Companies with a big client base often need employees to act as customer touchpoints to ensure that the needs of their customers are provided for. Sometimes, particular customers are considered special or important clients. As such, the care that the company provides them is more special than the ordinary clients. The company might even hire a client coordinator just for those clients.
Client coordinators are employees who are assigned to act as the bridge between the company and the clients. They facilitate client requests, communicate company-related promotions, and encourage the clients to get those. They may also manage client accounts and act as the direct contact for any account-related concerns.
If you are interested in becoming a client coordinator, you need to have a charismatic and approachable personality. You should also be able to find the balance between company interests and client engagement.