A client executive acts as a liaison between external customers and internal departments for their organization. They interact with clients through various means and modes, as well as interact with other employees to resolve customer concerns. They also perform situation analysis to make informed decisions that benefit their client and company and work with other executives to reach all organization objectives.
As a client executive, your tasks will include working with clients to support new business opportunities, client service, and sales programs. Furthermore, you will be responsible for establishing goals, analyzing growth, and providing accurate progress reports, forecasts, etc. Ensuring company-wide consistency in client service and sales procedures and utilizing product solutions and marketing teams to refine service offerings will also be an important part of your duty.
A high school diploma or a GED is the minimum qualification for the position. However, a bachelor's degree in marketing may prove more beneficial. Furthermore, experience in a customer service environment is essential. The average salary for this position is $86,154 per annum. That amounts to an average hourly salary of $23.01 for a traditional workweek. However, you may be required to work flexible hours.
There is more than meets the eye when it comes to being a client executive. For example, did you know that they make an average of $55.97 an hour? That's $116,420 a year!
Between 2018 and 2028, the career is expected to grow 5% and produce 20,600 job opportunities across the U.S.
There are certain skills that many client executives have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed customer-service skills, leadership skills and analytical skills.
When it comes to the most important skills required to be a client executive, we found that a lot of resumes listed 10.1% of client executives included customer service, while 6.0% of resumes included cloud, and 4.8% of resumes included business development. Hard skills like these are helpful to have when it comes to performing essential job responsibilities.
When it comes to searching for a job, many search for a key term or phrase. Instead, it might be more helpful to search by industry, as you might be missing jobs that you never thought about in industries that you didn't even think offered positions related to the client executive job title. But what industry to start with? Most client executives actually find jobs in the technology and professional industries.
If you're interested in becoming a client executive, one of the first things to consider is how much education you need. We've determined that 61.8% of client executives have a bachelor's degree. In terms of higher education levels, we found that 24.3% of client executives have master's degrees. Even though most client executives have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a client executive. When we researched the most common majors for a client executive, we found that they most commonly earn bachelor's degree degrees or master's degree degrees. Other degrees that we often see on client executive resumes include associate degree degrees or high school diploma degrees.
You may find that experience in other jobs will help you become a client executive. In fact, many client executive jobs require experience in a role such as account executive. Meanwhile, many client executives also have previous career experience in roles such as account manager or sales representative.