Client care manager work from home jobs - 317 jobs

The Manager-in-Training (MIT) position is crafted for ambitious individuals who are motivated to take on leadership roles within the organization. This role is a key part of our leadership development path, designed to offer hands-on experience and in-depth training across various facets of the business. The ultimate goal is to thoroughly prepare candidates for leadership by instilling the essential skills, knowledge, and experience needed to excel as a manager. This includes: * Collaborating with Top Leaders: Gain valuable insights by observing and learning the intricacies of daily operations directly from experienced leaders. * Gradual Responsibility Increase: Undertake progressively more significant responsibilities, including decision-making and problem-solving, while receiving guided support. * Leadership Practice: Assist in leading teams by delegating tasks, monitoring performance, and offering constructive feedback to foster a productive work environment. * Skill Development: Hone interpersonal and communication abilities crucial for effective team leadership and management success. Incentives & Rewards: Earn prizes like Jeep Wranglers and MacBook Pros, plus celebrate your achievements with trips to places like Dublin, Dubai, Ibiza, and Tulum. * Continuous Growth: Stay ahead with regular training and development opportunities. Who We're Looking For: * Passionate Changemakers: You're driven to improve lives with exceptional service. * Inspirational Leaders: You excel at motivating and leading teams. * Challenge Seekers: You see challenges as opportunities to innovate. * Success-Oriented: You're ready to make a real impact every day.

The Telephonic Case Manager RN in Medical Oncology provides remote nursing support by coordinating patient care, educating members, and ensuring adherence to treatment plans. This role involves assessing patient health, identifying barriers, and connecting patients with necessary resources to improve health outcomes. Working primarily via telephone, the position requires strong clinical expertise, communication skills, and proficiency in healthcare technology systems. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. We're making a solid connection between exceptional patient care and outstanding career opportunities. The result is a culture of performance that's driving the health care industry forward. As a Telephone Case Manager RN with UnitedHealth Group, you'll support a diverse member population with education, advocacy and connections to the resources they need to feel better and get well. Instead of seeing a handful of patients each day, your work may affect millions for years to come. Ready for a new path? Apply today! The Telephonic Case Manager RN Medical/Oncology will identify, coordinate, and provide appropriate levels of care. The Telephonic Case Manager RN Medical/Oncology is responsible for clinical operations and medical management activities across the continuum of care (assessing, planning, implementing, coordinating, monitoring and evaluating). This includes case management, coordination of care, and medical management consulting. This is a full-time, Monday - Friday, 8am-5pm position in your time zone. You'll enjoy the flexibility to work remotely* as you take on some tough challenges. Primary Responsibilities: Make outbound calls and receive inbound calls to assess members current health status Identify gaps or barriers in treatment plans Provide patient education to assist with self-management Make referrals to outside sources Provide a complete continuum of quality care through close communication with members via in-person or on-phone interaction Support members with condition education, medication reviews and connections to resources such as Home Health Aides or Meals on Wheels This is high volume, customer service environment. You'll need to be efficient, productive and thorough dealing with our members over the phone. Solid computer and software navigation skills are critical. You should also be solidly patient-focused and adaptable to changes. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: Current, unrestricted RN license in state of residence Active Compact RN License or ability to obtain upon hire 3+ years of experience in a hospital, acute care or direct care setting Proven ability to type and have the ability to navigate a Windows based environment Have access to high-speed internet (DSL or Cable) Dedicated work area established that is separated from other living areas and provides information privacy Preferred Qualifications BSN Certified Case Manager (CCM) 1+ years of experience within Medical/Oncology Case management experience Experience or exposure to discharge planning Experience in a telephonic role Background in managed care *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. Keywords: telephonic case management, oncology nurse, patient education, care coordination, medical management, healthcare advocacy, remote nursing, chronic disease management, UnitedHealth Group, RN license

The Bilingual Lead Care Manager partners with Care Team Operations, Clinical Operations, Compliance, Community Health Workers, Behavioral Health staff, and external providers (medical, housing, and social services) to ensure seamless, culturally responsive, member-centered care coordination. The bilingual LCM additionally supports members with limited English proficiency by facilitating communication, translation, and cultural interpretation as needed. Responsibilities Serve as the primary point of contact for assigned members, building trust and maintaining active engagement through consistent outreach, relationship-based strategies, and a trauma-informed approach. Provide all communication in the member's preferred language. Conduct comprehensive assessments (physical, behavioral, functional, social) and develop person-centered care plans that reflect the member's goals, risks, preferences, cultural needs, and social determinants of health. Implement, monitor, and update care plans following transitions of care, significant changes in condition, or required reassessments; ensure timely and compliant submission of all care plans. Coordinate services across the continuum-including medical, behavioral health, housing, transportation, social services, and community programs-to reduce fragmentation and remove barriers to care. Conduct required in-person home or community visits based on member need and risk stratification and maintain a compliant monthly visit structure. Utilize motivational interviewing, coaching, and health education to promote behavioral change, self-management, and long-term member stability. Identify gaps in care, service delays, lapses in benefits, unmet needs, and environmental risks; collaborate with internal and external partners to resolve issues quickly and effectively. Maintain accurate, timely, audit-ready documentation of all interactions, assessments, and interventions using required HHN platforms, including eClinicalWorks (ECW), Google Suite, RingCentral, PowerBI dashboards, and payer portals. Meet or exceed HHN and payer productivity standards, including encounter metrics, outreach requirements, documentation timelines, and quality measures. Actively participate in multidisciplinary case reviews, team huddles, care conferences, and escalations with nurses, behavioral health staff, CHWs, care operations, and compliance. Coordinate and schedule appointments with primary care, specialists, behavioral health providers, and community partners; manage referrals, transportation, and follow-ups to ensure continuity of care. Support hospital discharge (TOC) planning through follow-up scheduling, care transitions, medication reconciliation support, and education on discharge instructions. Assist members in navigating plan eligibility, redeterminations, documentation, social service applications, housing resources, and crisis interventions. Maintain active and professional communication with members and care partners through HHN-approved channels, including RingCentral, secure messaging, SMS workflows, and phone. Participate in HHN's continuous quality improvement efforts, identifying workflow gaps, documenting barriers, sharing insights, and contributing to best-practice development. Uphold confidentiality and adhere to all HIPAA and payer regulatory requirements across all areas of care delivery. Open to seeing patients in their home or their location of preference. Provide real-time interpretation and translation support (verbal and written) for members and families with limited English proficiency. Help bridge cultural gaps that may impact communication, trust, adherence, or engagement. Skills Required Fluency in English and another language (Spanish preferred); ability to read, write, and speak at a professional level. Strong ability to build rapport and trust with diverse, high-need member populations. Proficiency in using eClinicalWorks (ECW), Google Suite (Docs, Sheets, Drive), RingCentral, and virtual communication tools. Ability to interpret and use PowerBI dashboards, reporting tools, and payer portals. Demonstrated skill in conducting holistic assessments and developing person-centered care plans. Experience with motivational interviewing, trauma-informed care, or health coaching. Strong organizational and time-management skills, with the ability to manage a complex caseload. Excellent written and verbal communication skills across in-person, telephonic, and digital channels. Ability to work independently, make sound decisions, and escalate appropriately. Knowledge of Medi-Cal, SDOH, community resources, and social service navigation. High attention to detail and commitment to accurate, audit-ready documentation. Ability to remain calm, patient, and professional while supporting members facing instability or crisis. Comfortable with field-based work, home visits, and interacting in diverse community environments. Cultural humility and demonstrated ability to work effectively across populations with varied lived experiences. Competencies Member Advocacy: Champions member needs with urgency and integrity. Operational Effectiveness: Executes workflows consistently and flags process gaps. Interpersonal Effectiveness: Builds rapport with diverse populations. Collaboration: Works effectively within an interdisciplinary care model. Decision Making: Uses judgment to escalate or intervene appropriately. Problem Solving: Identifies issues and creates practical, timely solutions. Adaptability: Thrives in a fast-growing, startup-style environment with evolving processes. Cultural Competence: Engages members with respect for their lived experiences. Documentation Excellence: Produces accurate, timely, audit-ready notes every time. Strong empathy, cultural competence, and commitment to providing individualized care. Ability to work effectively within a multidisciplinary team environment. Exceptional interpersonal and communication skills, with a focus on building trust and rapport with diverse populations. Bilingual Communication (interpretation + translation) Job Requirements Education: Bachelor's degree in Social Work, Psychology, Public Health, Human Services, or related field preferred; equivalent experience considered. Licensure: Not required; certification in care coordination or CHW training is a plus. Experience: 1-3 years of care management or case management experience, preferably with high-need Medi-Cal populations. Experience in community-based work, homelessness services, behavioral health, or SUD settings strongly preferred. Familiarity with Medi-Cal, ECM, and community resource navigation. Travel Requirements: Regular travel for in-person home or community visits (up to 45%). Physical Requirements: Ability to perform home visits, climb stairs, sit/stand for prolonged periods, and lift up to 20 lbs if needed.

will be fully remote and can be hired anywhere in the continental U.S. The Client Experience & Loyalty manager will drive the strategic development, operational execution and ongoing client experience lifecycle to increase customer satisfaction, loyalty, and lifetime value, as well as reduce churn. This role sits at the intersection of marketing, sales, service, and revenue operations, collaborating across internal teams to deliver go-to-market programs and the Optiv Promise. The primary goal is to build long-term relationships with clients to develop ongoing business and increase client satisfaction. How you'll make an impact * In partnership with the GTM team, own the voice of the client across all channels and touchpoints and serve as the point of contact for high-value or at-risk clients * Manage client satisfaction surveys. Use data to drive continuous improvement in client interactions and service delivery * Build an ongoing feedback framework to collect and assess feedback and provide ongoing improvements * Increase referral rate, i.e., client's willingness to recommend/refer Optiv * Expand existing Client Loyalty program to improve lifetime experience * Analyze customer data to track client behavior preferences and feedback to identify trends and opportunities * Foster a culture centered around client advocacy, responsiveness, and continuous improvement * Collaborate with enablement teams to ensure alignment of training offerings * Partner with finance and revenue teams to understand ROI of client retention strategies * In partnership with Sales and Enablement, operationalize and track the Optiv Promise * In partnership with the Portfolio Manager, stay on top of industry trends, technology, and client requirements to inform strategic direction * Monitor client engagement trends to identify attrition risks early * Implement best practices for onboarding, adoption, and customer lifecycle management * Collaborate with Marketing to provide recommendations on client events and provide executive support * Collaborate with Client Advisory teams to receive client feedback on existing offerings, understand customer adoption and client satisfaction, receiving and managing field feedback * Performs other duties as assigned * Complies with all policies and standards What we're looking for * Bachelor's Degree preferred or a related field * 4-7 years proven customer-facing sales, relationship management, escalation management, or customer success experience, preferably within the cybersecurity industry * Confident leading meetings with external executive stakeholders, making and influencing decisions, documenting progress, and resolving issues quickly and collaboratively * Familiarity with Salesforce Reporting, Dashboards, CPQ, and Opportunities is preferred * Experience in untangling complex processes, and providing succinct, data-driven recommendations to leaders * Proven success in building and maintaining relationships with senior leaders * Ability to clearly articulate information into simple, digestible, and actionable messages across all levels of the company, including the executive team, and bring people on the journey #LI-SM #LI-Remote What you can expect from Optiv * A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups. * Work/life balance * Professional training resources * Creative problem-solving and the ability to tackle unique, complex projects * Volunteer Opportunities. "Optiv Chips In" encourages employees to volunteer and engage with their teams and communities. * The ability and technology necessary to productively work remotely/from home (where applicable) EEO Statement Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv's selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice. If you sign up to receive notifications of job postings, you may unsubscribe at any time.

Make a difference. Be happy. Grow your career. Client Partnership Executive (CPE) The Client Partnership Executive (CPE) is a trusted advisor and executive to Nordic's valued clients: building strong relationships (both deep and wide), becoming a consistent on-site presence and representative of Nordic, providing responsive and high-quality customer service, prospecting and developing and adopting a dedicated focus to the expansion of Nordic services and solutions within new accounts. The CPE will also demonstrate Nordic's maxims with enthusiasm, optimism and courage. Key Responsibilities The CPE will have the following key responsibilities which include, but are not limited to: Client Engagement Primary focus on supporting current long-term relationships for a select number (typically 4-10); serving as a trusted advisor to potential Nordic clients Serving as the primary executive contact for clients (C-level, Vice President, and IT Directors) Listening carefully to both marketplace and client's needs and cross-selling Nordic's services to develop solutions that successfully meet client's expectations and needs Analyzes and understands client business challenges, identifying and aligning solutions to those challenges Engages and owns complex sales opportunities, providing the highest quality of customer service, while maintaining exceptional client relationships Ensuring accountability of client contract compliance Using industry expertise, provide consultative thought leadership to client partners in sales and ongoing account management conversations Leading and co-leading calls and onsite visits with clients to identify and develop opportunities Traveling to sites and conferences to support existing relationships and foster new business opportunities and relationships Sales Leadership Displays leadership skills that best represents Nordic both internally and externally Demonstrating a high sense of urgency, ability to independently identify, develop, drive and manage complex opportunities through closing Providing day-to-day management and Nordic team leadership, including responsibility for performance management Developing relationships and partnering collaboratively across Nordic's home office team to support the needs of the organization Maintains accurate data regarding sales and opportunity activities in Salesforce Partnering successfully with Nordic's extended team on all aspects of strategic opportunities Coordinating client engagement needs with other members of the Nordic team members Speaking clearly to Nordic's differentiators in the industry and to each of Nordic's services and their value Owning coordination, creation and delivery of customized proposals in response to client RFP and solution requests Developing and managing a pipeline of opportunity to satisfy metrics Representing Nordic at industry conferences and events Creating and adhering to internal documentation guidelines to track and maintain client leads, account plans, client communications, and client contacts in CRM and ensuring its compliance Skills and Experience 12+ years' relevant business experience. Bachelors degree, or equivalent experience, required. Masters degree preferred 8+ years' client management and/or sales experience 5+ years' experience in the healthcare market. Proven professional services sales experience in healthcare preferred Proven aptitude in Digital Health & Transformation, Performance Improvement, Managed Services and EHR/ERP services Must demonstrate and embody Nordic's maxims Strong capability to originate, develop and close multi-offering, multi-year, enterprise level engagements exceeding $3M+ in TCV Proven track record of achieving and/or exceeding annual targets Strong track record of building, developing, and maintaining client relationships at all levels of a healthcare organization Proven resilient and tenacious aptitude and capacity to drive customer success and happiness Experience working in a fast paced, solutions-oriented environment where anticipation of client needs is a frequent occurrence Demonstrated ability in conceptualizing both problems and solutions, and converting concepts to actions in a way that is compelling for clients and actionable by team members Proven success in customer service or account management, preferably in a professional services sales capacity Experience successfully managing a set of clients, including forecasting, opportunity and account management, sales strategy, solutions and value-based selling, and financial reviews Effective communication skills, both internally and with customers Additional Details Remote position Travel up to 60% of the time Must be accessible and available to perform work functions at any time, including nights, weekends and holidays #LI-AH2 Nordic is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, marital or veteran status, or any other protected status under applicable federal, state, or local laws. We encourage individuals of all backgrounds to apply, including women, minorities, individuals with disabilities, and veterans.

Smadex is the most advanced mobile-first programmatic solution for mobile user acquisition, performance CTV, and mobile retargeting. Trusted by leading advertisers across the globe, our AI-powered technology drives performance for top mobile gaming companies and high-growth brands. Founded in Barcelona in 2011 and acquired by Entravision (NYSE: EVC) in 2018, Smadex operates with a multicultural, globally distributed team and a culture defined by innovation, accountability, and growth. Client Growth Manager - Americas Los Angeles, CA | Full Time COMPENSATION RANGE: 110,000.00 - 125,000.00 Summary To help us maintain & advance our strong position in the industry, Smadex is looking for a growth-oriented Client Growth Manager to lead and develop a portfolio of clients across North America. This is a remote position in the US. Your mission: As a Client Growth Manager, you will own a portfolio of North American clients and serve as their primary strategic partner. Your focus: drive measurable revenue growth, deepen client relationships, and consistently unlock new scale opportunities through cross-sells and up-sells. You will thrive here if you: Have a sharp eye for identifying growth initiatives to expand your portfolio of business Enjoy building long-standing customer relationships. Are energized by the evolving ad tech world, are adaptable, and thrive in a fast-paced dynamic team. Consider a growth-oriented mindset part of your DNA. Your day to day activities to enable customer growth include monitoring the performance of user acquisition, retargeting & CTV campaigns, collaborating closely with Sales & Ad Operations teammates to ensure alignment with client goals and performance, and spotting opportunities to expand and scale budgets. More about what you will do: Own and grow a portfolio of direct clients and agencies across diverse verticals, with clear accountability for revenue expansion, retention, and relationship health. Proactively manage portfolio performance: monitor daily KPIs, analyze UA/retargeting/CTV trends, and partner closely with AdOps to recommend optimizations aligned to client goals. Lead high-value client touch points: run weekly/bi-weekly check-ins, share performance insights, set next steps, and build confidence through consistent, proactive communication. Identify and activate growth opportunities: anticipate client needs, propose upsell/cross-sell solutions, and leverage Smadex capabilities to expand spend. Serve as the voice of the client internally: escalate blockers early, collaborate with Sales, AdOps, Product, and GCE teams, and ensure smooth execution across workflows. Produce and present strategic reviews including QBRs, wrap-ups, and post-mortems with clear recommendations and data-driven insights. Manage monthly billing and reconciliation including spend confirmations, dispute resolution, and revenue forecasting hygiene. Represent Smadex externally: travel for client meetings and industry events to strengthen partnerships and unlock new opportunities. Daily tools used: Google Suite, PowerBI (Microsoft Fabric) Slack, Salesforce, Smadex DSP. Benefits Competitive base salary + performance-driven incentive plan Flexible working hours & remote-first work environment Professional development and clear career pathing Highly engaged leadership and supportive team culture Comprehensive medical, dental, and vision benefits + 401(k) International travel opportunities Summer Fridays Inclusive, collaborative culture built on accountability and innovation Skills and Requirements 2-3+ years of Account Management, Client Growth, or equivalent experience, ideally within a DSP or mobile-focused programmatic environment. Strong programmatic knowledge including MMPs, tracking links, postbacks, APIs, SKAN/ATT, and DSP/SSP ecosystem familiarity. Exceptional communication skills (written and verbal) are mandatory Analytical strength and operational discipline: ability to identify trends, prioritize effectively, and manage multiple clients with organized rigor. Proactive, self-motivated growth mindset: you anticipate, communicate early, and drive solutions forward. Strong negotiation skills and confidence in managing client expectations. Comfort working across global time zones (particularly Smadex Barcelona HQ) and collaborating with multicultural teams. Ability and willingness to travel (valid passport required). *Please note that we do NOT provide VISA sponsorship. Candidates without a legal permit to work in the United States will not be considered. POSITION TYPE/EXPECTED HOURS OF WORK This is a Full Time position. Actual schedule and hours may vary. SUPERVISORY RESPONSIBILITY Reports directly to Sr. Director Client Growth- US Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Entravision Communications Corporation participates in the E-Verify system operated by the US Department of Homeland Security and the Social Security Administration and will use E-Verify to confirm work eligibility for all new hire employees. Entravision Communications is an Equal Opportunity Employer. We encourage women and minorities to apply

Join one of the nation's leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation's leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through: Data: integrate data in a flexible, open & scalable platform to power healthcare's digital transformation Analytics: deliver analytic applications & services that generate insight on how to measurably improve Expertise: provide clinical, financial & operational experts who enable & accelerate improvement Engagement: attract, develop and retain world-class team members by being a best place to work Role: Client Strategy Manager Team: Upfront Products Location: US Remote Travel: none anticipated **This position is currently not eligible for visa sponsorship** Position Overview In this role, the Senior Client Strategy Manager owns the strategic partnership for a portfolio of complex enterprise clients with a clear focus on retention, satisfaction, and expansion. You will operate as a trusted advisor to executive client leaders, define measurable goals, maintain an enterprise strategic roadmap, and ensure Upfront work stays aligned to client priorities and outcomes. You track progress against goals, document results, and translate work into an executive-ready value narrative that supports renewals and growth. You will monitor and improve overall client health using qualitative and quantitative signals (e.g., KLAS, NPS, adoption trends), coordinate cross-functional teams to deliver against priorities, and proactively manage risks. This is a senior, high-ownership role requiring strong executive presence, comfort facilitating difficult conversations, and the ability to operate independently-escalating and aligning leadership when needed. What you'll own in this role Retention, satisfaction, and expansion outcomes: Drive a clear plan for renewal readiness, value realization, and growth; identify and pursue opportunities to expand impact and increase CARR. Executive partnership & stakeholder management: Lead executive-level QBRs/EBRs and strategic operating cadences-bringing insights, recommendations, progress to goals, risks, and decisions required. Build and maintain stakeholder relationships that deepen trust, reduce single-thread risk, and drive alignment at the VP/SVP/C-suite level. Measurable goals & success plans: Establish and track measurable client goals, define what success looks like, and maintain a documented plan that delivers outcomes within defined timelines. Client health management: Support renewals and expansion by measuring and improving client health through adoption, sentiment, delivery performance, and experience signals (e.g., KLAS/NPS). Proactively create and run action plans to address risks early. Cross-functional orchestration: Align Product, Delivery/Implementation, Support, Analytics, and Sales around client priorities; ensure commitments and issue resolutions are clear, owned, and delivered. Drive timely and well informed decisions and follow-through. Account planning & CRM excellence: Maintain robust account plans in the CRM (objectives, strategy, stakeholders, renewals, risks, and engagement history) to track progress, milestones, and results for visibility and executive reporting. Commercial fluency: Partner with Sales and Leadership on renewal and expansion motions; help shape the narrative and plan based on demonstrated outcomes and client priorities. Team leadership (without direct reports): Model best practices and mentor peers through structured planning, crisp communication, and strong customer judgment. What you bring to this role: 7+ years of experience in Client Success / Account Management / Client Strategy / Healthcare Consulting (B2B SaaS preferred), including 3+ years supporting enterprise customers with complex stakeholder environments. Demonstrated success improving retention and satisfaction while identifying and driving expansion opportunities (increasing CARR); comfort partnering on renewals and navigating commercial conversations. Proven ability to lead executive-facing communications (VP/SVP/C-suite), facilitate QBRs/EBRs, and drive alignment and decisions across diverse stakeholders. Strong cross-functional leadership skills-able to drive progress through influence, structure, and follow-through in ambiguous situations. Comfort managing escalations and ensuring support issues are resolved with high-quality communication and accountability. Excellent written and verbal communication, including executive-ready storytelling and strong meeting facilitation. Strong organizational discipline (documentation, CRM hygiene, operating cadence, and stakeholder management). Healthcare experience required, including familiarity with healthcare delivery operations and comfort collaborating with clinical, operational, and IT stakeholders. Healthcare technology (EHR systems and integrations e.g., Epic, Oracle Health/Cerner, MEDITECH ) and/or patient engagement experience preferred. Skill and Ability Requirements Retention & growth: Renewal readiness, retention outcomes, and contribution to expansion pipeline and increased CARR. Client health & experience: Improved client health trends and experience signals (including proactive risk reduction). Value realization: Measurable goals achieved, tracked, and communicated in QBRs and executive narratives. Operational excellence: Consistent cadence, clear documentation, strong follow-through, and cross-functional alignment. Support experience: Timely, accountable issue tracking and resolution with clear client communication. Information Security and Compliance Responsibilities: Maintain compliance with training directives required by the organization pertaining to Information Security, Acceptable Use Policy and HIPAA Privacy and Security. Adhere to and comply with the organizations Acceptable Use Policy. Safeguard information system assets by identifying and reporting potential and actual security events to the organizations Security and Compliance Officers. NOTE: This job description is not intended to be all-inclusive. Applicants may perform other related duties as negotiated to meet the ongoing needs of the organization. The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst. Studies show that candidates from underrepresented groups are less likely to apply for roles if they don't have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don't meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit. At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

The Client Experience Manager I is responsible for aligned Application Services clients and their experience throughout the duration of their contract. Manage all operational aspects of aligned clients, inclusive of but not limited to: daily Support case review, project management for upgrades and ancillary solution projects, and client relationship management. Build and maintain strong relationships with clients to understand their needs and expectations. Drive client outcomes while working with cross-functional teams. Develop and implement the roadmap strategy, operations, and communications to improve the overall client experience. Design, communicate, and implement comprehensive, executable project plans, status reports and documentation that meet the needs of cross-functional stakeholders. Monitor progress and performance of Support cases; take action to resolve operational problems and minimize delays. Identify, develop, and gather the resources to resolve complex Support issues and active projects. Establish strong formal and informal networks with cross-functional partners to drive engagement and ensure changes are understood / accepted across the organization. Lead meetings and provide appropriate documentation from agendas and tasks through to lessons learned. Travel to client sites on an as needed basis. Approximately 25% expected travel. Perform other duties that support the overall objective of the position. Education Required: Bachelor's Degree. Or, any combination of education and experience which would provide the required qualifications for the position. Experience Required: 6+ years experience in Project Management, Account Management and/or Support. Demonstrated experience in continuously improving processes to drive measurable outcomes. Extensive knowledge and experience with leading complex projects and process improvement initiatives. Healthcare IT Project Management experience is a plus. License/Certification Required: PMP Certification, NextGen Solution Certifications are a plus. Knowledge, Skills & Abilities: Knowledge of: Application of principles, concepts, practices, integration, scope, and time management standards of project management. Skill in: Leadership and collaboration skills. Effective communication and interpersonal skills. Detail orientated; strong analytical thinker with a willingness to share knowledge and mentor others. Aptitude for assessing information critically, recognizing trends and able to recommend ideas for improvement and process innovation. Strong conflict resolution skills and ability to deliver difficult messages while instilling a sense of partnership and trust with the client. Emotional intelligence. Ability to: Use influence to drive projects and support cases to successful completion. Communicate, influence, establish trust, and demonstrate results with multiple stakeholder groups will be critical to success for this position. Navigate organizations to get things accomplished; autonomously lead and operate projects and execute independently. Balance competing priorities and multiple projects in a fast-paced environment. Strong ability to gauge business needs and requirements to prioritize work and workflow. Be passionate about contributing to an organization focused on continuously improving client experiences. The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this job description and/or assign tasks for the employee to perform, as the company may deem appropriate. NextGen Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Sell what you love. For us and millions of users across the globe, that's Spotify. Join the Sales team and you'll build the relationships that help grow our business in existing markets and beyond. We don't just sell creative solutions to our clients and partners, we help to shape them; using our expert knowledge of ad products, sales channels and the industry to impact the way the world experiences music and podcasts. This role is a fixed term contract role for 9 months (April - December 2026). We are looking for an outstanding Client Partner to join our Paris Enterprise Sales Team within the CPG Vertical! This Client Partner will be an individual contributor responsible for planning and driving the growth of key CPG accounts. Our new Client Partner is someone with a true love for Spotify and a drive to produce creative and innovative solutions for our key clients and partners. You should be confident while staying humble, you work hard, and know how to have fun! Above all, your work will impact the way the world experiences music and podcasts on Spotify. What You'll Do * Sell audio advertising, display formats, video formats, and other ad space in order to grow advertising revenues by creating, maintaining, and sustaining relationships with media agencies, creative agencies, and clients directly (including Programmatic) * Provide strategic solutions, anticipate client needs, and influence vertical or sub-vertical strategies * Provide creative ideas and narratives to reach and engage with highly complex advertisers * Work across multiple agency departments, i.e. strategy, comms planning, radio, digital, programmatic, branded content and innovation teams, to deliver successful campaigns * Coordinate with the communications planning team and strategic planners, account directors, and buyers to create successful ad campaigns * Focus on brand sell, educating and inspiring our clients to use Spotify to enhance their business * Represent Spotify at events and serve as a brand ambassador * Manage activity using Salesforce Who You Are * You have a Bachelor's degree * You have 5+ years of experience in a media agency/online sales role * You have knowledge of online and offline media and have the ability to be creative with audio and digital client solutions * You have a proven track record working with CPG clients, advanced programmatic knowledge, and strong relationships across media agencies * Strong communication, negotiation and presentation skills, capable of interacting with mid-to-senior level executives * Demonstrated success in meeting or exceeding sales quotas, with a focus on renewals, upselling, and expanding within existing accounts * You are experienced in using Salesforce or similar CRM platforms to create and manage sales opportunities, maintain client accounts, and forecast revenue * You have dexterity in creating reports and presentations using Excel, PowerPoint, Keynote, etc. * A deep understanding of digital ecosystem * You are a team player, adapt well with change and have a positive attitude * You are able to work in a fast-paced, exciting environment and across external and internal teams to deliver creative, fresh campaigns * Fluent in French and English language, spoken and written is required * Please apply to this role with a CV/resume in English Where You'll Be * This role is based in Paris * We offer you the flexibility to work where you work best! There will be some in person meetings, but still allows for flexibility to work from home. We ask that you come into the office 2-3 times per week. Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what's playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It's in our differences that we will find the power to keep revolutionizing the way the world listens. At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we're here to support you in any way we can. Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world's most popular audio streaming subscription service. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Find our AI notice here: ***********************************

The What We Do At C.A. Fortune, we aspire to maintain our position as the nation's leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients. Who We Are People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. At C.A., we live and breathe our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion. Overview of the Role Lead and manage a team of employees within the Regional Client Partnership team, primarily focusing on managing individuals to ensure they are motivated, productive, and aligned with the organization's goals and objectives. In addition to leading a team, you will oversee multiple top clients within C.A. Fortune's total portfolio. Location: Remote Salary range: $105,000 - $115,000 based on experience, qualifications and skills. The Client Partnership team will be responsible for driving client strategies within a specific region, primarily in partnership with our sales, in-store and insights teams for C.A. Fortune's top client partnerships. This role will also advise clients on account-specific goals, marketing strategies and retail execution. Travel Requirements: 5-10% to attend client sales meetings and any major Industry shows and events at which assigned key accounts will be present At C.A. we're not looking for perfection, just people that want to commit to us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. If you're looking for a sign to apply, here it is! What You'll Do at C.A. Fortune As a Director of Client Partnership you will report to the Sr. Director of Client Partnerships to help set clear expectations with your team, monitor feedback, give performance reviews, coaching and development, recognitions/rewards, performance improvement plans (PIPs), provide learning opportunities, career pathing and advancement, encourage continuous learning, conflict resolution, lead with empathy and understanding, and maintain confidentiality and policy compliance. Build relationships with account personnel including top management, merchandising, accounting, advertising, operations, logistics and finance Advise clients on account-specific goals, marketing strategy and retail execution Deliver budgeted revenue while maintaining expenses Identifying new growth opportunities such as expanded product distribution or increased promotional activity Meet or exceed client KPI's. This includes but is not exclusive to goals related to sales, distribution, pricing, shelving placement, promotional volume, and promotional spend management. Establish regular communication with the clients and customers that lead to strong working relationships. Takes a proactive approach to managing the client's business that anticipates its needs and provides solutions. Coordinate efforts to develop and deliver sales presentations to clients and customers that highlight sales accomplishments and areas of opportunity. Incorporate the use the syndicated data to outline business building ideas. Support the Client Service Specialist assigned by client to ensure that all correspondence on claim and deductions are promptly handled. What You Should Bring to the Table 8-10 years of Consumer-Packaged Goods or related industry experience Excellent communication & organization Empathy and emotional intelligence: Ability to relate to and understand team members. Adaptability and flexibility Leadership and decision-making abilities Coaching and mentoring capabilities Demonstrate sales planning, forecasting and sales execution experience Strong comfort level with reading, interpreting and presentation data - SPINS, Nielsen & IRI Aptitude to effectively interpret and use multiple information sources to develop customer-specific tactical plans and options Proven ability to build and maintain strong, effective relationships with customers and functional groups Ability and confidence presenting to an executive audience, internally and externally Proficient in Excel and PowerPoint You Will Stand Out if You Have People management and development experience Aptitude for training and process development A Bachelor's Degree Previous experience with syndicated data - SPINS, Nielsen & IRI What We Offer PTO & Sick Days 11 paid company holidays per year 2 paid volunteer days per year 3 months fully paid parental leave (regardless of gender) Medical, dental, and vision Monthly cell phone allowance Paid company life insurance 401k with company match Summer hours (half day Fridays from Memorial Day thru Labor Day) Work from home flexibility Come As You Are C.A. Fortune is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

Job Description About the Client Partner role This role can be in our Boston office or Remote for those outside of MA The Client Partner (CP) is Verndale's strategic advisor and business development leader for key clients. Managing a focused portfolio of high-value clients, the CP owns the commercial relationship, account growth strategy, and executive engagement, while coordinating with the Practice leadership to ensure client success. Client Partners focus on expansion, multi-practice penetration, and long-term value creation. Responsibilities Manage a portfolio of 7-10 high-value accounts (>$500K annual targets). Serve as the trusted advisor to client executives, building multi-threaded senior relationships. Develop and maintain Account Growth Plans with strategies for expansion, revenue growth, and cross-practice adoption. Proactively identify opportunities, frame Verndale solutions, and lead pursuit processes with Practices and Sales. Lead Quarterly Business Reviews (QBRs) and executive briefings to reinforce value and uncover new needs. Own commercial accountability: renewals, contract negotiations, pricing, and pipeline growth. Collaborate with Project/Engagement Managers to ensure delivery performance supports growth opportunities. Act as the client's advocate within Verndale, ensuring their evolving needs are addressed. Contribute to the Client Partner community, sharing insights and mentoring colleagues. Up to 50% travel. Qualifications Bachelor's degree in business, technology, or related field; MBA preferred. 7-10+ years' experience in account management, consulting, or business development. Proven success managing a $5M+ book of business, with double-digit growth. Strong business acumen and functional expertise (commerce, CX, IT, marketing technology, etc.). Consultative selling skills: ability to uncover needs, challenge assumptions, and frame solutions. Exceptional communication, negotiation, and executive presence. Skilled collaborator, able to align multiple internal teams around client opportunities. Willingness to travel 50% to engage with clients and teams. Performance Indicators Revenue growth (expansion and new opportunities within accounts). Gross & net revenue retention. Multi-practice penetration (number of services adopted per client). Margin contribution of portfolio. Client satisfaction & loyalty (CSAT, NPS, executive relationship depth). Ten Great Reasons to Work at Verndale We are a rapidly growing company that is just as entrepreneurial today as when we were founded in 1998. We are relentlessly curious and enthusiastically solve our clients' complex business problems through technology, data, and design. We foster a culture that enables every person in the organization to do the best work of their career. We offer regular training and professional development to move careers forward. Client and employee satisfaction are our two most important business metrics. We celebrate and champion diversity, equity, and inclusion. We offer generous paid company holidays, vacation, and paid sick time to every employee starting on day one. We provide top-of-the-line benefits including health, dental, vision, 401K, LTD, STD, Life Insurance, EAP, HRA and more. We support a healthy work/life balance. We are fully remote enabled and embrace the evolving definition of the workplace. About Verndale Verndale is a digital experience agency dedicated to driving growth by helping businesses create meaningful human connections in an increasingly digital world. With offices in Boston, Montreal, Los Angeles, Quito, and hubs across the Americas, we partner with marketing and technology leaders to deliver personalized web, mobile, and ecommerce solutions that elevate customer experiences. At Verndale, we thrive on collaboration and innovation, offering a full range of services that span strategy, design, development, personalization, SEO, analytics, and digital advertising. We celebrate diversity and inclusion, striving to create a climate of respect essential for both individual and company success. If you're ready to be part of a passionate team dedicated to making an impact and driving growth, we invite you to explore a career at Verndale. Compensation & Benefits $125,000 - $175,000In accordance with applicable law, the above salary range provided is Verndale's reasonable estimate of the base salary for this role. The actual amount may vary, based on non-discriminatory factors such as location, experience, knowledge, skills and abilities. In addition to salary, Verndale also offers a competitive benefits package. Verndale is proud of the fun, diverse, and respectful company environment we enjoy on a daily basis. Competitive compensation and comprehensive coverage for medical, dental, life, disability and a 401(k) savings plan are offered to all full-time employees. Ample company paid holidays and personal time off make having a work-life balance possible. For some roles, remote work is a definite possibility; we believe in hiring the best and keeping our own happy and motivated. Verndale is an Equal Opportunity Employer. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Powered by JazzHR qH7q634OVP

Egen is a fast-growing and entrepreneurial company with a data-first mindset. We bring together the best engineering talent working with the most advanced technology platforms, including Google Cloud and Salesforce, to help clients drive action and impact through data and insights. We are committed to being a place where the best people choose to work so they can apply their engineering and technology expertise to envision what is next for how data and platforms can change the world for the better. We are dedicated to learning, thrive on solving tough problems, and continually innovate to achieve fast, effective results. If this describes you, we want you on our team. Want to learn more about life at Egen? Check out these resources in addition to the job description. Meet EgenLife at EgenCulture and Values at EgenCareer Development at EgenBenefits at Egen About the opportunity: Egen is looking for a Client Partner to support the growth of our West region, with a preference for candidates who are local to the San Francisco Bay Area.Responsibilities: The Client Partner will maintain a high level of knowledge about specific Egen solutions and will be tasked with individual sales objectives Serve as the customers' trusted partner and single point of contact for Egen services Builds relationships directly with customers and identifies opportunities for engagement with services and solutions Leads the scoping service projects and quickly drafts statements of work Accountability to see both our customers and our Egen delivery teams succeed Builds relationships with the relevant channel partner account teams to establish mutual success plans and grow the account value Aligns with channel partner account teams to support opportunities in the assigned territory for the implementation of Egen solutions and services Works with Egen marketing to develop the customer success stories, account-based marketing plans, and other content that helps grow Egen's business Works with Egen business development and marketing teams to qualify new opportunities and drive net new business to Egen Understanding of cloud-based solutions and, generally, technical solutions in analytics, data architecture, and cloud-based applications P&L management and ownership of accounts, including account strategy development Basic Qualifications: Previous sales experience with any public cloud (AWS, Google Cloud, Azure, etc.) Experience consulting customers with a focus on cloud and data solutions Experience selling to prior Fortune 1,000 and/or Fortune 500 client(s) Prior relationships in the cloud ecosystem and/or strong relationships with a cloud service provider (CSP) Minimum of 6 years of prior experience in sales of technology services and/or solutions Preferred Qualifications: Bachelor's Degree is preferred but will consider relevant experience as an equivalent Good understanding of enterprise cloud adoption lifecycle Ability to establish long-term relationships with key customer contacts Proven track record of exceeding sales targets Ability to establish credibility with key decision makers and IT leadership Experience with Salesforce.com, financial based selling, and forecasting sales and revenue C Level, VP and Director level relationships at key customer contacts Demonstrated examples of cross-functional leadership in a technical role or related technical sales experience This role is open to candidates located in the United States who do not need sponsorship of a work visa and are ideally located in the Pacific time zone. Remote work is available, but the role requires significant client-facing travel within the region as required by client engagements. Compensation & Benefits: This role is eligible for our competitive salary and comprehensive benefits package to support your well-being:- Comprehensive Health Insurance- Paid Leave (Vacation/PTO)- Paid Holidays- Sick Leave- Parental Leave - Bereavement Leave- 401 (k) Employer Match- Employee Referral Bonuses Check out our complete list of benefits here - >******************************** Important: All roles are subject to standard hiring verification practices, which may include background checks, employment verification, and other relevant checks. EEO and Accommodations: Egen is an equal opportunity employer and is committed to inclusion, diversity, and equity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veterans' status, or any other characteristic protected by federal, state, or local laws. Egen will also consider qualified applications with criminal histories, consistent with legal requirements. Egen welcomes and encourages applications from individuals with disabilities. Reasonable accommodations are available for candidates during all aspects of the selection process. Please advise the talent acquisition team if you require accommodations during the interview process.

The Client Manager is responsible for maintaining and enhancing relationships with clients and ensuring client satisfaction through periodic client meetings and discussions, monitoring of client systems, and driving productivity of work for assigned client. This dialog should cover service levels, plan utilization, client retention and performance. This position should also proactively manage and seek opportunities with clients to determine strategies to manage the client portfolio, including client SLAs and scorecards. Additionally, this position should work closely with operations staff, and may provide training within the firm on client specific directives. The ideal candidate will possess strong verbal and written communications skills, along with a solid knowledge of the industry. This is a fully remote position, and therefore requires a self-starter. The Client Manager is a professional level position that requires the ability to work both independently and as part of a team. MINIMUM QUALIFICATIONS: 3-5 years Default industry knowledge required college degree required Proficiency in Microsoft Excel, PowerPoint, and Word Highly organized with strong attention paid to detail and accuracy Excellent written and verbal communication skills Strong team player and able to work effectively in a team environment Self-starter with exceptional ability to identify and solve problems Able to adjust to the rapid pace of the Department and meet deadlines without sacrificing quality Able to occasionally work evenings or weekends in order to complete objectives Ability to travel occasionally as position requires (no more than once a quarter) Exceptional customer service skills Proven excellence in building and maintaining relationships Strong commitment to quality standards Proven prioritization and organizational skills Ability to work on multiple tasks simultaneously Ability to quickly react to change in a positive and productive manner Ability to handle all essential tasks that are assigned Ability to lead and deliver an excellent service to clients ESSENTIAL DUTIES / PRIMARY RESPONSIBILITIES: (This list is not exhaustive and may be supplemented as needed) Drive action plans around underperforming client portfolios Serve as an escalation contact and ensures client issues are addressed by the appropriate teams Ensure clients are aware of any change related processes and procedures including operational changes Partner with internal teams to facilitate timely resolution of issues or problems presented by clients and compliance Manage client expectations Solicit client feedback on firm's performance Strategically focused and responsible for client satisfaction, maintaining client communication and the overall management of the client relationship Works to maintain and grow the client relationship while ensuring ongoing customer service Drive more volume in new states and existing states Build relationships with liaisons at clients Maintain appropriate escalation contacts at client Build knowledge and understanding around default portfolios in multiple states Know and understand client's scorecard and metrics/SLAs inside and out Know and understand client directives or best practices inside and out Keep abreast of assigned client audits and findings Manage client's volume trends, market share and performance Attend all assigned client calls and assist in management of calls Partner with operations to ensure that client feedback is communicated to appropriate department and push operations managers to meet client SLAs Weekly or monthly check in calls with client - one on one

Career Opportunity - Business Insurance Client Manager If you are looking for: An employer that provides tremendous growth and invests in your learning A professional work environment where teammates are supportive and accountable An opportunity to teach new tools and technology to your clients and community Standard working hours, with options for remote work and flexible schedules A competitive salary with outstanding benefits A family-oriented employer that has been in business for over 60 years Then we should talk, because we are always looking for: Self-motivated individuals with an “old-fashioned” work ethic and positive attitude Someone with a proven ability to support and potentially lead a team A quick learner who can grasp new concepts & ideas in a fast paced environment A client-focused professional who is able to listen, communicate, and teach technology Summary This position is directly responsible for assisting in the production of new accounts and the retention of existing insurance accounts. Provides prompt, efficient, friendly, high-quality service to designated accounts in support of Producer activities. Communicates consistently and positively with clients to reinforce our “Client-first” service philosophy. Builds and maintains good relationships with clients and office staff. Follows agency established procedures and guidelines to perform assigned duties. Qualification Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications 2 years insurance experience NC Department of Insurance Property & Casualty License OR ability to obtain license within the first 30 days of employment Knowledge, Skills, and Abilities Ability to discuss, support, and sell insurance products in states where the agency functions. Ability to use personal computer, calculator, agency automation system, and proficiency in various software programs, including but not limited to Microsoft Office (Word, Excel and Outlook) Applied EPIC, etc. Must have excellent communication skills; written and verbal. Must be an assertive self-starter with the ability to influence others. Must excel at being client focused and able to work in a team-oriented environment Should have demonstrated effective presentation skills through both verbal and written communication Supervisory Responsibilities May have some supervisory responsibilities as the business grows. Essential Functions Gathers information and risk management recommendations for new business/renewals Works closely with Producers on new prospects to maximize success Conducts periodic service calls for designated accounts Involves Producer and/or Management on claims, payment problems, loss control, and renewals Performs special projects at the request of designated clients upon approval of manager Maintains a concern for timeliness and completeness when interacting with clients, agency and company personnel to minimize potential for errors & omissions claims Completes applications for designated renewal business and analyzes renewal process with Producer to have a common understanding Receives phone calls and office visitors requesting quotes, changes to existing coverage and/or new policies. Completes changes/requests within 24 hours of receipt Reviews existing accounts to determine if additional lines of insurance should be solicited and does so by mail email and/or phone prior to renewal Receives and reviews all terminations and cancellations to determine action Handles premium collection through form letters and requests cancellation of policies when necessary Follows up on outstanding claims and provides assistance in their resolution Monitors audits done by carriers and manages the Agency's handling of these audits Maintains continuing education as needed for insurance license Maintains appropriate professional insurance designation (CIC, CISR, or CPSR) Performs other functions as assigned by management Physical Demands This is primarily a sedentary role; however, some filing is required, which would require the ability to lift files, open filing cabinets and bend or stand, as necessary. Work Environment This job operates in a clerical, office setting. This position routinely uses standard office equipment such as computers, phone, copier, filing cabinets and fax machine. Travel Occasional travel may be required. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. We are committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, we comply with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Account Manager's primary objective is to provide Transportation Insight's clients with world-class analytical and relationship management by filling the role of a long-term logistics expert/consultant. An Account Manager will be a key component in matching the client's needs to Transportation Insight's products and services to provide efficiencies and continuous improvement. Account Managers may also have direct account management responsibilities for smaller or less complex clients. ESSENTIAL DUTIES AND RESPONSIBILITIES Review and analyze client data weekly for trends, issues and additional opportunities for freight cost savings. Review open client requests. Check status and ensure progress towards request closure and client satisfaction. Review carrier performance, as well as, an assigned client's satisfaction with carrier performance. Interdepartmental Communication at all levels both internally & externally for process improvements & client requests. Conduct monthly client reviews. Review company tools and services available to assigned clients. The document which tools are being utilized, the client's satisfaction with the tools and demonstrate newer tools that the client may not be utilizing, where applicable. Attempt to engage the client on new services (organic revenue growth) and/or offer additional cost savings opportunities through cost analysis, if applicable. Create case studies highlighting the client's use of Transportation Insight's products/services for marketing and retention purposes. Cost minimization: Review opportunities for an assigned client to transition to more cost attractive solutions, as well as, investigate additional ways in which a client may reduce their operational cost (while maintaining an equivalent or higher level of service). Provide training and direction to Logistics Analyst personnel JOB REQUIREMENTS Bachelor's degree required Direct and external industry experience minimum 3-5 years. KNOWLEDGE, SKILLS, AND ABILITIES Language and Mathematical Skills Reasoning ability Detail oriented Self-starter Strong work ethic. Ability to manage relationships with the assigned client's personnel and be empathetic to the client's needs while still managing to achieve excellent performance. Detailed knowledge of transportation Ability to execute Microsoft application We provide competitive benefits that matter to you most, including: Competitive compensation package plus eligibility for associate bonus plan Paid and floating holidays Paid health days Paid time off (PTO) Paid parental leave Diverse Benefits package including Medical, Dental, Vision, Pet insurance, and 401(k) with Company Matching Basic and Supplemental Life Insurance Short-term and Long-term Disability Mental health aid through our Employee Assistance Program (EAP) Build relationships and take part in learning opportunities through our Employee Resource Groups Access to professional development resources such as LinkedIn Learning Great people know great people, all employees are eligible for our Referral Program! **MAY PERFORM OTHER DUTIES AS ASSIGNED** Location Eligibility This role is open to candidates based in the following U.S. states: Alabama, Arizona, Arkansas, California, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. Candidates must reside in one of the states listed above to be considered. Unfortunately, we are unable to move forward with applicants outside of these locations at this time. WORK ENVIRONMENT Standard office environment, usually indoors away from the elements with moderate noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL EFFORT Maintain a stationary position for extended periods; move about the office, operate computers and files, as needed; and frequently communicate with others. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is required to stand, walk, and reach with hands and arms. Occasionally, the employee is required to lift boxes up to 20 pounds. SCHEDULING This is a full-time benefits-eligible position, working Monday through Friday; 8:00 a.m. - 5:00 p.m Eastern Time. An employee in this position must be available to work occasionally on weekends and evenings, during peak periods. TRAVEL Travel to client locations on an “as needed” basis (typically less than 40%). DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. EEOC/ADA STATEMENT: We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, gender, sexual orientation, age, religion, disability, veteran, or any other status prohibited by applicable national, federal, state or local law. In an effort to recruit, develop and retain top talent, we are committed to a policy of nondiscrimination in all personnel practices to ensure equal opportunity for employment, promotion, and training for a more inclusive workforce. RECRUITMENT SCAM NOTICE: Transportation Insight/Nolan Transportation Group is aware of scams involving fake job interviews and offers. Our hiring process includes a formal interview with a member of our recruitment team. We do not conduct interviews exclusively through text or instant messaging platforms. TI/NTG does not require candidates to pay for training, equipment, or any other fees as a condition of employment. Any request for payment is a scam. Official communication from our recruitment team about your application will only come from emails ending in ‘@ntgfreight.com' or from ‘***********************************.'

We are seeking an experienced Client Account Manager with deep familiarity in the data center industry and strong relationships with major tech companies (e.g., Microsoft, Meta, Google) and co-location providers. This role will drive revenue growth by identifying retrofit opportunities for AI infrastructure and positioning our firm as a long-term partner for design-build services. THIS IS A REMOTE OPPORTUNITY Key Responsibilities: Develop and manage strategic relationships with key decision-makers at major tech firms and co-location providers. Identify and qualify retrofit opportunities for AI chipsets in existing data centers. Collaborate with engineering and construction teams to scope and propose retrofit solutions. Lead client engagement from initial contact through contract negotiation and project kickoff. Position the company for future design-build opportunities by demonstrating technical expertise and long-term value. Maintain a deep understanding of industry trends, especially around AI infrastructure, cooling, power density, and scalability. Represent the company at industry events, conferences, and client meetings. Qualifications: Proven track record in selling data center design and construction services in both retrofit or design-build environments. Strong network and existing relationships with major tech companies and co-location providers. Deep understanding of data center infrastructure, including power, cooling, and layout considerations for AI chipsets. Excellent communication, negotiation, and presentation skills. Ability to work independently and collaboratively in a fast-paced, technical environment. Experience with AI infrastructure retrofits or high-density computing environments. Familiarity with hyperscale data center operations and procurement processes. Bachelor's degree in engineering, or a related field preferred We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - -

We are seeking an experienced **Client Account Manager** with deep familiarity in the data center industry and strong relationships with major tech companies (e.g., Microsoft, Meta, Google) and co-location providers. This role will drive revenue growth by identifying retrofit opportunities for AI infrastructure and positioning our firm as a long-term partner for design-build services. **THIS IS A REMOTE OPPORTUNITY** **Key Responsibilities:** + Develop and manage strategic relationships with key decision-makers at major tech firms and co-location providers. + Identify and qualify retrofit opportunities for AI chipsets in existing data centers. + Collaborate with engineering and construction teams to scope and propose retrofit solutions. + Lead client engagement from initial contact through contract negotiation and project kickoff. + Position the company for future design-build opportunities by demonstrating technical expertise and long-term value. + Maintain a deep understanding of industry trends, especially around AI infrastructure, cooling, power density, and scalability. + Represent the company at industry events, conferences, and client meetings. **Qualifications:** + Proven track record in selling data center design and construction services in both retrofit or design-build environments. + Strong network and existing relationships with major tech companies and co-location providers. + Deep understanding of data center infrastructure, including power, cooling, and layout considerations for AI chipsets. + Excellent communication, negotiation, and presentation skills. + Ability to work independently and collaboratively in a fast-paced, technical environment. + Experience with AI infrastructure retrofits or high-density computing environments. + Familiarity with hyperscale data center operations and procurement processes. + Bachelor's degree in engineering, or a related field preferred

Benefits: Competitive salary Training & development 401(k) Bonus based on performance Wellness resources Dental insurance Flexible schedule Health insurance Paid time off We are launching a new bookkeeping line of business designed to support small business clients with accurate, reliable, and timely financial recordkeeping. As part of this initiative, we are hiring a Client Account Manager - Bookkeeping Services to serve as the primary point of contact for clients and to help shape how this new offering operates as we scale. This role blends client relationship management, onboarding, and service oversight. You will own the client experience while coordinating closely with offshore bookkeeping teams to ensure high-quality delivery. Role Overview Own the client relationship from onboarding through ongoing service Serve as the primary point of contact for bookkeeping clients Coordinate onboarding, handoffs, and ongoing delivery with offshore teams Ensure a smooth, professional, and responsive client experience Act as an entrepreneurial partner in refining and scaling the bookkeeping model Key Responsibilities Client Relationship & Account Management Receive and qualify leads from field tax preparers Contact prospective clients, explain the bookkeeping service, and guide them through enrollment Manage client sign-up, billing setup, and ongoing account communication Serve as the main point of contact for client questions and light-touch support Proactively manage expectations, timelines, and deliverables Onboarding & Service Coordination Gather required documents and system access during onboarding Prepare clean, complete onboarding packages for offshore bookkeeping teams Coordinate client handoffs and ensure offshore teams have the information they need Monitor workflow, turnaround times, and service quality across accounts Quality Oversight & Issue Resolution Review offshore bookkeeping work, including reconciliations and monthly reports Ensure accuracy, completeness, and consistency before delivery to clients Deliver final reports and respond to basic client questions Handle escalations, missing information, and exceptions Identify clients whose needs exceed the MVP offering and flag upsell or transition opportunities Program Development & Continuous Improvement Identify gaps in processes, templates, and SOPs Suggest improvements based on real client interactions and delivery outcomes Help refine the operating model as the bookkeeping business evolves Skills You Will Bring for Success Strong client communication and relationship management skills Solid understanding of basic bookkeeping and financial statements High attention to detail and strong organizational skills Ability to manage multiple client accounts and deadlines Comfort reviewing bookkeeping work for accuracy and completeness Ability to coordinate across onshore and offshore teams Entrepreneurial mindset and comfort working in an evolving environment Experience working with offshore support teams is a plus Familiarity with Xero or similar accounting tools is helpful Experience Prior client-facing or service delivery experience High school diploma required. Associate's or bachelor's degree in accounting, finance, or a related field preferred 2 to 4 years of experience in bookkeeping, accounting support, or client account management Experience working with accounting software preferred Experience coordinating workflows across teams or functions What Success Looks Like Smooth, professional client onboarding Clear and efficient handoffs to offshore teams Accurate and timely monthly financial reporting Fast identification and resolution of client issues Positive client feedback and retention Continuous improvement driven by client insights This is a remote position. Compensation: $23.70 - $29.71 per hour Working at Jackson Hewitt Jackson Hewitt is a national brand with local heart. After 40+ years and our name on over 65 million returns, we're not only committed to providing a better tax experience for the hardest-working Americans, but we also strive to change the lives in our communities for the better, too. We offer a full suite of tax preparation services and guidance. Join us. Taxes are fun (really!) At Jackson Hewitt, we're proud to offer tax training to beginners and continuing education courses for more seasoned Tax Pros. We offer on-the-job mentorships too, and we're always championing your professional success and personal goals. Enjoy a flexible schedule and work that works around you for a change. Plus, start earning extra income and learning a recession-proof life skill now. PTIN Certification: Yes Thank you for your interest in Jackson Hewitt Inc., Jackson Hewitt Technology Services, LLC, Tax Services of America, Inc., or any of its or their subsidiaries, affiliates, or related entities (collectively herein, “Jackson Hewitt” or the “Company,” but excluding independently owned and operated franchise locations). The Company is an equal employment opportunity employer and does not tolerate discrimination against or harassment of any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, or any other status protected by applicable federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. CANDIDATE ACKNOWLEDGEMENT: Tax Preparer Applicants: I understand, as a condition of employment, I must be able to obtain a Preparer Tax Identification Number (PTIN) and the IRS will conduct their own background investigation. I certify that all answers given in connection with my application(s) for employment with Jackson Hewitt Inc. and/or its wholly owned subsidiary Tax Services of America, Inc. (collectively, the “Company”) are true and complete to the best of my knowledge. I understand that a false statement, false answer, misrepresentation or omission may result in a decision not to hire me, the withdrawal of an offer of employment, or the termination of my employment with the Company, regardless of when the false or misleading information or omission is discovered. I understand that the completion of this application is a preliminary step to employment. It does not obligate the Company to offer employment to me, or for me to accept employment. This application is considered active for a period of time not to exceed (30) days. I understand that a Company representative may contact me during the application process. By providing my phone number, I consent to receive automated telephone calls and/or text messages from Jackson Hewitt and its agents regarding Jackson Hewitt employment opportunities. Message and data rates may apply. Text STOP to opt-out. By submitting an application, I certify, agree, and confirm my review and understanding, as set forth in the “Candidate Acknowledgment” set forth on the job posting.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA As a Senior Principal Security Client Partner at NTT DATA, you'll utilize your advanced expertise to identify, develop, and close managed service and outsourcing deals. By collaborating with service teams and using your consulting-led sales skills, you'll become a trusted advisor for our clients, guiding them through the intricate landscape of managed cloud services. Your day will involve working directly with clients, helping them understand the value we bring and ensuring they transform into long-term managed services clients. You'll build and nurture strong relationships with stakeholders at various levels, diving deep into client needs and industry specifics to align our solutions with their business outcomes. You'll lead the charge in constructing managed services deals, negotiating terms, and ensuring that both our clients and we achieve win-win outcomes. Your role involves working cross-functionally with internal teams such as client managers, pre-sales architects, and delivery teams to ensure seamless integration and customer satisfaction. Besides driving the sales process, you'll contribute to the growth of our services practice by sharing best practices and insights with both internal teams and clients. You'll maintain a high level of service knowledge to facilitate meaningful conversations and address any objections related to moving to managed services solutions. Your ability to craft commercial solutions that meet clients' needs while achieving our business goals is crucial. Additionally, you'll manage a pipeline of opportunities, ensuring all proposals are tracked, managed, and delivered on time. By collaborating closely with cross-functional teams, you'll implement opportunity plans, provide regular check-ins with primary contacts, and ensure DATA is accurate for insightful sales reporting. Your efforts will help us convert clients to managed services clients, leading to multi-year renewals and fostering deeper client relationships. To thrive in this role, you need to have: * An in-depth understanding of cybersecurity concepts, threats, and common vulnerabilities. * Familiarity with a wide range of security solutions and best practices for securing networks and systems. * Expertise in positioning our service offerings across Managed Services, Support Services, Consulting Services, and Technical Services. * Strong knowledge of IT infrastructure components such as servers, storage, virtualization, and DATA centers. * The ability to articulate the value of standardized, centralized, and optimized services from a business outcome perspective. * Significant business acumen with the ability to conduct strategic client conversations involving financial metrics. * Proven problem-solving skills and a client-centric approach. * Excellent negotiation skills to craft beneficial solutions for both the client and our company. * A bachelor's degree in a technical or sales field, or equivalent experience. Workplace type: Remote Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters-whether in writing or by phone-in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from *************** email address. If you suspect any fraudulent activity, please contact us.