How To Become A Client Executive: What It Is and Career Path

What is a client executive and how to become one

Updated January 8, 2025

4 min read

Quoted expert

Annemarie Franczyk

A client executive acts as a liaison between external customers and internal departments for their organization. They interact with clients through various means and modes, as well as interact with other employees to resolve customer concerns. They also perform situation analysis to make informed decisions that benefit their client and company and work with other executives to reach all organization objectives.

As a client executive, your tasks will include working with clients to support new business opportunities, client service, and sales programs. Furthermore, you will be responsible for establishing goals, analyzing growth, and providing accurate progress reports, forecasts, etc. Ensuring company-wide consistency in client service and sales procedures and utilizing product solutions and marketing teams to refine service offerings will also be an important part of your duty.

A high school diploma or a GED is the minimum qualification for the position. However, a bachelor's degree in marketing may prove more beneficial. Furthermore, experience in a customer service environment is essential. The average salary for this position is $86,154 per annum. That amounts to an average hourly salary of $23.01 for a traditional workweek. However, you may be required to work flexible hours.

What general advice would you give to a client executive?

Annemarie Franczyk

Associate Professor, Buffalo State College

Never settle and never settle down. Both notions suggest dropping where you are and staying put and being hopelessly stuck. When you're hopelessly stuck, you're not learning, growing and advancing. Always look for the next opportunity to do something interesting. Take chances. If you do, you will have a lifetime of no regrets.

ScoreClient ExecutiveUS Average

Salary

8.4

Avg. Salary $132,046

Avg. Salary $59,228

Stability level

6.4

Growth rate 5%

Growth rate 0.3%

Diversity

2.7

Race

American Indian and Alaska Native 0.24%

Asian 4.07%

Black or African American 3.24%

Hispanic or Latino 9.82%

Unknown 4.41%

White 78.23%

Gender

female 36.32%

male 63.68%

Age - 46

Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46

Stress level

6.4

Stress level is manageable

7.1 - high

Complexity level

8.7

Complexity level is advanced

7 - challenging

Work life balance

4.4

Work life balance is poor

6.4 - fair

Key steps to become a client executive

Explore client executive education requirements

Most common client executive degrees

Bachelor's

78.5 %

Master's

12.0 %

Associate

6.0 %

Start to develop specific client executive skills

Skills	Percentages
Cloud	7.12%
Customer Service	6.04%
Customer Satisfaction	5.34%
Account Management	5.22%
Client Relationships	4.62%

Complete relevant client executive training and internships

Accountants spend an average of 6-12 months on post-employment, on-the-job training. New client executives learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a client executive based on U.S. Bureau of Labor Statistics data and data from real client executive resumes.

Research client executive duties and responsibilities

Assist sales team by cold calling and bringing in new leads and inputting data into Salesforce.
Utilize meetings and various opportunities to manage NetSuite CRM, building pipelines and providing insight into existing campaigns/revenue.
Manage inbound client requests on sustain development of an enterprise SaaS analytics reporting suite.
Analyze data, and report on KPIs and trends.

Get client executive experience

Generally, it takes 6-8 years to become a client executive. The most common roles before becoming a client executive include account executive, account manager team lead and sales representative.

Prepare your client executive resume

When your background is strong enough, you can start writing your client executive resume.

You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a client executive resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

Choose from 10+ customizable client executive resume templates

Build a professional client executive resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your client executive resume.

Apply for client executive jobs

Now it's time to start searching for a client executive job. Consider the tips below for a successful job search:

Browse job boards for relevant postings
Consult your professional network
Reach out to companies you're interested in working for directly
Watch out for job scams

How do client executives rate their job?

-/5

5 stars

4 stars

3 stars

2 stars

1 star

Client executive reviews

A zippia user wrote a review on Sep 2021

Cons

Juggling multiple tasks and projects was always a constant struggle. I also felt very frustrated at times working with third party vendors and consultants remotely.

A zippia user wrote a review on May 2019