A client liaison almost functions exactly like a customer representative, only that they function in a more formal setting. The client liaison sees to the complete satisfaction of the client by ensuring all their needs are catered to and all complaints attended to. You are required to plan and schedule regular meetings with clients. Some of your major activities include preparing and distributing detailed work reports to clients, taking feedback reports from clients to your supervisor, and auditing client liaison active accounts. You might also be required to make recommendations based on your feedback report from clients. You will see to the implementation of the recommendations and ensure that the customer is satisfied with the resolution.
Great client service, ability to maintain a high client retention rate, human resources management, great interpersonal skills, and excellent communication skills all make a good client liaison. The average client liaison earns about $39,000 annually, which is about $18 per hour. The most commonly required education requirement is a bachelor's degree.
How to Become a Client Liaison
What is a Client Liaison
There is more than meets the eye when it comes to being a Client Liaison. For example, did you know that they make an average of $20.05 an hour? That's $41,702 a year!
Between 2018 and 2028, the career is expected to grow -2% and produce -51,600 job opportunities across the U.S.
What Does a Client Liaison Do
There are certain skills that many Client Liaisons have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Computer skills, Customer-service skills and Listening skills.
How To Become a Client Liaison
If you're interested in becoming a Client Liaison, one of the first things to consider is how much education you need. We've determined that 63.1% of Client Liaisons have a bachelor's degree. In terms of higher education levels, we found that 7.5% of Client Liaisons have master's degrees. Even though most Client Liaisons have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become a Client Liaison. When we researched the most common majors for a Client Liaison, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Client Liaison resumes include Master's Degree degrees or High School Diploma degrees.
You may find that experience in other jobs will help you become a Client Liaison. In fact, many Client Liaison jobs require experience in a role such as Customer Service Representative. Meanwhile, many Client Liaisons also have previous career experience in roles such as Administrative Assistant or Internship.
What is the right job for my career path?
Tell us your goals and we'll match you with the right jobs to get there.
And if you’re looking for a job, here are the five top employers hiring now:
Client Liaison Career Paths
In addition to switching up your job search, it might prove helpful to look at a career path for your specific job. Now, what's a career path you ask? Well, it's practically a map that shows how you might advance from one job title to another. Our career paths are especially detailed with salary changes. So, for example, if you started out with the role of Account Executive you might progress to a role such as Account Manager eventually. Later on in your career, you could end up with the title Senior Account Manager.
Client Liaison Jobs You Might Like
What is the right job for my career path?
Tell us your goals and we'll match you with the rights job to get there.
Average Salary for a Client Liaison
Calculate your salary
Use Zippia's Salary Calculator to see how your pay matches up.
5 Client Liaison Resume Examples
Build a professional client liaison resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 5+ resume templates to create your client liaison resume.
 |
Jordan Ford Client Liaison |
 |
 |
Jordan Ford Client Liaison Experience Client Liaison2018 - Present Vanguard Group•Scottsdale, AZ
Client Associate2008 - 2018 Morgan Stanley•Sacramento, CA
Vault Teller2006 - 2008 Wells Fargo•San Francisco, CA
Skills Client ServiceNew TellersOperational SupportBank ProductsTravelers ChecksClient ContactStatus UpdatesTravel ArrangementsBusiness ClientsDaily Transactions Education High School Diploma 2006 - 2006 |
 |
Learn How To Write a Client Liaison Resume
At Zippia, we went through countless Client Liaison resumes and compiled some information about how to optimize them. Here are some suggestions based on what we found, divided by the individual sections of the resume itself.
View Client Liaison Resume Examples And TemplatesAnd if you’re looking for a job, here are the five top employers hiring now:
Choose From 10+ Customizable Client Liaison Resume templates
Zippia allows you to choose from different easy-to-use Client Liaison templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Client Liaison resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
Find the best Client Liaison job for you
Client Liaison Jobs You Might Like
- High Paying Client Liaison Jobs - $67K and Up
- Entry Level Client Liaison Jobs
- Part Time Client Liaison Jobs
- Actively Hiring
- No Degree Client Liaison Jobs
Online Courses For Client Liaison That You May Like
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...
Learn the audit process from planning to audit report form a Certified Public Accountant (CPA)...
Learn how to effectively manage, retain and grow clients...
Top Skills For a Client Liaison
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 8.9% of Client Liaisons listed Client Service on their resume, but soft skills such as Computer skills and Customer-service skills are important as well.
Best States For a Client Liaison
Some places are better than others when it comes to starting a career as a Client Liaison. The best states for people in this position are New York, New Jersey, Connecticut, and Delaware. Client Liaisons make the most in New York with an average salary of $75,169. Whereas in New Jersey and Connecticut, they would average $71,295 and $65,580, respectively. While Client Liaisons would only make an average of $59,376 in Delaware, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
1. New York
$75,169
Avg. Salary
2. District of Columbia
$68,924
Avg. Salary
3. Connecticut
$65,580
Avg. Salary