Companies with a big client base often need employees to act as customer touchpoints to ensure that the needs of their customers are provided for. Sometimes, particular customers are considered special or important clients. As such, the care that the company provides them is more special than the ordinary clients. The company might even hire a client coordinator just for those clients.
Client coordinators are employees who are assigned to act as the bridge between the company and the clients. They facilitate client requests, communicate company-related promotions, and encourage the clients to get those. They may also manage client accounts and act as the direct contact for any account-related concerns.
If you are interested in becoming a client coordinator, you need to have a charismatic and approachable personality. You should also be able to find the balance between company interests and client engagement.
There is more than meets the eye when it comes to being a client coordinator. For example, did you know that they make an average of $17.84 an hour? That's $37,104 a year!
Between 2018 and 2028, the career is expected to grow 13% and produce 52,200 job opportunities across the U.S.
There are certain skills that many client coordinators have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed compassion, time-management skills and communication skills.
When it comes to the most important skills required to be a client coordinator, we found that a lot of resumes listed 22.3% of client coordinators included customer service, while 7.0% of resumes included new clients, and 5.7% of resumes included client service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client coordinator job title. But what industry to start with? Most client coordinators actually find jobs in the finance and professional industries.
If you're interested in becoming a client coordinator, one of the first things to consider is how much education you need. We've determined that 55.0% of client coordinators have a bachelor's degree. In terms of higher education levels, we found that 5.4% of client coordinators have master's degrees. Even though most client coordinators have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a client coordinator. When we researched the most common majors for a client coordinator, we found that they most commonly earn bachelor's degree degrees or associate degree degrees. Other degrees that we often see on client coordinator resumes include high school diploma degrees or master's degree degrees.
You may find that experience in other jobs will help you become a client coordinator. In fact, many client coordinator jobs require experience in a role such as administrative assistant. Meanwhile, many client coordinators also have previous career experience in roles such as customer service representative or sales associate.