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Client executive skills for your resume and career

Updated January 8, 2025

6 min read

Quoted experts

Todd Lee Goen,

Eric Bostwick Ph.D.

Below we've compiled a list of the most critical client executive skills. We ranked the top skills for client executives based on the percentage of resumes they appeared on. For example, 7.1% of client executive resumes contained cloud as a skill. Continue reading to find out what skills a client executive needs to be successful in the workplace.

15 client executive skills for your resume and career

1. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how client executives use cloud:

Managed vendor bake off and evaluation of converged Infrastructures, monitoring and cloud orchestration tools.
Trained new hires on cloud and determined their readiness to start selling services to businesses.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how client executives use customer service:

Delivered sales of technology products, business development, account management and customer service for Government and Education accounts.
Provided daily support to plan administrators to ensure high quality customer service and relationship management.

3. Customer Satisfaction

Here's how client executives use customer satisfaction:

Assured superior service delivery and customer satisfaction using extensive process knowledge, health and human services software product expertise.
Provided strategic direction to infrastructure and application delivery managers to ensure customer satisfaction and service level agreements were exceeded.

4. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how client executives use account management:

Gained experience in client acquisition and account management while facilitating sales growth and daily business operations.
Facilitated new internal business plans and procedures to improve client account management.

5. Client Relationships

Here's how client executives use client relationships:

Leveraged and networked with leadership and key field positions to increase knowledge of customers business resulting in enhanced client relationships.
Managed client relationships and expectations and actively pursued account penetration opportunities to consistently exceed sales revenue and retention objectives.

6. C-Suite

C-suite alludes to the leader level chiefs inside an organization. Regular c-suite heads incorporate (CEO), (CFO), head working official (COO), and boss data official (CIO).

Here's how client executives use c-suite:

Developed and managed relationships with C-suite level executives and various other stakeholders to create viable business solutions and drive revenue.
Established and maintained strong working relationships with internal and external C-Suite Executives.

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7. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how client executives use healthcare:

Managed all sales activities and served as the single point of contact for a number of HealthCare and Finance Enterprise accounts.
Advanced technology integrator to large healthcare systems.

8. Infrastructure

Infrastructure includes the organizational and physical structures needed to run an area or a society smoothly. It is a group of basic facilities required for any society or firm to run sustainably and efficiently. The infrastructural system is a high investing area and helps majorly in flourishing the economy and prosperity of a country. It is an underlying system needed for ensuring the safety and comfort of the public and to run a country smoothly. All the tasks needed to be performed for a flourishing economy and a happy and healthy public are included in infrastructure.

Here's how client executives use infrastructure:

Strengthened key customer relationships through senior level conversations leading to a new infrastructure solution providing more flexibility and a future platform.
Integrated operating model to span both Applications and Mainframe Infrastructure services providing Xerox an end-to-end business oriented model.

9. Professional Services

Professional service is a type of service wherein they offer medium to high rates because of their work. It consists of lawyers, accountants, architects, engineers, consultants, and financial advisers. Usually, they offer knowledge base skills depending on the need of the client. Also, professional services give way to leverage their capabilities in the form of providing professional services.

Here's how client executives use professional services:

Designed and implemented resource sharing between Support and Professional Services.
Top office producer 2 quarters increasing professional services to call centers.

10. VMware

Here's how client executives use vmware:

Saw through the long process of executing Advanced Solution Deals, such as VMware and Managed Print opportunities.
Trained and/or certified to sell Cisco, EMC, HP, IBM, NetApp, Sun, Hitachi, and VMWare.

11. Client Satisfaction

Here's how client executives use client satisfaction:

Developed strategic client relations and managed expectations per contract for health & welfare benefit client satisfaction.
Coordinated and integrated development and delivery of client support, optimizing client satisfaction and company productivity.

12. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how client executives use crm:

Provided value added recommendations to the senior management for strategic CRM implementation by analyzing the business requirements and current market trends.
Assisted in initial implementation of Microsoft Dynamics CRM.

13. Technology Solutions

Here's how client executives use technology solutions:

Led technical teams in developing and implementing information technology solutions to the Judicial and Executive branches of government.
Provide overall management and leadership to a portfolio of accounts delivering marketing and technology solutions to a range of clients.

14. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how client executives use business development:

Established and developed strategic alliances within territory accounts, with a focus on new business development.
Created and executed marketing strategies and sales programs while leveraging new business development and client retention.

15. Sales Process

Here's how client executives use sales process:

Collaborated with clients and business units, managing entire sales process and negotiating master customer agreements.
Championed start of new sales process with Intel, Adobe, Opus Bank and Farmers Insurance.

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What skills help Client Executives find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What technical skills for a client executive stand out to employers?

Todd Lee Goen

Instructor & Internship Director, Christopher Newport University

Technical skills are often industry and/or position specific. Applicants should highlight any technical skills related to the position advertisement and those that add value to the position/organization. Most importantly, requirements for technical skills change with time and technological advances. This means employers value workers capable of adapting to change and continually improving and acquiring new technical skills. Thus, it's usually more important to demonstrate you are capable of learning and developing technical skills than it is to have a specific skill set upon hire (although this is not true for some positions/industries).
That said, technical skills related to online presentations, virtual meetings, virtual networking, remote working and the like are hot commodities right now. While most organizations were in the process of adopting many of these technologies and ways of doing business pre-pandemic, the pandemic accelerated the process. Organizations are making it work, but they often don't know best practices or the most efficient means of working in the largely virtual, pandemic environment. Post-pandemic, many of the remote/virtual changes the pandemic brought will stay in some form. Technical skills that support this type of workplace will make applicants stand out to many employers because they need/want to do virtual/remote business better.

What soft skills should all client executives possess?

Eric Bostwick Ph.D.

Professor of Accounting, The University of West Florida

Similar to the answer above, oral and written communication skills have been important for a number of years, but in our current environment, these skills have become much more important. Our ability to pick up on the context surrounding email messages is reduced since we have fewer in-person interactions, and even our virtual meetings eliminate much of the body language that we use--both consciously and unconsciously--to interpret what other people mean by what they say. Thus, candidates will stand out when they can clearly articulate their thoughts in both written form, via email or chat, and in oral form, via the ubiquitous "Brady Bunch" layout on their coworkers' computer screens.

Do you want to know more?

List of client executive skills to add to your resume

The most important skills for a client executive resume and required skills for a client executive to have include:

Cloud
Customer Service
Customer Satisfaction
Account Management
Client Relationships
C-Suite
Healthcare
Infrastructure
Professional Services
VMware
Client Satisfaction
CRM
Technology Solutions
Business Development
Sales Process

Analytics
Business Plan
Client Facing
Project Management
Cross-Selling
Virtualization
Pre Sales
Excellent Client
HR
Service Delivery
Compassion
Gross Profit
Client Management
Lead Generation
Revenue Growth

ROI
ERP
Sales Quota
Business Objectives
Strategic Direction
Business Process
C-Level
Shared Services
CIO
Saas
Client Expectations
IP
Client Retention
Technical Support
Business Relationships

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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