Client delivery managers support large business enterprises and corporations by engaging with clients and ensuring the delivery of services. The main function of this job position is to provide high-class customer service at a very cost-effective means for both the company and client. Client delivery managers can be found at the client's operations centers teaching them about new software or technology. It is their job to determine the needs of the customers and supervise the delivery. You may be required to manage the station service and ensure quality performance by analyzing key performance indicators and implementing strategies and procedures to improve performance and boost productivity.
A client delivery manager must have amazing interpersonal relationship skills and great communication skills as you will be required to interact with a wide range of clients. The minimum educational qualification required is usually a bachelor's degree in a related field. You could earn up to $106,000 annually and $51.20 per hour.
There is more than meets the eye when it comes to being a client delivery manager. For example, did you know that they make an average of $51.2 an hour? That's $106,490 a year!
Between 2018 and 2028, the career is expected to grow 11% and produce 46,800 job opportunities across the U.S.
There are certain skills that many client delivery managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed business skills, organizational skills and analytical skills.
When it comes to the most important skills required to be a client delivery manager, we found that a lot of resumes listed 13.9% of client delivery managers included project management, while 8.6% of resumes included client service, and 7.4% of resumes included customer service. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client delivery manager job title. But what industry to start with? Most client delivery managers actually find jobs in the technology and professional industries.
If you're interested in becoming a client delivery manager, one of the first things to consider is how much education you need. We've determined that 72.1% of client delivery managers have a bachelor's degree. In terms of higher education levels, we found that 10.7% of client delivery managers have master's degrees. Even though most client delivery managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a client delivery manager. When we researched the most common majors for a client delivery manager, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on client delivery manager resumes include associate degree degrees or diploma degrees.
You may find that experience in other jobs will help you become a client delivery manager. In fact, many client delivery manager jobs require experience in a role such as project manager. Meanwhile, many client delivery managers also have previous career experience in roles such as account executive or senior project manager.