1. Stanford University
Stanford, CA • Private
Client relations managers are employed to ensure someone who focuses on building and maintaining business relationships are crucial for the successful functioning of a business enterprise or organization. Essentially, they manage accounts and see to it that key clients are satisfied with the company's services.
As a client relations manager, you might work for marketing, advertisement, or sales, where managing large accounts is what keeps a company afloat. You will do everything in your power to fully understand your clients' needs and expectations and mediate these towards your managers.
Needless to say, your communication skills will make or break a successful career here. A bachelor's degree in marketing or public relations or a similar area might be expected of potential candidates. But your experience in the field will be your real asset, as well as your customer service skills.
There are certain skills that many client relations managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed organizational skills, speaking skills and writing skills.
If you're interested in becoming a client relations manager, one of the first things to consider is how much education you need. We've determined that 71.1% of client relations managers have a bachelor's degree. In terms of higher education levels, we found that 8.7% of client relations managers have master's degrees. Even though most client relations managers have a college degree, it's possible to become one with only a high school degree or GED.
As you move along in your career, you may start taking on more responsibilities or notice that you've taken on a leadership role. Using our career map, a client relations manager can determine their career goals through the career progression. For example, they could start out with a role such as business development manager, progress to a title such as marketing director and then eventually end up with the title director of marketing & development.
What Am I Worth?
The role of a client relations manager includes a wide range of responsibilities. These responsibilities can vary based on an individual's specific job, company, or industry.Here are some general client relations manager responsibilities:
There are several types of client relations manager, including:
Mouse over a state to see the number of active client relations manager jobs in each state. The darker areas on the map show where client relations managers earn the highest salaries across all 50 states.
|Rank||State||Number of Jobs||Average Salary|
Stanford, CA • Private
Philadelphia, PA • Private
Evanston, IL • Private
Castine, ME • Private
Los Angeles, CA • Private
Bakersfield, CA • Private
Vestal, NY • Private
Villanova, PA • Private
San Diego, CA • Private
Waltham, MA • Private
The skills section on your resume can be almost as important as the experience section, so you want it to be an accurate portrayal of what you can do. Luckily, we've found all of the skills you'll need so even if you don't have these skills yet, you know what you need to work on. Out of all the resumes we looked through, 15.1% of client relations managers listed client relations on their resume, but soft skills such as organizational skills and speaking skills are important as well.
Zippia allows you to choose from different easy-to-use Client Relations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Client Relations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.
After extensive research and analysis, Zippia's data science team found that:
1. Become a Master of Client and Account Management
Learn how to effectively manage, retain and grow clients...See More on Udemy
2. Customer Service, Customer Support, And Customer Experience
Customer service, customer support, and customer experience training. Loyal clients through world-class customer service...See More on Udemy
3. Customer Experience Management (CX): MASTERCLASS 2022
1 Customer Experience Management Course. Discover The Art Of A Client-Centric Culture. Customer Journey. B2B. B2C...See More on Udemy
Some places are better than others when it comes to starting a career as a client relations manager. The best states for people in this position are California, Nevada, New York, and Idaho. Client relations managers make the most in California with an average salary of $123,137. Whereas in Nevada and New York, they would average $120,410 and $111,598, respectively. While client relations managers would only make an average of $111,506 in Idaho, you would still make more there than in the rest of the country. We determined these as the best states based on job availability and pay. By finding the median salary, cost of living, and using the Bureau of Labor Statistics' Location Quotient, we narrowed down our list of states to these four.
2. New York
|Rank||Company||Average Salary||Hourly Rate||Job Openings|
|5||Qantas Holidays Limited||$86,036||$41.36||7|
|6||Caliber Home Loans||$85,397||$41.06||6|
|7||The Care of Trees||$84,876||$40.81||9|
|9||Berkadia Commercial Mortgage||$84,114||$40.44||41|