How To Become A Client Delivery Manager: What It Is and Career Path

What is a client delivery manager and how to become one

Updated January 8, 2025

3 min read

Client delivery managers support large business enterprises and corporations by engaging with clients and ensuring the delivery of services. The main function of this job position is to provide high-class customer service at a very cost-effective means for both the company and client. Client delivery managers can be found at the client's operations centers teaching them about new software or technology. It is their job to determine the needs of the customers and supervise the delivery. You may be required to manage the station service and ensure quality performance by analyzing key performance indicators and implementing strategies and procedures to improve performance and boost productivity.

A client delivery manager must have amazing interpersonal relationship skills and great communication skills as you will be required to interact with a wide range of clients. The minimum educational qualification required is usually a bachelor's degree in a related field. You could earn up to $106,000 annually and $51.20 per hour.

ScoreClient Delivery ManagerUS Average

Salary

7.1

Avg. Salary $90,787

Avg. Salary $59,228

Stability level

8.6

Growth rate 16%

Growth rate 0.3%

Diversity

1.7

Race

American Indian and Alaska Native 0.21%

Asian 12.83%

Black or African American 6.70%

Hispanic or Latino 10.06%

Unknown 5.20%

White 65.01%

Gender

female 40.00%

male 60.00%

Age - 47

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 47

Stress level

8.6

Stress level is very high

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

6.1

Work life balance is fair

6.4 - fair

Key steps to become a client delivery manager

Explore client delivery manager education requirements

Most common client delivery manager degrees

Bachelor's

77.0 %

Master's

11.3 %

Associate

9.1 %

Start to develop specific client delivery manager skills

Skills	Percentages
Client Facing	14.45%
Project Management	9.06%
Client Satisfaction	6.59%
HR	6.42%
Customer Satisfaction	6.27%

Complete relevant client delivery manager training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New client delivery managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client delivery manager based on U.S. Bureau of Labor Statistics data and data from real client delivery manager resumes.

Research client delivery manager duties and responsibilities

Manage client and internal reports base on client specific SLA's, etc., and other determine criteria.
Lead software development, process re-engineering and technical architecture implementations to advance project capabilities and overall performance.
Team are responsible for delivering all application and infrastructure support for the assembly center.
Participate in contract review and approval, as well as, RFP input and coordination.

Apply for client delivery manager jobs

Now it's time to start searching for a client delivery manager job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

What is a client delivery manager and how to become one

Client delivery manager career paths