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Client coordinator entry level jobs - 37 jobs

  • Associate Client Advocate - Midwest Region

    Willis Towers Watson

    Columbus, OH

    WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at wtwco.com. Description The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role works in conjunction with a Producer and Client Advocate within our Retail & Distribution Industry Vertical Division (IVD). The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts. The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required. As an ACA you are expected to have: * Basic negotiation skills and demonstrated experience * Basic account management skills and demonstrated experience * Basic project management skills and demonstrated experience * Strong presentation skills * Ability to adapt to change * Solid organization skills * Ability to mentor a Client Specialist colleague As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. The Role * Retains existing book of business, develops, and strengthens client relationships * Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience * Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. * Recommend appropriate solutions throughout the policy term (including acquisition due diligence) * Maximizes the profitability of the client account & drives retention of that business * In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting * Collaborates with client teams during Internal and External Strategy Meetings * Engages with sales and broking to understand marketplace changes * Supports the fee/compensation agreement and overall client invoicing processes * Supports defensive RFP responses * Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules * Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients * Ensures all policy requirements (legal, regulatory & compliance) are met * Client-level coordination & management of all service delivery (GSD) * Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations * Gather and receive all client information working in collaboration with the Client Specialist * Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards Qualifications The Requirements * Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities * Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation * Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models * Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs * Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships. * Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace * Knowledge of commercial insurance renewal end-to-end process, steps and owners * Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations * Daily management of work assignments, mentoring, and collaboration with a Client Specialist * Receptive to feedback; critical thinking and problem-solving skills, high adaptability * Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively * Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects * Proficient Microsoft Office skills and familiarity with other relevant online tools * Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed * Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM) This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. Compensation and Benefits Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation. Compensation The base salary compensation range being offered for this role is $90,000-$120,000 USD per year. This role is also eligible for an annual short-term incentive bonus. Company Benefits WTW provides a competitive benefit package which includes the following (eligibility requirements apply): * Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) * Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only) * Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. EOE, including disability/vets
    $90k-120k yearly 13d ago
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  • Associate Client Advocate - Midwest Region

    WTW

    Columbus, OH

    ** WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas - the dynamic formula that drives business performance. Together, we unlock potential. Learn more at **wtwco.com** . **Description** The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role works in conjunction with a Producer and Client Advocate within our Retail & Distribution Industry Vertical Division (IVD). The Associate Client Advocate (ACA) owns client service activities and client engagement in those activities through daily coordination with an assigned Client Specialist in our Global Service Delivery (GSD) Team. The ACA is the primary point of contact for providing all service, escalation, and placement to meet the client's insurance and risk management needs. The ACA has a strong connection to the client's business with a fundamental understanding of its industry and aids in opportunities to maximize the profitability of existing clients by supporting new business efforts. The primary responsibility of the Associate Client Advocate is to provide an exceptional client experience, with a primary focus on direct client engagement and retention of that business. This includes engaging with sales and broking to understand marketplace changes, design and deliver client presentations/proposals, assist and respond to defensive RFPs, and attend oral presentations where required. As an ACA you are expected to have: + Basic negotiation skills and demonstrated experience + Basic account management skills and demonstrated experience + Basic project management skills and demonstrated experience + Strong presentation skills + Ability to adapt to change + Solid organization skills + Ability to mentor a Client Specialist colleague As an ACA you have the potential to serve as a mentor to other ACAs, a partner/ team member for others within your IVD, or an ACA Leader. Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. **The Role** + Retains existing book of business, develops, and strengthens client relationships + Identifies, engages, and integrates delivery of all WTW internal resources to deliver an exceptional client experience + Provides direct or supporting strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups. + Recommend appropriate solutions throughout the policy term (including acquisition due diligence) + Maximizes the profitability of the client account & drives retention of that business + In collaboration with the Client Advocate, actively expands existing client relationships and supports new business prospecting + Collaborates with client teams during Internal and External Strategy Meetings + Engages with sales and broking to understand marketplace changes + Supports the fee/compensation agreement and overall client invoicing processes + Supports defensive RFP responses + Aids in the design and delivery of full client presentations/proposals, client advocacy reports, client service plans and schedules + Coordinates the renewal process to establish and implement the client-specific renewal strategy, collaborates with WTW resources and industry groups to develop and deliver renewal to clients + Ensures all policy requirements (legal, regulatory & compliance) are met + Client-level coordination & management of all service delivery (GSD) + Engage Service Liaisons (Subject Matter Expert or Client Operations Specialist) on escalations + Gather and receive all client information working in collaboration with the Client Specialist + Responsible for coordination of all service delivery activities such as audits, completing second pair of eyes review on policies, resolving all accounting issues, managing aged receivables and bad debt, surplus lines affidavits, issuance of client invoicing and certificates of insurance and auto identification cards **Qualifications** **The Requirements** + Targeted 5+ years of commercial Property & Casualty insurance knowledge/experience in a client-facing role, or demonstrated capabilities to complete role responsibilities + Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation + Depending on the complexity of accountability to understand, interpret, analyze, and/or present analytical models + Relationship Management skills: ability to leverage internal and external relationships to bring WTW resources and assets tailored to client needs + Negotiation skills - the ability to drive conflict resolution and secure concessions without damaging relationships. + Business Acumen; knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace + Knowledge of commercial insurance renewal end-to-end process, steps and owners + Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations + Daily management of work assignments, mentoring, and collaboration with a Client Specialist + Receptive to feedback; critical thinking and problem-solving skills, high adaptability + Supports Client Advocate (CA) in advocating for change. Provides encouragement, takes control of client deliverables, and team projects, leads key delivery areas, collaborates with internal/external stakeholders, and provides clear guidance to ensure others fulfill roles effectively + Strong project management skills: Support the CA in end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects + Proficient Microsoft Office skills and familiarity with other relevant online tools + Must achieve and maintain an active insurance broker's P&C license, and complete various continuing education activities as needed + Insurance industry designations preferred but not required (CPCU, ARM, CIC, CRIS, CRM) This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified. **Compensation and Benefits** Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation. **Compensation** The base salary compensation range being offered for this role is $90,000-$120,000 USD per year. This role is also eligible for an annual short-term incentive bonus. **Company Benefits** WTW provides a competitive benefit package which includes the following (eligibility requirements apply): + **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program) + **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (*********************************************************************************************************** ( _Washington State only_ ) + **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records. At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a "hybrid" style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid" is not a one-size-fits-all solution. We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more. **EOE, including disability/vets**
    $90k-120k yearly 60d+ ago
  • Client Success Associate

    Arrive Logistics 3.5company rating

    Columbus, OH

    Job DescriptionWho We AreArrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year. Our success is a testament to our remarkable team and what we are building together. We're committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment. There has never been a more exciting time to get on board, so read on to learn more and apply today! Who We Want This role will focus on mastering the basics of what it takes to deliver Operational Excellence. As a Client Success Associate, you will be responsible for the daily operations of existing and new client accounts brought on by our sales team. You will focus on load building, scheduling appointments, tracking shipments while providing timely updates internally and externally, and closing out loads. You will work on mastering these skills, and work to develop other tasks to continue building your skill set within Client Success. You must be detail and process oriented, customer obsessed, efficient, proactive, solutions driven, and comfortable with effectively performing operational duties independently, as well as working collaboratively across our different departments.What You'll Do Manage load board on a daily basis, which includes detailed data entry in load building and scheduling, tracking, reviewing available loads, and closing out loads to ensure overall execution Focus on accuracy and timeliness while building loads for our customer account(s) Obtain pickup and delivery appointments from the shippers and consignees within your customer's network Deliver effective and timely communication with Carrier reps and customer contacts when rescheduling pickups, deliveries, and while obtaining accurate tracking updates Communicate with customer contacts proactively when a shipment will be delayed Developing Tasks Understand the Customer's committed lanes and when to accept or reject loads being tendered by the customer Establish a strong understanding and knowledge base of the industry, foundational skills, and of Arrive operations with a drive for continued educational opportunities Consistently working towards expanding your relationship with your customer contacts by delivering timely and professional communication Work with BD and Carrier counterparts to navigate issues that occur to provide best-in-class customer service Determine how to maximize profitability with the freight that is available by looking at appointment times, flexibility, and other attributes that will get the best possible rate Prioritize exceptions by working with the Carrier team to provide timely updates to customers Proactively work with management to determine any potential concerns for aging for your customer Qualifications Bachelor's degree in a relevant field of study preferred Proven demonstration of commitment and work ethic in a school or work setting Fast-paced and able to multitask in a high-pressure environment Polished communicator with exceptional interpersonal skills, both verbal & written Able to take verbal/written instruction and execute with confidence Your Arrive ExperienceWhen we say “award-winning culture,” we mean it. We've been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we're not in it for the trophies. We're committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive's walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos. Notice: To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact ************************************* for verification.
    $48k-82k yearly est. 2d ago
  • Client Service Associate

    Gryphon Financial Partners LLC 3.6company rating

    Columbus, OH

    Provide exemplary service to Gryphon Financial Partners clients. Manage day to day aspects of the client experience. Qualifications: Organized, detail oriented and ability to multi-task Strong verbal and written communication skills Diligent follow up skills Proficient with Microsoft Office Professional and exemplifies all brand attributes of Gryphon Financial Partners Job Accountabilities: Onboarding New Clients Client Service and Maintenance Client Relationship Building Investment Document Execution Family Office Services Assistance
    $54k-87k yearly est. 15d ago
  • Virtual Client Travel Liaison

    Destinytravel

    Columbus, OH

    As a Virtual Client Travel Liaison, you will serve as the main point of support for travelers, assisting with questions, updates, itinerary guidance, and documentation needs. Your role ensures every client feels supported throughout their journey. At Destiny Travel Agency USA, we believe travel should feel simple, safe, and supported. Key Responsibilities • Respond to client questions promptly. • Assist with travel updates, modifications, and confirmations. • Provide up-to-date information on requirements. • Follow up before and after every trip. • Address any concerns with patience and professionalism. Benefits • Remote, flexible, and independent. • Training, travel perks, and professional development. • Encouraging and team-oriented atmosphere. • Opportunities for long-term growth. What We're Looking For • Strong communication and interpersonal skills. • Detail-oriented and organized. • Able to learn new tools quickly. • Customer service experience preferred. • Passionate about travel and supporting clients.
    $34k-61k yearly est. 10d ago
  • Service Authorization Coordinator

    Franklin County, Oh 3.9company rating

    Columbus, OH

    Enters information into a DODD application referred to as CPT. Understands the DODD system known as MRC for the congregate settings. Keeps up with the ever-changing DODD systems, rates & rules. Completes quality checks on the 2020 for accuracy reject if necessary. Tracks and follows-up on 20/20's that are sent back for correction or cannot be enrolled at time of entry. Translates the 2020 into appropriate sections of the CPT. Effectively communicates and works with Service Coordinators if there are questions & corrections. Communicates with Service Provider when needed. Downloads data from DODD into Gatekeeper on a regular basis. Communicates with appropriate people when needed for a Prior Authorization of services. Runs billing reports from DODD "Data Warehouse" for information in correcting Authorizations. Works as a team from a common email account to efficiently manage the high-volume work (Redeterminations and Revisions). Understands the differences between Waivers; Individual Options, Level One and Self Waiver. Demonstrates ability to use county database "Gatekeeper" to enter County funded Authorizations, Look up Client information, Provider information and other data. Effectively communicates & works with DODD for overrides and billing issues that require state assistance as needed. Performs other related duties as assigned
    $38k-51k yearly est. 5d ago
  • Associate Manager. Client Relations Specialist

    SS&C Technologies 4.5company rating

    Dublin, OH

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! * Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans * Your Future: 401k Matching Program, Professional Development Reimbursement * Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays * Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave * Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees * Training: Hands-On, Team-Customized, including SS&C University * Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: * Establish & lead collaborative relationships between customers and the SS&C organization * Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings * Educate customers on implementing our products and services * Analyze, anticipate, and identify customer needs and recommend innovative solutions * Complete system change requests * Research and resolve any system issues reported by customers * Leverage extensive in-house training programs for industry knowledge and product expertise * Mentor & lead less experienced associates * Establish work priorities, plan projects, and ensure timelines are met * Prepare status reports for customers * Coordinate face-to-face meetings with customers onsite and at their location * Ensure contractual obligations are achieved * Assist with budgeting, billing, and contract administration * Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: * Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. * Excellent written and verbal communication skills * Strong project management skills * Problem solving and numerical reasoning skills; ability to analyze data and take action * Career oriented, highly motivated, and self-starting individual * Ability to work in a fast paced, team environment * Efficient time management with strong organizational skills * Ability to quickly learn and adapt to new systems, processes, plans, and programs * Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations * Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: ************************ Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
    $65k-125k yearly Auto-Apply 28d ago
  • Client Coordinator

    Oxford Home Lending

    Westerville, OH

    Oxford Home Lending is one of the fastest growing direct-to-consumer mortgage companies in the nation. We are actively seeking high-energy individuals to represent our company and grow with us. We are people-driven and are committed to our team members' individual success. : Oxford Home Lending is one of the fastest growing direct-to-consumer mortgage companies in the nation. We are actively seeking high-energy individuals to represent our company and grow with us. We are people-driven and are committed to our team members' individual success. We are seeking motivated individuals looking to advance their sales careers to join our Client Coordinator program, an entry-level path toward becoming a licensed Senior Mortgage Advisor. Why Oxford?: Salaried position along with production-based bonuses Company provided training toward becoming a licensed Senior Mortgage Advisor State of the art technology Multiple career paths, potential for growth Financial stability- backed by the LWR Family of Corporations Qualifications: You're self-motivated, driven by high-performance, and enjoy seeing financial reward for your hard work. You love sales and have an infinite love for providing second-to-none customer service. You are interested in finance and are eager to learn about the mortgage industry. Job Description: Represent Oxford Home Lending by being the "face" of the company, first point of contact to potential customers. Generate new and repeat sales by providing product information and outstanding customer service Actively participate in company-provided trainings regarding products, sales, and marketing as a pathway to become a licensed senior mortgage advisor Engage with prospective customers via text, email, and phone Provide support to senior mortgage advisors to supply high quality provided leads Benefits (starting within 30 days): Medical/dental/vision Paid holidays Paid time off Paid Parental leave Life insurance Short- and long-term disability 401K with company match Competitive compensation plan Corporate wellness program Discount on home mortgage refinances or purchases Oxford Home Lending provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Lower provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Privacy Policy
    $34k-55k yearly est. Auto-Apply 60d+ ago
  • Account Coordinator (Client Services)

    Baesman Group 3.8company rating

    Columbus, OH

    We take your success personally. We love collaborating with passionate people who bring energy to work, thrive at solving challenges, and embrace the idea that every project is a chance to create something special. Sound like you? Join a team that's not afraid to do things differently. Baesman Group, a nationally recognized marketing services provider of direct-to-consumer and in-store marketing strategy and execution, is seeking an Account Coordinator who will be responsible for supporting Account Managers and Account Directors to increase the accuracy, efficiency, and throughput of order processing, estimates, and other client- and production-related tasks. This role ensures timely communication, documentation, and follow-up across internal teams to support smooth workflow and high-quality service delivery. The Account Coordinator plays a vital role in maintaining order accuracy and streamlining client support tasks to keep projects moving forward efficiently. Key Responsibilities 1. Ensure accuracy and consistency in client data, order entry, and project details to support successful project execution. · Assist in gathering and verifying information for estimate requests and job orders to ensure alignment with client specifications. · Monitor key client deadlines and communicate any updates or concerns to the appropriate team members in a timely manner. · Review art and data proofs for accuracy, ensuring they reflect the client's job specifications before routing for approval. · Collaborate with internal teams to help identify potential issues early and support the delivery of high-quality, error-free work. 2. Coordinate with internal teams to track project status, confirm timelines, and relay updates as needed. · Support communication between the production and client teams by monitoring job status, sharing schedule updates with Account Managers or Account Directors, and helping ensure key deadlines and delivery dates are on track. 3. Assist in managing communication and follow-up on routine client requests, job changes, and production needs. · Share clear and timely updates with your team to help keep communication flowing between clients, production, and Account Directors. · Respond promptly to client-related tasks and requests as they come in. · Attend client meetings when asked and be prepared to take notes or assist as needed. 4. Contribute to process improvements that increase efficiency, accuracy, and team collaboration across client and production operations. · Speak up with ideas or suggestions if you see a way to improve the final product or client experience. 5. Adhere to Administrative Policies and Company Handbook. · Maintain a thorough understanding of Baesman Group's employee handbook, policies, procedures and compliance with administrative policies. · Promote the Baesman values: Can-do Attitude, We Before Me, Go the Extra Mile, Embrace Growth and Change, Do the Right Thing. 6. Complete Other Duties As Assigned. · Support continuous improvement initiatives to optimize processes · Perform other tasks as assigned by management · Participate in assigned training and skill development programs. Requirements Bachelor's degree preferred. Excellent communication skills, both written and verbal, with impeccable attention to detail. Must be able to interact professionally and positively with all levels of employees and clients. Must possess a high degree of energy, sense of urgency, and customer service oriented as well as strong organizational skills. Strong experience working with Microsoft products, such as excel, word, and outlook. Detail-oriented, strong organizational skills Knowledge of print industry a plus Benefits Financial wellness is about more than just your salary. Here are the other ways Baesman takes care of our teammates. Medical Insurance- Choose between 3 medical plan options. We also offer dental and vision coverage, in addition to pre-tax flexible spending plans. Profit-Sharing- Share in Baesman's success. We also offer a 50% matching 401(k) program for up to 6% of your pay. Paid Time Off- IT's important that you take time to recharge. That's why we offer PTO, holiday breaks, and employee assistance programs. Life and disability Insurance- We have you covered: Baesman pays 100% of the premium for life and disability. On-site workout facility, wellness initiatives, and more. Setting the Standard- Baesman earned a 2020 Best Workplace in the Americas designation from the Printing Industries of America. The prestigious award recognizes our efforts in providing an outstanding work environment. We're honored and proud to be recognized. Baesman is a fourth-generation, family-owned business. The same way families grow and change over time, so do the opportunities within our organization. We believe in hard work, cultivating talent, and promoting from within. We strive to help our teammates, our clients, and our shareholders achieve more than they thought possible. Baesman is an Equal Opportunity Employer.
    $32k-44k yearly est. Auto-Apply 4d ago
  • Aquatics Coordinator/Intern - Recreation Leader

    City of Gahanna, Oh 3.9company rating

    Gahanna, OH

    Under the supervision of the Recreation Supervisor, the Aquatics Coordinator position includes the following duties: * Assists the Recreation Supervisor in the daily operations of the aquatic's facilities. * Provides direct monitoring of Pool Managers, Lifeguards, Head Lifeguards, Swim Instructors, Guest Service, and Concession staff, and the quality of service being provided. * Ensures exceptional safety standards are maintained. * Oversees Guest Services, Staff Training, Programs, Concessions, and Special Events * Coordinator staff are required to be available starting in April for training and pool set-up. The pools are open mid-May through Labor Day weekend. The Aquatics Coordinators are expected to be available throughout the entire season unless otherwise noted at hiring. * Availability for potential internship for those seeking college credit - must inquire at time of interview. * Indirectly supervises 20-30 staff at a given time across two aquatic facilities. * Leads with onsite supervision and communication; assists with scheduling, training, and evaluating employees. * Assists the Recreation Supervisor in planning, organizing, and operating a community aquatics facility including, but not limited to, providing a safe environment for staff and patrons, ensuring exceptional customer service and quality food service. * Serves as a role model for staff, providing outstanding customer service and decision making. * Assists Recreation Supervisor in planning, organizing, and executing community aquatic events. * Establishes and maintains effective working relationships with employees, supervisors, other agencies, and the public. * Maintains the inventory of supplies and equipment in connection with the operation of the pool. Assists the Recreation Supervisor by leading staff in duties necessary for the proper upkeep and maintenance of the pool, offices, and concession area. * Maintains all necessary documentation for business, operations, program, and staffing under the direction of the Recreation Supervisor including but not limited to staff certifications and in-service/training logs. * Provides program leadership by overseeing the implementation and performance of aquatic programs including but not limited to: Swim Team and Swimming Lessons * Monitors chemical balancing, pool maintenance, and monitoring and testing of bodies of water. * Regular, predictable, and punctual attendance is required * Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job. A typical way to qualify is: 1 or more years of supervisory experience and a High School Diploma or equivalent. * Minimum 18 years of age. Licensure or Certification Requirements * Current American Red Cross CPR/AED for the Professional Rescuer First Aid, and Administering Emergency Oxygen certificate, or ability to obtain before employment required. * Current American Red Cross Lifeguard or nationally recognized certificate, or the ability to obtain before employment preferred. * Current American Red Cross Lifeguarding Instructor Certification preferred. * Valid and current Ohio driver's license with an acceptable driver's abstract to meet criteria for insurability established by the City of Gahanna. * Evaluate the effectiveness of programs and services and make recommendations on the modification of existing programs. * Maintains high standards of health and safety in all aquatics operations, always adhering to industry standards. * Maintains the facility in a clean and orderly fashion. * Attend and assist in facilitating all required pre-and in-service training. * Performs other tasks and duties as assigned by the Recreation Supervisor Knowledge, Skills and Abilities Knowledge of: * Basic recreation principles * Water Safety & Emergency procedures * Foodservice regulations * Positive relationship building and communication. * Management and supervisory principles and practices * All computer applications and hardware related to the performance of the essential functions of the job, including recreation reservation and activity software. Skill in: * Cash handling and procedures. * Performing and executing lifeguarding and CPR techniques * Conflict resolution * Working with different age populations * Time management Ability to: (Mental and Physical Abilities) * Work independently, while being able to lead and supervise others and meet deadlines. * Adhere to regulations, policies, and procedures required by the State of Ohio, Franklin County Board of Health, the City of Gahanna, and all other regulatory/governing bodies. * Enforce safety regulations and emergency procedures. Working Conditions: * The employee is subject to inside and outside environment conditions, extreme cold, extreme heat, noise, vibration, hazards, and atmospheric conditions. * This is heavy work requiring the exertion of 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects; work requires swimming, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, and repetitive motions.
    $38k-51k yearly est. 49d ago
  • Client Service Coordinator - 000547

    Banfield Pet Hospital 3.8company rating

    Columbus, OH

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. Client Service Coordinator SUMMARY OF JOB PURPOSE AND FUNCTION The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. ESSENTIAL RESPONSIBILITIES AND TASKS Live and exemplify the Five Principles of Mars, Inc. within self and team. Actively recruit new clients by promoting hospital services and route the flow of clients and pets to ensure superior client care and maximum productivity of the veterinary medical team. Maximize the number of pets seen by the hospital team through through a productive and efficiently run hospital to support the needs of our wellness plan clients. Provide professional, efficient and exceptional service at all times. This includes encouraging hospital visits, welcoming clients and pets, ensuring that they are comfortable in the hospital, and educating them about their pet's health. Educate clients about Optimum Wellness Plans, preventative care, pet health needs and hospital services Assist incoming clients by completing the required documentation, entering all pet information and history in the computer, utilizing proper collars and tags for identification, and ensuring prompt service. Assist outgoing clients by providing all necessary instructions, information and invoices, dispensing prescription items per the veterinarian's instructions, selling retail products and scheduling future appointments. Manage the finances by maintaining accurate balances and utilizing proper opening and closing procedures. Conduct administrative functions as necessary. Other job duties as assigned. THE FIVE PRINCIPLES Quality ' The consumer is our boss, quality is our work and value for money is our goal. Responsibility ' As individuals, we demand total responsibility from ourselves; as associates, we support the responsibility of others. Mutuality ' A mutual benefit is a shared benefit; a shared benefit will endure. Efficiency ' We use resources to the full, waste nothing and do only what we can do best. Freedom ' We need freedom to shape our future; we need profit to remain free. HIRING QUALIFICATIONS / COMPETENCIESLeadership €¢ Customer Focus €¢ Peer Relationships €¢ Integrity & Trust €¢ Action Oriented €¢ Listening Functional €¢ Preventative care and OWPs €¢ Communication Skills €¢ Client Service Skills €¢ Priority Setting €¢ Time Management CAPABILITIES AND EXPERIENCE (CAN DO) Ability to multi-task- Manages multiple tasks at one time; quickly and accurately shifts attention among multiple tasks under distracting conditions without loss of accuracy or appearance of frustration. Communication skills - Reads, writes and speaks fluent English, using appropriate grammar, style and vocabulary. Correctly spells commonly used English words and job specific terms. Demonstrates exceptionally strong written and verbal communication skills. Organizational ability ' Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order. Problem solving skills - Demonstrates a strong ability to identify, analyze and solve problems. Translates problems into practical solutions. Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service. Gains and shows personal satisfaction from delivering great service. Intellectual ability - Accurately and consistently follows instructions delivered in an oral, written or diagram format. Can provide directions. Mathematical ability - Ability to add, subtract, multipl The pay range for this role is $15.39 - $19.67 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
    $15.4-19.7 hourly Auto-Apply 39d ago
  • Ohio Village Muffins & Diamonds Vintage Base Ball Program Volunteer

    Volunteers Ohio History Connection

    Columbus, OH

    Volunteer, Ohio Village Muffins & Diamonds Vintage Base Ball Program Type: Volunteer Schedule: Part-time, unpaid 3+hour shifts. Time Commitment: Must play and/or lead educational programs at least 3 games in Columbus area & 3 travel games per season Location: Home Field Location for 2025: Upper Arlington's Thompson Park. Travel throughout the State of Ohio and other states for games. Reports to: Volunteer Coordinator Summary: The Ohio History Connection's Muffins & Diamonds vintage base ball volunteer team shares the history of the sport with people throughout the state of Ohio and beyond. Educating the public, through demonstration and interpretation of nineteenth-century base ball, is primary focus of the program. Volunteers wear period costuming and play by 1860s base ball rules. Essential Functions: Deliver educational programs about vintage base ball for audiences of diverse backgrounds which may include school-age children, young adults, educators, seniors, visitors with special needs, and those for whom English is not their first language Willingness to play vintage base ball in period clothing by 1860s rules and/or enthusiasm about sharing baseball history with the public Demonstrate good sportsmanship on and off the field Interact with program participants and visitors in a professional, positive, courteous, and engaging manner Ensure program materials are properly handled and maintained Assist with the set-up and take-down of program materials Required Competencies: Must be at least 18 years of age of age to volunteer for the Muffins (men's team) & at least 16 years of age to volunteer with the Diamonds (women's team) Must complete a background check and volunteer onboarding paperwork Must create and account, log volunteer hours and sign up for volunteer shifts via Track It Forward Must attend professional development and volunteer meetings Comfortable speaking in front of groups Possess a desire to learn about history and share their knowledge Reliable and punctual Flexibility, enthusiasm, and an attitude of respect for working with diverse staff and visitors Physically able to play base ball or stand for long periods of time to interpret the game for spectators Application Instructions To apply, visit ****************************************** and use the Applicant Tracking System to apply. Include resume, cover letter, and applicable application materials. For questions and accommodations, email ************************* or call ************.
    $31k-46k yearly est. 60d+ ago
  • Mobile Service Coordinator

    Valley Ford of Columbus

    Columbus, OH

    We are looking for a Mobile Service Coordinator to support our growing mobile service operations! This vital role ensures our Mobile Technicians are set up for success by managing schedules, organizing appointments, and keeping the workflow running smoothly behind the scenes. Benefits: Room for growth - Ford Pro Elite facility with 24 bays is now open! Competitive Pay - $40,000-$60,000 401(k) and 401(k) matching upon 1 year of service Group Health, Vision, and Dental insurance (50/50 Employer/Employee split) Life Insurance is fully funded by the employer Employee assistance program Employee discounts Employee Team Member Programs Paid time off Parental leave Referral program Mobile Service Coordinator Responsibilities: Coordinate and schedule daily appointments for Mobile Service Technicians Serve as the main point of contact between customers and the mobile service team Ensure technicians are prepared with the right tools, parts, and information for each job Monitor and adjust scheduling to accommodate urgent needs or changes Maintain clear and timely communication with customers regarding appointments, delays, or follow-ups Collaborate with Parts and Service Departments to ensure seamless operations Assist with tracking service performance metrics and workflow efficiency Provide outstanding customer service and represent the dealership in a professional manner Mobile Service Coordinator Qualifications: Strong organizational and multitasking skills Excellent communication and customer service abilities Prior experience in scheduling, dispatch, or service coordination (automotive industry a plus) Tech-savvy and comfortable with scheduling software and CRM tools Detail-oriented and able to adapt quickly in a fast-paced environment Valley Truck Centers is a family-owned and operated company that was founded in 1964. Our company has grown to more than 12 rooftops, including multiple OE vehicle lines, Body Upfit companies, and Rentals. Our success results in our continuous drive to deliver excellent customer service and our commitment to our employees. We are a career-minded company that currently employs multiple 20 years plus employees to date. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $40k-60k yearly Auto-Apply 60d+ ago
  • Service Desk Coordinator

    Paul Mitchell Schools 3.8company rating

    Columbus, OH

    Job Description Paul Mitchell The School Columbus is seeking a qualified Service Desk Coordinator to join our family! Our uniquely wonderful learning environment attracts the most qualified staff team members who always put our Future Professionals first. Not only do we offer an education second to none, we also make time for personal and communal growth through opportunities such as Charitable fundraising, monthly team training, student clubs and activities, fashion shows, photo shoots, a variety of special events and much more. Service Desk Coordinator Role The Service Desk Coordinator is professional and has sales and service experience and basic guest service communication skills. He or she must have basic computer software and telephone skills. The objective of a Service Desk Coordinator is to create an extraordinary experience for service guests, prospective Future Professionals, and all other school guests. He or she also acts as a guest service mentor to the Future Professionals. He or she follows all service desk systems to guide and support a smooth guest service flow in the clinic classroom. What We Are Looking For The ideal candidate will have successful previous sales experience, as well as experience with guest service. He or she must be self-motivated to set, meet, and exceed goals, as well as inspire and inspect. This position requires experience in positive and effective communication, customer service resolution, teamwork, and beauty product sales. Skills/Competencies Required: Experience in guest service Excellent organization, coaching, and communication skills Skills in supervision, teamwork, documentation, and return on investment Solid work history with verifiable references Passion for the beauty industry Honesty and professionalism Previous cash management and balancing cash drawers Inventory control and product management experience Experience in handling phone systems Paul Mitchell The School Columbus is an equal opportunity employer. Job Posted by ApplicantPro
    $40k-61k yearly est. 10d ago
  • Client Services Coordinator

    Ohio-at-Home Health Care Agency 3.8company rating

    Columbus, OH

    Ensure implementation of and or provide services in conjunction with the Individual Service Plan (ISP). Implement and maintain documentation necessary for all Medicaid Waiver programs. Participate in Quality Assurance Reviews and follow-up according to rules #5125:2-12-02 Provider Certification and 5123:2-12-01 Supported Living Quality Assurance, as well as Quality Assurance for Medicaid Waiver programs per the standards and assurances for those programs. Supervise direct service providers to include: interviewing and hiring; orientation and training; regular written evaluation; and disciplinary action as per personnel policies. Participate in training and onboarding new staff to meet the specific requirements of each Maintain coverage of PCA staff based on the established care as outlined in the ISP Attend all meetings involving the individual (ISP/Team meetings) as requested. Monitor services provided to the individual by developing a relationship of trust with the individual, and together evaluating the quality of the service. Assess skill levels of individuals served and write methodologies to effectively teach the person in the areas they desire learning. Monitor effectiveness of methodologies and modify if needed. Implement and monitor the individual service plan (ISP) to include: Assessing current skill levels of individuals Development of training procedures/activities Following up on all services (assessments, benefits, etc.) identified in ISP. Monitoring the Individual's finances per the ISP and company policies and procedure Monitoring all medical needs, information and appointments per the ISP and company policies and procedures Monitoring documentation per the ISP and company policies and procedures. Monitoring health and safety issues of each household. Maintain open and responsive communication with support staff, administrative support, client and family. Continuously develop a resource list of community events to distribute to clients and their families. Respond to emergency situations on an "on-call" basis per standards and/or policies of the company. Maintain driving eligibility per policies and provide transportation as needed. Actively coordinate efforts for inclusion in the community including increasing the person's circle of support. Other duties as assigned by supervisor. OTHER DUTES & RESPONSIBILITIES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities and/or duties required; other duties may be assigned. Participation in in-service education programs on aspects of the employer's disability. Train family members to provide care. Ability to properly utilize body mechanics while lifting and/or moving patients and/or equipment. Ability to independently lift up to 35 pounds. Ability to move/reposition patients of any weight or size with the assistance of another person and/or adaptive equipment. Maintain current CPR/First Aid certification. Maintain current background check. Continued Education: completion of state-mandated 8-hour annual training
    $25k-35k yearly est. 60d+ ago
  • LTSS Service Coordinator (Case Manager)

    Carebridge 3.8company rating

    Columbus, OH

    Hiring statewide across Ohio Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The LTSS Service Coordinator is responsible for managing service coordination for a designated caseload in specialized programs. Collaborate with individuals to lead the Person Centered Planning process, documenting their preferences, needs, and goals. Conduct assessments, create comprehensive Person Centered Support Plans (PCSP), and develop backup plans. Work with Medical Directors and partake in interdisciplinary care rounds to establish a fully integrated care plan. Engage the individual's support network and oversee management of their physical health, behavioral health, and long-term services and supports, adhering to state and federal regulations. How you will make an impact: * Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. * Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. * At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. Identifies members that would benefit from an alternative level of service or other waiver programs. * May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. * Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. * Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). * Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. Minimum Requirements: * Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Strong preference for case management experience with older adults or individuals with disabilities. * BA/BS in Health/Nursing preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $33k-47k yearly est. Auto-Apply 60d+ ago
  • Client Service Coordinator

    Medical Management International 4.7company rating

    Reynoldsburg, OH

    If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families. The pay range for this role is $15.39 - $19.67 Hourly The pay range listed reflects a general hiring range for the area, with the specific rate determined based on the candidate's experience, skill level, and education, and may vary depending on location or applicable minimum wage laws. Here at Banfield, we prioritize your well-being and professional growth by offering a comprehensive total rewards package, including health, wellness, and financial support for you, your family, and even your pets. Check out some of our “Meow-velous” benefits: Comprehensive Medical, Dental, and Vision Insurance: Enjoy peace of mind knowing your health and wellness are our top priorities. We've got your essential medical, dental, and vision care covered. Generous Retirement Plans (401(k) and Roth): Invest in your future and enjoy a generous company match to help you build a secure financial future.* Best-in-Class Student Debt Relief Program (for Full-Time DVMs): At Banfield, we understand the significant financial burden of student debt on veterinarians. We are committed to supporting our veterinary professionals and believe that addressing student debt is crucial for the long-term health of the veterinary profession. Paid Time Off and Holidays: Take a break, recharge your wellbeing, and celebrate days of personal significance with paid time off and holidays.* Top-Tier Mental Health and Wellbeing Resources: Your mental health matters. Access our industry-leading resources, including free coaching and counseling sessions, to support your overall wellbeing and help you thrive.* Associate Life Insurance (company-paid) & Supplemental Life Insurance: Protect your loved ones with our company-paid Associate life insurance and have the option to purchase additional coverage for extra peace of mind. Company-Paid Short- and Long-Term Disability: Feel secure knowing that if you face a temporary or long-term disability, you'll have financial protection. Flexible Spending Accounts (FSA): Save on healthcare and dependent care expenses by setting aside pre-tax money. It's a smart way to manage your budget and take care of your needs. Health Savings Account (HSA): Make the most of your healthcare dollars with a tax-advantaged HSA, allowing you to pay for medical expenses with pre-tax funds. Paid Parental Leave: We support growing families with paid parental leave for both birth and adoption, giving you precious time to bond with your new family addition. Continuing Education Allowance (for Eligible Positions): Banfield is committed to supporting the professional growth of our Associates. This allowance provides financial assistance to pursue continuing education opportunities.* Back-Up Child and Elder Care & Family Support Resources: When life's unpredictable moments arise, our backup care and family support benefits provide the help you need to keep things running smoothly.* Fertility and Family Building Support: We're here for you on your journey to parenthood, offering comprehensive support for fertility treatments and family-building options. Digital Exercise Therapy: Stay active and healthy with our digital exercise therapy program, designed to fit your busy lifestyle, and keep you moving. Voluntary Protection Benefits: Get peace of mind with protection against the unexpected. You can purchase coverage to help support you financially during hospital stays, critical illness, and accidents.* Legal Plan: Gain extra peace of mind with our affordable and accessible legal plan which includes coverage for a wide range of legal needs.* Identity Protection: Identity Protection helps safeguard your personal information by alerting you to suspicious activity and providing support if your information is stolen.* Commuter Benefits: Say goodbye to commuting stress with our commuter benefits, making your daily journey more convenient and cost-effective.* Three Free Optimum Wellness Plans for Pets: We care about your furry friends too! Enjoy three free wellness plans to ensure your pets receive the best preventive and general care.* Exclusive Discounts: Unlock a world of savings with our wide variety of exclusive discounts on products and services, making life more affordable and enjoyable.* Benefits eligibility is based on employment status. Full-time (FT) Associates are eligible for all benefit programs (Student Debt Program available for FT DVMs only); Part-time Associates are eligible for those benefits with an asterisk (*).
    $15.4-19.7 hourly Auto-Apply 60d+ ago
  • LTSS Service Coordinator (Case Manager)

    Elevance Health

    Chillicothe, OH

    Candidates should live in one of the following counties: Auglaize, Coshocton, Defiance, Gallia, Harrison, Holmes, Jackson, Jefferson, Lawrence, Mercer, Paulding, Pike, Putnam, Ross, Scioto, Tuscawaras, Van Wert, Vinton, Williams Location: This field-based role enables associates to primarily operate in the field, traveling to client sites or designated locations as their role requires, with occasional office attendance for meetings or training. This approach ensures flexibility, responsiveness to client needs, and direct, hands-on engagement. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. The MyCare Ohio health plan is to deliver high‐quality, trauma informed, culturally competent, person‐centered coordination for all members that addresses physical health, behavioral health, long term services and supports, and psychosocial needs. The LTSS Service Coordinator is responsible for managing service coordination for a designated caseload in specialized programs. Collaborate with individuals to lead the Person Centered Planning process, documenting their preferences, needs, and goals. Conduct assessments, create comprehensive Person Centered Support Plans (PCSP), and develop backup plans. Work with Medical Directors and partake in interdisciplinary care rounds to establish a fully integrated care plan. Engage the individual's support network and oversee management of their physical health, behavioral health, and long-term services and supports, adhering to state and federal regulations. How you will make an impact: * Responsible for performing face to face program assessments (using various tools with pre-defined questions) for identification, applying motivational interviewing techniques for evaluations, coordination, and management of an individual's waiver (such as LTSS/IDD), and BH or PH needs. * Uses tools and pre-defined identification process, identifies members with potential clinical health care needs (including, but not limited to, potential for high-risk complications, addresses gaps in care) and coordinates those member's cases (serving as the single point of contact) with the clinical healthcare management and interdisciplinary team in order to provide care coordination support. * Manages non-clinical needs of members with chronic illnesses, co-morbidities, and/or disabilities, to ensure cost effective and efficient utilization of long-term services and supports. * At the direction of the member, documents their short and long-term service and support goals in collaboration with the member's chosen care team that may include, caregivers, family, natural supports, service providers, and physicians. Identifies members that would benefit from an alternative level of service or other waiver programs. * May also serve as mentor, subject matter expert or preceptor for new staff, assisting in the formal training of associates, and may be involved in process improvement initiatives. * Submits utilization/authorization requests to utilization management with documentation supporting and aligning with the individual's care plan. * Responsible for reporting critical incidents to appropriate internal and external parties such as state and county agencies (Adult Protective Services, Law Enforcement). * Assists and participates in appeal or fair hearings, member grievances, appeals, and state audits. Minimum Requirements: * Requires BA/BS degree and a minimum of 2 years of experience working with a social work agency; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: * Strong preference for case management experience with older adults or individuals with disabilities. * BA/BS in Health/Nursing preferred. Job Level: Non-Management Non-Exempt Workshift: Job Family: MED > Medical Ops & Support (Non-Licensed) Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $32k-48k yearly est. 10d ago
  • ARRC Coordinator

    The TJX Companies, Inc. 4.5company rating

    Columbus, OH

    TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: The Opportunity: Grow Your Career Executes the timely processing of inventory, assets and recyclable, utilizing the concepts, methods, procedures, and equipment according to Company policy. Maintains processing and storage areas, equipment and supplies. Assists and trains all Associates assigned to the ARRC. Develops relationships with the Associates and temp staff on floor to ensure smooth and timely movement of inventory, assets & recyclables through the building. Communicates all discovered operational issues to ARRC Management. Responsibilities * Provide quality customer service to all partners, including stores, 3PL, LP, Transportation, etc. * Efficiently maintains asset inventory to include, but not limited to all inbound & outbound areas * Executes proper tracking of company assets and commodities * Supports and follows all ARRC processes and initiatives * Maintains the facility cleanliness and organizational efficiency * Complies with and supports all Safety and Loss Prevention programs and policies * Supports associate engagement within the building to achieve daily results & objectives * Other duties as assigned Who We're Looking For: You. * High school diploma/GED preferred * Skilled at software platforms, i.e. Excel, Word, etc. * Cross functional training and ability perform operations of ARRC equipment, i.e., Balers, Fork Trucks, etc. * Must be able to lift (50 lbs.), count, select, sort, pack and/or handle commodities and fixtures * Support Supervisor in onboarding new hires * Strong organizational and communication skills (verbal & written) * Basic math skills required * Must have open availability including the ability to work mornings, nights and weekends as needed Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Address: 2235 Spiegel Drive Location: USA TJ Maxx Recycling Center 4129 Columbus OH This position has a starting pay range of $15.95 to $20.35 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
    $16-20.4 hourly 13d ago
  • Shoe Coordinator - Whitehall, OH

    Rainbow Shops 4.1company rating

    Whitehall, OH

    Rainbow USA is recognized as one of the fastest growing junior, kids, plus, and petite, specialty apparel retail chains and has grown to over 1,000 retail stores! We have multiple retail lines that pride themselves on their impeccable customer service, strong customer loyalty, and fashion forward apparel. The company has been privately held and debt free since 1935. Since 1980 Rainbow has grown from 32 locations to currently 1100 stores nationally. Rainbow USA is a progressive and rapidly growing retail organization that consistently thrives to open 60 retail store locations each year. Looking for Career Growth? 60 Stores a year means 4-5 NEW Districts and 1 NEW Region a year. We are seeking friendly, high energy, customer oriented, fashion forward managers with a retail background to join our winning team! Job Summary: Shoe Coordinator - This is our entry level management position, which will allow you to learn our business, while giving you the skills to operate one of our stores. At least 6 months experience as a department manager in a retail store is required Skills Required: * Excellent ability to train and motivate staff * Able to handle multi-tasks * Friendly and courteous with a positive attitude * Strong interpersonal skills * Able to organize and prioritize work * Must be punctual * Must be organized * Must have great attention to detail * Must be a team-player We offer great compensation and benefits package, and room for professional growth and development.
    $28k-34k yearly est. 12d ago

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