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Client care representative education requirements

Updated January 8, 2025
2 min read
Usually, client care representatives don't need a college education. The most common degree for client care representatives is bachelor's degree with 46% graduates, with only 28% client care representative graduates earning associate degree. Client care representatives who decided to graduate from college often finish University of Phoenix or Valencia College. Some good skills to have in this position include pet, client care and client service.

What education do you need to become a client care representative?

What degree do you need to be a client care representative?

The most common degree for client care representatives is bachelor's degree, with 46% of client care representatives earning that degree. The second and third most common degree levels are associate degree degree at 28% and associate degree degree at 15%.
  • Bachelor's, 46%
  • Associate, 28%
  • High School Diploma, 15%
  • Diploma, 4%
  • Other Degrees, 7%

What should I major in to become a client care representative?

You should major in business to become a client care representative. 26% of client care representatives major in business. Other common majors for a client care representative include psychology and communication.

Best majors for client care representatives

RankMajorPercentages
1Business26.3%
2Psychology8.2%
3Communication7.2%
4General Studies5.8%
5Liberal Arts5.6%

20 best online courses for client care representatives

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1. Customer Service Fundamentals

coursera

There are a growing number of exciting, well-paying jobs in today’s tech industry that do not require a traditional college degree, an one of the hottest areas with high demand is in IT customer service and support. Customer Service is a perfect entry point to start your career in IT, with a multitude of job openings ranging from onsite or remote help desk work to customer care or client support. We can help you get there with the Customer Service Fundamentals course. We will help you to build...

2. CVS Health Call Center Customer Service

coursera

The demand for call center customer service representatives is huge, there are thousands of open job roles in the US alone. If you are someone that enjoys talking to people and solving problems and are ready for new experiences, then this program is right for you. Customer service in a call center is an exciting career where every day is a new day and a new adventure. If you're considering a career in retail customer service and you're someone who is passionate about providing exceptional...

3. Customer Service, Customer Support, And Customer Experience

udemy
4.6
(2,666)

Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...

4. Customer Service Mastery: Delight Every Customer

udemy
4.7
(18,204)

Master Customer Service using this practical customer care course...

5. Client Booking & Scheduling with Picktime

coursera

This course will help you will develop a streamlined, user friendly scheduling tool that will allow you to easily manage client appointments and improve your team and time management. Picktime lets you add services, classes, and resources, allowing you to schedule all of your business needs in one platform. From booking client appointments, to creating a reservation system for equipment and meeting rooms, Picktime can help you better manage and oversee your business operations. This project is...

6. Business Communication Skills: Handling Clients & Customers

udemy
4.4
(1,161)

Soft Skills Training Social Skills Business Etiquette Business English Customer Service Training...

7. Customer Service & Support For Customer Service Executives

udemy
4.5
(941)

Learn Customer Service Skills & Provide Excellent Customer Support, Customer Experience & How To Manage Upset Customers...

8. Become a Master of Client and Account Management

udemy
4.2
(1,124)

Learn how to effectively manage, retain and grow clients...

9. Brilliant Customer Service: How to Impress your Customers!

udemy
4.7
(12,891)

Enhance your customer support and truly differentiate yourself from your competition!...

10. [2023] Customer Service 2.0: Learn Digital Customer Service

udemy
4.5
(3,956)

Used by Chase®, Intel®, & more! Learn soft skills, social media customer service, diagnosing user problems, & more...

11. Customer Service Fundamentals: Putting People First

udemy
4.4
(313)

Customer Care Listening Great Customer Service Concern for Others Company Culture Engaging People Responding...

12. Customer Service Foundation

udemy
4.5
(290)

An introductory course about understanding the foundations of Customer Service...

13. Customer Service

udemy
4.6
(11,267)

How to Approach New Customers and Maintain Existing Ones...

14. Start Improving Customer Service

udemy
4.8
(2,040)

Creating a Customer Service advantage in Your department or business through communication and Customer Management...

15. The Customer: Build a Customer Service Strategy (BITE SIZE)

udemy
4.5
(10,168)

For you and your team to be successful in providing great customer service, start by putting your customer first...

16. Dealing With Angry Customers

udemy
4.3
(254)

Skills and Techniques for Handling Most Customer Situations...

17. Zendesk for Customer Service Agents Training Course

udemy
4.6
(1,065)

How to provide great customer support using Zendesk, a course for beginners...

18. Customer Service: 6 Keys To Exceptional Customer Service

udemy
4.6
(601)

Master Customer Satisfaction & Astonish Your Customers With A+ Customer Service...

19. Customer Service Success: Take Your Skills to the Next Level

udemy
4.5
(2,276)

3-in-1 Customer Service Training: Levels 1, 2, 3 Improve Your Soft Communication Skills, Customer Support & Experience...

20. SAP Customer Service (CS/SM) - Service Management module

udemy
4.4
(960)

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts...

Average client care representative salary by education level

According to our data, client care representatives with a Master's degree earn the highest average salary, at $39,970 annually. Client care representatives with a Bachelor's degree earn an average annual salary of $38,314.
Client care representative education levelClient care representative salary
Master's Degree$39,970
High School Diploma or Less$33,489
Bachelor's Degree$38,314
Some College/ Associate Degree$34,730

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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