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Become A Client Manager

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Working As A Client Manager

  • Selling or Influencing Others
  • Establishing and Maintaining Interpersonal Relationships
  • Communicating with Supervisors, Peers, or Subordinates
  • Getting Information
  • Communicating with Persons Outside Organization
  • Mostly Sitting

  • Stressful

  • $64,316

    Average Salary

What Does A Client Manager Do

Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.

Duties

Sales managers typically do the following:

  • Resolve customer complaints regarding sales and service
  • Prepare budgets and approve expenditures
  • Monitor customer preferences to determine the focus of sales efforts
  • Analyze sales statistics
  • Project sales and determine the profitability of products and services
  • Determine discount rates or special pricing plans
  • Develop plans to acquire new customers or clients through direct sales techniques, cold calling, and business-to-business marketing visits
  • Assign sales territories and set sales quotas
  • Plan and coordinate training programs for sales staff

Sales managers’ responsibilities vary with the size of their organizations. However, most sales managers direct the distribution of goods and services by assigning sales territories, setting sales goals, and establishing training programs for the organization’s sales representatives.

Some sales managers recruit, hire, and train new members of the sales staff. For more information about sales workers, see the profiles on retail sales workers and wholesale and manufacturing sales representatives.

Sales managers advise sales representatives on ways to improve their sales performance. In large multiproduct organizations, they oversee regional and local sales managers and their staffs.

Sales managers also stay in contact with dealers and distributors. They analyze sales statistics generated from their staff to determine the sales potential and inventory requirements of products and stores and to monitor customers' preferences.

Sales managers work closely with managers from other departments in the organization. For example, the marketing department identifies new customers that the sales department can target. The relationship between these two departments is critical to helping an organization expand its client base. Sales managers also work closely with research and design departments because they know customers’ preferences, and with warehousing departments because they know inventory needs.

The following are examples of types of sales managers:

Business to business (B2B) sales managers oversee sales from one business to another. These managers may work for a manufacturer selling to a wholesaler, or a wholesaler selling to a retailer. Examples of these workers include sales managers overseeing sales of software to business firms, and sales managers overseeing wholesale food sales to grocery stores.

Business to consumer (B2C) sales managers oversee direct sales between businesses and individual consumers. These managers typically work in retail settings. Examples of these workers include sales managers of automobile dealerships and department stores.

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How To Become A Client Manager

Most sales managers have a bachelor’s degree and work experience as a sales representative.

Education

Most sales managers have a bachelor’s degree, although some have a master’s degree. Educational requirements are less strict for job candidates who have significant work experience. Courses in business law, management, economics, accounting, finance, mathematics, marketing, and statistics are advantageous.

Work Experience in a Related Occupation

Work experience is typically required for someone to become a sales manager. The preferred duration varies, but employers usually seek candidates who have at least 1 to 5 years of experience in sales.

Sales managers typically enter the occupation from other sales and related occupations, such as sales representatives or purchasing agents. In small organizations, the number of sales manager positions often is limited, so advancement for sales workers usually comes slowly. In large organizations, promotion may occur more quickly.

Important Qualities

Analytical skills. Sales managers must collect and interpret complex data to target the most promising geographic areas and demographic groups, and determine the most effective sales strategies.

Communication skills. Sales managers need to work with colleagues and customers, so they must be able to communicate clearly.

Customer-service skills. When helping to make a sale, sales managers must listen and respond to the customer’s needs.

Leadership skills. Sales managers must be able to evaluate how their sales staff performs and must develop strategies for meeting sales goals.

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Client Manager jobs

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Average Length of Employment
Client Executive 3.4 years
Client Manager 3.0 years
Client Partner 2.6 years
Top Employers Before
Manager 5.9%
Internship 5.1%
Cashier 3.3%
Analyst 2.8%
Consultant 2.7%
Top Employers After
Consultant 6.1%
Director 5.1%
Manager 5.0%
Owner 3.6%

Client Manager Demographics

Gender

Female

51.5%

Male

45.1%

Unknown

3.4%
Ethnicity

White

77.7%

Asian

10.6%

Hispanic or Latino

9.1%

Unknown

1.8%

Black or African American

0.8%
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Languages Spoken

Spanish

36.2%

French

11.7%

Chinese

9.0%

Mandarin

8.5%

German

6.4%

Italian

3.7%

Korean

2.7%

Russian

2.7%

Japanese

2.7%

Arabic

2.1%

Vietnamese

1.6%

Dutch

1.6%

Ukrainian

1.6%

Croatian

1.6%

Carrier

1.6%

Portuguese

1.6%

Cantonese

1.6%

Swedish

1.1%

Gujarati

1.1%

Hindi

1.1%
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Client Manager Education

Schools

University of Phoenix

17.8%

DePaul University

7.0%

Georgia State University

5.2%

New York University

4.9%

Ohio State University

4.9%

University of North Texas

4.5%

George Washington University

4.5%

Michigan State University

4.5%

Strayer University

4.5%

Northeastern University

4.5%

Arizona State University

4.2%

University of South Florida

3.8%

George Mason University

3.8%

University of Florida

3.8%

University of North Carolina at Charlotte

3.8%

University of Georgia

3.8%

Liberty University

3.8%

Syracuse University

3.5%

University of Iowa

3.5%

Temple University

3.5%
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Majors

Business

32.1%

Marketing

10.2%

Finance

8.7%

Communication

6.3%

Management

5.7%

Psychology

5.2%

Accounting

4.1%

Political Science

3.3%

Economics

2.8%

Human Resources Management

2.7%

Health Care Administration

2.2%

English

2.1%

Project Management

2.1%

Criminal Justice

2.0%

Computer Science

1.9%

Law

1.9%

Liberal Arts

1.7%

History

1.7%

Computer Information Systems

1.7%

Biology

1.6%
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Degrees

Bachelors

46.2%

Masters

24.8%

Other

17.8%

Associate

4.7%

Certificate

3.3%

Doctorate

2.2%

Diploma

0.7%

License

0.3%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Client Manager Salaries

Job Title Company Location Start Date Salary
Client Manager Citigroup Global Markets Inc. New York, NY May 16, 2016 $250,000
Client Coverage Manager Standard Chartered Bank New York, NY Jun 02, 2015 $141,835
Global Client Manager Baker & McKenzie Global Services LLC Chicago, IL Apr 18, 2015 $138,990
MGR Client Shared Appl Bus Analysis Swiss Re Management (Us) Corporation Overland Park, KS Dec 28, 2015 $131,000
MGR Client Shared Appl Bus Analysis Swiss Re America Holding Corporation Overland Park, KS Sep 18, 2015 $131,000
Global Client Manager Baker & McKenzie Global Services LLC Chicago, IL Apr 01, 2013 $130,000
Global Client Manager Baker & McKenzie Global Services LLC Chicago, IL Mar 15, 2013 $130,000
Client Manager Citigroup Global Markets Inc. New York, NY Jul 06, 2015 $130,000
Manager, Client Analytics Edward Jones Saint Louis, MO Dec 17, 2015 $128,606
Manager, Client Analytics Edward D. Jones & Co. L.P. Saint Louis, MO Jun 12, 2015 $128,606
Client Centricity Internal Manager PWC Strategy& (Us) Inc. New York, NY Sep 03, 2014 $125,000
Client Onboarding Manager Bazaarvoice, Inc. Austin, TX Jan 27, 2016 $125,000 -
$135,000
Technical Client Manager Navisite, Inc. Andover, MA Oct 24, 2016 $121,800
Client Manager Hewlett Packard Enterprise Company Wylie, TX Sep 16, 2016 $121,680 -
$124,884
Client Coverage Manager Standard Chartered Bank Houston, TX Nov 05, 2014 $105,000
Client Strategy Manager Pricewaterhousecoopers LLP Chicago, IL Jan 20, 2016 $102,000
Client Manager (Marketing Specialist) Dunnhumby Inc. West Sacramento, CA Sep 21, 2016 $102,000 -
$114,000
Client Manager Flamingo Customer Experience Inc. San Francisco, CA Jan 08, 2016 $101,026 -
$119,642
Client Consulting Manager Visa U.S.A. Inc. Foster City, CA Jan 09, 2016 $100,800 -
$161,300
Client Manager Tennis Advisors, LLC Los Angeles, CA Sep 28, 2014 $100,000
Client Manager Sports Media Advisors, LLC Los Angeles, CA Sep 28, 2014 $100,000
Client Manager Compete, Inc. Austin, TX Jul 16, 2015 $100,000
Client Manager Hewlett-Packard Company San Francisco, CA Dec 03, 2015 $89,378 -
$100,565
Client Manager Igate Technologies Inc. MD May 13, 2014 $89,000
Technical Client Manager Charter Communications, Inc. Andover, MA Aug 12, 2016 $88,067 -
$123,278
Client Onboarding Manager Bazaarvoice, Inc. Austin, TX Feb 01, 2015 $88,000 -
$108,000
Retail Client Manager The Nielsen Company (Us), LLC Alpharetta, GA Sep 03, 2013 $88,000
Client Manager Hewlett-Packard Company San Francisco, CA Jan 01, 2013 $87,566 -
$95,000
Technical Client Manager Navisite, Inc. Houston, TX May 30, 2014 $87,418
Client Manager Advanced Analytics The Nielsen Company (Us), LLC Bentonville, AR Mar 30, 2015 $85,000

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Top Skills for A Client Manager

FinancialInstitutionsClientRelationsCustomerServiceComplianceNewClientsClientServiceProjectManagementClientConditionCustomerSatisfactionPersonalCareClientSatisfactionClientBaseBusinessDevelopmentHealthcareClientManagementResourceAccountManagementNielsenCategoryCRM

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Top Client Manager Skills

  1. Financial Institutions
  2. Client Relations
  3. Customer Service
You can check out examples of real life uses of top skills on resumes here:
  • Directed leading financial institutions to reduce credit risk in their OTC derivative portfolios in respect of Basel regulatory capital requirements.
  • Managed client relationships across 10 different Procter and Gamble customer/retail teams.
  • Developed effective customer service techniques by creating policy and processes for success.
  • Identified and documented client requirements including robust Section 508 usability compliance for disabled users.
  • Worked with the business development team to gain new clients and opportunities.

Top Client Manager Employers

Client Manager Videos

Intel® Retail Client Manager Overview

One day of the Client Manager

Career Advice on becoming a Client Services Manager by Richard D (Full Version)

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