Client partner job description

Looking for an opportunity where success comes naturally? Then you may have found your crew. We're looking for a Client Relations Partner to join our team.
Here's what you'd do:


The Client Relations Partner supports Operations to ensure services are complete and client expectations are met or exceeded. This individual works closely with National Accounts to address client service level agreement commitments for contracted snow and land services.


You'd be responsible to:


Managing communications and expectations with the client, National Accounts and field operations team members Effectively manage internal and external client interfacing systems daily to support operations and client needs Communicating weather updates to clients when needed Monitoring and managing client work order to client contract scope and communicate expectations accordingly Point of contact for client escalations and site level concerns Managing out of scope proposed work through proposal lifecycle Collaborating cross functionally to drive work orders to timely completion Performs other duties as assigned


You might be a good fit if you have:


An Associate's degree or equivalent work experience in a customer service industry servicing internal and external customers Ability to influence and persuade, develop and maintain professional relationships Comfortable with change and ambiguity, acts as a change agent Critical thinking and problem solving skills Ability to multitask, prioritize and work independently while maintaining strong attention to detail Highly motivated self-starter Exceptional written and verbal communication skills Strong computer skills including Word, PowerPoint, Outlook, and expert level proficiency in Excel Flexibility in schedule to assist with urgent opportunities after core business hours


And while not mandatory, it would be great if you also have:


Experience working in a position with extensive outbound call requirements



Here's what to know about working here:


At BrightView, we're a tight-knit crew who are as passionate about caring for our clients as we are about each other. Though we're the nation's leading landscape company, we maintain a small company feel and supportive environment that makes our team members feel at home.

If you're looking to join a crew of talented go-getters who tackle big vision projects other companies could only dream of, you might just have found your match. With our range of services, including landscape design, development, maintenance and enhancements, there's no limit to what we can do, and what you can achieve.

In addition to industry-leading development opportunities, you'll also have benefits and perks like:

Competitive salary Paid time off Medical, dental, and vision insurance


Think you've found your crew?


BrightView is an Equal Employment Opportunity and E-Verify Employer.

The Washington Post is looking for a dynamic sales professional to join our Client Solutions Team. As the Recruitment Solutions Client Partner, you will lead all employer branding activations for both local and national clients. This is one of the fastest growing categories at The Washington Post. It is also a channel sales role that requires the ability to collaborate well with colleagues. The right candidate will have experience selling solutions to talent marketing leaders as well as a deep understanding of the recruitment technology ecosystem. You will have at your disposal the entire portfolio of Washington Post products to craft comprehensive, outcome-based solutions for your clients. The ability to think creatively is a must. Digital sales experience is required.

What the successful candidate will bring to the table: a disciplined approach to maintaining daily sales activity levels; ability to sell ideas; the ability to prospect and develop partnerships with new clients; to understand and solve for client need/opportunity and a proven track record in building and sustaining client-based relationships. We'll also need you to be on the lookout for emerging trends within the talent marketing landscape, to think beyond The Washington Post's current product lines for the next big thing, and to develop relationships outside the typical media buying chain-all to drive incremental sales that will meet and exceed our goals.
Responsibilities include:
Sell Washington Post advertising solutions to a varied client base in the U.S. through direct client and agency engagement.Establish relationships with clients to understand their employer branding needs and goals.Create customized solutions and close sales Uncover new opportunities while remaining steadfast with your current client list Communicate and report sales plans and actions taken Keep up-to-date with recruitment industry trends Employ an entrepreneurial and creative approach to your business Collaborate with internal partners effectively Attend outside functions as needed
Requirements include:
Bachelor's degree3+ years of experience in digital media sales Experience selling to human resources and talent acquisition leaders Strong presentation and in-person sales skills Knowledge of talent acquisition and recruitment industry High emotional intelligenceA strong business development focus, willing to self-start and prospect to uncover new business Ability to establish rapport, develop credibility and sell ideas to senior managementA strong, professional, goal-oriented work ethic and a track record of meeting quarterly/annual goalsA desire to manage the entire sales process (including prospecting, acquiring new business and maintaining relationships) Experience with SalesforceOccasional business travel may be required

When you join The Post…

When you join TWP, you are joining a mission to connect, inform, and enlighten those around the globe with the highest caliber, most trustworthy news and information. Our multicultural, multi-generational workforce is constantly creating and innovating, leading the media and technology industries to better solutions. We welcome all perspectives and celebrate diverse backgrounds.

As a member of the Client Solutions team, your efforts directly support the consequential journalism produced by our newsroom.

The Post strives to provide its readers with high-quality, trustworthy news and information while constantly innovating. That mission is best served by a diverse, multi-generational workforce with varied life experiences and perspectives. All cultures and backgrounds are welcomed.

The innovation doesn't end in the Newsroom - dozens of teams power The Washington Post. We are now hiring the next innovator - how will you Impact Tomorrow?
#washpostlife

The Opportunity:
We're seeking an enthusiastic Solutions Manager/Client Partner to join our global SMB (Small/Medium Business) Team serving the Brazil region.
Your goal will be to strengthen awareness while generating revenue with the Shutterstock product portfolio to mid-market and SMB clients. The ideal profile would have previous experience with prospecting, converting lapsed accounts and really enjoy the hunt of a sale!

Leads, activity & opportunities will be managed in Salesforce. Proficiency in using Salesforce or an equivalent CRM (e.g. MS Dynamics) is key to your success in this position.

This role will report into the Brazil, Sr. Sales Manager. Currently this role works from home, though the intention is to occupy a WeWork office space again once the pandemic restrictions have been lifted.

Responsibilities:
Prospecting into new SMB and Mid-Market clients.Convert and upsell current monthly customers to annual agreements, and/or educating customers on buying the appropriate license for their needs. Meeting or exceeding monthly sales targets through proactive outreach, managing inbound referrals, direct marketing demand generation, cross selling and upselling Creating strong relationships with key decision makers Building contact lists through outbound communication Educating, prospects, and customers on the Shutterstock product portfolio Strengthening Shutterstock awareness within assigned territory or account list Be a team player and uphold Shutterstock's core values

Skills:
Must be highly organized, have an advanced skills in talent for multitasking and Be able to work independently as well as within a teamA proven ability to foster relationships with key decision makers Ability to communicate effectively with cross-functional departments to facilitate current and future business requirements Able to consistently follow up with customers over the phone or on email, even when there is no response after multiple contacts.

Shutterstock Principles
We are one team collectively focused on creating an unrivaled experience for our Customers and Contributors. Our principles represent the mindset of the employee who will thrive at Shutterstock. If you are passionate about what you do, and want to become part of a cutting-edge technology company building industry leading products, please apply.