**What We're Looking For:** As a ClientManager, you will be part of a highly skilled team of business process and industry experts, managing critical Customer escalations. You will take ownership of complex customer issues, develop and drive resolution plans to successful completion and ensure an exceptional customer experience.
The ideal candidate possesses a strong background in process improvement, accounting, and consulting on enterprise ERP best practices, along with excellent problem-solving and executive communication skills to achieve trusted advisor status.
Successful candidates are self-directed, consultative professionals with a passion for solving complex challenges. Proficiency with ERP applications and core business processes is essential; Oracle NetSuite platform experience is strongly preferred. Experience may include work in implementation, customer success management, or as an end user.
**What You'll Do:**
+ Manage complex escalations partnering across Account Management and other Customer-facing teams to understand the customer journey, identify a resolution plan, and lead these efforts to completion.
+ Build and leverage strong relationships within Oracle NetSuite to accelerate issue resolution, collaborating effectively across internal teams - Support, QA, Engineering, Professional Services, Account Management, Channels, Advanced Customer Support, senior leadership - as well as external NetSuite partners.
+ Serve as a trusted advisor to customers, gathering insights through direct interactions and feedback to enhance customer experience and satisfaction.
+ Identify and pursue solution expansion opportunities by leveraging strong customer relationships and collaborating internally to uncover additional service needs.
+ Thrive in a collaborative, supportive team that values knowledge-sharing, continuous learning and innovation.
+ Influence best practices and continuous improvement, taking ownership of initiatives that drive operational excellence and enhance overall customer success.
**Responsibilities**
**Preferred Qualifications & Skills:**
+ Strong experience with NetSuite ERP and core business processes. Roles may include implementation, customer success management, or end user experience.
+ Demonstrated ability to synthesize complex information into clear recommendations, strategic visions, and resolution plans.
+ Industry knowledge and experience in Manufacturing, Wholesale/Distribution, or Finance/Accounting.
+ Ability to remain composed and solutions-focused under pressure, demonstrating execution drive while balancing customer and company needs.
+ Outstanding executive-level communication skills, including strategy articulation, negotiation, diplomacy, business acumen, and the ability to explain complex concepts to diverse audiences.
+ Proficiency in performance monitoring, system tuning, and troubleshooting tools, with the ability to translate technical findings into actionable business recommendations.
+ Familiarity with metrics-driven approaches to identify bottlenecks, optimize workflows, and ensure platform reliability for complex business operations, with a strong preference for Oracle NetSuite platform expertise.
+ Bachelor's degree in Accounting, Finance, or a related field strongly preferred.
If you're a highly motivated, NetSuite solutions-driven professional with a passion for customer success and business process improvement, we want to hear from you!
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Oracle uses Artificial Intelligence in our recruiting process. Read more about it in our Recruiting Privacy Policy (**************************************************************** .
**Range and benefit information provided in this posting are specific to the stated locations only**
CA: Hiring Range in CAD from: $90,300 to $140,300 per annum.
US: Hiring Range in USD from: $79,100 to $158,200 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
Vacancy Type - Replacement Position
This role regularly interacts with customers across North America, so a professional level of English is required. A proficiency of French is required for candidates residing in Quebec, otherwise it is considered an asset.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
$90.3k-140.3k yearly 38d ago
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Client Manager
Event Risk Inc.
Columbus, OH
Job Description
ClientManager
Department:
Marketing
Reports To:
Director of Marketing & Data Analytics
FLSA Class:
Exempt ($85,000 annually + Bonus Potential)
Hours:
Full-Time
About
Event Risk Inc. is a distinguished US-based, veteran owned company that is a leading security provider for Fortune 500 companies, movie studios, celebrities, and high-net-worth individuals. We are committed to providing the most reliable and comprehensive security solutions to ensure the safety of our people, property and assets.
Position Summary
The ClientManager will be responsible for managingclient relationships, driving business development initiatives, and supporting security-related sales efforts. This role requires a proactive, results-driven professional with experience in security sales and CRM systems. The position offers flexibility through a hybrid work schedule and includes bonus potential based on performance.
Essential Duties
Develop and maintain strong relationships with clients to ensure satisfaction and retention.
Identify new business opportunities and drive growth through strategic sales initiatives.
Manage and update CRM systems (Salesforce, HubSpot) to track leads, opportunities, and client interactions.
Collaborate with internal teams to deliver tailored solutions for client needs.
Prepare and present proposals, reports, and performance metrics to leadership.
Support marketing and outreach efforts to expand brand presence in the security industry.
Qualifications
High school diploma or GED required; a degree in a related field is preferred.
Proven experience in security sales and business development.
Proficiency in CRM platforms such as Salesforce and HubSpot.
Strong communication, negotiation, and relationship-building skills.
Ability to work independently and in a hybrid environment.
Excellent organizational and time-management skills.
Preferred Skills
Knowledge of security industry trends and best practices.
Experience with proposal development and contract negotiation.
Familiarity with data analysis and reporting tools.
Benefits
Competitive salary.
Comprehensive health, dental, vision and voluntary life insurance (after 30 days).
401(k) retirement plan with employer contribution (after 1 year).
Generous PTO and holiday schedule (after 90 days).
Opportunity for professional development and skill enhancement.
$85k yearly 2d ago
Client Manager Associate - OH
Unum 4.4
Worthington, OH
When you join the team at Unum, you become part of an organization committed to helping you thrive.
Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life's moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide:
Award-winning culture
Inclusion and diversity as a priority
Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability
Generous PTO (including paid time to volunteer!)
Up to 9.5% 401(k) employer contribution
Mental health support
Career advancement opportunities
Student loan repayment options
Tuition reimbursement
Flexible work environments
*All the benefits listed above are subject to the terms of their individual Plans
.
And that's just the beginning…
With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you're directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today!
General Summary:The ClientManager Associate (CMA) is in training to be responsible for proactive customer management, education, development, profitable growth and retention. The CM drives, designs, and executes integrated enrollment, service and growth strategies for each customer in their block.
Principal Duties and Responsibilities
Effectively learn and understand the Pre and Post-Sale Proactive ClientManagement, Education, Development, Growth and Retention for core market
Develop and build personal connections with brokers, enrollment firms and customers for assigned block of business
Learn how to develop and execute on customer-specific business plans
Profitable Growth of the Inforce Block
In partnership with sales, assist in learning how to proactively manage pre-renewal communication with the goal of improving reenrollment effectiveness and avoiding renewal distractions during rate guarantee expiration and anniversary.
Develop understanding of and how to leverage Unum's enrollment capabilities, services, tools, and how to communicate an enrollment strategy with internal/external partners.
Work closely with ICS Implementation Manager
Assist in local Benefit fair activities with Field Office team
Build and develop enrollment firm relationships for larger customers
Develop Partnership with Sales Rep, Marketing Consultant and Home Office to Execute on all Strategies - Operating Effectiveness
Partner with key Home Office areas to deliver full service to customers
In partnership with sales rep, provide thorough customer updates, broker feedback, and other pertinent action items that impact sales effectiveness
Learn to develop and present renewals driving persistency and profitability
May perform other duties as assigned
Job Specifications
Bachelors degree or equivalent business experience required
Experience in the employee benefits industry preferred
Licensed to sell insurance in the states within assigned territory, license required within 90 days from effective date of hire/promotion
Strong growth and sales orientation
Develop understanding of the Unum product and service portfolio
Proficient in Microsoft Office - Word, PowerPoint, Excel
Strong technical aptitude - ability to utilize and leverage technology and systems
Strong negotiation, persuasion and presentation skills
Proven ability to think strategically and act tactically
Strong organization skills/ability to manage multiple demands and priorities
Excellent problem solving/problem resolution
With each customer, projects confidence and enthusiasm about the company
Outgoing, excellent communication skills - both written and verbal
Strong business acumen
Ability to work/partner with a close team
Strong relationship management skills
Ability to manage conflicts
Results oriented
Ability to travel as needed
#LI-FF1
-IN1
Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.
Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.
Fully and partially leveraged roles are paid pursuant to a uniformly applied sales compensation plan. For partially leveraged roles, a starting salary or salary range will be listed in the above . If salary information is not listed in the job description above, compensation is based solely on commissions.
Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.
Company:
Unum
$70k-90k yearly est. Auto-Apply 18d ago
Client Relations Manager
Cengage Group 4.8
Columbus, OH
**We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see ***********************************************************
**The Client Operations Manager will:**
This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managingclient succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency.
The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following:
+ Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients.
+ Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel.
+ Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success.
+ Analyze operational processes and performance data to find opportunities for improvement.
+ Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics.
+ Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training.
+ Work cross functionally with both internal departments and external clients to achieve goals.
+ Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients.
+ Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately.
+ Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner.
+ Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth.
+ Be responsible for related procurement processes and coordinate material and resources allocation.
+ Identify and address problems and opportunities for the business.
+ Provide data and support to management as needed.
**Skills You'll Need Here:**
**Basic:**
+ BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position.
+ Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work.
+ Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
+ Highly flexible and adaptable to change.
+ High energy and good communication skills both written and verbal.
+ Ability to interact professionally with Vice Presidents and Director level staff within clients.
+ Have a customer focused mentality; both in work with candidates, trainees and clients.
+ Comfortable using technology in performing routine job tasks and for product demonstration purposes.
+ Outstanding organizational and time management skills.
+ Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce.
+ Ability to monitor and evaluate operational data.
**Preferred:**
+ Professional business-to-business/customer success experience (3 years strongly desired)
+ Experience working with adult learners and non-traditional students.
+ Proficiency in being a great partner within and outside one's own department.
+ Understanding of client relations/partnership management and how to efficiently work with external partnerships.
+ Driven to succeed and yearning to make impact; customer success obsession mentality.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at ****************.
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (******************************************************************************************** to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$58,300.00 - $75,750.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**
$58.3k-75.8k yearly 60d+ ago
Client Service Manager, Personal Lines
Arthur J Gallagher & Co 3.9
Upper Arlington, OH
Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate. You'll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips. Here, you're not just improving clients' risk profiles, you're building trust. You'll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you're ready to bring your unique perspective to a place where your work truly matters; think of Gallagher.
Overview
AssuredPartners is a leading insurance brokerage that prides itself on delivering more than insurance expertise. Our teams provide the highest level of service, tailored solutions, and forward-thinking risk management strategies that truly set us apart. With a culture based on integrity, collaboration, and technical excellence, we are proud to offer our clients, and our employees, the very best in the insurance industry.
As part of Gallagher, you will be joining a team that delivers more than policies; you will provide proactive risk management consulting, innovative solutions, and an unmatched level of client service.
As experts in protecting what matters most to businesses and individuals, we're looking to bring on our next Account Manager to support our Personal Lines department and deliver exceptional risk management solutions to our growing client base. Our Account Manager will partner with our sales team to facilitate day-to-day management of current clients' insurance programs, helping the world prepare for the unexpected.
How you'll make an impact
* Client Support
* Maintain accurate client information to provide day-to-day client support and address intermediate-level client inquiries.
* Assist in the development of strong business relationships with appropriate insurance carrier personnel. Recognize and satisfy carrier goals and objectives to enhance business relationships.
* Account Management
* Maintain files with proper records according to company procedures. Follow company procedures in order to achieve positive audit results.
* Ensure accuracy of account information for both new and renewal policies, endorsements, and audit for accuracy in rating, coverage, signatures, and enters these
transactions to generate billing invoices in a timely manner.
* Review all premium audits according to Agency procedures recognizing that the Agency must process in a timely manner.
* Review accounts receivable report for all assigned accounts to support client retention.
* Insurance Expertise
* Leverage technical knowledge to ensure carrier quotes are received in a timely fashion; Review quotes for gaps and assists with inquiries from the carrier.
* Attend training and seek self-directed learning to continue education in industry and technical knowledge.
* Other duties as assigned.
About You
Required: Bachelor's degree with 0+ years client service and/or claims management experience -OR- High School degree/GED with 3+ years client service and/or claims management experience. Property and Casualty License. Proficiency in Microsoft Office.
Preferred: Previous insurance knowledge and experience managingclient relationships. Solid financial acumen.
Behaviors: Proficient in using technology as a tool to maximize productivity and quality. Strong written and verbal communication skills. Comfortably engages others in consultative discussion. Effectively manages/balances multiple and sometimes competing priorities. Works in a self-directed manner.
Compensation and benefits
We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.
Below are the minimum core benefits you'll get, depending on your job level these benefits may improve:
* Medical/dental/vision plans, which start from day one!
* Life and accident insurance
* 401(K) and Roth options
* Tax-advantaged accounts (HSA, FSA)
* Educational expense reimbursement
* Paid parental leave
Other benefits include:
* Digital mental health services (Talkspace)
* Flexible work hours (availability varies by office and job function)
* Training programs
* Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
* Charitable matching gift program
* And more...
The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.
We value inclusion and diversity
Click Here to review our U.S. Eligibility Requirements
Inclusion and diversity (I&D) is a core part of our business, and it's embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.
Gallagher embraces our employees' diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.
Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as "protected characteristics") by applicable federal, state, or local laws.
Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
JobID: 210702748 JobSchedule: Full time JobShift: Base Pay/Salary: New York,NY $85,500.00-$150,000.00 Join JP Morgan Asset Management, where your expertise as a Client Account Manager will be the cornerstone of delivering unparalleled service to our esteemed institutional clients!
As a Client Account Manager within Asset Management you will be responsible for delivering exceptional client experience to Institutional clients investing in Alternative strategies of J.P. Morgan Asset Management. In this role you will work in partnership with colleagues in Institutional Sales and Investment Specialists to form a dedicated service team for each assigned client. You will work with our Head of Institutional Client Account Management for Alternatives on various projects and have the opportunity to partner with internal stakeholders at varying levels of the organization.
Job Responsibilities
* Coordinate onboarding and servicing with clients and 3rd parties, fielding inquiries, researching requests, and coordinating appropriate responses
* Understand client relationship with JPM including global relationships and client's relationships with other asset managers and consultants
* Proactively identify client experience improvements and efficiencies and driving the plan to implement changes
* Participate in client meetings and events as appropriate (including due diligence meetings)
* Plan and organize internal business meetings and manage follow-up/action items
* Support the creation and management of team policies and procedures as well as templates and outline data requirements for MIS/KPI reporting
Required qualifications, capabilities, and skills
* Undergraduate degree required
* Previous experience at an asset management firm; background in client service and/or institutional client base
* Business acumen for financial concepts, ability to speak intelligently and confidently while using applied financial reasoning.
* Ability to develop strong client and internal relationships and an in-depth understanding of client servicing needs
* Ability to work independently and manage multiple projects across business areas to achieve results
* Highly attentive, ability to focus, excellent follow-through, flexibility and stellar grammar and English skills
* Strong critical thinking skills - i.e. ability to analyze, synthesize and interpret data, etc.
Preferred qualifications, capabilities, and skills
* Series 7 and Series 63
$58k-76k yearly est. Auto-Apply 6d ago
Pharmacy Manager
Wal-Mart 4.6
Grove City, OH
What you'll do... Pharmacist in Charge Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists and pharmacy staff to take care of patients in the community. This is a great opportunity to improve patient care and community health. About Walmart Pharmacy Our pharmacy team is dedicated to providing comprehensive patient care and ensuring the highest standards of service. As a Pharmacy Manager, you will lead the team to success and help Walmart improve community health and engagement. What you'll do:
* Provide comprehensive patient care by processing and dispensing prescription orders, administering immunizations, and other programs in compliance with Board of Pharmacy statutes and regulations.
* Ensure effective merchandise presentation, accurate pricing, proper signing, and inventory levels.
* Model, enforce, and provide direction and guidance on proper customer service approaches and techniques to ensure customer needs are resolved within company guidelines.
* Oversee and participate in community outreach programs, encouraging associates to serve as good members of the community.
* Ensure compliance with company and legal policies, procedures, and regulations by analyzing reports, implementing loss prevention and safety controls, and overseeing safety and quality assurance reviews.
What you'll bring:
* Proficiency in working with patients and healthcare providers effectively.
* Expertise in analyzing data to enhance pharmacy performance and patient outcomes.
* Competence in analyzing financial data to make informed business decisions.
* Capability to manage a pharmacy, including overseeing staff and operations.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Your Career Journey at Walmart At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us as recruiters: We'll reach out via verified LinkedIn profiles or emails ending in "@walmart.com." or "@samsclub.com". All job opportunities and applications are hosted on our official careers site: *************************** There is no cost or payment required to apply or be considered for a position. If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart! #LI-RC2 At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $112,000.00 - $197,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
* Regional Pay Zone (RPZ) (based on location)
* Complex Structure (based on external factors that create challenges)
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).
Pharmacy license (by job entry date).
Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
U.S. pharmacy related experience
Primary Location...
1693 Stringtown Rd, Grove City, OH 43123-8265, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
$112k-197k yearly 23d ago
Medical Case Manager
Equitas Health 4.0
Columbus, OH
The Medical Case Manager is responsible for providing comprehensive case management services at
Equitas Health and identifying and assisting HIV+ persons needing case management services throughout Ohio. The individual will operate in accordance with the established professional standards and guidelines as stated by the Ohio Revised Code and put forth by the Ohio Counselor, Social Work, and Marriage and Family Therapist Board. The individual will operate in accordance with the established professional standards and guidelines for the National Association of Social Workers (NASW) and agree to adhere to NASW standards for social work management.
ESSENTIAL JOB FUNCTIONS:
Essential functions of the job include, but are not limited to, traveling, driving, having reliable transportation to transport clients and meet clients, and utilizing a computer for typing and conducting research, attending meetings, conducting assessments, and counseling.
MAJOR AREAS OF RESPONSIBILITY:
Provide high-quality case management for clients and their families by assisting them to access medical services, health insurance, Ryan White benefits, and other resources and services to improve health outcomes, housing stability, and employment and income attainment.
Conduct comprehensive psychosocial assessments for people with HIV/AIDS seeking services at intake and complete update assessments each bi-annually and as needed. Medical Case Managers will assist clients in completing and submitting all necessary documentation related to these assessments.
Develop, monitor, and evaluate individual care plans for each assigned client at intake, bi-annually, and as needed thereafter. Case Plans will address services provided to the client within Equitas Health, as well as services managed within the community by other providers.
Function as a central and primary access point for financial assistance programs, including but not limited to Ryan White Treatment Modernization Act (Part B and C), HOPWA short-term rental assistance, and other assistance programs as appropriate. Medical Case Managers will complete and submit paperwork as is needed to support clients in maintaining these assistance programs.
Assess the client's mental health needs and provide crisis intervention as necessary. Medical Case Managers are responsible for completing lethality assessment documentation and consulting with Supervisors whenever a crisis occurs. Medical Case Managers will also reach out to community mental health services and consult with ongoing Mental Health and Therapy Providers as appropriate.
Assist client with linkage to resources such as housing, respite, nutritional assistance, palliative care, chore assistance, transportation, and social functions that help increase the client's ability to remain independent in the community.
Navigate community workforce programs and provide supportive services to clients that address the unique barriers to employment PLWHA may face in returning to work, understanding benefits eligibility, confidentiality, and health management in the workplace.
Provide transportation to and from appointments related to resource needs, medical needs, and other activities related to the client's ability to remain independent within the community.
Identify and engage health care professionals in the region to provide quality services to HIV+ individuals and establish new relationships in collaboration with ODH. Medical Case Managers will refer Providers who seek a relationship with ODH to the appropriate contacts within ODH.
Represent Equitas Health within the community, engaging other service providers and providing education about special needs associated with a client living with HIV/AIDS in the primary care continuum, mental health continuum, and other community resources.
Works collaboratively within a multidisciplinary team.
Maintain confidentiality of clients by adhering to Equitas Health Confidentiality Policy and Procedure, HIPAA, and other established professional standards and guidelines.
Medical Case Managers are responsible to maintain documentation through Equitas Health, ODH, and other software systems. All documentation will be recorded and complete within two business days of provided service.
Effective written and verbal communication skills. Ensure that action items and updates are provided to Supervisor proactively. Capture feedback from clients, staff, and community partners and communicate the information to the appropriate persons.
Returns client, provider, and other stakeholder correspondence within 2 business days.
Achieve productivity standards maintained by Equitas Health, including spending no less than 60% per month of hours worked directly engaging with clients, their families, and other informal supports.
Participate in and complete Peer Review Audits monthly. Medical Case Managers will maintain scores of no less than 90% on monthly peer reviews.
Coordinate with clients in order to maintain Active status through Ryan White and other programs. Medical Case Managers are responsible to have no less than 90% of their clients within a date or identified as active in any given month.
Responsible for accurate and timely completion of the documentation in order to provide accurate data and reports to Equitas Health and its Board, as well as federal, state, and local governments.
Attend training, as assigned, to improve case management skills related to written and verbal skills, putting theory into practice, and accurate documentation across multiple systems.
Medical Case Managers will participate in Motivational Interviewing training and Learning Groups. As appropriate, Supervisors will schedule shadowing and review recorded visits between Medical Case Managers and clients in order to evaluate Motivational Interviewing skills.
Participate in Equitas Health Committees and Performance Improvement Teams as appropriate and assigned by direct supervisor.
Prepare for and attend individual and group supervision per the Supervisor's schedule. Medical Case Managers are responsible for bringing client concerns, process questions, and other needs to scheduled supervisions. Medical Case Managers are required to attend 8 hours of supervision per month.
Demonstrates unconditional positive regard to clients; Conducts all aspects of job responsibilities with a focus on exceptional customer service.
Demonstrates continuous growth and development of Cultural Competency exhibiting an understanding, awareness, and respect for diversity.
Attend monthly, quarterly, and as-needed meetings in-person at multiple agency sites and community partner locations.
Utilize email, Skype, phone, and other telecommunication options to participate in meetings across sites.
Other duties as assigned are related to this position by the supervisor.
KNOWLEDGE, SKILLS, ABILITIES, AND OTHER QUALIFICATIONS:
Minimum of BS/BSW and LSW required.
Must have sensitivity to, interest in, and competence in cultural differences, HIV/AIDS, minority health, sexual practices, and a demonstrated competence in working with persons of color, and the gay/lesbian/bisexual/transgender community.
Community-based Case Management and training experience desired.
Proficiency in all Microsoft Office applications and other computer applications required.
Reliable transportation, driver's license, and proof of auto insurance required.
Knowledge and adherence to social work standards and ethics.
OTHER INFORMATION:
Background and reference checks will be conducted. Hours may vary, including working some evenings and weekends based on workload. Individuals are not considered applicants until they have been asked to visit for an interview and at that time complete an application for employment. Completing the application does not guarantee employment. In accordance with Equitas Health's Drug-Free Workplace Policy, pre-employment drug testing will be administered. EOE/AA
It is the policy of Equitas Health that no employee or applicant will be discriminated against because of race, color, religion, creed, national origin, gender, gender identity and expression, sexual orientation, age, disability, HIV status, genetic information, political affiliation, marital status, union activity, military, veteran, and economic status, or any other characteristic protected in accordance with applicable federal, state, and local laws. This policy applies to all phases of its personnel activity including recruitment, hiring, placement, upgrading, training, promotion, transfer, separation, recall, compensation, benefits, education, recreation, and all other conditions or privileges of employment.
Equitas Health values diversity and welcomes applicants from a broad array of backgrounds.
$29k-38k yearly est. 60d+ ago
Pharmacy Manager - Sign-On Bonus Available
Walgreens 4.4
Columbus, OH
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
Job Responsibilities:
Patient Experience
Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
Reviews, interprets, and accurately dispenses prescribed medications, as required.
Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
Collaborates with Store Manager to define and develop new strategic business opportunities.
Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
People & Performance Management
Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
Identifies high potential team members and proactively collaborates with Store Manager to managecareer progression.
Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
Training & Personal Development
Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
Completes education credits and training, including learning modules, as required by the Company
Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community
BS in Pharmacy or Pharm D Degree from an accredited educational institution.
Current pharmacist licensure in the states within the district.
Certified Immunizer or willing to become an immunizer within 90 days of hire.
At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).
Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).
About Walgreens
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Supervisory experience planning, organizing, and directing the work of pharmacy staff.
At least 6 months pharmacy experience with Walgreen Co.
An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
An Equal Opportunity Employer, including disability/veterans
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
$58k-116k yearly est. 8d ago
Nurse Manager- Infectious Disease
Osuphysicians 4.2
Columbus, OH
Looking to join and lead a dynamic team at Ohio State University Physicians where excellence meets compassion?
Who we are
With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of Ohio State University Physicians (OSUP), you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.
Our culture
At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.
Our benefits
We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that's why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives. As an OSUP employee, you will be eligible for these various benefits depending on your employment status.
Responsibilities
What will you do?
The Nurse Manager is responsible for direction and supervision of daily patient care activities in the ambulatory setting or other equivalent care setting. Additional responsibilities include:
Assisting with development of protocols and policies governing infection control, quality management and improvement, sedation, orientation, continuing education and performance management.
Ensuring staff work within their respective scope of practice when delivering care in accordance with internal and external standards, protocols and policies.
Demonstrate leadership ability and clinical competency in nursing care in an ambulatory setting.
Demonstrate a high level of professional integrity and interpersonal skills to handle sensitive and confidential situations.
Qualifications
What are we looking for in our next new hire?
A Bachelor's degree or an equivalent combination of education and relevant experience.
Graduate of an approved program of nursing, from a CCNE (Commission on Collegiate Nursing Education) or Accreditation Commission for Education in Nursing (ACEN) accredited nursing program.
Valid license to practice as a nurse in Ohio.
Strong interpersonal, organizational, communication, leadership and customer service skills.
Ability to interact, communicate, and follow-up with individuals at all levels of the organization in a timely manner with poise, tact and diplomacy.
Strong organizational, communication, leadership and patient experience skills.
Ability to work independently in a fast-paced, dynamic environment.
Proficient in word processing and spreadsheet software.
Knowledge of medical office operations and systems; familiar with guidelines regarding patient confidentiality issues, OSHA, customer service, and knowledge regarding the clinical operations and needs of a medical facility.
Preferences:
Previous supervisory experience, experience with medical billing and coding, knowledge of human resource practices, and knowledge of third party reimbursements, managecare contracts, and regulatory compliance.
Bachelor's Degree in Nursing. BLS and ACLS certifications.
Familiarity with Joint Commission AAAHC.
Previously worked in a procedural area.
Pay Range USD $94,739.05 - USD $157,898.39 /Yr.
$94.7k-157.9k yearly Auto-Apply 38d ago
Developmental Disabilities Nurse Manager
Viaquest 4.2
Columbus, OH
RN Supervisor- ICF Program
A Great Opportunity / Full Time/ Central, Ohio (Assigned areas of Columbus, Pataskala, Mansfield ) $75,000~$80,000 per year
We provide quality support and services to individuals with developmental disabilities in our Intermediate Care Facilities (ICF).
Apply today and make a difference in the lives of the clients we serve!
Responsibilities may include:
Provide guidance and oversight for IDD nurses as assigned.
Coordination of all health and medical services provided to the individuals served
Oversight of administration of prescribed medications and medical treatments per physician order.
Communication with team members, physicians, and others as needed.
Oversee proper administration of any medications and/or treatments given by employees, as applicable (delegated nursing).
Monitor all documentation systems in the service site to ensure accuracy, thoroughness, and timeliness.
Monitor documentation of medications/treatments administered by direct care staff, as applicable.
Assist the Regional and Program Directors in maintaining consistency in the provision of supports and services to the individuals.
Requirements for this position include:
Graduate of an accredited nursing program.
RN license.
Experience working with individuals with developmental disabilities.
Willingness to travel throughout assigned service area.
Ability to make sound judgments when given guidance and priorities.
What ViaQuest can offer you:
Paid training.
Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
Employee discount program.
Paid-time off.
Employee referral bonus program.
Earn up to $300 bonus per month
About ViaQuest Residential Services
To learn more about ViaQuest Residential Services please visit
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From Our Employees To You
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Would you like to refer someone else to this job and earn a bonus? Participate in our referral program!
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Do you have questions?
Email us at ***********************
$75k-80k yearly Easy Apply 25d ago
Nurse Manager- Medical Unit 3/Full Time/Day Shift/Riverside Methodist Hospital
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
Accountable to lead and support the patient care staff and manage overall unit operations. Responsible for the continuous improvement of services provided, team development initiatives, professional practice through measurable outcomes. The focus will be on customer service, clinical quality, quality of work life for the staff and financial performance. Impalements strategies that foster a progressive and safe environment for patients and staff. Supports all staff on a unit, so they can effectively take care of patients.
**Responsibilities And Duties:**
30% Patient Care
Assumes accountability for ongoing delivery of patient care during all operating hours; maintains a broad awareness of daily operations to guide patient care delivery; assures application of the nursing process by Registered Nurses in the clinical setting assessment, planning, implementation and evaluation ; assures documentation of patient care in the medical record. Uses data from various sources to initiate continuous quality improvement at the unit level. Coordinates nursing care in collaboration with other healthcare disciplines and assists in integrating services across the continuum of health care. Accountable for nursing practice in a safe environment. Participates in process improvement activities and root cause analysis investigations.
30%
Operations and Personnel Management
1. Develops and is responsible for annual operational and capital budget. Manages resources to remain within established budget and controls materials, supplies, and equipment necessary for unit operations. Ensures that budget and program objectives are met.
2. Develops budgeted fiscal year staffing plans. Develops, maintains, and evaluates effectiveness of position control i.e. development of labor budget, determination of FTEs, scheduling FTEs and final approval to ensure compliance with staff plan .
3. Ensures provision of qualified human resources to identified patient care needs; develops, coordinates and approves staffing time schedules, considering scope of practice, competencies, patient needs, and staff competency.
4. Responsible for recruitment, selection, retention and evaluation of personnel. Ensures appropriate orientation, training, competence, continuing education, and professional growth and development of personnel.
5. Effectively evaluates performance of personnel. Advocates work environment that minimizes work-related illness or injury.
6. Assesses impact of, and plans strategies to address, diversity, ethics and the changing needs of society. Strives to provide a workforce reflecting population diversity. Ensures delivery of culturally competent care and healthy, safe working environment.
7. Uses information systems to retrieve, implement, and retain essential records and services.
15% Leadership
1. Facilitates development of leadership activities and promotes staff and self-attendance at meetings and educational programs. Actively participates in organizational committees and decision making.
2. Provides input into executive level decisions; keeps staff informed of executive level activities.
3. Facilitates atmosphere of participative management and development of collegial relationships among nursing staff; ensures registered nurse participation in decision making at the unit level. Participates on Shared Governance Councils. Serves as a link between nursing staff and other health care disciplines, both within and outside of organized nursing services. Actively participates in interdepartmental relationship building.
4. Participates in nursing policy formation and decision making. Identifies methods to achieve and monitor compliance with requirements of regulatory organizations.
5. Participates in renovation and project management.
6. Actively participates in service line growth and practice innovation.
7. Actively participates in strategic planning activities.
15% Professional Development
1. Contributes to development of self and staff through educational programs to meet identified learning needs and through written performance recognition and/or disciplinary procedures.
2. Facilitates and encourages staff to obtain relevant specialty certification. Earns and maintains appropriate specialty certification.
3. Participates in education of nursing and other students in health care environment.
4. Participates and encourages staff to participate in organizational policy formation and decision making.
5. Actively participates in divisional, departmental and hospital/organization activities. Develops and maintains professional competencies by attending educational programs and participation in professional organizations. Seeks opportunities for publication, presentation, and professional leadership in professional and community societies.
6. Serves as a member or officer of community groups or agencies; participates and assumes leadership roles in professional organizations and encourages staff participation.
10% Research and Evidence-Based Practice
1. Ensures an evidence-based practice environment. Facilitates dissemination of research findings and integration of evidence-based guidelines and practices in the health care setting.
2. Identifies areas of clinical and administrative inquiry suitable for nurse researchers.3
. Identifies key measures for department success, based on hospital/organization goal and objectives. Monitors progress of goals and develops actions to attain goals.
4. Communicates goals to staff and others in the organization.
**Minimum Qualifications:**
Bachelor's Degree (Required) BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing
**Additional Job Description:**
Bachelor of science with a focus in Nursing; Current Basic Life support Provider; Licensed to practice as a Registered Nurse in Ohio. Process improvement skills. Project management skills. May require advance training in specialty areas; skills in computer applications in healthcare. Demonstrated skills in interpersonal relationships, verbal and written communication, management, adult and nursing practice standards. Minimum 3 yrs. clinical nursing Experience . Previous leadership Experience such as precepting, charge role, mentoring, or department committee leadership.
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Medical Unit 3
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$73k-92k yearly est. 60d+ ago
CPST Clinical Manager [Marion, Ohio]
Third Street Family Health Services 3.9
Marion, OH
Requirements
Qualifications:
Valid driver's license and reliable transportation
Graduate of a mater level accredited social work or clinical counselor program.
Ohio LISW or LPCC state license.
Experience as a counselor, preferably in the community clinic setting.
Supervisory experience, preferred.
About Us:
Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices.
Organizational Information:
Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Marion, Ashland, and Crawford counties. Our mission is to deliver comprehensive health and wellness care, accessible to all in the communities we serve. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives.
We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit tsfhs.org or find them on Facebook or Twitter.
Mission:
To deliver comprehensive health and wellness care, accessible to all in the communities we serve.
Salary Description Starting at $62,000 per year
$62k yearly 8d ago
Clinic Manager (100% Full Time, Days)- Occupational Health
Adena Health System 4.8
Washington Court House, OH
The Operations Manager is responsible for the overall management and operation of services, which may be in multiple locations. Ensures compliance with all regulatory and accreditation standards, staffing/competencies and organizational/department level policies. Decisions are made independently or in collaboration with others. The manager is the leader of the office team providing, directing and encouraging ongoing development of team members. This position has limited patient contact, has access to confidential information and functions under the indirect supervision of the Director.
Required Educational Degree:
Bachelor's Degree in Health Related Field
Preferred Education:
BSN Preferred
Preferred Certifications, Credentials and Licenses:
RN- Registered Nurse with current Ohio license. Certification in Occupational Health Nursing
Required Experience:
Experience with Workers Compensation. Management or Supervisory experience
Preferred Experience:
Experience with direct patient care.
Job Essential Functions:
* Responsible for operational policy and procedure development and maintenance
* Establishes and monitors department metrics for employee satisfaction, patient satisfaction, growth, quality and profitability
* Participates in direct patient care when necessary and intervenes with patients, employers and third parties as appropriate.
* Serves as custodian of medical records that are stored at the clinic location
* Interfaces with company officials and ensures problem resolution
Benefits for Eligible Caregivers:
* Paid Time Off
* Retirement Plan
* Medical Insurance
* Tuition Reimbursement
* Work-Life Balance
About Adena Health:
Adena Health is an independent, not-for-profit and locally governed health organization that has been "called to serve our communities" for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.
$51k-65k yearly est. Auto-Apply 60d+ ago
Care Manager
Campbell Place 4.4
Bellefontaine, OH
About LakeHouse Senior Living:
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, managescare- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
LakeHouse Senior Living is hiring PRN CareManagers for our community, Campbell Place.
The Care Giver's role includes providing hands-on care and physical and emotional support to each resident while maintaining a safe and comfortable home-like environment.
Schedule: PRN and full-time shifts available! 1st & 3rd shifts available
Responsibilities:
Maintaining cleanliness of resident's room and work areas
Helping residents maintain independence, promoting dignity and physical safety of each resident
Participating and assisting residents with activities of daily living (i.e. bathing, dressing, toileting, grooming, ambulation, transferring, eating) as instructed
Engaging residents in life skills and other life enrichment activities
Position Requirements
Certified Nurse's Aid certification preferred
High School diploma/GED
Must be 18 years of age
Previous experience working with seniors preferred
Ability to communicate effectively with Residents, management, and co-workers
Superior customer service skills
Ability to handle multiple priorities
Must demonstrate good judgment, problem-solving, and decision-making skills
Benefits:
In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package.
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
EOE D/V
#IND JOB CODE: 1003489
$58k-78k yearly est. 60d+ ago
Pharmacy Manager
Walmart 4.6
Canal Winchester, OH
What you'll do...Pharmacist in Charge Are you passionate about patient care and community outreach? Do you understand pharmacy operations and leading people? Join Walmart as a Pharmacy Manager and lead our team of pharmacists and pharmacy staff to take care of patients in the community. This is a great opportunity to improve patient care and community health. About Walmart Pharmacy Our pharmacy team is dedicated to providing comprehensive patient care and ensuring the highest standards of service. As a Pharmacy Manager, you will lead the team to success and help Walmart improve community health and engagement. What you'll do:
Provide comprehensive patient care by processing and dispensing prescription orders, administering immunizations, and other programs in compliance with Board of Pharmacy statutes and regulations.
Ensure effective merchandise presentation, accurate pricing, proper signing, and inventory levels.
Model, enforce, and provide direction and guidance on proper customer service approaches and techniques to ensure customer needs are resolved within company guidelines.
Oversee and participate in community outreach programs, encouraging associates to serve as good members of the community.
Ensure compliance with company and legal policies, procedures, and regulations by analyzing reports, implementing loss prevention and safety controls, and overseeing safety and quality assurance reviews.
What you'll bring:
Proficiency in working with patients and healthcare providers effectively.
Expertise in analyzing data to enhance pharmacy performance and patient outcomes.
Competence in analyzing financial data to make informed business decisions.
Capability to manage a pharmacy, including overseeing staff and operations.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. Your Career Journey at Walmart At Walmart, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us as recruiters: We'll reach out via verified LinkedIn profiles or emails ending in "@walmart.com.” or “@samsclub.com”. All job opportunities and applications are hosted on our official careers site: *************************** There is no cost or payment required to apply or be considered for a position. If you have any doubts about a communication, feel free to visit our careers page to verify authenticity. Thank you for exploring opportunities at Walmart! #LI-RC2 At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ******************************** Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $112,000.00 - $197,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's degree in Pharmacy or PharmD, degree or equivalent FPGEC (NABP).
Pharmacy license (by job entry date).
Completion of an ACPE accredited immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
U.S. pharmacy related experience Primary Location...6674 Winchester Blvd, Canal Winchester, OH 43110-2048, United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
$112k-197k yearly Auto-Apply 3d ago
Pharmacy Manager
Walgreens 4.4
Powell, OH
Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff by overseeing training, focused coaching, and executing formal performance management initiatives.
**Job Responsibilities:**
Patient Experience
+ Engages patients by greeting them and offering assistance with products and services. Resolves patient issues in a timely manner and answers questions to ensure a positive patient experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and joyful patient experience, including interpersonal habits that show care (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., demonstrating curiosity to identify needs and proactively helping, servicing until satisfied, championing empathy and inclusivity, etc.).
+ Connects with patients by anticipating needs and proactively offering services. Leads efforts on enhancing patient experience by increasing awareness of healthcare services offered through Walgreens (e.g. patient consultation, medication management, drug therapy reviews, and perform clinical, or wellness services such as immunizations, diagnostic testing, and patient outcomes services) thereby promoting the shift of the Walgreen's pharmacy role from transactional to interpersonal.
+ Participates and assists in events that reflect the unique communities we serve as requested by Store Manager, Healthcare Supervisor, or District Manager.
Operations
+ Counsels patients and answers questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, and over-the-counter products. Refers to the medical provider, as needed, to ensure medication is taken correctly, health needs are addressed, and patient is satisfied with service.
+ Performs pharmacist tasks including compounding, drug therapy reviews, verification, and medication management.
+ Reviews, interprets, and accurately dispenses prescribed medications, as required.
+ Ensures the pharmacy operates in accordance with regulations, company policies and standards. Establishes procedures that promote the efficient workflow of the pharmacy including overseeing staff scheduling, assigning roles, coordinating activities, and soliciting team member suggestions. Responsible for opening and closing the pharmacy and shift changes.
+ Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist is responsible for ensuring that elements of Good Faith are present.
+ Collaborates with Store Manager to define and develop new strategic business opportunities.
+ Maintains information technology knowledge of pharmacy systems including workflow, prescription fulfillment, billing, clinical documentation, training, inventory management, and point of sale registers. Supports pharmacy staff and patients with information technology. Finds opportunities to improve productivity
+ Ensures insurance claims are processed accurately to prevent payment rejections. Resolves patient issues by working with insurance companies and medical providers and conducting or participating in third party audits.
+ Follows-up with medical providers to clarify prescribed medications, dosages, refills, interactions, and allergies to suggest alternative medications, and answer medical provider questions. diagnostic testing, disease state management and other healthcare services.
+ Performs clinical and wellness services such as immunizations, diagnostic testing, disease state management, and other healthcare services
+ Partners with centralized support for patient registration, exception resolution, and assists with resolving patient issues. In virtual environments, conducts virtual product review by following specific company procedures and guidelines
+ Manages the maintenance, housekeeping, and improvement of the pharmacy department including repairs, cleaning, new equipment, and layout changes to ensure a functioning, presentable and efficient pharmacy.
+ Prepares and submits all records, reports, and other documentation as required by state and federal laws to run the pharmacy business (e.g., operating statements, performance indicator reports, supervision notes, deletions, transfers.)
People & Performance Management
+ Collaborates with Store Manager on pharmacy staff hiring, carries out discipline and termination, as necessary, and ensures compliance with employment laws.
+ Partners with Store Manager to establish expectations and goals, promote teamwork and foster a shared vision. Monitors and recognizes improvements in pharmacy staff by implementing rewards programs. Manages pharmacy staff performance by overseeing the training of pharmacy staff (e.g., using the correct processes and tools) and conducting formal performance reviews.
+ Identifies high potential team members and proactively collaborates with Store Manager to managecareer progression.
+ Addresses employee relations concerns. Maintains team member morale by checking on employee welfare, addressing complaints and conflicts, and ensuring positive employee management relationship.
Training & Personal Development
+ Maintains required licensing/credentialing/certification as established by federal and state regulations to provide clinical services.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare by reading pharmacy related journals and Walgreens publications and communications. Maintains awareness of developments in retail and management areas and pursues best practices to enhance business acumen and pharmacy performance.
+ Completes education credits and training, including learning modules, as required by the Company
+ Seeks professional development by monitoring own performance, solicits constructive feedback, and leverages Healthcare Supervisor and Store Manager as mentors and coaches.
Communications
+ Supports the Store Manager by communicating relevant corporate health and wellness services or strategy information to pharmacy staff.
Business Performance Management
+ Analyzes performance data including pharmacy financials, customer service, and inventory. Manages pharmacy asset protection activities and oversees inventory management. Identifies pharmacy performance trends and opportunities for improvement.
Business Planning
+ Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Reaches out to the community to promote the pharmacy business and further enhance growth opportunities. Supports Store Manager in expanding health and wellness awareness in the community
**Job ID:** 1738058BR
**Title:** Pharmacy Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 9110 DUBLIN RD,POWELL,OH,43065-09588-06116-S
**Full District Office Address:** 9110 DUBLIN RD,POWELL,OH,43065-09588-06116-S
**External Basic Qualifications:**
+ BS in Pharmacy or Pharm D Degree from an accredited educational institution.
+ Current pharmacist licensure in the states within the district.
+ Certified Immunizer or willing to become an immunizer within 90 days of hire.
+ At least 1 year pharmacy experience including prescription filling, recordkeeping, legal compliance, pharmacy operations, pharmacy software and technology systems and insurance billing. (Some states may require more specific pharmacy experience in which case those requirements would take precedent).
+ Experience performing prescription dispensing activities that demonstrate a strong working knowledge of applicable state and federal controlled substance laws.
+ An average rating of at least 3.0 on the leadership behaviors on the last performance review if one is on file, and no written disciplinary actions in the last 12 months (Internal candidates only).
**About Walgreens**
Founded in 1901, Walgreens (****************** proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
**Preferred Qualifications:**
+ Supervisory experience planning, organizing, and directing the work of pharmacy staff.
+ At least 6 months pharmacy experience with Walgreen Co.
+ An average rating of 3.7 or above on the leadership behaviors on the last performance review if one is on file. (Internal candidates only)
An Equal Opportunity Employer, including disability/veterans
We will consider employment of qualified applicants with arrest and conviction records.
The Salary below is being provided to promote pay transparency and equal employment opportunities at Walgreens. The actual salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits (************************************** . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 06116-POWELL OH
**Salary Range:** Pharmacy Manager $5,863.20-$6,438.20 Bi-Weekly
$58k-116k yearly est. 14d ago
Clinical Nurse Manager-Emergency Department/Night Shift/Grant Medical Center
Ohiohealth 4.3
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
This position ensures delivery of evidence-based practice by professional nursing personnel and other staff in designated areas of responsibility. He/She plans, organizes, directs and evaluates the unit's delivery of evidence-based patient care in a cost-effective manner, providing leadership and clinical management to members of the health care team. He/She participates in integration of the Nursing Philosophy along with the mission, vision, values, goals and objectives of OhioHealth in unit operations.
**Responsibilities And Duties:**
50% Patient Care:
1. Assists the Manager in accountability for ongoing delivery of patient care in area(s) of responsibility; assures application of the nursing process by Registered Nurses in the clinical setting (assessment, planning, implementation and evaluation); assures documentation of patient care in the medical record. Addresses concerns and resolves problems. Uses data from various sources to initiate continuous quality improvement within the department/unit. Coordinates nursing care in collaboration with other healthcare disciplines and assists in integrating services across the continuum of health care. Ensures nursing practice in a safe environment. Participates in process improvement activities and root cause analysis investigations. Assists the Manager with fiscal responsibility at the unit level.
2. Assists Manager with planning, assessing, implementing and evaluating patient care as appropriate to department/unit.
3. Assists Manager with planning, reviewing and coordinating staffing time schedules and allocating staff as appropriate for volume and patient care needs. Assists Manager in daily staffing plans.
4. Assists Manager to coordinate nursing care with other health care disciplines across the continuum of health care.
25% Operations and Personnel Management:
1. Maintains daily unit operations including the status of staffing, patient visits and/or admissions, discharges and transfers, serving as a resource to department/unit staff to guide patient care delivery.
2. Participates in recruitment, selection, retention and evaluation of personnel. Participates in staff performance via written performance appraisals and disciplinary procedures. Ensures appropriate orientation, training, competence, continuing education, and professional growth and development of personnel. Maintains staff records.
3. Assists manager in planning and contributing to fiscal management of unit by utilizing human and material resources and supplies in an efficient, cost effective manner. Assists Manager in development and implementation of services.
15% Professional Development and Leadership:
1. Practices as colleague with medical staff, other members of the interdisciplinary team, and other disciplines to initiate and support collaborative and cooperative clinical management practices. Actively participates in interdepartmental relationship building.
2. Contributes to development of self and staff through orientation and continuing education. Participates in identification of learning needs of staff.
3. Participates in collection, analysis and use of data for quality and process improvement activities at the unit level.
4. Provides leadership and clinical management through clinical practice, supervision, delegation, and teaching as delegated by Manager and/or Director.
5. Facilitates staff attendance at meetings and educational programs; supports staff with shared decision making activities. Ensures registered nurse participation in decision making at the unit level. Participates on Shared Governance Councils as a voting member.
6. Actively participates in hospital committees and decision making.
7. Continues professional self-development and education. Maintains professional competencies by attending educational and leadership programs, participation and leadership in professional organizations. Seeks appropriate professional certification.
8. Recognizes and assists manager in assessing impact and plan strategies to address diversity, cultural competency, ethics and the changing needs of society. Ensures delivery of culturally competent care and healthy, safe working environment.
9. Serves as patient safety coach.
10% Research and Evidence-Based Practice:
Supports evidence-based practice by participation and encouraging staff involvement in nursing evaluative research activities at the department level.
The major duties/ responsibilities and essential functions listed above are not intended to be all-inclusive of the duties, responsibilities and essential functions to be performed by associates in this job. Associate is expected to all perform other duties as requested by supervisor.
**Minimum Qualifications:**
Bachelor's Degree: Nursing (Required) BLS - Basic Life Support - American Heart Association, RN - Registered Nurse - Ohio Board of Nursing
**Additional Job Description:**
Bachelor of science in Nursing; Current Basic Life support Provider; Licensed to practice as a Registered Nurse in Ohio. BLS Certification May require advanced training in specialty area. in nursing process and clinical skills. Demonstrated skills in interpersonal relationships, verbal and written communication and nursing practice standards. Computer applications spreadsheets, word processing. 2 yrs. nursing Experience related or similar to areas of responsibility. Previous leadership Experience such as precepting, charge role, mentoring, department committee leadership or facilitation of meetings.
**Work Shift:**
Night
**Scheduled Weekly Hours :**
40
**Department**
Emergency Department
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
$73k-92k yearly est. 60d+ ago
CPST Clinical Manager [Marion, Ohio]
Third Street Family Health Services 3.9
Marion, OH
What We're Looking For Are you a proactive problem-solver who takes pride in delivering meaningful work that makes a lasting impact? We're looking for a driven and detail-oriented professional to join our team as a CPST Clinical Manager. In this role, you'll play a vital part in ensuring the delivery of high-quality mental health services to clients, helping us move forward with purpose and precision. The ideal candidate values continuous learning, leads with a welcoming spirit, takes ownership of their work, and is passionate about supporting people and building stronger communities.
Essential Job Duties:
* Provide leadership and guidance to the behavioral health department, ensuring that all staff members are effectively carrying out their roles and responsibilities. Supervise and support CPST staff, and as needed clinical staff.
* Provide clinical supervision to the behavioral health department, ensuring that all staff members are effectively carrying out their roles and responsibilities. Supervise and support CPST staff, and as needed clinical staff.. Review and when appropriate sign-off on client visit notes.
* Provide direct client services as expected per service, area or location.
* Support the professional growth and development of the behavioral health staff by providing effective people management.
* Clinical Managers participate in 24/7 call coverage equitably along with the Director of Behavioral Health where needed.
* Ensure that the behavioral health department complies with all relevant laws, regulations, and ethical guidelines.
* Implement quality assurance measures and monitor the effectiveness of services provided.
* Be a positive role model for all center staff.
What We Offer
Attending to your needs today:
* Your ideas, input, and contributions are valued and recognized.
* Excellent clinical, administrative, and management support.
* Forward-thinking, collaborative, transparent, and inclusive company culture.
* Employee Assistance Program.
* Competitive Medical, Dental, and Vision plans.
* Competitive Market Value Compensation.
* Generous Paid Time Off.
* Tuition assistance.
Protecting your future:
* Medical, dental and vision insurance
* 403(b) retirement plan with match
* Employer-paid life insurance
* Employer-paid long-term disability
Third Street is an equal opportunity employer. Our goal is to be a diverse workforce that is representative, at all job levels, of the communities and patients we serve. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. If you require reasonable accommodation in completing this application, please direct your inquiries to ************************ or call ************ ext. 2201
Requirements
Qualifications:
* Valid driver's license and reliable transportation
* Graduate of a mater level accredited social work or clinical counselor program.
* Ohio LISW or LPCC state license.
* Experience as a counselor, preferably in the community clinic setting.
* Supervisory experience, preferred.
About Us:
Third Street is a patient-centered medical home driving change in the community. We adapt to the needs of those we serve while building services to fill gaps in care to invest in a healthier future for all. At Third Street, we provide high-quality care through the continual learning of our employees and by building a diverse team. We value our employees, communicate our expectations, and train our team on best practices.
Organizational Information:
* Established in 1994, Third Street Family Health Services is a regional not-for-profit community health center providing medical, dental, OB/GYN, pediatric, community outreach, and behavioral health services across eleven locations in Richland, Marion, Ashland, and Crawford counties. Our mission is to deliver comprehensive health and wellness care, accessible to all in the communities we serve. We believe that the health status of our community can be improved by providing accessible and affordable health care, advocacy, and community health initiatives.
* We provide patient-centered care and provide our services with respect, integrity, and accountability top of mind. For more information, visit tsfhs.org or find them on Facebook or Twitter.
Mission:
To deliver comprehensive health and wellness care, accessible to all in the communities we serve.
$40k-53k yearly est. 60d+ ago
Clinic Manager (100% Full Time, Days)- Occupational Health
Adena Health 4.8
Chillicothe, OH
The Operations Manager is responsible for the overall management and operation of services, which may be in multiple locations. Ensures compliance with all regulatory and accreditation standards, staffing/competencies and organizational/department level policies. Decisions are made independently or in collaboration with others. The manager is the leader of the office team providing, directing and encouraging ongoing development of team members. This position has limited patient contact, has access to confidential information and functions under the indirect supervision of the Director.
Required Educational Degree:
Bachelor's Degree in Health Related Field
Preferred Education:
BSN Preferred
Preferred Certifications, Credentials and Licenses:
RN- Registered Nurse with current Ohio license. Certification in Occupational Health Nursing
Required Experience:
Experience with Workers Compensation. Management or Supervisory experience
Preferred Experience:
Experience with direct patient care.
Job Essential Functions:
Responsible for operational policy and procedure development and maintenance
Establishes and monitors department metrics for employee satisfaction, patient satisfaction, growth, quality and profitability
Participates in direct patient care when necessary and intervenes with patients, employers and third parties as appropriate.
Serves as custodian of medical records that are stored at the clinic location
Interfaces with company officials and ensures problem resolution
Benefits for Eligible Caregivers:
Paid Time Off
Retirement Plan
Medical Insurance
Tuition Reimbursement
Work-Life Balance
About Adena Health:
Adena Health is an independent, not-for-profit and locally governed health organization that has been “called to serve our communities” for more than 125 years. With hospitals in Chillicothe, Greenfield, Washington Court House, and Waverly, Adena serves more than 400,000 residents in south central and southern Ohio through its network of more than 40 locations, composed of 4,500 employees - including more than 200 physician partners and 150 advanced practice provider partners - regional health centers, emergency and urgent care, and primary and specialty care practices. A regional economic catalyst, Adena's specialty services include orthopedics and sports medicine, heart and vascular care, pediatric and women's health, oncology services, and various other specialties. Adena Health is made up of 341 beds, including 266-bed Adena Regional Medical Center in Chillicothe and three 25-bed critical access hospitals-Adena Fayette Medical Center in Washington Court House; Adena Greenfield Medical Center in Greenfield; and Adena Pike Medical Center in Waverly.