A Client Coordinator is responsible for handling client accounts' growth and development and monitoring its activities to increase sales performance and brand image on various market platforms. Client Coordinators perform administrative tasks, such as documenting business transactions for the clients, generating contracts, discussing terms and agreements with the clients, and adjusting project processes as needed. They deliver progress reports to the account managers and ensure that all deliverables are done accurately and efficiently based on client requirements and budget limitations.

Client Coordinator Responsibilities

Here are examples of responsibilities from real client coordinator resumes representing typical tasks they are likely to perform in their roles.

  • Manage a share support phone line and SalesForce queue to provide clients with timely and accurate resolutions for all technical issues.
  • Identify project priorities and work with senior account managers/team leads to identify most critical projects and communicate them with account coordinators.
  • Maintain strict client confidentiality, HIPAA compliance.
  • Book all open cases daily with HHA.
  • Prospect using various online tools such as Alexa, SimilarWeb, and LinkedIn.
  • Conduct HHA s annual evaluations, performance management, and relate supervisory functions.
  • Comply with all elements of HIPAA, Medicare, Medicaid, and other require programs.
  • Plan and lead meetings for CSC's, ensuring continuing education and implementing action plans.
  • Exceed CSC monthly goals set to assess and refer clients with a given time frame.
  • Use PowerPoint wizard to produce charts and graphs for client presentations, and perform clerical administrative duties as required
  • Research and update client CRM, process and confirm asset transfer and new accounts at receiving investment firms.
  • Perform payroll management and scheduling duties.
  • Market and distribute flyers and information.
  • Implement character recognition software and Salesforce CRM platform.
  • Process payroll, including patient re-certifications and supervisory visits.

Client Coordinator Skills and Personality Traits

We calculated that 26% of Client Coordinators are proficient in Customer Service, Patients, and PowerPoint. They’re also known for soft skills such as Compassion, Time-management skills, and Communication skills.

We break down the percentage of Client Coordinators that have these skills listed on their resume here:

  • Customer Service, 26%

    Recognized by leadership as outstanding performer in the areas of customer service, teamwork, accountability and continuous improvement.

  • Patients, 7%

    Arranged phone assessment with patients who need medical treatment and scheduled computerized appointment.

  • PowerPoint, 6%

    Prepared Trainers Laptops with powerpoint presentations to present to clients and customers

  • CRM, 5%

    Worked with all office equipment, multiple computer screens, & Office, Excel, Spreadsheet, Outlook, CRM etc...

  • Data Entry, 4%

    Handled all aspects of administrative matters including working with confidential information, and performing data entry functions.

  • Excellent Organizational, 4%

    Help make projections based on statistical analysis and possess strong written and verbal communication/presentation skills as well as excellent organizational skills.

"customer service," "patients," and "powerpoint" aren't the only skills we found client coordinators list on their resumes. In fact, there's a whole list of client coordinator responsibilities that we found, including:

  • Arguably the most important personality trait for a client coordinator to have happens to be compassion. An example from a resume said this about the skill, "social and human service assistants often work with people who are in stressful and difficult situations" Additionally, other resumes have pointed out that client coordinators can use compassion to "provided quality customer service, compassion and respect * scheduled caregivers with clients per the clients' individual needs and time requirements"
  • While it may not be the most important skill, we found that many client coordinator duties rely on time-management skills. This example from a client coordinator explains why: "social and human service assistants often work with many clients." This resume example is just one of many ways client coordinators are able to utilize time-management skills: "interacted with the sales and customer service departments to set-up new payroll clients in a deadline driven environment. "
  • Client coordinators are also known for communication skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a client coordinator resume: "social and human service assistants talk with clients about the challenges in their lives and assist them in getting help" We also found this resume example that details how this skill is put to the test: "researched, designed, and implemented marketing efforts, including print collateral, press releases, and electronic communications. "
  • A thorough review of lots of resumes revealed to us that "organizational skills" is important to completing client coordinator responsibilities. This resume example shows just one way client coordinators use this skill: "social and human service assistants must often complete lots of paperwork and work with many different clients" Here's an example of how this skill is used from a resume that represents typical client coordinator tasks: "provided organizational, receptionist and clerical support to the patient care areas. "
  • Another common skill for a client coordinator to be able to utilize is "problem-solving skills." Social and human service assistants help clients find solutions to their problems a client coordinator demonstrated the need for this skill by putting this on their resume: "document all calls and resolutions using proprietary client retention software. "
  • Another skill commonly found on client coordinator resumes is "interpersonal skills." This description of the skill was found on several client coordinator resumes: "social and human service assistants must make their clients feel comfortable discussing sensitive issues" Here's an example from a resume of how this skill could fit into the day-to-day client coordinator responsibilities: "develop, schedule and execute service plans for 300+ client base utilizing superior interpersonal skills and product knowledge. "
  • See the full list of client coordinator skills.

    Choose From 10+ Customizable Client Coordinator Resume templates

    Build a professional Client Coordinator resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your Client Coordinator resume.

    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume
    Client Coordinator Resume

    resume document icon

    Don't Have A Professional Resume?

    What Assistant Technology Coordinators Do

    Support Services Coordinators are responsible for leading the administrative and deployment of a staff team. Their duties include preparing presentation documents, preparing and processing expense and budget reports, answering phone and emails, and arranging meetings. They also provide direction in the learning and development needs of staff. A Support Service Coordinator will work to ensure quality assurance is met within services and ensure the inclusion and support of employees within an organization.

    We looked at the average client coordinator annual salary and compared it with the average of an assistant technology coordinator. Generally speaking, assistant technology coordinators receive $594 lower pay than client coordinators per year.

    While their salaries may differ, one common ground between client coordinators and assistant technology coordinators are a few of the skills required in each craft. In both careers, employees bring forth skills like powerpoint, front desk, and telephone calls.

    As far as similarities go, this is where it ends because a client coordinator responsibility requires skills such as "customer service," "patients," "crm," and "data entry." Whereas a assistant technology coordinator is skilled in "cpr," "crisis intervention," "educational programs," and "community resources." So if you're looking for what truly separates the two careers, you've found it.

    Assistant technology coordinators receive the highest salaries in the government industry coming in with an average yearly salary of $40,524. But client coordinators are paid more in the technology industry with an average salary of $47,602.

    The education levels that assistant technology coordinators earn is a bit different than that of client coordinators. In particular, assistant technology coordinators are 2.8% more likely to graduate with a Master's Degree than a client coordinator. Additionally, they're 0.7% more likely to earn a Doctoral Degree.

    What Are The Duties Of a Support Services Coordinator?

    An Administrative Coordinator oversees the line of communication and schedules within a company, ensuring that every necessary information is delivered and conveyed. An administrative coordinator's responsibilities include responding to inquiries and requests from workforce personnel or client, managing calls and correspondence, maintaining and rotating various forms of documentation, and designing or improving systems that would help the company's operating procedures. Furthermore, it is also essential for an Administrative Coordinator to evaluate the methods and progress, continuity of workflow, and resolve issues as needed within the company.

    The next role we're going to look at is the support services coordinator profession. Typically, this position earns a lower pay. In fact, they earn a $916 lower salary than client coordinators per year.

    A similarity between the two careers of client coordinators and support services coordinators are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "customer service," "patients," and "powerpoint. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, client coordinator responsibilities are more likely to require skills like "crm," "excellent organizational," "project management," and "client facing." Meanwhile, a support services coordinator might be skilled in areas such as "support services," "social work," "basic math," and "windows." These differences highlight just how different the day-to-day in each role looks.

    It's been discovered that support services coordinators earn lower salaries compared to client coordinators, but we wanted to find out where support services coordinators earned the most pay. The answer? The government industry. The average salary in the industry is $48,629. Additionally, client coordinators earn the highest paychecks in the technology with an average salary of $47,602.

    When it comes to the differences in education between the two professions, support services coordinators tend to reach higher levels of education than client coordinators. In fact, they're 6.4% more likely to graduate with a Master's Degree and 0.7% more likely to earn a Doctoral Degree.

    How an Administrative Coordinator Compares

    A business development coordinator specializes in devising strategies to identify and develop new sales and marketing opportunities, ensuring profitable growth and a strong client base. Their responsibilities revolve around gathering data, conducting research and analysis, organizing conferences and other events, maintaining records and data, and disseminating information such as proposals, memos, instructional documents, and more. There are also instances when a business development coordinator must liaise with clients and external agencies, even respond to calls and correspondence from customers.

    The administrative coordinator profession generally makes a higher amount of money when compared to the average salary of client coordinators. The difference in salaries is administrative coordinators making $243 higher than client coordinators.

    By looking over several client coordinators and administrative coordinators resumes, we found that both roles utilize similar skills, such as "customer service," "patients," and "powerpoint." But beyond that the careers look very different.

    Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from client coordinator resumes include skills like "crm," "project management," "client facing," and "client relations," whereas an administrative coordinator might be skilled in "provides administrative support," "payroll," "office procedures," and "office equipment. "

    Additionally, administrative coordinators earn a higher salary in the government industry compared to other industries. In this industry, they receive an average salary of $43,324. Additionally, client coordinators earn an average salary of $47,602 in the technology industry.

    Administrative coordinators are known to earn similar educational levels when compared to client coordinators. Additionally, they're 1.9% more likely to graduate with a Master's Degree, and 0.3% more likely to earn a Doctoral Degree.

    Description Of a Business Development Coordinator

    Now, we'll look at business development coordinators, who generally average a higher pay when compared to client coordinators annual salary. In fact, the difference is about $18,006 per year.

    While both client coordinators and business development coordinators complete day-to-day tasks using similar skills like customer service, patients, and powerpoint, the two careers also vary in other skills.

    While some skills are shared by these professions, there are some differences to note. "data entry," "excellent organizational," "client facing," and "coordinators" are skills that have shown up on client coordinators resumes. Additionally, business development coordinator uses skills like excellent interpersonal, real estate, strong customer service, and salesforce on their resumes.

    Now, let's take a closer look at the financials in each career. The professional industry tends to pay more for business development coordinators with an average of $66,679. While the highest client coordinator annual salary comes from the technology industry.

    The average resume of business development coordinators showed that they earn similar levels of education to client coordinators. So much so that the likelihood of them earning a Master's Degree is 3.4% more. Additionally, they're more likely to earn a Doctoral Degree by 0.3%.