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The differences between client managers and sales support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a client manager and a sales support manager. Additionally, a sales support manager has an average salary of $94,946, which is higher than the $88,768 average annual salary of a client manager.
The top three skills for a client manager include customer service, account management and client facing. The most important skills for a sales support manager are project management, CRM, and salesforce.
| Client Manager | Sales Support Manager | |
| Yearly salary | $88,768 | $94,946 |
| Hourly rate | $42.68 | $45.65 |
| Growth rate | 5% | 5% |
| Number of jobs | 118,707 | 166,510 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Average age | 46 | 46 |
| Years of experience | 8 | 8 |
A client manager acts as a liaison between the company and its clients. You are expected to ensure client satisfaction and excellent customer service. Your duties typically include managing client relationships, delivering proposals, and developing account plans. In addition, you are responsible for improving customer experience, communicating with customers and answering their inquiries, and managing and resolving conflicts. As a client manager, you are expected to supervise clients and internal teams, lead the execution of projects, and to work with clients and partner agencies in developing business objectives.
A sales support manager is responsible for monitoring the sales operations of an organization, evaluating the sales performance, and conducting data analysis and research to identify business opportunities that would generate more revenue resources and increase the company's profitability. Sales support managers also meet with existing potential clients to discuss services and negotiate contracts, responding to their inquiries and concerns, and addressing their requests. They also handle the training and programs for the sales staff to maximize efficiency and productivity to meet target goals and increase sales volume.
Client managers and sales support managers have different pay scales, as shown below.
| Client Manager | Sales Support Manager | |
| Average salary | $88,768 | $94,946 |
| Salary range | Between $59,000 And $132,000 | Between $62,000 And $144,000 |
| Highest paying City | San Francisco, CA | Portland, OR |
| Highest paying state | California | Oregon |
| Best paying company | Baker McKenzie | Accenture |
| Best paying industry | Technology | Professional |
There are a few differences between a client manager and a sales support manager in terms of educational background:
| Client Manager | Sales Support Manager | |
| Most common degree | Bachelor's Degree, 70% | Bachelor's Degree, 69% |
| Most common major | Business | Business |
| Most common college | University of Southern California | University of Southern California |
Here are the differences between client managers' and sales support managers' demographics:
| Client Manager | Sales Support Manager | |
| Average age | 46 | 46 |
| Gender ratio | Male, 47.8% Female, 52.2% | Male, 50.6% Female, 49.4% |
| Race ratio | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% | Black or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 7% | 7% |