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Client development manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Jonathan Byers,

James Wilkerson Ph.D.

Below we've compiled a list of the most critical client development manager skills. We ranked the top skills for client development managers based on the percentage of resumes they appeared on. For example, 9.4% of client development manager resumes contained c++ as a skill. Continue reading to find out what skills a client development manager needs to be successful in the workplace.

15 client development manager skills for your resume and career

1. C++

C++ is a general-purpose programming language that is used to create high-performing applications. It was invented as an extension to the C language. C++ lets the programmer have a high level of domination over memory and system resources. C++ is an object-oriented language that helps you implement real-time issues based on different data functions

Here's how client development managers use c++:

Major technologies on the Internet Explorer side were C++, ATL, WTL and Win32.

2. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how client development managers use account management:

Received Quarterly Awards, as a result of exemplary account management, thorough product knowledge and sound sales techniques.
Lead all aspects of Account Management, Sales and Business System consulting for fortune 500 accounts.

3. PowerPoint

Here's how client development managers use powerpoint:

Created custom presentations, proposals, and RFP responses in PowerPoint and MS Word.
Worked with Microsoft Word, Excel, Powerpoint, Outlook, Publisher, Goldmine, and Crystal Reports.

4. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how client development managers use crm:

Selected and implemented new CRM database management system with accounting package.
Build and execute annual CRM marketing plans to ensure long term client marketing goals are achieved.

5. Database

A database is a collection of data and information which makes it easy to view, access, and manage. Databases save a lot of time and can store huge amounts of data. Databases make sorting data easier and stores it in certain fields which narrows the searching criteria. A database usually contains tables, graphs, and columns to display data.

Here's how client development managers use database:

Designed overall systems requirements and populated new DB2 Database.
Access, update, create, move, and delete folders in the library structure in Client Letter Database Manager.

6. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how client development managers use business development:

Assisted business getting efforts with visits planning, participated in business development meetings, and conducted valuations research.
Provided a monthly report of business development activities to the local office Management Committee.

7. Marketing Campaigns

Here's how client development managers use marketing campaigns:

Delivered best practice techniques for managing online and mobile marketing campaigns.
Project Leader in development of direct mail marketing campaigns.

8. JavaScript

Here's how client development managers use javascript:

Designed, Developed and Implemented Web systems in ASP, JavaScript, VBScript, HTML, SQL, etc.
Used HTML, JavaScript and AJAX for developing Controls and web forms.

9. Customer Accounts

Here's how client development managers use customer accounts:

Produced a business survey for 55 assigned customer accounts to initiate and maintain favorable relationship with clients.
Handled escalated credit inquiries and decisions for new and existing customer accounts.

10. Client Relations

Here's how client development managers use client relations:

Strengthen client relations, offering alternative products based on customer financial and consumption preference needs.
Established and maintained strong client relationships by providing consultative support on commercial card program optimization.

11. Salesforce

Salesforce is an American cloud-based software company based in San Francisco, California. This company provides customer relationship management services that enable the customers to be closer to the company. It gives the company detailed information about each customer, including marketing, sales, commerce, and services. Salesforce also helps market a product to attract more buyers, and helps win more customers by targeting the right audience.

Here's how client development managers use salesforce:

Tracked all new contacts and new marketing opportunities in Salesforce.
Pioneered the use of Salesforce.com.

12. Client Facing

Here's how client development managers use client facing:

Served as a client facing representative and handled the on-boarding process for new clients.
Traveled both internationally and domestically in support of the Accredited Training program and client facing on site business development dealings.

13. Brand Marketing

Here's how client development managers use brand marketing:

Helped develop brand marketing for Fleet Feet Sports.

14. Sales Presentations

Here's how client development managers use sales presentations:

Created sales presentations developed marketing plans and materials.
Delivered compelling sales presentations in person and online.

15. Direct Reports

Here's how client development managers use direct reports:

Led and coached direct reports effectively through strategic planning, exceeding team budget expectations by 200%.
Managed staff of 16 direct reports.

What skills help Client Development Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on client development manager resumes?

Jonathan Byers

Assistant Director, Virginia Polytechnic Institute and State University

- Professional skills related to career development competencies such as strong oral & written communication, teamwork & collaboration, leadership, problem-solving ability & creativity, and professional integrity, but we recommend that applicants do not just list these skills. They should provide evidence of how they have used them in their work experience, volunteer experience, academic experience, etc.
-The ability to use technology effectively to solve problems or improve collaboration; this could relate to social media management, computer hardware or software skills, proficiency with general programs like Microsoft Office Suite (also being able to demonstrate the use of these skills in various experiences).
-With diversity, equity, and inclusion becoming more important in 2020, the ability to appreciate different points of view, accept and appreciate different cultural backgrounds & types of identities, and increased awareness of one's own cultural biases and assumptions can also be important to market on a resume.

What soft skills should all client development managers possess?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Verbal skills (both speaking and writing), negotiation skills, unfailing honesty, ability to empathize with clients' wants, and teamwork skills suitable for working collaboratively with sales and operations staff.

What hard/technical skills are most important for client development managers?

James Wilkerson Ph.D.

Business Program Coordinator, Project and Supply Chain Management Program Coordinator, The Pennsylvania State University

Spreadsheet (Excel) skills (including graph production from data), basic statistical knowledge, and online information search skills.

What client development manager skills would you recommend for someone trying to advance their career?

Kaustav Misra Ph.D.

Associate Dean, Central Connecticut State University

This pandemic taught us many things and one important thing that we have an efficiency gap.

The way of doing business will be much more technology orientated. Hence graduates should be ready to unskill and upskill their credentials. This time it is necessary to forget the old way of doing business and learn new skills to get a job or stay in a current job. Soft skills have become much more important than before, but a different soft skill set would be essential to interact with future market participants. Thus, a gap year should be utilized to unskill-upskill and enhance relevant credentials by getting into short-long term programs, training, and workshops would be highly recommended.

What type of skills will young client development managers need?

Dr. Vallari Chandna

Chair and Associate Professor, University of Wisconsin - Green Bay

Critically, for all graduates, expertise or interests, in sustainability will be important. The reason behind this is the shift in looking at sustainability holistically and not just as something one-person does. This would also give an edge to those with degrees, specifically in sustainability. Graduates with degrees related to sustainability will often be asked to oversee or manage these across-the-board sustainability endeavors. Also, soft skills are highly desired. The ability to be better at time management, work in teams, and have a strong work ethic, will be more desirable. These are all interconnected with remote work as well. Employees who "thrived" in the pandemic were those able to manage their work-life balance, work remotely in teams, all the while performing well. The skills are thus "transferable" to both modalities of work in this way.

Do you want to know more?

List of client development manager skills to add to your resume

The most important skills for a client development manager resume and required skills for a client development manager to have include:

C++
Account Management
PowerPoint
CRM
Database
Business Development
Marketing Campaigns
JavaScript
Customer Accounts
Client Relations
Salesforce
Client Facing
Brand Marketing
Sales Presentations

Direct Reports
Client Retention
Financial Services
Saas
Sales Process
Java
HTML
Trade Shows
UI
Digital Marketing
ROI
C-Level
Lead Generation
SQL Server

C-Suite
Market Research
Client Satisfaction
Debugging
Cold Calls
Enterprise Sales
XML
Healthcare
RFP
CPG
Test Cases
SEO
Windows

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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