, and improve member health outcomes. Outreach Coordinator Resources work to increase health literacy, reduce costs of services, and improve care.
Pay Rate $20.00 hrly.
Monday - Friday 8:00-5:00 pm
Work remotely and local Travel is required
Job Description
The overall approach for outreach workers is fluid and flexible based on identified quality and member outcome needs. The primary focus of the Outreach resources will be as follows:
Understand Member history and the physical, behavioral, and social factors that may be leading to less-than-ideal health outcomes or persistent gaps in care.
Utilize a whole health approach when interacting with Members and caregivers.
Working with Case Management to place outreach resources at point of care facilities to better facilitate member engagement and action.
Facilitate real time gap closure initiatives including but not limited to immunizations, telehealth visits, A1c tests, lead tests, and blood pressure readings.
Pivot priorities as necessary month to month based on HEDIS performance.
Engage member in carecoordination and case management as necessary.
Educate member on health care benefits and services and monitor for over and/or underutilization.
Requirements:
Vaccinated Covid and Flu
Home Visits Required
Driver's License required
High School Diploma/GED required
Preferred:
Community Outreach Experience preferred
$20 hourly 3d ago
Field Care Coordinator - Eastern Shore, VA Market - Remote
Unitedhealth Group 4.6
Remote job
At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.
This is a field-based position with a home-based office in Eastern Shore, VA Market.
The Field CareCoordinator is responsible for facilitating, promoting, and advocating for the enrollees' ongoing self-sufficiency and independence. This position is responsible for assessment and planning for an identified group of patients. Additionally, the carecoordinator is responsible for assessing the availability of natural supports such as the enrollee's representative or family members to ensure the ongoing mental and physical health of those natural supports. The Field CareCoordinator collaborates with the Interdisciplinary Team to coordinate the delivery of comprehensive, efficient, cost-effective patient care. The Field CareCoordinator will be traveling into enrollees' homes, nursing facilities, Adult Day Health, and Adult Living Facilities (ALF) to conduct in-depth assessments and develop the plan of care. The Field CareCoordinator actively assists enrollees with care transitions in collaboration with the Interdisciplinary Team and the acute or skilled facility staff, and the enrollees and / or the enrollees' representatives. Field CareCoordinators act as liaison between the Health Plan, the Commonwealth, enrollees, and their families. Field CareCoordinators follow established professional standards of care, Commonwealth guidelines and policy and procedures.
If you are located in commutable distance of Eastern Shore, VA Market, you will have the flexibility to work remotely* as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
Support proactive discharge planning and manage/coordinateCare Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Current and unrestricted Licensed Practical Nurse in the state of Virginia OR Social Work or Human Services (or related field) with a 4-year degree
3+ years of carecoordination or behavioral health experience and/or work in a healthcare environment
1+ years of experience with MS Office, including Word, Excel, and Outlook
Experience working with members who have medical needs, the elderly, individuals with physical disabilities and / or those who may have communication barriers
Driver's license and reliable transportation and the ability to travel within assigned territory to meet with members and providers
Preferred Qualifications:
CCM certification
Experience working with Medicaid / Medicare population
Experience working in team-based care
Long term care / geriatric experience
Background in Managed Care
Physical Requirements:
Ability to transition from office to field locations multiple times per day
Ability to navigate multiple locations/terrains to visit employees, members and/or providers
Ability to transport equipment to and from field locations needed for visits (ex. laptop, stethoscope, etc.)
Ability to remain stationary for long periods of time to complete computer or tablet work duties
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $23.89 to $42.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
#UHCPJ
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
$23.9-42.7 hourly 2d ago
Client Care Coordinator
AWTB
Remote job
Become part of our passionate travel team as a ClientCareCoordinator! Youll help clients create stress-free vacations while enjoying the freedom of working from home.
Responsibilities:
Provide high-touch clientcare from first inquiry to trip completion.
Assist with reservations, documentation, and itinerary planning.
Proactively address client needs and concerns.
Build strong relationships through excellent communication.
Qualifications:
Exceptional customer service and communication skills.
Reliable and detail-oriented.
Independent worker with strong organizational skills.
Enthusiastic about travel and hospitality.
What We Offer:
Remote flexibility and mentorship.
Inclusive, team-oriented culture.
Continuous learning opportunities.
Travel discounts and industry incentives.
$34k-51k yearly est. 60d+ ago
Home-Based Medicine Care Coordinator/Nurse Practitioner
Healthpartners 4.2
Remote job
HealthPartners is looking for a Certified Adult/Geriatric or Family Nurse Practitioner to join our Home-Based Medicine Team. Being a part of our team means you will have an impact on the care that our patients receive every day.
As a Home-Based Medicine Nurse Practitioner/CareCoordinator, you will be part of the largest multi-specialty care system in the Twin Cities. This position will provide both telehealth and fieldwork with seeing patients in their homes. Local travel required.
This individual will provide the primary health care for patients at home.
Provide carecoordination to achieve patient centered, high quality and cost-effective care across the continuum
Provide nursing leadership in defining and achieving program goals in a changing healthcare environment
Utilizes principals of quality of life, maintenance of optimal function and the patient's advanced directives in developing plan of care
Supportive, patient-centered practice
MN RN and APRN licensure required along with prescriptive authority
Home Based Medicine experience (NP or RN) preferred
Must be able to provide own transportation for local travel.
You will be joining a team that is supportive and respectful of one another and deeply committed to the mission of HealthPartners. Here, you'll become a partner for good, helping to improve the health and well-being of our patients, members and community. Our commitment to excellence, compassion, partnership and integrity is behind everything we do. It's the type of work that makes a difference, the kind of work you can be proud of. We hope you'll join us.
WORK SCHEDULE:
8am - 5:00 pm
BENEFITS:
HealthPartners benefit offerings (for 0.5 FTE or greater) include medical insurance, dental insurance, 401k with company contribution and match, 457(b) with company contribution, life insurance, AD&D insurance, disability insurance, malpractice insurance for work done on behalf of HealthPartners as well as a CME reimbursement account. Our clinician well-being program provides a wealth of information, tools, and resources tailored to meet the unique needs of our health care professionals, including physicians, advanced practice clinicians (APCs) and dentists. HealthPartners is a qualified non-profit employer under the federal Public Service Loan Forgiveness program.
TO APPLY:
For additional information, please contact Judy Brown, Sr. Physician and APC Recruiter, *********************************. For immediate consideration, please apply online.
$42k-53k yearly est. Auto-Apply 2d ago
Client & Caregiver Coordinator
Tandem Care Inc.
Remote job
Who We're Looking For: Are you someone who thrives in a fast-paced environment where every day brings something new? We're searching for a CareCoordinator who's ready to dive in - someone who loves staying busy, being on the phone, collaborating with a team, and juggling multiple tasks at once.
At Tandem, CareCoordinators are at the center of it all: working with caregivers, supporting clients, making schedules run smoothly, and solving problems on the fly. If you're quick on your feet, love working on your computer all day, and get energy from a dynamic environment, you'll fit right in.
About Tandem:
Tandem Care is redefining what it means to age at home. We're a one-stop shop for home care services, offering three distinct service lines that make care more flexible, more affordable, and more tailored to each family's needs:
On-Demand Care: As-needed support without the commitment.
Targeted Care: Scheduled, task-based visits at key moments throughout the day.
Companion Care: Full-service, long-term support for those who need more daily help.
Our unique approach gives families better options - and gives our team more opportunities to grow. With flexible visit models, no hourly minimums, and small, dedicated caregiver teams, we're helping clients live life on their own terms.
Why Join Tandem:
Competitive Pay: Starting pay between $27-30 per hour, based on experience.
Full-Time, Steady Hours: This is a full-time, consistent role - no guessing what your schedule will be week to week.
Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you covered.
401(k) with Company Match: Invest in your future with our 401(k) program and company contribution.
Paid Time Off: We believe in work-life balance and offer generous PTO.
Fully Remote: Work from the comfort of your home while staying closely connected to your team.
Structured & Organized: We offer way more structure, support, and systems than most home care environments - you'll always know what's expected and have the tools you need to succeed.
Impactful Work: Every call, every care plan, and every caregiver you support directly impacts someone's ability to stay safe and independent at home.
At Tandem, you're not just filling a role - you're helping us build a better, more flexible future for home care.
What You'll Be Doing:
As a CareCoordinator at Tandem, you'll be the first point of contact for our clients and their families - part customer service, part care planning expert. You'll serve as the liaison between our clients and the caregivers providing their support, ensuring that communication is smooth, expectations are clear, and care is consistently excellent. You'll also work closely with caregivers to coach, support, and problem-solve as needed.
Your day-to-day will include:
Client Communication: Respond to client and family inquiries, provide updates, resolve concerns, and manage scheduling needs - always with professionalism, empathy, and efficiency.
Client Onboarding: Conduct in-depth assessments and develop initial care plans that set the foundation for a successful care experience.
Care Plan & Program Management: Regularly review and update care plans based on caregiver feedback, visit notes, and scheduled care reviews. Ensure programs evolve with client needs.
Caregiver Coaching (ClientCare): Support caregivers by providing ongoing coaching and addressing any client-specific challenges that come up during service delivery.
Client Satisfaction Check-Ins: Reach out proactively to ensure clients are happy with their care, gather feedback, and encourage reviews on platforms like Google and Yelp.
Regional Team Collaboration: Participate in regular team meetings to share insights, troubleshoot issues, and contribute to improving how we deliver care.
Documentation: Keep detailed, accurate records of all communications and updates to ensure continuity of care and smooth transitions between team members.
What We're Looking For:
At least 2 years of experience working in a licensed home care organization.
At least 2 years in a carecoordination role or similar.
Bachelor's degree preferred, but not required.
Strong communication skills, detail-oriented, organized, and empathetic.
Comfortable working 100% remotely and being on your computer/phone most of the day.
Ability to handle a fast-paced, high-volume workload with constant context switching.
Ready to Join Us?
If you're looking for a rewarding role where you'll stay busy, work closely with a supportive team, and make a meaningful difference every single day, we'd love to meet you.
Apply now and help us change the future of home care!
$27-30 hourly Auto-Apply 16d ago
Virtual Client Coordinator
Nuvant Consulting Group
Remote job
About the Role: Nuvant is seeking motivated Virtual ClientCoordinators to help prospective clients explore financial solutions that align with their goals. In this role, you'll act as the first point of contact-introducing our services, understanding client needs, and coordinating the next steps in their journey with Nuvant.
Key Responsibilities
Conduct outbound calls, emails, and messages to engage potential clients
Respond quickly to inbound inquiries and provide clear, helpful information
Identify client needs through meaningful conversation and active listening
Present Nuvant's service options and recommend appropriate next actions
Schedule follow-up appointments or connect clients with specialized team members
Maintain detailed and accurate records of client interactions in our CRM system
Qualifications
High school diploma or college degree preferred
Professional, friendly communicator who enjoys client interaction
Highly organized and reliable in a remote work environment
Strong listening skills with a client-focused mindset
Experience in sales, coordination, or customer support roles is a plus
What We Offer
Competitive base pay with performance bonuses and incentives
Comprehensive benefits package: medical, dental, vision, 401(k), and paid time off
Flexibility with structured support
Opportunities for advancement with a growing company
A collaborative team culture built on integrity, accountability, and success
$31k-51k yearly est. Auto-Apply 43d ago
Client Success Coordinator
Vheda Health
Remote job
We're Hiring a Client Success Coordinator to Join Our Team!
As a Client Success Coordinator, you're super tuned into workflow and the needs of our Client Services team. You know how and where to direct things, when to follow-up, and how hard to press in order to get the answers you need to help keep projects flowing smoothly and on time. You also possess a knack for research to help your teammates and clients make well-informed decisions.
This is an exciting opportunity to help support a wide range of day-to-day client and business activities. The Client Success Coordinator position is a great step in learning the inner workings of key account management for health plans. This role is fully remote.
Key Responsibilities
Support Vheda's Client Services team in researching, scheduling, planning, executing, and managing day-to-day tasks.
Efficiently coordinate project requirements, timelines, deadlines and follow-up to ensure timely and successful project completion.
Participate in client status calls, capture meeting notes, and update status reports regularly.
Develop an extensive understanding of Vheda's service offering, demonstrating the ability to articulate and position these solutions within existing and potential accounts.
Prepare agendas for client meetings and related account administration.
Track, monitor, and generate monthly reports.
Conduct thorough research on clients, state initiatives, competitors, and industry trends to provide valuable insights and support informed decision making.
Help facilitate seamless collaboration, contributing to the team's overall success and effectiveness.
Partner seamlessly with internal departments such as clinical services, operations and analytics to ensure coordinated efforts in meeting client expectations.
Required Qualifications
BA/ BS Degree or equivalent.
1-3 years or more in a support role.
Innate ability to follow process.
Ability to effectively collaborate with others.
Excellent written and verbal communication, time management, and organizational skills.
Impeccable attention to detail.
Must be responsive, action-oriented, and able to build trust with various stakeholders.
Proven competence to initiate and drive projects through to completion.
Strong knowledge of Microsoft Office programs (Word, Excel, PowerPoint, etc).
Additional Preferred Skills
Experience working with health plans in a professional capacity.
Experience working in an online project management system(s).
Vheda Benefits
At Vheda, we care about your health, your family and your future and strive to have our benefits reflect that. This includes:
Competitive salary
Comprehensive health Insurance including medical, dental, vision, LTD, STD and life insurance
401(k)
Unlimited paid time off
12 paid company holidays
Engaging team events.
$32k-49k yearly est. 6d ago
Client Engagement Coordinator
Bridge Specialty Group
Remote job
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
The Brown & Brown National Pharmacy Team (NPT) is a team of 200+ teammates from across Brown & Brown, including pharmacists, client service representatives, actuaries, analysts, data engineers, developers, care team coordinators and more. The NPT brought together pharmacy specialist resources from many businesses across Brown & Brown organizing our teammates into three distinct teams:
Pharmacy Consulting and Analytics
Auditing
PillarRx Copay Maximization
The Client Engagement Account Coordinator will work on all aspects of product and service delivery including RFP/procurement projects, auditing, market-check analysis, analytic reporting, providing on-going advice and pharmacy benefit expertise, and will be responsible for the strategic and operational relationship for assigned accounts.
Essential Duties and Functions: include the following. Other duties may be assigned.
Assists with the onboarding of new clients ensuring accurate set up within Remedy system;
Assist and coordinate RFP/procurement and market-check process for assigned accounts which includes creating project timelines and project plans, coordinating PBM data requests, creating RFP via an on-line procurement tool, evaluation and assessment of PBM RFP responses, and creation of summary reports and disruption analysis, financial analysis;
Assist and coordinate the audit process for assigned accounts which includes creating a statement of work, attending kick-off calls with client and PBMs, assisting the audit department with the data request coordination, notes and documentation, and preparation of the audit findings;
Assist with Pharmalogic reporting including the set up coordination and creation of analytic reports and peer review of data elements;
Support and manage any client transitions to a new PBM;
Manage the day to day client relationship thus ensuring retention of clients and associated revenue;
Creation and distribution of client audit initiation communications
Assist with issue escalation and resolution of any pharmacy related issues;
Assist with the documentation of all key agreements, deliverables and client correspondence
Competencies:
Ability to thrive in an environment with minimal oversight and lots of responsibility;
Demonstrates ability to positively represent Remedy Analytics externally to clients and prospects;
Experience developing and maintain effective, collaborative working relationships with clients and internal partners to provide solutions to complex pharmacy benefit decisions;
Excellent written and verbal communication skills along with the ability to facilitate effective conversations both internally, and externally with clients;
Possesses a strong work ethic and takes ownership of client goals and objectives;
Takes initiative and is self-directed;
Strong teamwork skills, has the ability to encourage cooperation among team members;
Quick self-motivated learner who can initiate and drive new projects;
Excellent analytical and organizational skills;
Planning/organizing-the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward;
Critical thinking to create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality;.
Adaptability-the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Required
Bachelor's degree in Business or Healthcare related field and/or 2+ years of relevant Pharmacy Benefit consulting or PBM Account Management experience;
Ability to travel as required (up to 10% of time)
Preferred
Knowledge of both Pharmacy and Medical data
Strong experience in MS Office and/or MS Excel
Experience with Tableau
Pay Range
26 - 28 Hourly
The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Health Benefits
: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits
: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
Mental Health & Wellness
: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits
: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
$32k-49k yearly est. Auto-Apply 25d ago
Remote Client & Booking Coordinator
Destination Knot
Remote job
Remote Client & Booking CoordinatorLocation: Remote (United States) Company: Destination Knot About Destination Knot:Destination Knot is a client-focused coordination and services company that supports individuals and families with planning, scheduling, and reservation-related needs. We prioritize organization, responsiveness, and a high standard of client experience across every interaction.
Position Overview:The Remote Client & Booking Coordinator provides day-to-day support to clients by assisting with scheduling, reservations, documentation, and general service coordination. This role is ideal for individuals who are detail-oriented, customer-focused, and comfortable working in a remote, structured environment.This is a support-based role centered on communication, organization, and follow-through.
Key Responsibilities:Assist clients with booking requests, scheduling, and reservation coordination Communicate with clients via email, phone, and messaging platforms to provide updates and support Accurately enter, update, and maintain client information and booking details Coordinate timelines, confirmations, and service documentation Provide general client support and respond to inquiries in a timely, professional manner Follow established processes and internal guidelines to ensure accuracy and consistency Collaborate with internal teams to support client needs and workflow efficiency
Qualifications & Skills:Strong communication and customer service skills Highly organized with attention to detail Comfortable working independently in a remote environment Basic computer proficiency and ability to learn new systems Ability to manage multiple tasks while meeting deadlines Professional demeanor and reliability Previous experience in customer service, scheduling, hospitality, or administrative support is helpful but not required.
Work Environment & Schedule:Fully remote position Flexible scheduling options may be available Training and ongoing support provided
Why Join Destination Knot:Remote work flexibility Supportive, structured team environment Clear expectations and processes Opportunity to build valuable coordination and client service skills
How to Apply:Qualified candidates are encouraged to submit an application for review. Selected applicants will be contacted for next steps.
$31k-50k yearly est. Auto-Apply 30d ago
Client Experience Coordinator
Lendingone 4.0
Remote job
At LendingOne, we don't just lend capital-we fuel opportunity. Headquartered in sunny Boca Raton, FL, with additional offices in Charlotte, NC and Great Neck, NY, we've funded over $7 billion in real estate capital and earned recognition as one of the Sun Sentinel's Top Workplaces-four years running!
As a direct private lender-not a broker, not a bank-we specialize in business-purpose mortgage loans for real estate investors, including fix-and-flip bridge loans and long-term rental financing.
Our mission is powered by our values:
Speed & Ease - We simplify lending so clients can move fast and seize opportunities.
Solutions Driven - We solve problems, not just process paperwork.
Loyal Partners - We build trust, not just transactions.
Authentic Experience - We stay real, reliable, and respectful-always.
We're a fully funded, full-service lending partner-and we're growing fast.
The Opportunity:
If you're the type of person who thrives on keeping people informed, solving problems quickly, and making sure no detail gets missed, you'll love this role. As a Client Experience Coordinator, you'll be the key liaison between our clients and internal teams, ensuring a smooth and responsive loan process from start to finish.
This is a fast-paced, client-facing role that demands urgency, ownership, and communication excellence.
This is a full-time employment opportunity working in our Headquarters office in Boca Raton, FL.
What You'll Do:
At the heart of this role is unwavering client support-answering calls promptly, prioritizing client needs with empathy, and delivering clear, thoughtful communication every step of the way.
Serve as the primary point of contact for assigned clients-ensuring consistent, proactive communication and delivering updates that inspire confidence.
Coordinate across departments (sales, underwriting, legal, closing) to keep everyone aligned and timelines on track.
Maintain a fast-moving pipeline of loan applications, reviewing and collecting documents, flagging issues, and pushing processes forward with urgency.
Provide a high-touch experience to clients by anticipating needs, resolving questions quickly, and owning the details.
Track key project milestones such as appraisals, title reports, and due diligence items, and follow through relentlessly to keep deals moving.
Review loan files for completeness and compliance; assist credit analysts and underwriters in clearing conditions and preparing for funding.
Advocate for the client internally-flagging challenges early and helping the team craft solutions with speed and accuracy.
Keep documentation, updates, and communication logs impeccably organized for full visibility and efficiency.
Requirements
2+ years in a professional or customer-facing role, ideally in real estate, lending, operations, or client services
Exceptional communication and follow-up skills-you write and speak clearly, with empathy and purpose
High attention to detail with a “nothing slips through the cracks” mindset
Proven ability to multitask and prioritize in a fast-paced, high-volume environment
Positive energy, collaborative spirit, and a customer-first attitude
Strong computer proficiency and a willingness to learn new systems
A true sense of urgency-because our clients depend on us to move fast and get it right
Benefits
Why LendingOne:
Competitive base salary and incentive structure
Full medical, dental, and vision benefits
Company-matching 401(k) plan
Paid time off and 10 company-paid holidays
Work-from-home Fridays
Career development, training, and internal promotion opportunities
Team-building events, company lunches, and swag
Collaborative, inclusive, and fun workplace culture
LendingOne is proud to be an Equal Opportunity Employer. We're committed to building a diverse and inclusive workforce where everyone belongs.
$37k-60k yearly est. Auto-Apply 60d+ ago
Client Relations Coordinator (US-Remote)
QT Communications Technology 3.9
Remote job
This is Hourly Paid Job (US-Remote)
We are seeking an experienced and resourceful client services coordinator to oversee the day-to-day relations with our clients. The client services coordinator will be responsible for collecting information on how to best serve clients. You will report directly to senior management and work closely with different role players, e.g. teams within the organization, vendors, and customers.
To be successful in this role, you must have superb organizational and communication skills. Your work will be accurate and you will be polite and professional.
Client Services Coordinator Responsibilities:
Provide assistance to clients in person, on email, or telephonically.
Schedule meetings or telephone conferences between clients and management.
Book meeting rooms or venues.
Coordinate the production of client-facing marketing materials.
Compile and maintain records on client accounts.
Screen feedback and requests form clients and liaise with relevant departments within the organization to provide solutions.
Escalate complaints to relevant departments.
Liaise with in-house teams to adjust service offerings and assess related costs.
Build and maintain close relationships with clients.
Client Services Coordinator Requirements:
A bachelors degree is preferred.
Computer skills must be proficient with Microsoft Office, Adobe, and project management software, e.g. Trello.
Prior administrative or client services experience within a corporate organization may be strongly desired.
A professional and friendly demeanor.
Have a keen eye for detail.
Excellent verbal and written communication skills.
Required Skills:
Client Relations Trello Conferences Records Vendors Materials Email Software Project Management Microsoft Office Marketing Communication Management
$50k-68k yearly est. 60d+ ago
Part-Time Client Relations Coordinator (Remote)
Stoneside
Remote job
About the Role
As a Client Relations Coordinator, you'll be the first friendly voice our customers hear. You'll handle inbound calls, answer questions, and schedule in-home design consultations for our sales team.
This role is ideal for someone who enjoys helping people, staying organized, and working set hours as part of a supportive, remote team.
Location: Remote (US-based)
Hiring Preference: Candidates residing in the following states will be prioritized: WA, OR, CA, NV, CO, UT, AZ, OH, VA, MA, MD, TX, IL, GA
Schedule & Hours
Estimated 24 hours per week
Set shifts:
Thursday & Friday: 8:00am-4:30pm MT
Saturday & Sunday: 10:00am-2:00pm MT
Hours may need occasional flexibility based on business needs
Key Responsibilities
Be the welcoming first voice our customers hear when scheduling design consultations based on availability and team capacity
Maintain accurate and up-to-date appointment records in NetSuite and other scheduling platforms
Follow up with prospective clients via outbound calls on web form inquiries and other lead sources
Manage scheduling requests across multiple channels, including phone, chat, and email
Communicate with clients, installers, and designers to confirm, reschedule, or adjust appointments as needed
Deliver exceptional customer service by ensuring clients are informed and prepared for upcoming appointments
Support field teams by resolving scheduling conflicts and handling last-minute changes efficiently
Maintain scheduling documentation, reports, and related administrative records
Collaborate cross-functionally with Customer Service, Operations, and Field Teams to meet scheduling needs
Identify and contribute to process improvements that enhance scheduling accuracy and efficiency
Qualifications and Skills
Align with our mission and values and want to be part of a team where everyone loves their job
Friendly, positive, and customer-focused demeanor
Strong organizational skills with the ability to manage multiple priorities effectively
Excellent verbal and written communication skills
High attention to detail with a commitment to accuracy
Proven ability to consistently deliver a 5-star customer experience
Comfortable learning and using new technology and systems
Ability to prioritize tasks and adapt quickly to scheduling changes
Strong problem-solving skills with the ability to thrive in a fast-paced environment
Must have reliable, high-speed internet access suitable for a remote work environment
Compensation
Hourly Rate: $21 / hour
What We Offer:
At Stoneside, our people come first. With a 4.6/5.0 employee rating on Glassdoor and Indeed, we're proud to be recognized as a top workplace where teammates feel valued, supported, and inspired. Our mission is simple but powerful: to deliver a five-star experience to our teammates, clients, partners, and community.
Our culture is rooted in values we live every day:
🤝 Honesty: We are always truthful, transparent, and authentic - even when it's hard.
🌞 Positivity: We assume positive intent and bring a respectful, positive energy to our interactions with others.
💖 Generosity: We bring an abundance mindset and seek a win/win for everyone.
📈 Continuous Improvement: We never stop seeking and implementing better ways of doing things.
🔥 Passion: We are genuinely engaged and focused on fulfilling our five-star promise.
When you join Stoneside, you're not just joining a company - you're becoming part of a supportive, collaborative team that celebrates wins together, embraces diverse perspectives, and believes in lifting one another up.
✨ Come be part of a workplace where culture, values, and people come first.
Benefits
Paid Time Off (accrues at 2 hours per pay period)
Company-provided laptop, phone, and monitor for your home office
Supportive, people-first culture with strong team collaboration
A role where your work directly impacts the customer experience
At Stoneside, we value and are enriched by a variety of perspectives. Each teammate brings unique skills, experiences, and backgrounds, and together we create something stronger.
We're proud to be an equal opportunity employer and encourage all applicants to apply. All qualified candidates will be considered without regard to race, color, religion, gender, gender identity or expression, sexual orientation (including transgender status), national origin, ancestry, genetics, pregnancy, disability, age, marital or familial status, or veteran status.
Even if your experience doesn't line up exactly with every requirement, we still encourage you to apply - you may be the perfect addition to our team.
We are accepting applications on an ongoing basis.
If you need assistance or an accommodation due to a disability, please contact our HR team at ****************.
In accordance with the Colorado Chance to Compete Act, we do not ask about criminal history on initial applications. If offered a position, candidates will be subject to a background and a credit check.
In accordance with the Job Application Fairness Act, we do not request age-related information such as date of birth or graduation dates on applications.
$21 hourly 2d ago
Remote Client Experience Coordinator
Excitingtravelnow
Remote job
About the Role: Join Exciting Travel Now, where passion for travel meets purpose and flexibility! We're looking for motivated individuals who love helping others experience the world - from dream vacations to quick weekend escapes. Whether you're new to the industry or ready to take your love of travel to the next level, we provide the tools, training, and mentorship to help you thrive.
What You'll Do:
Plan unforgettable vacations, cruises, and special getaways
Research destinations, resorts, and excursions
Deliver friendly, personalized service before and during travel
Access continuous training and education through our host-agency partners
Ideal Fit:
Enthusiastic, organized, and detail-oriented
Enjoys learning and connecting with people
18 or older with reliable Wi-Fi and a computer or phone
Why You'll Love It Here:
100% remote - set your own schedule
Ongoing training and mentorship
Positive community and career growth opportunities
$38k-62k yearly est. 15d ago
Client Experience Coordinator
Destinytravel
Remote job
As a Client Experience Coordinator, you'll ensure travelers feel supported and valued throughout the entire planning process. You will track requests, provide timely updates, and keep communication smooth.
At Destiny Travels, we believe every client deserves an exceptional experience.
Key Responsibilities
• Manage client follow-ups and reminders.
• Provide trip updates and organize trip info.
• Maintain communication logs and client preferences.
• Assist with documentation and requirements.
• Deliver exceptional customer care.
Benefits
• Fully remote opportunity.
• Supportive and collaborative team.
• Access to travel perks and training.
• Career advancement potential.
What We're Looking For
• Strong communication skills.
• Organization and multitasking abilities.
• Customer service background preferred.
• Comfort with digital tools.
• Passion for helping travelers.
$32k-52k yearly est. 15d ago
Client Coordinator (31213)
Ime Resources
Remote job
We're looking for a Remote ClientCoordinator to join our team!
The ClientCoordinator is responsible for servicing inquiries from clients, physicians, nurses or any representative acting on behalf of a client. This position is responsible for data preparation, data entry, data tracking, documentation and filing. All duties are handled with a high degree of quality customer service and in compliance with all regulatory and company standards.
Role Highlights:
Full-time position: Monday-Friday, 8am to 5pm EST
Competitive pay: $18 to $20 per hour
Location: Fully Remote!
Duties & Responsibilities include:
Handle and respond promptly to inquiries from clients and/or anyone acting on behalf of the client regarding questions, report status, concerns, or general requests for information.
Utilize appropriate systems and databases to enter client or claimant information and or retrieve information.
Maintain daily contact with the QA department regarding workflow and pending report status.
Contact providers for assignment and update database.
File and archive open and closed cases.
Verify all client information is current in the database and all client specific guidelines and or rules or information is documented in the system.
Work independently and in partnership with other team members to ensure that questions are addressed, documented and cases are returned in a timely fashion.
Direct calls to other departments as needed.
Perform various clerical duties such as typing, filing, emailing, and proofreading.
Assist in resolution of customer complaints and quality assurance issue.
Notify management of any report issues or concerns.
Ensure all practices are carried out in accordance with state and federal safety and legal regulations.
Perform other duties as assigned.
Qualifications
Education and/or Experience
High school diploma or equivalent required.
Minimum one year clerical experience; or equivalent combination of education and experience preferred.
Experience in a medical office or insurance industry preferred.
QUALIFICATIONS
Must possess complete knowledge of general computer, fax, copier, scanner, and telephone.
Must be knowledgeable of multiple software programs, including but not limited to Microsoft Word, Outlook, Excel, and the Internet.
Must have ability to be trained on and adhere to HIPAA regulations and compliance standards.
Must be a qualified typist with a minimum of 40 W.P.M.
Ability to follow instructions and respond to managements' directions accurately.
Must demonstrate accuracy, thoroughness, and responsibility for quality of work, and ability to take initiative to identify improvements. Looks for ways to improve and promote quality and monitors own work to ensure quality is met.
Must demonstrate exceptional communication skills.
Must be able to work independently, prioritize work activities and use time efficiently.
Must be able to maintain confidentiality.
Must be able to demonstrate and promote a positive team -oriented environment.
Must be able to stay focused and concentrate under normal or heavy distractions.
Must be able to work well under pressure and or stressful conditions.
Must possess the ability to manage change, delays, or unexpected events appropriately.
Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time.
ExamWorks is a leading provider of innovative healthcare services including independent medical examinations, peer reviews, bill reviews, Medicare compliance, case management, record retrieval, document management and related services. Our clients include property and casualty insurance carriers, law firms, third-party claim administrators and government agencies that use independent services to confirm the veracity of claims by sick or injured individuals under automotive, disability, liability and workers' compensation insurance coverages.
ExamWorks offers a fast-paced team atmosphere with competitive benefits, paid time off, and 401k.
ExamWorks, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
Equal Opportunity Employer - Minorities/Females/Disabled/Veterans
$18-20 hourly 7d ago
Client Coordinator (Overland Park, KS/ Lancaster, PA/ Remote)
Health Care Service Corporation 4.1
Remote job
At Luminare Health , our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
**Job Summary**
Serve as a point of contact for clients in conjunction with Client Managers and provide any necessary administrative assistance required by the Client Managers to successfully retain business. Work with various departments within Luminare Health to promptly respond to client questions, facilitate resolutions to concerns, run client specific reports and provide support to Client Managers. May also involve client facing responsibilities such as employee meeting presentations, benefit fairs and attending quarterly and renewal meetings with client managers.
****This role will be based in Overland Park, KS, Lancaster, PA or Telecommute/Remote. Candidates must live within the following states: IL, IN, IA, KS, MO, MT, NM, NC, OK, PA, TN, TX or WI ****
**Required Job Qualifications:**
+ High school diploma or GED equivalent required
+ Minimum 3 years previous experience in a similar TPA or insurance environment
+ Knowledge and understanding of benefit-related federal laws (i.e., ERISA, COBRA, HIPAA, PPACA, etc.)
+ Excellent written and verbal communication skills are required, as are exceptional organizational skills.
+ Thorough understanding of self-funding and employee benefit plans.
+ Analytical skills, problem solving skills, reading ability, creative decision-making skills, the ability to comprehend and follow instructions, mathematical ability and time management skills are required.
+ Proficiency with Word, Excel, PowerPoint, Access, and Outlook.
+ Ability to travel as required for this position.
**Preferred Job Qualifications:**
+ State insurance license
+ College degree
**\#LI-NR1**
**\#LI-Remote**
**Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!**
**EEO Statement:**
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
**Pay Transparency Statement:**
At Luminare, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for associates.
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
**Min to Max Range:**
$48,500.00 - $91,000.00
Exact compensation may vary based on skills, experience, and location.