How To Become A Client Care Manager: What It Is and Career Path

What is a client care manager and how to become one

Updated January 8, 2025

3 min read

Quoted expert

Pawn Johnson-Hunter MS, RN, AGPCNP-BC, GERO- BC, CM/DN

The average client care manager salary is $42,832. The most common degree is a bachelor's degree degree with an business major. It usually takes 4-6 years of experience to become a client care manager. Client care managers with a Certified Professional - Human Resource (IPMA-CP) certification earn more money. Between 2018 and 2028, the career is expected to grow 28% and produce 136,200 job opportunities across the U.S.

What general advice would you give to a client care manager?

Pawn Johnson-Hunter MS, RN, AGPCNP-BC, GERO- BC, CM/DN

Nurse Educator, Nclex Mentor/Coach

A few ways to maximize earning potential as a new graduate nurse is through skillful negotiations and previous experience in healthcare, such as degree level, nurse externships, phlebotomy skills, or certifications. Many, if not all, employers appreciate that new graduates are equipped with clinical skills that are strongly recommended for the practice area. While many nurse certifications require experience, some are for entry-level, such as advanced life support (ACLS and PALS) and IV insertion. There are also some specialty practice certifications that new grads can obtain without years of experience; although they may recommend the experience at times, this is optional. All of this demonstrates the applicant's commitment to the profession and interest. Other ways are to work overtime hours, learn about clinical career ladders, or continue formal education.

ScoreClient Care ManagerUS Average

Salary

3.3

Avg. Salary $42,832

Avg. Salary $59,228

Stability level

7.1

Growth rate 28%

Growth rate 0.3%

Diversity

3.6

Race

American Indian and Alaska Native 0.72%

Asian 7.44%

Black or African American 11.68%

Hispanic or Latino 14.23%

Unknown 4.26%

White 61.67%

Gender

female 74.75%

male 25.25%

Age - 47

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47

Stress level

7.1

Stress level is high

7.1 - high

Complexity level

8.8

Complexity level is advanced

7 - challenging

Work life balance

4.9

Work life balance is fair

6.4 - fair

Key steps to become a client care manager

Explore client care manager education requirements

Most common client care manager degrees

Bachelor's

54.0 %

Associate

23.1 %

Master's

8.6 %

Start to develop specific client care manager skills

Skills	Percentages
Client Care	18.06%
Home Health	14.06%
Senior Care	8.47%
Care Management	6.18%
Customer Service	6.04%

Complete relevant client care manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New client care managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client care manager based on U.S. Bureau of Labor Statistics data and data from real client care manager resumes.

Research client care manager duties and responsibilities

Manage fiscal operations using industry-specific software, reviewing caregiver payroll for accuracy and billing clients.
Maintain high level of efficiency regarding payroll administration duties.
Assume a leadership role in meetings and training regarding staff education on state and institutional educational standards relate to child development.
Provide strategic public relations insight and consult with clients on analytic methodologies, reports, and ROI for media campaigns.

Prepare your client care manager resume

When your background is strong enough, you can start writing your client care manager resume.

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Choose from 10+ customizable client care manager resume templates

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