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Client partner skills for your resume and career

Updated January 8, 2025
5 min read
Below we've compiled a list of the most critical client partner skills. We ranked the top skills for client partners based on the percentage of resumes they appeared on. For example, 10.6% of client partner resumes contained portfolio as a skill. Continue reading to find out what skills a client partner needs to be successful in the workplace.

15 client partner skills for your resume and career

1. Portfolio

Here's how client partners use portfolio:
  • Fostered partnerships with leading technology and services providers for portfolio advancement and business solutions within capital markets.
  • Created opportunity to negotiate contract for Texas Roadhouse's corporate order gifting business through client portfolio analysis.

2. Cloud

Cloud is a server that is accessed over the internet. There are different programs and software that also run on these servers. These clouds can be accessed from anywhere in the world as they are not present in your computer storage, but have their online servers. Cloud consists of data centers all across the world.

Here's how client partners use cloud:
  • Led National Retail Federation CRM Dynamics Work Session regarding Cloud Computing (public, private, and hybrid) integration.
  • Implemented Private and Public Cloud (Azure) Infrastructure as a Service (IaaS).

3. CRM

CRM stands for Customer relationship management and it is a complete process through which a business or organization monitors and administers its interactions with the customers. A process in which large amounts of data are collected through marketing via a company's website, polls, surveys, and other social media applications. The basic goal of CRM is to target the right audience for their product, and then fulfill their needs, to increase the sales and revenue of the company.

Here's how client partners use crm:
  • Managed in-house development and roll-out of Client Relationship Management (CRM) system to 26 sales offices
  • Used the sandbox for unit testing and assisted Business Users in CRM Deployment validation testing.

4. Analytics

Here's how client partners use analytics:
  • Developed tools and analytics to support project/program success factors.
  • Created and presented digital plan based on analytics that generated over $700,000 in incremental dollars in Q4 2011.

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how client partners use customer service:
  • Maintained high client retention through outstanding customer service and relationship of responsiveness and problem solving.
  • Participated in customer service functions to build strong relationships with clients including industry conferences

6. Project Management

Here's how client partners use project management:
  • Provided project management oversight, consultant screening and coordination, and diligent follow-up to ensure client satisfaction.
  • Direct responsibility for project management, client reporting, IT infrastructure support and vendor management.

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7. Lead Generation

Here's how client partners use lead generation:
  • Performed all end to end activities, starting from lead generation to having the SOW/MSA signed off.
  • Engage in an aggressive lead generation, networking, cold calling, and brand awareness campaign.

8. Client Expectations

Client еxресtаtіоnѕ аrе a set of bеhаvіоrѕ, actions, оr ideas about a рrоduсt, service, оr brаnd thаt clients еxресt when thеу interact wіth a company. Mоѕt successful companies аlwауѕ ѕtrіvе to meet or еxсееd client's expectations thrоugh hіgh-ԛuаlіtу products аnd ѕеrvісеѕ.

Here's how client partners use client expectations:
  • Managed client expectations and resolved any issues by proposing solutions or escalating to the appropriate person.
  • Identified risks, escalated issues and client expectations to senior management.

9. Saas

Here's how client partners use saas:
  • Manage deployment of Workday's Software as a Solution (SaaS) Human Capital Management product for small to mid-sized enterprises.
  • Selected accomplishments: Secured and manage partnership with ServiceNow SaaS

10. Account Management

The process of strengthening the relationship between a company and client is called account management. Effective account management has two key objectives, one is to retain loyal customers and the second one is to help the company grow by creating connections with new customers.

Here's how client partners use account management:
  • Account management role with responsibility for business development, client engagement, services and operations.
  • Perform insurance billing and account management.

11. Business Objectives

Business Objectives refer to the goals and objectives which a company has set for itself. They could be related to profit, increasing growth of a business, or something else.

Here's how client partners use business objectives:
  • Developed annual sales pipeline and business objectives towards a plan of $3 million dollars.
  • Formulated objectives and strategies to ensure that the client-focused organization designs were aligned with corporate strategy and business objectives.

12. Client Retention

Here's how client partners use client retention:
  • Added new revenue for the company and had 100% client retention.
  • Cost analysis, account maintenance, client retention.

13. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how client partners use healthcare:
  • Provided management consulting, technology solutions and outsourcing services to assist Payers in the new paradigm of the healthcare industry.
  • Recruited by Siemens to focus on large strategic Healthcare Payer account in the US.

14. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how client partners use hr:
  • Advised clients on day-to-day operational issues regarding payroll, benefits, billing, custom reporting, and general HR functions.
  • Assess and anticipate HR-related needs for development and execution of workforce plans in partnership with leaders and key HR colleagues.

15. ERP

Enterprise Resource Planning (ERP) is computer software used by major corporations and organizations for conducting their management and accounting tasks efficiently. ERP systems bind different business processes with each other allowing smoother flow of data between them resulting in swift project assessment and completion.

Here's how client partners use erp:
  • Configured/deployed SAP certified BWise connector to retrieve ERP financials.
  • Developed accelerated delivery methodology for rapid implementations of ERP software.
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List of client partner skills to add to your resume

Client partner skills

The most important skills for a client partner resume and required skills for a client partner to have include:

  • Portfolio
  • Cloud
  • CRM
  • Analytics
  • Customer Service
  • Project Management
  • Lead Generation
  • Client Expectations
  • Saas
  • Account Management
  • Business Objectives
  • Client Retention
  • Healthcare
  • HR
  • ERP
  • C-Level
  • Client Facing
  • Growing Revenue
  • Financial Services
  • Digital Marketing
  • Business Development
  • Account Strategy
  • Customer Satisfaction
  • Architecture
  • Client Satisfaction
  • Service Delivery
  • Facebook
  • Professional Services
  • Revenue Growth
  • Infrastructure
  • ROI
  • Enterprise Solutions
  • Client Service
  • C-Suite
  • Upselling
  • Direct Reports
  • Business Process
  • Client Engagement
  • Shared Services
  • National Accounts
  • IoT
  • CPG
  • Broadband
  • Develop Strong Relationships

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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