How to hire a client manager

How to hire a client manager, step by step

Here's a step-by-step client manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a client manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new client manager
• Step 8: Go through the hiring process checklist

What does a client manager do?

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1. Identify your hiring needs

   Before you post your client manager job, you should take the time to determine what type of worker your business needs. While certain jobs definitely require a full-time employee, it's sometimes better to find a client manager for hire on a part-time basis or as a contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   A client manager's background is also an important factor in determining whether they'll be a good fit for the position. For example, client managers from different industries or fields will have radically different experiences and will bring different viewpoints to the role. You also need to consider the candidate's previous level of experience to make sure they'll be comfortable with the job's level of seniority.

   Here's a comparison of client manager salaries for various roles:

   Type of Client Manager	Description	Hourly rate
   Client Manager	Sales managers direct organizations' sales teams. They set sales goals, analyze data, and develop training programs for organizations’ sales representatives.	$28-63
   International Sales Manager	An International Sales Manager is responsible for coordinating the sales department's global operations through sales volume monitoring and establishing goals. International Sales Managers maintain the company's global sales for services and commodities, and create methodical procedures and ideas to attract and persuade international clients to buy... Show more	$22-50
   National Accounts Sales Manager	A national accounts sales manager is responsible for maintaining healthy business relationships with clients by managing and monitoring the performance of their accounts. National accounts sales managers establish reasonable sales targets and develop techniques that would maximize sales staff productivity and efficiency... Show more	$30-62

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Customer Service
   • Account Management
   • Client Facing
   • Client Service
   • Client Management
   • Healthcare
   • Project Management
   • Business Development
   • Client Satisfaction
   • CRM
   • Customer Relationships
   • Customer Satisfaction
   • Client Accounts
   • Business Relationships

   Check all skills

   Responsibilities:

   • Manage team to achieve and maintain monthly KPI goals.
   • Lead successful CIO level customer sit turnaround at key strategic accounts.
   • Cloud base services for on premise and/or off premise SaaS and manage services.
   • Manage all KPI's and create strategic plans for improvement; manage and execute consultant events.
   • Develop a client base by offering security, storage & virtualization, application development and manage services.
   • Manage global account teams in the pursuit of new business opportunities through the RFP process and/or client presentations.

   More client manager duties

3. Make a budget

   Including a salary range in the client manager job description is a good way to get more applicants. A client manager salary can be affected by several factors, such as the location of the job, the level of experience, education, certifications, and the employer's prestige.

   For example, the average salary for a client manager in Colorado may be lower than in California, and an entry-level engineer typically earns less than a senior-level client manager. Additionally, a client manager with lots of experience in the field may command a higher salary as a result.

   Average client manager salary

   $88,768yearly

   $42.68 hourly rate

   ---

   Entry-level client manager salary

   $59,000 yearly salary

   Updated December 14, 2025

   Average client manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$124,744	$60
   2	New Jersey	$113,931	$55
   3	New York	$112,119	$54
   4	District of Columbia	$111,001	$53
   5	Massachusetts	$106,875	$51
   6	Connecticut	$106,684	$51
   7	Maryland	$103,151	$50
   8	Washington	$101,182	$49
   9	South Carolina	$97,439	$47
   10	Pennsylvania	$95,978	$46
   11	Missouri	$95,248	$46
   12	Georgia	$93,786	$45
   13	Indiana	$92,195	$44
   14	Arizona	$90,919	$44
   15	Ohio	$90,409	$43
   16	Hawaii	$90,169	$43
   17	Texas	$87,144	$42
   18	Illinois	$85,300	$41
   19	Minnesota	$82,956	$40
   20	Utah	$82,837	$40

   Average client manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Baker McKenzie	$166,071	$79.84
   2	Mayer Brown	$152,435	$73.29
   3	McKinsey & Company Inc	$149,777	$72.01	5
   4	Kaltura	$134,012	$64.43
   5	Citi	$130,756	$62.86	33
   6	Wpp Us Holdings Inc	$130,720	$62.85	22
   7	Proofpoint	$128,677	$61.86	107
   8	NTT Europe Ltd	$127,970	$61.52	160
   9	Dynatrace	$127,711	$61.40	4
   10	UBS	$126,903	$61.01
   11	Interbrand	$126,856	$60.99
   12	Advent Software	$126,784	$60.95
   13	Snowflake Computing	$124,252	$59.74	5
   14	J.P. Morgan	$123,047	$59.16
   15	BNY Mellon	$123,016	$59.14	116
   16	State Street	$122,890	$59.08	11
   17	Navisite	$122,705	$58.99
   18	HDR	$122,560	$58.92	2
   19	Visa	$122,048	$58.68	40
   20	Northern Trust	$121,832	$58.57	13

4. Writing a client manager job description

   A good client manager job description should include a few things:

   • Summary of the role
   • List of responsibilities
   • Required skills and experience

   Including a salary range and the first name of the hiring manager is also appreciated by candidates. Here's an example of a client manager job description:

   Client manager job description example

   Role Summary/Purpose:
   Perform Daily funding duties to ensure all clients are funded timely and accurately. Perform Daily and Monthly account reconciliations for Client Settlement financial activity in accordance with GAAP and SYF accounting policies. Perform ad hoc tasks as requested, including but not limited to Audit request, SOX requests, testing of new processes, and updating Procedure manuals.
   
   Essential Responsibilities:
   Prepare journal entries timely and accurately Handle issue resolutions for internal and external clients Responsible for non-funding client settlement activities to include merchant adjustments, cardholder research of suspense items, etc Prepare wire requests for off cycle payments to merchants, tax jurisdictions, etc.Responsible for performing monthly analytical review of Settlement general ledger accounts Perform account reconciliations to ensure accuracy of account balances and timely clearing of reconciling items Provide support during audits Responsible for maintaining a thorough understanding of the end to end business process, including transaction flow, key systems, and all sources which impact general ledger accounts Create and present weekly / monthly dashboards for management review Incorporate business policy changes into existing processes and update documentation (job aids and training documents) as needed.Identify areas for process and productivity improvements and implement.Perform other duties and special projects as needed.
   
   Qualifications/Requirements:
   Bachelor's degree in AccountingMinimum 4 years of experience in finance and accounts Minimum 4 years of working experience on FDR & WorkstationExcellent analytical and problem-solving skills Ability to execute in a fluctuating environment Demonstrated commitment to quality and customer service For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.Inform your Manager or HRM before applying for any role on Workday.Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.Existing Level 5,6 & 7 are eligible to apply, will be considered for Level 8 if selected
   
   Desired Characteristics:
   Excellent analytical, problem solving, organizational and follow up skills Demonstrated interpersonal and relationship building Excellent communication skills, both oral and written PC proficiency with all Microsoft Office applications required Experience with settlement systems such as MBS, CMOD, Trams, SNSS a plus Experience with existing financial system a plus (TRECS, Oracle, etc)
   
   Grade/Level: 08
   
   Job Family Group:
   Finance

   Copy this example

   

5. Post your job

   To find client managers for your business, try out a few different recruiting strategies:

   • Consider internal talent. One of the most important talent pools for any company is its current employees.
   • Ask for referrals. Reach out to friends, family members, and your current work to ask if they know any client managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit entry-level client managers with the right educational background.
   • Social media platforms. LinkedIn, Facebook, and Twitter have more than 3.5 billion users, and they're a great place for company branding and reaching potential job candidates.

   Post your job online:

   • Post your client manager job on Zippia to find and recruit client manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit client managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new client manager

   Once you've decided on a perfect client manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's equally important to follow up with applicants who don't get the job with an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new client manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire a client manager?