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Become A Client Manager

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Working As A Client Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $91,000

    Average Salary

What Does A Client Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Client Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Do you work as a Client Manager?

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Client Manager Jobs

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Help others decide if this is a good career for them

Average Length of Employment
Client Executive 3.3 years
Client Manager 3.0 years
Client Partner 2.7 years
Top Careers Before Client Manager
Manager 6.2%
Internship 5.3%
Cashier 4.1%
Consultant 2.9%
Analyst 2.8%
Top Careers After Client Manager
Consultant 6.1%
Manager 6.0%
Director 4.2%
Owner 3.9%
Cashier 3.2%
Recruiter 3.0%

Do you work as a Client Manager?

Client Manager Demographics

Gender

Female

47.6%

Male

42.9%

Unknown

9.5%
Ethnicity

White

61.2%

Hispanic or Latino

14.6%

Black or African American

11.2%

Asian

9.3%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

41.6%

French

11.2%

Mandarin

7.2%

Chinese

6.0%

German

5.6%

Russian

3.6%

Italian

3.2%

Korean

2.4%

Carrier

2.4%

Cantonese

2.4%

Portuguese

2.0%

Arabic

2.0%

Vietnamese

1.6%

Ukrainian

1.6%

Japanese

1.6%

Swedish

1.2%

Dutch

1.2%

Hebrew

1.2%

Croatian

1.2%

Hindi

0.8%
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Client Manager Education

Schools

University of Phoenix

21.5%

New York University

5.4%

Pennsylvania State University

5.4%

Georgia State University

4.8%

DePaul University

4.8%

Ohio State University

4.6%

University of Florida

4.6%

Northeastern University

4.6%

Arizona State University

4.2%

University of South Florida

4.0%

Florida State University

4.0%

Strayer University

4.0%

George Washington University

3.8%

University of Connecticut

3.8%

University of North Texas

3.5%

Michigan State University

3.5%

University of Maryland - College Park

3.5%

University of North Carolina at Charlotte

3.5%

University of Georgia

3.3%

Kaplan University

3.3%
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Majors

Business

34.1%

Marketing

8.9%

Finance

8.0%

Management

5.6%

Communication

5.4%

Accounting

4.8%

Psychology

4.6%

Economics

3.1%

Political Science

2.8%

Health Care Administration

2.8%

English

2.7%

Human Resources Management

2.7%

Computer Science

2.5%

Law

2.1%

Criminal Justice

1.9%

Project Management

1.8%

Computer Information Systems

1.7%

Public Relations

1.6%

Liberal Arts

1.5%

General Studies

1.5%
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Degrees

Bachelors

48.0%

Masters

23.2%

Other

16.0%

Associate

6.1%

Certificate

3.3%

Doctorate

2.3%

Diploma

0.8%

License

0.4%
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Job type you want
Full Time
Part Time
Internship
Temporary
Average Yearly Salary
$91,000
View Detailed Salary Report
$56,000
Min 10%
$91,000
Median 50%
$91,000
Median 50%
$91,000
Median 50%
$91,000
Median 50%
$91,000
Median 50%
$91,000
Median 50%
$91,000
Median 50%
$145,000
Max 90%
Best Paying Company
Citi
Highest Paying City
Seattle, WA
Highest Paying State
Alaska
Avg Experience Level
2.7 years
How much does a Client Manager make at top companies?
The national average salary for a Client Manager in the United States is $91,094 per year or $44 per hour. Those in the bottom 10 percent make under $56,000 a year, and the top 10 percent make over $145,000.

Real Client Manager Salaries

Job Title Company Location Start Date Salary
Client Manager Citigroup Global Markets Inc. New York, NY May 16, 2016 $250,000
Client Coverage Manager Standard Chartered Bank New York, NY Jun 02, 2015 $141,835
Global Client Manager Baker & McKenzie Global Services LLC Chicago, IL Apr 18, 2015 $138,990
MGR Client Shared Appl Bus Analysis Swiss Re America Holding Corporation Overland Park, KS Sep 18, 2015 $131,000
MGR Client Shared Appl Bus Analysis Swiss Re Management (Us) Corporation Overland Park, KS Dec 28, 2015 $131,000
Global Client Manager Baker & McKenzie Global Services LLC Chicago, IL Apr 01, 2013 $130,000
Global Client Manager Baker & McKenzie Global Services LLC Chicago, IL Mar 15, 2013 $130,000
Client Manager Citigroup Global Markets Inc. New York, NY Jul 06, 2015 $130,000
Manager, Client Analytics Edward Jones Saint Louis, MO Dec 17, 2015 $128,606
Manager, Client Analytics Edward D. Jones & Co. L.P. Saint Louis, MO Jun 12, 2015 $128,606
Client Onboarding Manager Bazaarvoice, Inc. Austin, TX Jan 27, 2016 $125,000 -
$135,000
Client Centricity Internal Manager PWC Strategy& (Us) Inc. New York, NY Sep 03, 2014 $125,000
Technical Client Manager Navisite, Inc. Andover, MA Oct 24, 2016 $121,800
Client Manager Hewlett Packard Enterprise Company Wylie, TX Sep 16, 2016 $121,680 -
$124,884
Client Coverage Manager Standard Chartered Bank Houston, TX Nov 05, 2014 $105,000
Client Manager (Marketing Specialist) Dunnhumby Inc. West Sacramento, CA Sep 21, 2016 $102,000 -
$114,000
Client Strategy Manager Pricewaterhousecoopers LLP Chicago, IL Jan 20, 2016 $102,000
Client Manager Flamingo Customer Experience Inc. San Francisco, CA Jan 08, 2016 $101,026 -
$119,642
Client Consulting Manager Visa U.S.A. Inc. Foster City, CA Jan 09, 2016 $100,800 -
$161,300
Client Strategy Manager Captify Technologies New York, NY Aug 22, 2016 $100,000
Client Manager Compete, Inc. Austin, TX Jul 16, 2015 $100,000
Client Manager Sports Media Advisors, LLC Los Angeles, CA Sep 28, 2014 $100,000
Client Manager Hewlett-Packard Company San Francisco, CA Dec 03, 2015 $89,378 -
$100,565
Client Manager Igate Technologies Inc. MD May 13, 2014 $89,000
Technical Client Manager Charter Communications, Inc. Andover, MA Aug 12, 2016 $88,067 -
$123,278
Retail Client Manager The Nielsen Company (Us), LLC Alpharetta, GA Sep 03, 2013 $88,000
Client Onboarding Manager Bazaarvoice, Inc. Austin, TX Feb 01, 2015 $88,000 -
$108,000
Client Manager Hewlett-Packard Company San Francisco, CA Jan 01, 2013 $87,566 -
$95,000
Technical Client Manager Navisite, Inc. Houston, TX May 30, 2014 $87,418
Client Manager Netsuite Inc. San Mateo, CA Sep 01, 2013 $85,000

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Top Skills for A Client Manager

  1. New Clients
  2. Customer Service
  3. Financial Statements
You can check out examples of real life uses of top skills on resumes here:
  • Worked closely with sales team in acquisition and initiation of new clients and projects, including product demonstrations.
  • Promoted to Client Manager for superior customer service and consistent account management.
  • Review multiple nonprofit agencies monthly financial statements for accuracy and provide feedback to accounting staff on necessary corrections.
  • Coordinated contract approval process among international cross-functional teams to ensure compliance with company/client requirements and expectations.
  • Developed/Implemented company policies, guidelines, instructions, and procedures for administrative and management requirements.

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Top 10 Best States for Client Managers

  1. Rhode Island
  2. Colorado
  3. California
  4. Texas
  5. New Jersey
  6. Virginia
  7. Delaware
  8. North Carolina
  9. New York
  10. Massachusetts
  • (139 jobs)
  • (1,003 jobs)
  • (4,848 jobs)
  • (3,158 jobs)
  • (1,029 jobs)
  • (1,192 jobs)
  • (95 jobs)
  • (1,089 jobs)
  • (2,242 jobs)
  • (1,181 jobs)

Top Client Manager Employers

Jobs From Top Client Manager Employers

Client Manager Videos

Intel® Retail Client Manager Overview

One day of the Client Manager

Career Advice on becoming a Client Services Manager by Richard D (Full Version)

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