Post job

Client partner vs client services manager

The differences between client partners and client services managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-8 years to become a client partner, becoming a client services manager takes usually requires 4-6 years. Additionally, a client partner has an average salary of $136,496, which is higher than the $78,439 average annual salary of a client services manager.

The top three skills for a client partner include portfolio, cloud and CRM. The most important skills for a client services manager are customer service, client service, and account management.

Client partner vs client services manager overview

Client PartnerClient Services Manager
Yearly salary$136,496$78,439
Hourly rate$65.62$37.71
Growth rate5%6%
Number of jobs89,838319,909
Job satisfaction5-
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 72%
Average age4644
Years of experience86

What does a client partner do?

A client partner specializes in assisting and building positive relationships with customers, ensuring satisfaction that will translate to sales. They are primarily responsible for reaching out to customers through calls and correspondence, arranging appointments and meetings, discussing the extent of opportunities with customers, resolving issues and concerns, and reporting progress to managers and supervisors. Moreover, a client partner may create specific programs and payment plans for clients, provide consultations, negotiate contracts, and assess risks, all while adhering to the policies and standards of the company.

What does a client services manager do?

A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

Client partner vs client services manager salary

Client partners and client services managers have different pay scales, as shown below.

Client PartnerClient Services Manager
Average salary$136,496$78,439
Salary rangeBetween $87,000 And $212,000Between $54,000 And $113,000
Highest paying CityHarrisburg, PAWashington, DC
Highest paying statePennsylvaniaNew Jersey
Best paying companyDechertMcKinsey & Company Inc
Best paying industryProfessionalTechnology

Differences between client partner and client services manager education

There are a few differences between a client partner and a client services manager in terms of educational background:

Client PartnerClient Services Manager
Most common degreeBachelor's Degree, 71%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of Southern CaliforniaUniversity of Pennsylvania

Client partner vs client services manager demographics

Here are the differences between client partners' and client services managers' demographics:

Client PartnerClient Services Manager
Average age4644
Gender ratioMale, 69.0% Female, 31.0%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 3.2% Unknown, 4.4% Hispanic or Latino, 9.8% Asian, 4.1% White, 78.2% American Indian and Alaska Native, 0.2%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage7%10%

Differences between client partner and client services manager duties and responsibilities

Client partner example responsibilities.

  • Manage partner relationship with EMC and develop go-to-market strategies.
  • Require strong communication skills, sensitivity, compassion and ability to interpret and analyze insurance laws and scientific journals.
  • Lead and mentor UX, design, architects, developer and QA resources.
  • Manage partner relationship with EMC and develop go-to-market strategies.

Client services manager example responsibilities.

  • Manage ITSM projects implementing ITIL best practices at client sites.
  • Manage BPO financial performance on a monthly basis staying within budget.
  • Use of CRM software, to manage numerous schedules of complex sales processes.
  • Manage accounts for existing and new partners; enter account and community information into SalesForce.
  • Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
  • Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.
  • Show more

Client partner vs client services manager skills

Common client partner skills
  • Portfolio, 11%
  • Cloud, 10%
  • CRM, 8%
  • Analytics, 8%
  • Customer Service, 7%
  • Project Management, 5%
Common client services manager skills
  • Customer Service, 15%
  • Client Service, 11%
  • Account Management, 6%
  • Client Facing, 5%
  • Project Management, 5%
  • Home Health, 4%

Browse executive management jobs